Modern Flames HF900CBI Installation and maintenance instructions

Home Fire CBI Electric Series
HF900CBI • HF1200CBI • HF1500CBI
INSTALLATION/SERVICE INSTRUCTIONS
FOR USE IN UNITED STATES AND CANDA

2
USER INSTRUCTIONS
Read these instructions completely before beginning installation. Failure to follow them
could cause a heater malfunction resulting in serious injury and/or property damage.
WARNING: All electric heaters have hot and arcing or sparking parts inside. Do not use it
in areas where gasoline, paint or flammable liquids are or are stored.
This fireplace meets the construction and safety standards of H.U.D. for application in
manufactured homes when installed according to these instructions.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.

3
USER INSTRUCTIONS
TABLE OF CONTENTS
Important Instructions.................................. 3
Product Dimensions .................................... 5
Box Contents............................................... 5
Listing Approvals ......................................... 6
Unpacking and Testing................................ 6
Locating Fireplace ....................................... 7
Installation ....................................................7
When using electrical heaters, basic precau-
tions should always be followed to reduce the
risk of fire, electric shock and injury to
persons, including the following:
1. Read all instructions before using this
heater.
2. Keep combustible materials, such as
furniture, pillows, bedding, papers, clothes
and curtains away from front of heater. 1.5
meters minimum clearance required.
3. This heater is hot when in use. To avoid
burns, do not let bare skin touch hot
surfaces. The grill directly in front of heater
outlet becomes hot during heater
operation.
4. Extreme caution is necessary when any
heater is used and whenever heater is left
operating and unattended.
5. Always unplug heater when not in use.
6. Do not operate any heater with a damaged
cord or plug or if heater malfunctions or
has been dropped or damaged in any way.
Return heater to authorized service facility
for examination, electrical or mechanical
adjustment or repair.
7. Do not use outdoors.
8. This heater is not intended for use in
bathrooms, laundry areas and similar
indoor locations. Never locate heater
where it may fall into a bathtub or other
water container.
9. Do not run cord under carpeting. Do not
cover cord with throw rugs, runners or the
like. Arrange cord away from traffic area
and where it will not be tripped over.
10.To disconnect heater, turn controls to the
OFF before removing plug from outlet.
11.Do not insert or allow foreign objects to
enter any ventilation or exhaust opening as
this may cause an electric shock or fire or
damage the heater.
WARNING: Improper installation, adjust-
ment, alteration, service or maintenance
can cause injury or property damage. Refer
to this manual. For assistance or additional
information, consult a qualified installer.
CAUTION: Do not expose the heater to the
elements (such as rain, etc).
Do not place clothing or other flammable
material on or near firebox. Never place
any objects on the fireplace.
Carefully supervise young children when
they are in the room with fireplace.
Fireplace becomes very hot when running.
Keep children and adults away from hot
surfaces to avoid burns or clothing igni-
tion. Fireplace will remain hot for a time af-
ter shutdown. Allow surfaces to cool be-
fore touching.
Do not install fireplace directly on carpet or
similar surface which may restrict air circu-
lation beneath unit.
Operation ................................................... 10
Service Parts.............................................. 11
Frequently Asked Questions ...................... 12
Troubleshooting ......................................... 13
Cleaning and Maintenance Instructions ..... 14
Wiring Diagram .......................................... 15
IMPORTANT INSTRUCTIONS
CAUTION: In order to avoid over-
heating, do not cover the heater.
WARNING: This heater is not equipped
with a device to control the room tempera-
ture. Do not use this heater in small rooms
when they are occupied by persons not ca-
pable of leaving the room on their own,
unless constant supervision is provided.
CAUTION: Some parts of this product can
become very hot and cause burns. Particu-
lar attention has to be given where children
and vulnerable people are present.

4
USER INSTRUCTIONS USER INSTRUCTIONS
IMPORTANT INSTRUCTIONS
12.To prevent possible fire, do not block air
inlets or outlets in any manner. Do not use
on soft surfaces, like a bed, where
openings may become blocked.
13.Always use properly grounded fused and
polarized outlets.
14.A heater has hot and arcing or sparking
parts inside. Do not use it in areas where
gasoline, paint or flammable liquids or
vapors are used or stored.
15.Use this heater only as described in this
manual. Any other use not recommended
by the manufacturer may cause fire, elec-
tric shock or injury to persons.
16.Avoid the use of an extension cord be-
cause the extension cord may overheat
and cause a risk of fire. However, if you
have to use an extension cord, the cord
should be No. 14 AWG minimum size and
rated not less than 1875 WATTS.
17.Always use ground fault protection where
required by electrical codes.
18.Always disconnect power before perform-
ing any cleaning, maintenance or reloca-
tion of heater.
19.To prevent a possible fire, do not burn
wood or other materials in this heater.
20.To prevent electric shock or fire, always
use a certified electrician should new
circuits or outlets be required.
21.When transporting or storing heater, keep
in a dry place.
22.Control panel door gets hot during heater
operation. Open door by pressing on right
corner. A spring magnet will disengage.
Pull door down to open.
23.Do not let children play with the appliance
unsupervised.
24.Heater must not be located immediately
below a socket outlet.
25.The appliance is not to be used by children
or persons with reduced physical, sensory
or mental capabilities, or lack of experience
and knowledge, unless they have been
given supervision and instruction.
26.If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or similarly qualified persons in order
to avoid a hazard.
27.The heater must not be located
immediately below a socket outlet.
28.Children of less than 3 years should be
kept away unless continuously supervised.
Children aged from 3 years and less than 8
years shall only switch on/off the appliance
provided that it has been placed or
installed in its intended normal operating
position and they have been given
supervision or instruction concerning use
of the appliance in a safe way and
understand the hazards involved. Children
aged from 3 years and less than 8 years
shall not plug in, regulate and clean the
appliance or perform user maintenance.
29.This appliance can be used by children
aged from 8 years and above and persons
with reduced physical, sensory or mental
capabilities or lack of experience and
knowledge if they have been given
supervision or instruction concerning use
of the appliance in a safe way and
understand the hazards involved. Children
shall not play with the appliance. Cleaning
and user maintenance shall not be made
by children without supervision.
30.SAVE THESE INSTRUCTIONS

5
BOX CONTENTS
USER INSTRUCTIONS
1 Fire Unit
1 Glass Face
4 Large Washer Head
Screws
1 Remote
PRODUCT DIMENSIONS
Model Viewing Area Face Dimensions Firebox Dimensions
HF900CBI 762mm W x 445mm H 914mm W x 743mm H 821mm W x 681mm H x 291mm D
HF1200CBI 914mm W x 445mm H 1067mm W x 743mm H 974mm W x 681mm H x 291mm D
HF1500CBI 1372mm W x 445mm H 1524mm W x 743mm H 1431mm W x 681mm H x 291mm D
Width varies
(see chart below)
743mm
(all models)

6
USER INSTRUCTIONS INSTALLATION
LOCATING FIREPLACE
CAUTION: Do not locate in a moist room such as a bathroom or laundry room.
CAUTION: Wear gloves and safety glasses for protection during installation and mainte-
nance.
This electric fireplace can be installed framed in to a wall. Install at least 1 foot from the floor and 3
feet from any combustibles such as carpet and drapes.
LISTING APPROVALS
HF1500CBI HF1200CBI HF900CBI
Volts/HZ
Amps
AC 220V/50Hz
15 Amps
AC 220V/50Hz
15 Amps
AC 220V/50Hz
15 Amps
Heater AC 220V/50Hz
1.5kW
AC 220V/50Hz
1.5kW
AC 220V/50Hz
1.5kW
Lamps LED LED LED
Rotor motor AC 220V/50Hz 4W
CCW 15/18 r/min
AC 220V/50Hz 4W
CCW 15/18 r/min
AC 220V/50Hz 4W
CCW 15/18 r/min
Shipping Size 1562x314x787mm 1105x314x787mm 953x314x787mm
UNPACKING AND TESTING
Carefully remove unit from box. Prior to per-
manently installing unit, test to make sure unit
operates properly. To do this, plug unit's
power supply cord into a conveniently located
220-volt grounded outlet.
CAUTION: The unit's power supply cord
must be connected to a properly
grounded and protected 220-volt outlet.
Always use ground fault protection
where required by the electrical code.
Never use an extension cord with this
product.
WARNING: Do not operate the unit if it is
damaged or has malfunctioned. If you
suspect the unit is damaged, return the
unit to an authorized service facility for
examination, electrical or mechanical ad-
justment or repair.
Ambiance Linear Electric Fireplaces are CE,
ETL and SAA approved and safety tested.

7
INSTALLATION
INSTALLATION
WARNING - RISK OF FIRE!
The power cord must not be pinched or
against a sharp edge. Secure cord to
avoid tripping or snagging to reduce the
risk of fire, electric shock or personal in-
jury.
Do not run cord under carpeting. Do not
cover cord with throw rugs, runners or
the like. Arrange cord away from traffic
areas and where it will not be tripped
over.
WARNING - RISK OF FIRE!
To prevent a possible fire, do not block
air intake or exhaust in any manner. Do
not use on soft surfaces where openings
may become blocked.
WARNING - RISK OF FIRE!
Do not blow or place insulation against
the firebox.
Installing fireplace
Select a suitable location that is not suscep-
tible to moisture and is a safe distance from
drapes, furniture and high traffic areas. A
qualified electrician should add an electrical
outlet per local building codes. See shaded
area on recessed installation diagram for
proper outlet placement. Fireplace must be
installed to a plumb vertical wall for cor-
rect operation of touch controls.
Note: Follow all national and local electrical
codes. This fireplace can be framed in to the
wall.
WARNING: If the information in these in-
structions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury or death.
To reduce the risk of fire do not store or
use gasoline or other flammable vapors
in the vicinity of this or any other heater.
Electrician should add a
2200v outlet to the rear
portion of the right side
of the framed opening
(see the shaded panel.)

8
INSTALLATION OPERATION
Recessed Installation:
1. Prepare frame opening according to chart.
Frame opening is slightly larger than the fire
unit.
2. Fold out the small tabs on the side of the
fire unit.
3. Secure fire unit to the finished framed
opening with the provided large washer head
screws. Make certain that at least 4 of the
screws are driven in to a solid backing.
Fireplace will stand proud of the finished wall
opening by 10mm. This is a semi-permanent
installation. Remove screws to relocate.
4. Connect the fire feature to the inside of the
fire unit.
5. Hang the glass face on the fire unit. Make
certain that the hooks from the on the
backside of the glass face are secured in all 4
slots on the fire unit.
6. Install the grid in to the glass face.
Power
cord
Power
cord
Power
cord
HF900CBI 838mm W x 692mm H x
305mm D
HF1200CBI 991mm W x 692mm H x
305mm D
HF1500CBI 1448mm W x 692mm H x
305mm D

9
OPERATION
OPERATION
On the bottom of the unit is a main power switch. Switch this on to begin using the fireplace. Directly
below the flame, on the right hand side are 3 small LED status lights and 3 buttons.
When all indicator lights are off, pressing on
any button will only show the status. Once the
indicator lights are on you can press any but-
ton. Press down on the power button to turn
the machine on. This will be indicated by 1
orange LED light. The Heat button can be
pressed multiple times and will turn on low,
high and off in that order. The Backlight button
turns on high, medium, low and off in that or-
der.
Power Heat Backlight
When the switch turns on, this orange pilot
lamp is always on. It shows the fire is ener-
gized.
The status light above shows that the power is
on and the heater is on low
The status light above shows that the power is
on and the heater is on high
The included re-
mote functions in
the same manner
as the buttons on
the main unit.

10
MAINTENANCE MAINTENANCE
HF CBI SERVICE PARTS
ITEM PHOTO COMMENTS
MFPCB1 PRINTED CIRCUIT BOARD CONTROLS LOW
VOLTAGE AND HIGH VOLTAGE FUNCTIONS
MFTC1 LCD TOUCH CONTROL
MFRR1 REMOTE CONTROL IR RECEIVER
MF12VT1 TRANSFORMER
MFHF12015 HEATER FAN 220 V 1.5kW
MFPHF HF HEATER 220 V 1.5kW
MFSM120 SPINDLE MOTOR 220 V 50-60 HZ
MFPHF36 LED LED LIGHT STRING HF900CBI
MFPHF42 LED LED LIGHT STRING HF1200CBI
MFPHF60 LED LED LIGHT STRING HF1500CBI
MF PS1 POWER SWITCH
MFR1 REMOTE CONTROL
HFGLS36 GLASS FACE HF900CBI
HFGLS42 GLASS FACE HF1200CBI
HFGLS60 GLASS FACE HF1500CBI

11
MAINTENANCE
FREQUENTLY ASKED QUESTIONS
Q. How do you program the remote control?
A. The remote comes pre-programmed. No programming is necessary.
Q. What distance can the remote be used from the fireplace?
A. Optimal distance for the remote control is within 10 meters.
Q. Can you turn on the fireplace via the touch screen and off via the remote (or vise versa)?
A. Yes.
Q. My touch screen will not operate properly.
A. The fireplace must be installed to a plumb vertical wall for correct operation of touch controls. Re-
move power source for 30 seconds to allow unit to reset. Attach glass face, turn on power and wait
for indicator lights to turn off.
Q. Low long will the LED lights last?
A. LED Lamps have a life span of up to 20 years.
Q. Can the sensitivity of the touch screen be adjusted?
A. Yes, but only by the factory. Not just any technician will be able to adjust the touch screen sensi-
tivity.
Q. Can the fireplace be installed outside?
A. No. Please review the entire safety chapter before installing this fireplace.
Q. Does the fireplace need to be on a dedicated 15 amp circuit?
A. Yes.
Q. What thickness of sheetrock should be used for the recessed installation?
A. 12mm or 16mm.
Q. How often do the batteries in the remote need to be replaced?
A. Annually, possibly more with heavy use.
Q. Is there a remote receiver in the fireplace that requires batteries?
A. No, only the actual remote requires batteries. The rest of the fireplace runs entirely off of the
main power supply.
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
A. Wiring is loose
A. Disconnect unit from power
source and inspect for loose
connections
Heater does not provide
heat when on B. Thermal snap disc has been
tripped
B. Turn unit off and unplug unit for 5
minutes. Plug back in and turn unit
on. If plug cannot be reached, reset
breaker and turn unit back on
C. Heater core is defective C. Replace Heater Core

12
MAINTENANCE MAINTENANCE
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Nothing comes on (touch
screen, etc.)
A. Fireplace is not plugged in to an
electrical outlet A. Check plug
B. Breaker tripped or outlet has no
power
B. Reset breaker, test outlet for
power
C. Power Switch is not in the “On”
position (bottom right)
C. Turn main power switch to the
“On” position (solid white line is
flush with the fireplace)
D. Internal component is frozen
and needs to be reset
D. Turn unit off and unplug for 5
minutes. Plug back in and turn unit
on. If plug cannot be reached, reset
breaker and turn unit back on
E. Defective component
E. Qualified service technician
needs to replace motherboard,
transformer or LCD touch control
Touch Screen Comes on
- then nothing
A. Fireplace is not plum to the wall
(there is space between the touch
screen and fascia)
A. Reposition the fireplace in the
installation so the glass fascia rests
firmly to the fireplace touch controls.
Check that fascia is seated correctly
on pins
B. Fireplace was installed with the
power in "on" position
B. Turn main power switch to the
"off" position for 30 seconds. Switch
the fireplace back into the "on"
position for 20 seconds for complete
reboot of touch control.
C. Not operating touch control
properly with finger
C. Press flat part of finger firmly on
the touch screen and apply
moderate pressure
D. Loose connection on
motherboard
D. Check functions with remote
control. if functional, check
connections on motherboard
E. Motherboard is defective E. Replace Motherboard
Fireplace turns off and
will not turn back on
A. Fireplace has overheated and
safety disc has snapped or circuit
breaker has tripped
A. Turn off major power switch and
waiting 5 minutes to turn it back on
or reset circuit breaker
A. Low Batteries A. Replace batteries in remote
control with - 2 AA batteries
Can operate fireplace
functions with touch
controls but not remote
control
B. Not aiming control correctly
B. Aim remote control to the upper
right of the viewing area where
sensor is located
C. Remote control defective C. Replace remote control
D. Remote Sensor is defective D. Replace remote sensor inside
fireplace

13
MAINTENANCE
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Flame is not visible when
unit is turned on
A. Wiring is loose
A. Disconnect unit from power
source and inspect for loose
connections
B. Motherboard is defective B. Replace motherboard
Fireplace lights up but
there is no flame image
A. Wiring for motor is loose
A. Disconnect unit from power
source and inspect for loose
connections from motor
B. Motor is defective B. Replace motor
Fireplace is squeaking
when flame image is on
A. Fireplace spindle/ rod is
contacting to metal
A. Apply lithium grease or any
standard grease to contacts with rod
and metal
B. Motor is defective B. Replace motor
CLEANING AND MAINTENANCE INSTRUCTIONS
There is very little maintenance involved with your electric fireplace. Please follow the few points be-
low:
 On a semi-annual basis unplug the machine from it’s power source and wait for the heating ele-
ment to cool, dust the fire unit and glass face with a dry cloth. Be careful not to brush any wires
that may be exposed as you do this.
 To clean the glass face of the fireplace simply use your desired glass cleaner with paper towels.
 To clean the air inlets/outlets, wipe with a soft cloth or the nozzle of a vacuum cleaner
 Dust can easily build up around the heater area under the appliance. Take particular care to
clean this area on a regular basis to prevent buildup.
 If long time no use, please unplug the fireplace and stock it at indoor dry position.
WIRING DIAGRAM

14
MAINTENANCE MAINTENANCE
NOTES

15
MAINTENANCE
NOTES

16
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www.modernflames.com
Please dispose of properly.