Mitel 3300 Use and care manual

MITEL
3300 IP Communications Platform
Hardware Technical Reference Manual
Mitel Communications Director Release 5.0

NOTICE
The information contained in this document is believed to be accurate in all respects but is not warranted
by Mitel Networks™ Corporation (MITEL®). The information is subject to change without notice and should
not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its
affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions
of this document or new editions of it may be issued to incorporate such changes.
No part of this document can be reproduced or transmitted in any form or by any means - electronic or
mechanical - for any purpose without written permission from Mitel Networks Corporation.
Trademarks
Mitel, SX-200, and SUPERSET are trademarks of Mitel Networks Corporation.
Adobe Acrobat Reader is a registered trademark of Adobe Systems Incorporated.
Other product names mentioned in this document may be trademarks of their respective companies and
are hereby acknowledged.
Hardware Technical Reference Manual
Mitel Communications Director (MCD) Release 5.0
Rev. A
®,™ Trademark of Mitel Networks Corporation
© Copyright 2011, Mitel Networks Corporation
All rights reserved

Table of Contents
iii
Chapter 1: Introduction
About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3300 ICP Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
New Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Mitel Communications Director Release 5.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Mitel Communications Director Release 4.2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Mitel Communications Director Release 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3300 ICP Release 9.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
3300 ICP Release 8.0 UR3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3300 ICP Release 8.0 UR2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3300 ICP Release 8.0 UR1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3300 ICP Release 8.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
3300 ICP Release 7.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
3300 ICP Release 7.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Supporting Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 2: 3300 ICP Controllers
3300 ICP Controller Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Controller Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Optional Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
AX Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Standard Configuration for AX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Optional Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
MXe Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Standard Configuration for MXe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Optional Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
MXe Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Standard Configuration for MXe Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Optional Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
CX and CXi Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Standard Configuration for CX and CXi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Optional Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
CX II and CXi II Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Front View - CX II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Front View - CXi II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Rear View - CX(i) II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Standard Configuration for CX(i) II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Optional Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

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Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Controller Interfacess . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
RS-232 Ports (Printer and Maintenance) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Copper Interface (embedded and MMC) Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Ethernet ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Alarm Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Field Upgradeable and Replaceable Controller Modules (AX, MXe, CX/CXi, CX II/CXi II) . . . . . 30
Stratum 3 Clock Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
MXe Processor (E2T/RTC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Digital Signal Processor Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Quad DSP MMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
DSP II MMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Echo Canceller Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Quad Copper Interface Module (CIM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Dual Fiber Interface Module (FIM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Dual T1/E1 Framer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Pin Allocations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
T1/E1 Combo Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Pin Allocations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Quad Basic Rate Interface (BRI) Framer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Pin Allocations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
AX and ASU II Specific Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Analog Line Cards (for AX and ASU II only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
AX/ASU II Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Analog Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Analog Main Board/Analog Option Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

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Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Recommendations for North American LS Trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Recommendations for UK LS Trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
LS Trunk Impedance Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Music on Hold and Paging Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Music On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Pin Allocations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Application Processor Card - APC-MXe (MXe Server) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Application Processor Card - APC-CX(i) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
APC-CX(i) II Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Chapter 3: Services Units and Gateways
Network Services Units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Universal Network Services Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
R2 Network Services Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Basic Rate Interface Network Services Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
DIP Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Pin Allocations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Analog Services Units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Analog Services Unit II (ASU II) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Analog Services Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Universal Analog Services Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
ASU II Transmission Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Circuit Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
On-Premise Station Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Loop Start Trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
System Fail Transfer (SFT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Pin Allocations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
ASU II Line and Trunk Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
ASU and Universal ASU Line and Trunk Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
ASU II ONS Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
ASU and Universal ASU ONS Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
ASU II LS Trunk Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
ASU LS Trunk Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

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LS Trunks Selection in the UK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
LS Trunks, Acceptable Noise Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Peripheral Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Digital Service Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
SUPERSET HUB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
3300 CITELlink Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
SX-200 Bay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Line Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Digital Network Interface Line Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
ONS/CLASS Line Card (North America Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
OPS Line Card (North America Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Fiber Interface Module and Copper Interface ModulesII . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Peripheral Interface Module Carrier Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Chapter 4: Specifications
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Services Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Services Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Network Services Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Analog Services Units (ASU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Telephone Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
CXi Power over Ethernet (PoE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
3300 Power Dongle (Cisco compliant) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Cisco Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
HP ProCurve Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
HP ProCurve 5300 with Expandable 10/100 PoE Modules . . . . . . . . . . . . . . . . . . . . . . . .107
HP ProCurve 2600-PWR Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
HP ProCurve Redundant and External Power Supplies (600 RPS/EPS, 610 EPS) . . . . . .108

Table of Contents
vii
Appendix A : Signaling, Tones, and Transmission
Signaling and Supervisory Tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Time-Out Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Transmission Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Compliances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Line and Trunk Support Characteristics (North America) . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Loss Plan Matrices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Port Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Station Circuits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Trunk Circuits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Brazil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
China . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
France . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Germany . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Italy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Latin America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Netherlands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
New Zealand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Portugal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Spain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
United Kingdom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Tone Plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Brazil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
China . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
France . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Germany . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Italy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Latin America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Netherlands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
New Zealand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Portugal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Spain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
United Kingdom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Appendix B : Ethernet Cabling Guidelines

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Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Maximum Cable Lengths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Cabling Guidelines for the Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Cabling Guidelines in the Equipment Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Category 3 Cabling Guidelines (CX/CXi) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Chapter 1
Introduction

Hardware Technical Reference Manual
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Introduction
3
About this Guide
The Hardware Technical Reference Manual provides technical information for Mitel® 3300 IP
Communications Platform (ICP) hardware and supported peripherals. It covers hardware
descriptions, specifications, and signaling parameters. This manual is intended for use by
qualified technicians and system engineers planning an installation of the 3300 ICP system.
Important Safety Instructions
WARNING:Beforeattemptinginstallation,readthe3300ICPSafetyInstructionsavailable
on the Mitel Customer Documentation web site.
WARNING: Failure to follow all instructions may result in improper equipment operation
and/or risk of electrical shock.
3300 ICP Overview
The Mitel 3300 ICP is a converged Voice over IP (VoIP) solution that manages calls from IP
devices connected to an IP network and from TDM (time division multiplexing) devices on
existing telephony networks. The 3300 ICP controller provides IP and TDM call processing.
The 3300 ICP system may also include Network Services Units, Analog Services Units, and
peripheral cabinets to provide connectivity for analog and digital trunks and telephones.
New Hardware
Mitel Communications Director Release 5.0
Release 5.0 introduces no new or revised hardware.
Mitel Communications Director Release 4.2
Release 4.2 introduces the MXe III Controller. It provides the following advantages over the
MXe II:
• New RTC / E2T compute card equipped with a 533 MHz MPC8360 RISC processor and
512 MB of DDR2 memory.
• Serial ATA (SATA) connectors replace Parallel ATA (PATA) connectors for the interfaces
between the RTC/E2T compute card, RAID controller, and hard disks. As part of this change,
a new RAID controller card and SATA hard drives have been introduced and the intercon-
nect card has been discontinued.

Hardware Technical Reference Manual
4
The MXe III has the same configuration and supports the same number of devices as the MXe
II. Although the systems provide similar functionality, their hardware is not interchangeable.
You cannot, for example, use an MXe II hard drive in a MXe III (or vice versa), nor can you use
the new compute card to upgrade an MXe II to an MXe III. Most MMC FRUs will continue to
be supported on both platforms.
Mitel Communications Director Release 4.0
MCD Release 4.0 introduced replacements for CX and CXi controllers. Called the CX II and
CXi II, the new controllers feature increased processing power for up to 150 users with fewer
limitations on resource (DSP) intensive applications.
3300 ICP Release 9.0
• The DSP II (PN 50005751) MMC provides the additional DSP resources required to support:
- facsimile (FAX) communication over IP networks using FAX Relay (T.38) protocol,
and
- the 192 channel PSTN gateway configuration on the MXe Controller
• The MXe can host up to seven SX-200® Bays providing connectivity for 96 ONS, OPS, or
DNI devices per bay. Only BCCIII-equipped bays are supported. Trunk cards are not
supported.
3300 ICP Release 8.0 UR3
• Release 8.0 UR3 introduces the MXe Server and the Mitel Communications Director, Mitel’s
new high performance communications processing software. The MXe Server is based on
the MXe chassis, and adds a new processor, the APC-MXe, which allows support for up
to 5600 devices. The MXe Server is also highly reliable—it ships with dual power supplies,
dual hard-drives and a RAID controller, all part of its standard configuration.
• A 24-Port ONSP card (PN 50005731) is available for the ASU II and AX Controller. The
circuits on this card have additional electrical protection. In addition, each port supports 3
REN (Ringer Equivalency Number) so a call can ring up to three phones that are connected
to the same port. You require a TDM license to enable each port. The 24-Port ONSP card
is not supported in the Peripheral Cabinet.
• The 24-Port ONSP circuits use the same loss and level plan setting as the circuits on the
16-Port ONSP Card.
3300 ICP Release 8.0 UR2
• No new hardware added
3300 ICP Release 8.0 UR1
• The AX Controller now supports up to two R2 Network Service Units (NSU) via a Dual Fiber
Interface Module (FIM).

Introduction
5
• A new 16 port ONSP card is now available and offers protected ports for use in provisioning
extensions outside the building. The "protected" ports are designed to protect against light-
ening and surges. The 16 port ONSP card can be used in ASU II and AX platforms.
3300 ICP Release 8.0
• Release 8.0 introduces the MXe II Controller. It is equipped with 512 MB RAM and an
embedded 21363 DSP with an DSP Echo Canceller module.
• A new version of the Analog Main Board, AMB Version III, provides additional electrical
protection for ONS Ports 1 and 2. The CX/CXi and MXe II Controller (PN 50005090) support
protection on these ONS ports. The older MXe Controller (PN 50005080) does not support
protection on these ONS ports.
3300 ICP Release 7.1
• The 3300 AX is scalable from 64 to 200 IP phones, and is ideal where a high density of
analog devices is required.
3300 ICP Release 7.0
• The 3300 MXe Controller is scalable from 40 to 300 users (1400 for the expanded version),
and has an optional Analog Main Board, E2T processor, redundant hard drives, and redun-
dant power supplies.
• The Analog Services Unit II (ASU II) will support up to 32 ONS phones and up to 8 LS
trunks, depending on how the unit is configured with two available line cards: a 16 port ONS
card and a 4 + 12 port (4 LS/12 ONS) Combo card. The ASU II is the only ASU supported
in China.
• The T1/E1 Combo combines trunking and DSP functionality in a single card. The T1/E1
Combo card, available at Release 7.0, provides for resiliency. You must have two 3300
ICPs running Release 7.0 software and a T1/E1 trunk connected to both ICPs. The trunk
can fail over to the secondary ICP in the event of a primary ICP failure.
• The Application Processor Card (APC-CX(i)) is an embedded PC card. Installed in a CX
or CXi controller, the APC hosts the Mitel Standard Linux (MSL) that can run Mobile Exten-
sion and Teleworker Solution applications.
Supporting Documentation
Refer to Mitel OnLine for Customer Documentation and Knowledge Base Articles.

Hardware Technical Reference Manual
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Chapter 2
3300 ICP Controllers

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3300 ICP Controllers
9
3300 ICP Controller Units
Description
The 3300 ICP Controller contains the logic, processor, memory, communication interfaces, and
call control software for managing call processing on the system.
Controller Types
• AX Controller (see page 10)
• MXe Controller (see page 13)
• MXe Server (see page 16)
• CX Controller and CXi Controller (see page 18)
• CX II and CXi II Controller (see page 21)
The Controller consists of the following main components:
• Real Time Complex (RTC): stores Call Control software and provides main control (in the
MXe Server, the RTC is the Media Gateway)
• Ethernet to TDM (E2T): converts Time Division Multiplex voice streams to IP packets.
• Mid-plane: a circuit board that holds functional circuit blocks such as Ethernet devices and
LEDs
• Echo Canceller: provides echo cancellation on IP calls.
• Quad Digital Signal Processor (DSP): provides telecom functions and G.279 compression
• Hard Disk (CX/CXi/MXe/MXe Server): stores database and configuration data.
• Compact Flash (AX): stores database and configuration data.
• System i-Button: contains a unique serial number that identifies the controller for licensing
purposes. All controllers except the MXe Server use this; the MXe Server uses an internally
calculated Hardware ID.
• Firewall (CXi, MXe, and MXe Server): secures the WAN port against unauthorized access
by dropping or rejecting unknown packets, allowing or disallowing IPSec and PPTP
pass-through, and performing many-to-1NAT (IP masquerading)
The WAN port and firewall in the CXi, MXe and MXe Server is intended to be used either
as an access point for performing remote diagnostics and maintenance (similar to a
MODEM) or, if the Firewall function is disabled, as internal router to transparently route
packets between the WAN port and the controller's LAN ports.
Note: Refer to the Release 7.0 version of the Hardware Technical Reference Manual
for details on the older controllers; 100-user, 250/700-user, LX, and MX.
Note: The WAN port and internal firewall should only be used as a network router in
situations where the amount of internet access is very low. For most installations, the
Administrator should employ a dedicated internet router/firewall.

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• Stratum 3 Clock: provides synchronization for digital connections to external networks.
• Power supply: supplies power to the controller
Optional Components
The following modules can be installed to increase capacity, expand functionality or improve
reliability (see page 30):
• Quad Digital Signal Processor (DSP) Mitel Mezzanine Card (MMC)
• DSP II MMC
• Echo Canceller Module
• Quad CIM (Copper Interface Module) MMC
• Dual Fiber Interface Module (FIM) MMC
• 4 + 12 port combo card and 16 port ONS card (AX)
• Dual T1/E1 Framer MMC
• T1/E1 Combo Card (Rel 6.0, CX/CXi only; Rel 7.0, CX/CXi, MX, MXe, and LX)
• Quad BRI Framer MMC
• Analog Main Board/Analog Option Board (AMB/AOB) (CX and MX controllers only)
• 4 GByte flash card for voice mail message storage (AX only)
• Application Processor Card - APC-CX(i) (CX/CXi only)
• Application Processor Card - APC-MXe (MXe Server only)
• RAID controller and additional hard drive
• Redundant power supply
AX Controller
The AX controller is ideal where a high density of analog devices is required. There are two
typical system configurations, standalone and networked, although as with any system, these
functions may be mixed.
• The AX supports up to 48 T1 or 60 E1 on-board digital trunks, up to 100 IP phones, and
288 analog phones (maximum 300 devices).
• The AX controller will support a second AC Power Supply Unit.

3300 ICP Controllers
11
Figure 1: AX Controller
The controller front panel consists of the following components:
• System LEDs - Alarm, Flash Activity, Power/Status
Figure 2: AX Controller Front View (Cover Removed)
The controller card in the AX controller rear panel consists of the following components:
• One slot for expansion modules
• Two 10/100 BaseT Ethernet LAN ports (RJ-45 connector)
• One DB-9 maintenance port

Hardware Technical Reference Manual
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• System LEDs - Alarm, Flash Activity, Power/Status.
Figure 3: AX Controller Rear View