
─10 ─
No.
Error Cause Action
1 The product
does not oper-
ate.
Is the circuit breaker on the distribution
board turned on?
Turn on the breaker.
When using an external ON/OFF switch,
is the switch turned on?
Turn on the external ON/OFF switch.
Is the ON/OFF switch on the product
turned on?
Turn on the ON/OFF switch.
Is the wiring correct? Check the wiring.
Is there any connection failure of the wir-
ing?
Check that the wiring connections are se-
curely performed.
Is the rated power supplied to the prod-
uct?
Check that the rated power is supplied to the
product.
Are the motors conducted? Replace the faulty motors.
2 The product
does not oper-
ate properly.
Does any foreign matter get caught in the
gaps between the propeller fan and orifice?
Remove any foreign matter.
Do any of the propeller fans contact with
the orifice?
Check the propeller fans and orifices, and
replace any deformed components.
The fan does
not rotate.
Are the propeller fans deformed? Replace the deformed propeller fans.
The fan
speed cannot
be changed.
Is the HIGH/LOW switch on the product
correctly operated?
Operate the HIGH/LOW switch correctly
in accordance with the Operating and
Installation instructions.
3 The product
generates ab-
normal sounds
or vibrations.
Does any foreign matter get caught in the
gaps between the propeller fan and orifice?
Remove any foreign matter.
Do any of the propeller fans contact with
the orifice?
Check the propeller fans and orifices, and
replace any deformed components.
Are the propeller fans deformed? Replace the deformed propeller fans.
Is the product securely mounted?
Check the installation condition of the product.
8. Before receiving repair requests
Frequently asked question Response
The product does not operate even though
the external ON/OFF switch or ON/OFF
switch on the product is turned on.
[1] If the circuit breaker on the distribution board is off, turn it on.
[2] Power failure has occurred.
The product generates abnormal sounds
or vibrations.
[1] If any foreign matter is caught on the propeller fans, remove it.
[2] If the guard is almost detached (or tilted), fix it firmly.
[3] If any of the mounting screws are loose, tighten them properly.
9. Service inspection list
Location Inspection Item Check Result
Electric
wiring
Is the power source securely connected?
Is the wiring correct?
Appliance
Is the main unit securely mounted?
Is grounding established properly?
Does the product operate as described in the Operating and Installation instructions
when the external ON/OFF switch or ON/OFF switch on the product is operated?
Are the propeller fans rotating?
Does the product operate without abnormal vibrations or sounds?
7-2 Checklist