Mobeye CMVXI-R User manual

PORTAL USER MANUAL
Mobeye®Outdoor Detector
CMVXI-R
SW version 4.n


CONTENT
1. General description 2
2. Getting started 3
2.1 Sign up in the Mobeye Internet Portal 3
2.2 Register the Mobeye SIM card 4
2.3 Open the Outdoor Detector 4
2.4 Insert the Mobeye SIM card 4
2.5 Insert the batteries 5
2.6 Enter the program mode 5
2.7 Activate the device 5
2.8 Configuration and synchronisation 6
2.9 How to use the Mobeye Internet Portal 7
2.10 Switching on/off 8
2.11 Confirmation of the alarm message 8
3. Possible settings 9
3.1 Installation code 9
3.2 Alarm Phone numbers 9
3.3 Call on/off 9
3.4 Exit delay time 9
3.5 Entry delay time 10
3.6 Inactive time 10
3.7 Automatic arming / disarming 10
3.8 Test message 11
3.9 System reset 12
Enrolment of new tags 13
4. Technical messages and status feedback 14

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Attention! Very important
This user manual contains important guidelines for the installation and usage of the Mobeye®
device as described in this manual. Please read these thoroughly before you start using the
Mobeye® device.
In case of damage caused by disregarding the guidelines, the warranty becomes void.
The user must regularly check the proper functioning of the device. The manufacturer cannot
be held liable for any damage or loss caused by any incorrect use or incorrect functioning of
the Mobeye® device.
Safety guidelines
• The permitted ambient temperature during operation may not be exceeded (not lower than -
10°C and not higher than 50°C).
• The guidelines for the battery usage must be regarded.
• Do not expose the device to strong vibrations.
• Do not let it fall from height.
• Do not use in an environment where any inflammable gases, vapors or dust are present or
could be present.
• Repair of the device may only be carried out by people, trained for Mobeye®repair.
• If the device must be repaired, only original replacement components may be used. The use
of different parts may lead to damage of the Mobeye®device.
Use in accordance with the regulations
The purpose of this device in accordance with the regulations is sending messages and
making telephone calls after an alarm situation. Other uses are not permitted and may
invalidate the warranty.
Battery recycling
CR123 batteries, as used in the Mobeye Outdoor Detector, are classified as non-hazardous
waste and can be recycled. Please take empty batteries to a nearest collectionpoint

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1. GENERAL DESCRIPTION
The Mobeye Outdoor Detector is a battery operated outdoor movement sensor with
integrated GSM module and tag reader. It reacts on movements and sends a
notification in the event of an alarm.
The Mobeye Outdoor Detector can function ‘stand-alone’ or in combination with the
Mobeye Internet Portal. Once activated in the Mobeye Internet Portal, the factory
settings of the Mobeye Outdoor Detector cause following reactions:
- When a movement is detected, the Mobeye Outdoor Detector sends an alarm
message to the Mobeye Internet Portal and calls the phone numbers programmed in
by the user. The Portal forwards the alarm as text message and/or e-mail.
- When the batteries need to be replaced, the Mobeye Outdoor Detector sends a ‘low
battery’ message to the Mobeye Internet Portal. The portal forwards this to the
‘service’ contacts.
- The unit is able to send test messages to the portal as communication check (default:
every 7 days). If these are not received in time, the portal sends an exception
message to the ‘service’ contacts.
Chapter 3 describes how to influence the standard behaviour.
For use of the stand-alone Mobeye Outdoor Detector -without the
Mobeye Internet Portal - please download the stand-alone manual from
www.mobeye.eu/EU/documentation/manuals.

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2. GETTING STARTED
To get started with the Mobeye Outdoor Detector, at least the following steps need to
be taken in the following order:
1. Sign up in the Mobeye Internet Portal
2. Activate the SIM card
3. Open the Outdoor Detector
4. Insert the Mobeye SIM card
5. Insert the batteries
6. Enter the program mode
7. Activate the device in the Mobeye Internet Portal
8. Program the settings
9. Close the Outdoor Detector
10. Arming/disarming the system
These steps are further explained in this chapter.
2.1 SIGN UP IN THE MOBEYE INTERNET PORTAL
Go to www.mymobeye.eu
and sign up for a new account. Follow the
instructions on the screen.
You will receive an e-mail to confirm the new account. After confirmation login to the
portal.
If you do not receive this e-mail, check your spam box or ask Mobeye
(in[email protected]u).

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2.2 REGISTER THE MOBEYE SIM CARD
To activate the Mobeye SIM card in the Mobeye Internet Portal, choose ‘activate new
SIM card’.
Enter the SIM card number. This is the number written
on the plastic SIM card. Only take the last 8 digits.
The screen leads you through several pop-ups where you choose your device type
(search for “CMVXI-R” or “Outdoor Detector”) and select the type of contract (for
instance “CMVXI-R SIM + Portal Monitoring”).
At the moment you accept the price and terms, you confirm the subscription and
arrange the payment. You will receive an invoice for the mentioned amount.
2.3 OPEN THE OUTDOOR DETECTOR
Remove the screw on the bottom (next to the tag reader). Open the cap of the housing
by holding the black cap and moving the white cap to the outside. Then remove the two
screws in the black inner housing and take the black part out. Make sure the wires do
not come loose.
See the Optex manual for a full explanation how to open the detector.
2.4 INSERT THE MOBEYE SIM CARD
Open the enclosure by removing the 4 screws and
insert the Mobeye SIM card into the module. Push
the black cover slightly outward to open the holder
and close it afterwards. Make sure the SIM card is
inserted before the batteries.
NB: It is possible to replace a SIM card. The settings
are stored in the device memory.

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2.5 INSERT THE BATTERIES
Insert the two batteries (CR123) in the module. Use the +/- indication for the correct
placement. If you replace batteries the settings will not be deleted, since they are stored
in the device memory.
2.6 ENTER THE PROGRAM MODE
To activate the unit in the portal, the GSM module needs to be open and connected to
the network.
Directly after inserting the batteries, the Mobeye Outdoor Detector switches to the
program mode. First the GSM module establishes network connection. During this time
the LED in the tag reader flashes green and red. Within 10-30 seconds the connection
is established and the LED starts flashing 1 sec. on/1 sec. off (or stays on continuously
in case the unit was registered in the Mobeye Internet Portal).
The Mobeye Outdoor Detector returns to the program mode by holding the tag to the
tag reader for 5 seconds (make sure the tag connects to the metal plate and the ring at
the same time), until the LED starts flashing red/green. Once it has GSM connection it
will be flashing again (or stays on continuously). Alternatively the batteries can be re-
inserted, without holding the tag to the reader.
As long as the unit is in program mode, the status green LED is on (or flashing 1 sec.
on/1 sec. off if the module has no configuration). During the first 3 minutes, the GSM
module remains active, ready to be registered in the Mobeye Internet Portal. After 3
minutes a time-out occurs and the GSM module switches off in order to save the
batteries. The unit returns to the low power operational mode.
2.7 ACTIVATE THE DEVICE
When the Outdoor Detector is in initial
(factory) status and the batteries are
inserted (so the LED is flashing), you

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activate the device in the Mobeye Internet Portal by clicking ‘Activate device’, which is
written behind the registered SIM card. The unit will receive a message from the portal
and the data exchange is started. At the first pop-up window you are asked to enter the
installation code. Type the factory code ‘1111’. The next screen will ask for a name and
location of your device. These fields can be changed later.
Once the activation is completed, the new device is visible in the device list.
By clicking the name, the detail page will be opened.
2.8 CONFIGURATION AND SYNCHRONISATION
The device settings can be programmed in the Mobeye Internet Portal. In this way you
prepare the settings, to be picked up by the device: since the Mobeye device is leading
in the communication between the portal and the device, the data synchronisation is
done after:
1)any message to the portal (e.g. alarm, test, low batteries).
2)reinserting batteries.
3)bringing the unit into program mode by first keeping the tag to the reader for 5
seconds (until you hear two short beeps). The LED is first blinking green/red and
next turns green. Now keep the tag to the reader for another 5 seconds until you
hear two short beeps (LED will blink rapidly).
4)bringing the unit into program mode (keep tag to reader for 5 seconds, wait until LED
is green) and the send an SMS text message with the content CODE SYNC to the
telephone number in the Mobeye device (where CODE stands for the programming
mode, initially 1111).

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2.9 HOW TO USE THE MOBEYE INTERNET PORTAL
The device detail screen in the Mobeye Internet Portal shows several blocks:
Contacts
The contacts are the contact persons that will receive alarm and service notifications,
per SMS text message and/or e-mail. Service notification may be warnings about
missed keep-alive (test) messages and low battery voltage.
In order to add a contact, please first create the contact person in the (blue) tab
Contact.
Note: the telephone numbers that will be dialed directly from the unit, are configured in
the Options.
Status
The status block displays several values, important information about the unit.
The GSM status tells the network strength in the last communication session. If the
values is lower than -95dB, please consider another location for the device).
If the ‘Synchronised’ status is ‘No’, there are new options to be picked up by the device.
Device
Open the device details to change the name and location of the device. These are
copied into each SMS text message and e-mail and meant as identifier.
Message texts
In the message texts are the event texts in the SMS text message and e-mails. These
texts can be customized.
History
All historical events and logs are displayed in the history. Click ‘show’ all. One of the
logs are the historical arm and disarm events. These are only visible after a
synchronisation run.

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Options
The configuration options (settings) can be changed in the
Mobeye Internet Portal. Click ‘edit’ to change the settings. Type
the installation code (factory setting is ‘1111’) to open the pop-up.
Please see chapter 3 for the description of each setting.
After saving new settings, they need to be picked-up by the device, i.e. synchronised.
Please see 2.8 for more information about the synchronisation.
2.10 SWITCHING ON/OFF
After the previous steps, the Mobeye Outdoor Detector is ready for use.
In order to switch on (arm) the Mobeye Outdoor Detector:
- Hold a tag briefly against the tag reader, after which the exit indication starts. The
exit time takes 120 seconds; hereinafter the sensor is active. In the first 20 seconds,
the red LED in the sensor flashes.
In order to switch off (disarm) the Mobeye Outdoor Detector:
- Hold a tag briefly against the tag reader. Three short beeps are heard. The tag
reader blinks green 3 times.
In the disarmed status the Mobeye Outdoor Detector will not send alarm
notifications. The functions automatic arming and sending test and a ‘low battery’
message, are still active.
2.11 CONFIRMATION OF THE ALARM MESSAGE
When the system is triggered it will send alarm notifications. First an SMS text message
is sent to all programmed alarm numbers, followed by a phone call. When you pick up
the phone, you will hear beeps. It is possible to confirm the phone call by answering the
phone and pressing any key. The other alarm numbers will not be called afterwards.
By not assigning contact persons for SMS and e-mail, the system will only call. This
prevents the other numbers being notified by SMS or e-mail.

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3. POSSIBLE SETTINGS
The Mobeye Outdoor Detector settings are prepared in the portal, in the "Options"
block, and then retrieved by the device during a synchronization session. The factory
setting for the security code is '1111'. All settings are saved and stored in the unit, even
when the unit is not powered or the batteries have been removed.
3.1 INSTALLATION CODE
For configuration activities the installation code of the Mobeye Outdoor Detector must
be used. The initial (security) code is ‘1111’. The code can be changed in the options.
Note: the code is only visible when changing the settings.
3.2 ALARM PHONE NUMBERS
The Mobeye Outdoor Detector is able to directly call to up to 5 phone numbers. These
may be different numbers than the (unlimited number of) contacts who will receive SMS
text messages and/or e-mails. It is not required to enter phone numbers.
3.3 CALL ON/OFF
Even if the alarm telephone numbers are set in the options, the calling process can be
suppressed. By turning off the CALL, the unit will only send the notification via the
Mobeye Internet Portal. The default value is set to ON.
3.4 EXIT DELAY TIME
The exit delay time defines the time between the moment of switching on the module
and the first possible movement detection. As factory settings this time is set to 120
seconds.

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3.5 ENTRY DELAY TIME
The entry delay is the time between the moment of detection and the moment of
sending the first message. When the armed system detects a movement, it first waits
for the entry delay period and then it alarms. During the entry delay the GSM module
starts to establish a connection to the network. If the system was not disarmed, the
alarm messages follow. Note: If the GSM network has low signal strength, the time can
be longer as the network connection may not be established within the time of the entry
delay. As factory settings this time is set to 15 seconds.
3.6 INACTIVE TIME
The “inactive time” defines the time an input is not active after an activation. During the
inactive time, no new alarm message will be sent. The motion detector itself has an
inactive time of 2 minutes. This may be extended by a longer inactive time of the
Mobeye GSM module. This inactive time can be set between 0 and 60 minutes. As a
factory setting this time is set to "0", meaning that the 2 minutes of the Optex alarm are
valid.
3.7 AUTOMATIC ARMING / DISARMING
It is possible to automatically arm and disarm the unit, based on an arming and/or
disarming time scheme. Two schemes can be entered, which can be assigned to the
days in the week (e.g. to have a different weekend scheme).
As default the automatic (dis) arming times are valid for all days. It is possible to assign
them to only a few days in the week. In this way it is possible to have two different
schemes, which are valid on different days.
As value the weekdays can be entered. Monday is 1, Tuesday is 2, etc. If the scheme is
valid for several days, the days can be entered in one command (e.g. 12345 means
Monday till Friday).
Example: to arm the system only during weekdays, from 6AM to 7PM, set the
Automatic arming time (1) to 06:00, Automatic disarming time (1) to 19:00 and Days 1
to 12345.

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3.8 TEST MESSAGE
The Mobeye Outdoor Detector can send regular test messages (keep alive) to the
Mobeye Internet Portal, to ensure the proper functioning of the unit. The test message
will also be sent if the unit is disarmed. The Mobeye Internet Portal expects the test
message and checks the timely receipt. The monitoring of the test messages follow the
‘management by exception’ rule: only if the message was not received, the ‘service’
contacts will receive a notification.
The timing of the test message can be programmed. Since new settings (options) will
be synchronised after the test message, setting a specific time of the test message can
help the process of remote programming. Example: if you force a daily test message at
17.30 hrs, you can prepare new settings and be sure they are loaded into the device
before the evening.
The interval between the test messages can be set between 0 days (no test message)
and 30 days. The default test interval is set to 7 (weekly test message).

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3.9 SYSTEM RESET
To reset the Mobeye Outdoor Detector to its factory settings two steps are necessary:
1. To reset the Mobeye Outdoor Detector to its factory settings
1. Remove the batteries.
2. Press an enrolled tag to the tag reader while reinserting the batteries. Keep it
pressed for (about) another 5 seconds. A beep sounds continuously.
3. Release the button immediately after the LED starts to flash. A confirmation tone
sounds.
After a successful reset, the status LED on the tag reader will blink green to indicate
that the module is not configured. The security code is back to factory settings and the
tags are removed from the memory.
2. To delete the Mobeye Outdoor Detector from the Mobeye Internet Portal
Delete the device from the Mobeye Internet Portal. The SIM card could be then reused
for another Mobeye device, or the same device can be connected again.
In the device list, click the name of the device to go to the details screen. Next choose ‘
Device’. Click ‘delete’ to delete the device and confirm the option.
The SIM card will be disconnected from the device and visible on the first screen.
After a successful reset, the status LED on the keypad will blink green to indicate that
the module is not configured. The security code is back to factory settings as well.

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ENROLMENT OF NEW TAGS
Tags are used for switching on and off and to enter the program mode. The supplied
tags are already enrolled and therefore directly usable. If additional tags are provided,
they must be enrolled by the user. To enrol a new tag, the Mobeye Outside detector
should be in program mode (see 3.1).
Once in program mode, send following SMS command to the unit to reach the
enrolment mode:
SMS command to switch to the tag enrolment mode: TAG
example: 1111 TAG
A short melody confirms the correct command and indicates the tag enrolment mode.
Now hold a new tag to the tag reader at the bottom of the detector. The detector
confirms the successful enrolment of the new tag by beeps. The number of beeps
represents the tag number (the first tag beeps once, the second tag twice, etc.). If a tag
was enrolled before, the beeps will sound to indicate the tag number; it will not re-enrol.
The detector leaves the enrolment mode if no tag was hold against the tag reader for
15 seconds.
In total 25 tags can be enrolled to the CMVXI-R. The same tags will function in
combination with other CMVXI-R Outdoor Alarm systems, which makes it possible to
operate several devices with one tag.

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4. TECHNICAL MESSAGES AND STATUS FEEDBACK
LED pattern
Status
Required action
Blinking green, 1 second
on / 1 second off
Module not configured
Configure at least one
telephone number.
1 green flash every 3
seconds
Module is switched on,
powered by batteries
No action required.
Green LED stays on
continuously
Module is switched on,
powered by an external
source
No action required.
Flashing red/ green
every second
Module establishes
network connection
Wait until the network
connection is established.
2 flashes red,
every 3 seconds
No GSM connection
Try the SIM card in any
mobile telephone; replace
SIM card using other telecom
provider; try the module at
another location.
3 flashes red,
every 3 seconds
No valid SIM card or
wrong PIN
Try the SIM card in any
mobile telephone; remove
PIN code; check credit;
replace SIM card.
Blinking 3 times green
Successful programming
action
No action required.
Blinking 5 times red
Faulty programming
action
Check SMS command.
4 red flashes
every 3 seconds
Low batteries
Replace both batteries.
Blinking green rapidly
Exchanging data with
Portal
No action required.

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Technical specifications
GSM : Quad band EGSM,
850/900/1800/1900 MHz
Batteries : 2* CR123 (lithium)
Battery life in normal mode : ~ 1 year (at normal use)
Power consumption : ca. 50 μA stand-by / max. ca. 500 mA
Ambient temperature : -10 °C until +50 °C
This manual is published by Mobeye®.
All rights, the translation included are reserved. Any reproduction, either
photocopy, microfilm or saved in an automated data dictionary, only after written
approval of the Publisher. Reprinting, even in summary, is prohibited.
This user manual meets the technical requirements at the moment of printing.
Changes in technology and equipment are reserved.
© Copyright 2018 by Mobeye, version CM-VXI-EN180401

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