Modern Flames Sedona Pro Multi Operating instructions

SERIAL NUMBER:________________________________________
Sedona Pro Multi
SPM-2426/INT • SPM-3026/INT • SPM-3626/INT • SPM-4226/INT
WORLD INSTALLATION/OWNERS MANUAL
CE RATED FOR 220-240VAC 50/60HZ INSTALLATIONS
REV 20210127

2
USER INSTRUCTIONS
SEDONA PRO MULTI
SPM-2426/INT • SPM-3026/INT • SPM-3626/INT • SPM-4226/INT
SAFETY INFORMATION AND OPERATIONS MANUAL
Read these instructions completely before beginning installation. Failure to follow them could
cause a heater malfunction resulting in serious injury and/or property damage.
WARNING: All electric heaters have hot and arcing or sparking parts inside. Do not use it in
areas where gasoline, paint or ammable liquids are or are stored.
This replace meets the construction and safety standards of H.U.D. for application in
manufactured homes when installed according to these instructions.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
PAGE 8 PAGE 7 PAGE 8
PAGE 9

3
USER INSTRUCTIONS
TABLE OF CONTENTS
When using electrical heaters, basic
precautions should always be followed to
reduce the risk of re, electric shock and injury
to persons, including the following:
1. Read all instructions before installing or
using this heater.
2. This heater is hot when in use. To avoid
burns, do not let bare skin touch hot
surfaces. Keep combustible materials,
such as furniture, pillows, bedding, papers,
clothes, and curtains at least 3 feet (0.9m)
from the front of the heater and keep them
away from the sides and rear.
3. Extreme caution is necessary when any
heater is used by or near children or
disabled people and whenever the heater is
left operating and unattended.
4. Do not operate any heater after it
malfunctions, has been dropped, or
damaged in any manner. Disconnect power
at service panel and have heater inspected
by an authorized technician or a reputable
electrician before using.
5. Do not use outdoors.
6. To disconnect heater, turn controls to off
and turn off power to heater circuit at main
disconnect panel.
7. Do not insert or allow foreign objects to
enter any ventilation or exhaust opening as
this may cause an electric shock or re, or
damage the heater.
8. To prevent a possible re, do not block air
intakes or exhaust in any manner.
9. A heater has hot, arcing or sparking parts
inside. Do not use in areas where gasoline,
paint or ammable vapors or liquids are
used or stored.
10.Use this heater only as described in this
manual. Any other use not recommended
by the manufacturer may cause re,
electric shock or injury to persons.
11. SAVE THESE INSTRUCTIONS
WARNING: Improper installation,
adjustment, alteration, service or
maintenance can cause injury or property
damage. Refer to this manual. For
assistance or additional information,
consult a qualied installer.
CAUTION: Do not expose the heater to the
elements (such as rain, etc).
Do not place clothing or other ammable
material on or near rebox. Never place
any objects on the replace.
Carefully supervise young children when
they are in the room with replace.
Fireplace becomes very hot when running.
Keep children and adults away from
hot surfaces to avoid burns or clothing
ignition. Fireplace will remain hot for a
time after shutdown. Allow surfaces to
cool before touching.
CAUTION: In order to avoid
overheating, do not cover the
heater.
IMPORTANT INSTRUCTIONS
Important Instructions 3
Power Data 4
Product Guide 4
Box Contents 5
Installation 6
Operation 12
Service Parts 13
Troubleshooting 15
Frequently Asked Questions 16
Cleaning and Maintenance Instructions 17
Wiring Diagram 17

4
USER INSTRUCTIONS
POWER DATA
PRODUCT GUIDE
SPM-2426/INT SPM-3026/INT SPM-3626/INT SPM-4226/INT
Volts/HZ
Amps
AC 220-240V
50/60Hz 9 Amps
AC 220-240V
50/60Hz 9 Amps
AC 220-240V
50/60Hz 9 Amps
AC 220-240V
50/60Hz 9 Amps
Heater AC 220-240V
2000W
AC 220-240V
2000W
AC 220-240V
2000W
AC 220-240V
2000W
Lamps LED 12V LED 12V LED 12V LED 12V
Rotor Motor
AC 220-240V
50/60Hz
4.5W 15/18RPM
CCW
AC 220-240V
50/60Hz
4.5W 15/18RPM
CCW
AC 220-240V
50/60Hz
4.5W 15/18RPM
CCW
AC 220-240V
50/60Hz
4.5W 15/18RPM
CCW
Model Viewing Area Firebox Dimensions Framing Dimensions
SPM-2426/INT
23-7/8"W X 26" H
(606mm W x 660mm H)
24"W X 35"H x 12-1/2" D
( 610mm W x 889mm H x 318mm D)
24-1/4"W X 35-3/8"H x 13" D
( 616mm W x 899mm H x 330mm D)
SPM-3026/INT
29-7/8"W X 26" H
(759mm W x 660mm H)
30"W X 35"H x 12-1/2" D
( 762mm W x 889mm H x 318mm D)
30-1/4"W X 35-3/8"H x 13" D
( 768mm W x 899mm H x 330mm D)
SPM-3626/INT
35-7/8"W X 26" H
(911mm W x 660mm H)
36"W X 35"H x 12-1/2" D
( 914mm W x 889mm H x 318mm D)
36-1/4"W X 35-3/8"H x 13" D
( 920mm W x 899mm H x 330mm D)
SPM-4226/INT
41-7/8"W X 26" H
( 1064mm W x 660mm H)
42"W X 35"H x 12-1/2" D
( 1067mm W x 889mm H x 318mm )
42-1/4"W X 35-3/8"H x 13" D
(1073mm W x 899mm H x 330mm D)
889mm
(all models)
Width varies (see chart below) 13" (330mm)
all models
Drywall stops Drywall stops

5
INSTALLATION
BOX CONTENTS
(A) 1 Fire Unit (B) 1 Remote
(C) L-Metal Mounting
Brackets
(E) 2 Side Glass
Pieces
(D) 2 Side Covers
(F) 1 Front Glass
(H) Smoke Acrylic
Crystals
(J) 1 Owner's Manual
(G) 2 Suction Cups
(I) Log Set

6
INSTALLATION
This replace has a number of installation options. It can be installed fully recessed, half recessed, wall
mounted with a oating cabinet or with a simple slide-in cabinet. In addition, to the partial recessed
option, the replace can be installed fully recessed for a singled sided install, a 3 sided install, or left and
right corner.
To prepare for installation, connect the hard wire to the terminal block located on top back right of
replace according to the diagram below. Choose any connector type according to local building code.
To be performed by a qualied electrician
according to local building codes.
L - Line (Hot)
- Ground
N - Neutral
INSTALLATION
WARNING: If the information in these
instructions is not followed exactly, a re
or explosion may result causing property
damage, personal injury or death.
WARNING - RISK OF FIRE!
To prevent a possible re, do not block air
intake or exhaust in any manner. Do not
use on soft surfaces where openings may
become blocked.
WARNING - RISK OF FIRE!
Do not blow or place insulation against the
rebox.
To reduce the risk of re do not store or
use gasoline or other ammable vapors in
the vicinity of this or any other heater.
CAUTION: Keep combustible materials,
such as furniture, pillows, bedding,
papers, clothes and curtains at least 3
feet (0.9m) from the front of the heater and
keep them away from the sides and rear.
CAUTION: Wear gloves and safety glasses
for protection during installation and
maintenance.
Installing replace
Select a suitable location that is not susceptible
to moisture and is a safe distance from drapes,
furniture and high trafc areas. A 13 amp
(EU) or 10 amp (AU/NZ) circuit is required. A
dedicated circuit is preferred but not essential
in all cases. A dedicated circuit will be required
if after installation, the circuit breaker trips
on a regular basis when heater is operating.
Additional appliances on the same circuit may
exceed the current rating of the circuit breaker.
Note: Follow all national and local electrical
codes.

7
INSTALLATION
Framing Dimensions
Model WHD
SPM-2426/INT 24-1/4" (616mm) 35-3/8" (899mm) 13" (330mm)
SPM-3026/INT 30-1/4" (768mm) 35-3/8" (899mm) 13" (330mm)
SPM-3626/INT 36-1/4" (920mm) 35-3/8" (899mm) 13" (330mm)
SPM-4226/INT 42-1/4" (1073mm) 35-3/8" (899mm) 13" (330mm)
1. Prepare the framed opening according from the
dimension chart above. Provide a 13 amp (EU) or
10 amp (AU/NZ) circuit for hard wire install at the
top right of the framed opening.
2. Install L Metal Mounting Brackets (C) to the
top and bottom of the re unit.
3. Install the re unit in the framed opening with a
minimum 1-1/4" (32mm) drywall screws to secure
the unit.
4. Mask the exposed re unit during the drywall
process. Install drywall to the drywall stops on the
perimeter of the re box.
For more information on the drywall stops
see page 4.
5. Install log set and glacier crystals, see page 10.
6. Install the side and front glass pieces according to
installation diagram on Page 11.
3-SIDED INSTALLATION (BAY)

8
INSTALLATION
4. Install the replace in the framed opening with a
minimum 1-1/4" (32mm) drywall screws to secure
the unit.
5. Mask the exposed re unit during the drywall
process. Install drywall to the drywall stops on the
perimeter of the re box. For more information on
the drywall stops see page 4.
6. Install log set and glacier crystals, see page 10.
7. Install the remaining side glass and front glass
according to installation diagram on Page 11.
1. Follow steps 1 & 2 from the 3 sided installation
instructions.
2. Remove the drywall stops on both sides of the replace.
3. Install the side glass then side covers on both sides of
the replace (the side glass must be installed before
the metal side cover. See installation diagram on
Page 11.)
4. Install the replace in the framed opening with a
minimum 1-1/4" (32mm) drywall screws to secure the
unit.
5. Mask the exposed replace during the drywall
process. Install drywall to the drywall stops on the
perimeter of the replace. For more information on
the drywall stops see page 4.
6. Install log set and glacier crystals, see page 10.
7. Install the front glass according to installation
diagram on Page 11.
1. Follow steps 1 & 2 from the 3 sided installation
instructions.
2. Remove the corresponding drywall stops according
to your installation (in the example, the drywall
stops on the left end would be removed.)
3. Install the side glass then the corresponding side
cover according to your installation (the side glass
must be installed before the metal side cover.
See installation diagram on Page 11.)
FULLY RECESSED INSTALLATION (LEFT/RIGHT CORNER)
FULLY RECESSED INSTALLATION (SINGLE SIDED)

9
INSTALLATION
1. This installation is optimized for a 2"x6" (51mm X
152mm) framed wall. Prepare the framed opening
according to the height and width of the chart on
page 7. Provide a 13 amp (EU) or 10 amp (AU/
NZ) circuit for hard wire install at the top right of the
framed opening.
2. Install L Metal Mounting Brackets to the top and
bottom of the replace. Mounting holes located
approximately 8-3/4" (223mm) from front surface.
3. Install the re unit in the framed opening with a
minimum 1-1/4" (32mm) drywall screws to secure
the replace.
4. Mask the exposed replace during this process.
Install drywall, tile or material of your choice to the
drywall stops on the perimeter of the replace. For
more information on the drywall stops see page 4.
5. Install log set and glacier crystals, see page 10.
6. Install the side and front glass pieces according to
installation diagram on Page 11.
PARTIAL RECESSED INSTALLATION

10
INSTALLATION
1. Before installing the front glass, connect the logset
to the electrical connection below the ember bed
plastic screen. The electrical connection can be
routed through the hole on the back side of the
ember bed.
2. Evenly spread glacier crystals along the
ember bed.
3. Place the logset on top of the acrylic crystals.
4. The front glass can now be installed.
INSTALLING LOG SET & GLACIER CRYSTALS
Electrical connection
Ember bed
plastic screen

11
INSTALLATION
1. The replace has 2 channels on the top and bottom
to hold the side glass.
2. Insert the glass at an angle in to the top channel.
3. Swing the bottom edge of the side glass in to the
unit. See Figure 1.1.
4. Slide the glass down into the bottom channel.
5. Push the glass back as far as it will go to make
installation of the front glass easier. See Figure 1.2.
1. The unit has 2 channels on the top and bottom to
hold the front glass.
2. Using the included suction cups, insert the glass at
an angle into the top channel.
3. Swing the bottom edge of the front glass into the
unit. See Figure 2.1.
4. Slide the glass down in to the bottom channel. See
Figure 2.2
Figure 1.1
Figure 1.2
Figure 2.1
Figure 2.2
INSTALLING SIDE GLASS
INSTALLING FRONT GLASS

12
OPERATION
OPERATION
This will cycle the machine on and off. Upon cycling power on, the
machine will return to the settings it had when it was cycled off.
If the replace is on, this button will act as a reset and bring all colors
back to the default Modern Flames' signature color.
This will cycle the heater between high, low and off.
All zones of the replace will cycle through various demo modes - 7 &
3 color gradient/fade, 7 & 3 color jump, red/green/blue gradient.
Pressing the sync button will change all the colors of the replace
(Flame, Ember Bed and Downlight) to match the current color of the
ame setting.
This is a zone setting. Touching this button will allow you to change
the color and brightness of the ame by using the color wheel and
brightness slider.
This is a zone setting that controls the color and brightness of the
ember bed.
This is a zone setting that controls the color and brightness of the
downlight.
This will cycle the selected zone through the colors of the color
spectrum.
This will adjust the brightness of the selected zone.
The replace has a main power switch just in front of the glass on the top right hand side.
A hand-held remote is included.
Power indicator lights for wall switch as well as
upper left corner of the main unit
When the switch turns on, this orange pilot lamp turns
on. It shows the re is energized.
The status light above shows that the power is on and
the heater is on low.
The status light above shows that the power is on and
the heater is on high.
Pairing remote/wall mounted touch control:
1. With the replace ON press and hold the Power button for about 3 seconds until you hear the buzzer sound
twice and the power indicators begin to ash.
2. Within 5 seconds on the hand held remote or wall touch control press the Power button repeatedly until the
buzzer sounds again and the indicators ash acknowledging that it has paired. You may also hear another
buzzer and the pair is now completed.
• Pairing must be done within 5 seconds or the replace will time out of pairing mode.
• To clear any paired remotes from the unit, locate then press and hold the reset button for 3 seconds. You
should hear a buzzer letting you know the codes have been cleared so you can now pair a new remote or wall
touch control. (The reset is located next to the manual controls and can be pressed with a paper clip.)
Power
Reset
Heat
Fade
Sync
Flame
Ember
Bed
Downlight
Manual Controls
The replace has manual controls located just in front
of the glass on the top left side.
Power
Turns unit
on/off
Heat
Cycles heat
low/high/off
Color
Changes
all replace
colors
together
Reset
Resets
replace
Color
Wheel
Brightness
Slider

13
MAINTENANCE
SERVICE PARTS
ITEM PHOTO DESCRIPTION
MF-PRO-PCB
PRINTED CIRCUIT BOARD CONTROLS LOW
VOLTAGE AND HIGH VOLTAGE FUNCTIONS
AND TRANSFORMER
MF-PRO-WIFI
WIFI
WIFI BOARD
MF-PRO-HF-INT HEATER FAN 220-240V
MF-PRO-PTC-INT PTC HEATER 220-240V 1000/2000 WATTS
MFSM230 SPINDLE MOTOR 220-240V 50/60 HZ
MF-PRO-RC PRO SERIES RF REMOTE CONTROL
MF-PRO-WTC
OPTIONAL
WALL MOUNTED TOUCH CONTROL
ASSEMBLY
MF-PRO-TB TERMINAL BLOCK 120/240 V
MF-PRO-MTC
KEY
K1 K2 K3
ON/OFF HEAT DIM
RESET
SDSY-BL-RGB-KEY-002
K4 MANUAL TOUCH CONTROL BOARD
MFPS2 20 AMP POWER SWITCH

14
MAINTENANCE
SERVICE PARTS
ITEM PHOTO DESCRIPTION
MF-PRO-PIB POWER INDICATOR BOARD
MF-PRO-NTC THERMOSTAT SENSOR
MF-SPM-SG-C SIDE GLASS CLEAR
MF-SPM-F/LED-30
RGB FLAME LED BAR SETMF-SPM-F/LED-36
MF-SPM-F/LED-42
MF-SPM-EB/DL-30
RGB EMBER BED/DOWNLIGHT LED STRIPMF-SPM-EB/DL-36
MF-SPM-EB/DL-42
MF-SPM-SR-30
SPINDLE ROD FOR FLAME AND EMBER BEDMF-SPM-SR-36
MF-SPM-SR-42
MF-SPM-GF-30
FRONT GLASSMF-SPM-GF-36
MF-SPM-GF-42
MF-SPM-PP-30
FLAME SCREENMF-SPM-PP-36
MF-SPM-PP-42

15
MAINTENANCE
TROUBLESHOOTING
Problem Possible Cause Corrective Action
Nothing comes on
(touch screen, etc.)
A. Breaker tripped or circuit has
no power
A. Reset breaker, test circuit for
power
B. Internal component is frozen
and needs to be reset
B. Turn power off at the main
breaker for 60 seconds. Turn
power back on.
C. Loose connection C. Look for loose connection
D. Defective component D. Replace motherboard or touch
control
Touch Screen Comes on
- then nothing
A. Not operating touch control
properly with nger
A. Press at part of nger rmly
on the touch screen and apply
moderate pressure
B. Loose connection on
motherboard
B. Check functions with remote
control. If functional, check
connections on motherboard
C. Motherboard is defective C. Replace Motherboard
Fireplace turns off and will not
turn back on
A. Fireplace has overheated and
safety disc has snapped or circuit
breaker has tripped
A. Turn the main breaker to the
“off” position for 60 seconds.
Next ip the breaker back into
the “on” position.
Can operate replace functions
with manual controls but not
remote control
A. Low Batteries A. Replace batteries in remote
control with - CR2025
B. Remote not paired properly
B. With the replace ON press
and hold the Power button for
about 3 seconds until you hear
the buzzer sound twice and the
power indicators begin to ash.
Within 5 seconds on the hand
held remote or wall touch
control press the Power button
repeatedly until the buzzer
sounds again and the indicators
ash acknowledging that it
has paired. You may also hear
another buzzer and the pair is
now completed.
C. Remote control defective C. Replace remote control
Heater does not provide heat
when on
A. Wiring is loose
A. Disconnect unit from power
source and inspect for loose
connections
B. Snap disc tripped B. Turn off for 5 minutes to reset
C. Heater core is defective C. Replace Heater Core

16
MAINTENANCE
FREQUENTLY ASKED QUESTIONS
Q. How do you change the optional Wall Touch Control to Fahrenheit/Celsius?
A. Long press on the up and down arrows on the re unit to toggle between Fahrenheit and Celsius.
Q. What distance can the remote be used from the replace?
A. Optimal distance for the remote control is within 6 meters.
Q. Can you turn on the replace via the manual control and off via the remote (or vise versa)?
A. Yes.
Q. Can the replace be installed outside?
A. No. Please review the entire safety chapter before installing this replace.
Q. Does the replace need to be on a dedicated 15 amp circuit?
A. It is recommended that the replace be on a dedicated 13 amp (EU) or 10 amp (AU/NZ) circuit.
Q. What thickness of sheetrock should be used for the recessed installation?
A. 12mm or 16mm, 10mm is also acceptable. Thin sheetrock is recommended for tile façade.
Q. How often do the batteries in the remote need to be replaced?
A. Annually, possibly more with heavy use.
Q. Is there a remote receiver in the replace that requires batteries?
A. No, only the actual remote requires batteries. The rest of the replace runs entirely off of the main power supply.
Q. How do I install the Optional Wall Control and Wi-Fi App?
A. Optional wall control & Wi-Fi app instructions available for download on Modern Flames’ website,
www.modernames.com
Problem Possible Cause Corrective Action
Flame is not visible when unit is
turned on
A. Wiring is loose
A. Disconnect unit from power
source and inspect for loose
connections
B. LEDs defective B. Replace LEDs
C. Motherboard is defective C. Replace motherboard
Fireplace lights up but there is
no ame image or ame image
frozen
A. Wiring for motor is loose
A. Disconnect unit from power
source and inspect for loose
connections from motor
B. Spindle rod came loose B. Reconnect spindle rod
C. Motor is defective C. Replace motor
Fireplace is squeaking when
ame image is on
A. Fireplace spindle/rod is
contacting to metal
A. Apply lithium grease or any
standard grease to contacts with
rod and metal
B. Motor is defective B. Replace motor

17
Downlight
Ember Bed light
Flame light
WIFI
Ember
Motor
Flame
Motor
KEY
K1 K2 K3
ON/OFF HEAT DIM
RESET
SDSY-BL-RGB-KEY-002
K4
MAINTENANCE
CLEANING AND MAINTENANCE INSTRUCTIONS
WIRING DIAGRAM
There is very little maintenance involved with your electric replace.
Please follow the few points below:
• On a semi-annual basis unplug the machine from it’s power source, wait for the heating element to cool and
dust the re unit with a dry cloth. Be careful not to brush any wires that may be exposed.
• To clean the glass face of the replace simply use your desired glass cleaner with paper towels.
• To clean the air inlets/outlets, wipe with a soft cloth or the nozzle of a vacuum cleaner.
• Dust can easily build up around the heater area inside the re unit, on the left and right sides.
Particular care to clean this area on a regular basis to prevent buildup.
• For long periods of inactivity, please unplug the replace and ensure the surrounding area remains dry.
Power Indicator Board
Thermostat
Manual Touch Control

18
MAINTENANCE
NOTES

19
MAINTENANCE
DO NOT RETURN TO STORE!
STOPSTOP
CALL US FIRST
For immediate help with installation, product information or
if your product arrives damaged, please call our toll free number at:
AUSTRALIA/NEW ZEALAND
07 5630 6837
(Monday - Friday, 9:00AM - 4:00PM, AEST)
Or email us at:
info@modernames.com
EUROPE
[phone]
(Monday - Friday, 9:00AM - 4:00PM, CEST)
Or email us at:
europe@modernames.com
NORTH AMERICA
1-877-246-9353
(Monday - Friday, 8:00AM - 5:00PM, AZ MST)
Or email us at:
customerservice@modernames.com
OUR STAFF IS READY TO PROVIDE ASSISTANCE

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www.modernames.com
Please dispose of properly.
20210127