Modern Flames OR26-TRAD-INT User manual

ORION TRADITIONAL BUILT-IN OR INSERT FIREPLACE
…. OR42-TRAD-INT …. OR54-TRAD-INT
INSTALLATION MANUAL
AC 220-240V 50Hz 2,000W (6,800BTU’s)
Read and understand this entire owner's manual, including all safety information,
before plugging in or using this product. Failure to do so could result in fire,
electric shock, or serious personal injury.
Keep this owner's manual for future reference. If you sell or give this product away,
make sure this manual accompanies this product.
Model #: …. OR26-TRAD-INT …. OR30-TRAD-INT … OR36-TRAD-INT

2
www.modernflames.com
•Read all instructions before installing or using this heater.
•Use a dedicated 13 Amp (EU) or 10 Amp (AU/NZ) (or higher) circuit breaker.
•This heater is hot when in use. To avoid burns, DO NOT let bare skin touch hot surfaces. If
provided, use handles when moving this heater. Keep combustible materials, such as furniture,
pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9m) from the front of the heater
and keep them away from the sides and rear.
•Extreme caution is necessary when any heater is used by or near children or invalids and
whenever the heater is left operating and unattended.
•Do not operate any heater if it malfunctions. Disconnect power at service panel and have the
heater inspected by a reputable electrician before reusing.
•To disconnect the heater, turn the controls to off, and turn off power to the heater circuit at the
main disconnect panel (or operate internal disconnect switch if provided).
•Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may
cause an electric shock, fire, or damage the heater.
•To prevent a possible fire, do not block air intakes or exhaust in any manner.
•A heater has hot arcing or sparking parts inside. Do not use in areas where gasoline, paint,
flammable vapors, or liquids are used or stored.
•Use this heater only as described in this manual. Any other use not recommended by the
manufacturer may cause fire, electric shock, or injury to persons.
•This heater may include an audible or visual alarm to warn that parts of the heater are getting
excessively hot. If the alarm sounds (or illuminates), immediately turn the heater off and
inspect for any objects on or adjacent to the heater that may have blocked the airflow or
otherwise caused high temperatures to have occurred. DO NOT OPERATE THE HEATER
WITH THE ALARM SOUNDING (OR ILLUMINATING).
•ALWAYS plug heaters directly into a wall outlet/receptacle. NEVER use with an extension cord
or relocatable power tap (outlet/power strip).
•NEVER use this heater in bathrooms, laundry rooms, or any other location where the heater
could fall into a bathtub, pool, become damp, or come in contact with water.
•AVOID FIRE! Regularly inspect all air vents to make sure they are free from dust, lint, or other
blockage. Unplug the unit and clean with a vacuum ONLY. DO NOT rinse or get wet.
•ALWAYS mount to wall bracket before use. DO NOT set on the floor, or other surface, to use.
•NEVER use a wall mount bracket from another manufacturer.
•This product is not intended to be a primary heat source. It is for supplemental heat only.
•INDOOR use only! NEVER use this heater outdoors! Doing so may result in electric shock!

3
www.modernflames.com
•ALWAYS disconnect this unit from the power supply before performing any assembly,
cleaning, or before relocating the electric fireplace.
•NEVER leave this heater unattended. ALWAYS unplug this heater when not in use.
•ALWAYS store this heater in a dry location. NEVER use the fireplace if it has become wet.
•NEVER plug this heater into an outlet that is old, cracked, or has loose wires or connections.
Plugging this heater into a faulty outlet could result in electric arcing within the outlet that could
cause the outlet to overheat or catch fire.
•ALWAYS check your heater cord and plug connections with each use.
i) MAKE SURE the plug fits tightly in the outlet. Faulty wall outlet connections or loose plugs
can cause the outlet to overheat.
ii) Heaters draw more current than small appliances. Overheating may occur even if it has not
occurred with the use of other appliances.
iii) During use, check frequently to see if the plug outlet or face plate is HOT.
iv) If the outlet or face plate is HOT, discontinue use immediately and have a qualified
electrician inspect and/or replace the faulty outlets.
FCC CAUTION
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
To maintain compliance with FCC’s RF exposure guidelines, this equipment should be installed and operated with
minimum distance between 20cm (8 inches) from the radiator and your body: Use only the supplied antenna.
SAVE THESE INSTRUCTIONS

4
www.modernflames.com
Table of Contents
PREPARATION ...................................................................................................................................................................................5
PARTS AND HARDWARE....................................................................................................................................................................5
DIMENSIONS AND SPECIFICATIONS...................................................................................................................................................6
INSTALLATION AND ASSEMBLY .........................................................................................................................................................6
GLASS REMOVAL/INSTALLATION.......................................................................................................................................................7
BUILT-IN INSTALLATION FRAMING.....................................................................................................................................................8
BUILT-IN INSTALLATION.....................................................................................................................................................................9
INSERT INSTALLATION .....................................................................................................................................................................10
HARDWIRING INSTALLATION ..........................................................................................................................................................11
DRIFTWOOD LOGS AND CRUSHED GLASS INSTALLATION ................................................................................................................12
OPERATION .....................................................................................................................................................................................13
OPERATION –TOUCH CONTROL PANEL...........................................................................................................................................15
OPERATION –REMOTE CONTROL....................................................................................................................................................16
DOWNLOAD SMART PHONE/TABLET APP........................................................................................................................................18
WI-FI –INITIAL LOG-IN .............................................................................................................................................................................19
WI-FI –PAIRING ......................................................................................................................................................................................20
Add Manually .................................................................................................................................................................................. 20
Auto Scan ........................................................................................................................................................................................23
OPERATION –SMART PHONE/TABLET APP......................................................................................................................................26
HOME SCREEN......................................................................................................................................................................................... 26
FLAME STYLE OPTIONS ..............................................................................................................................................................................27
FLAME STYLE ONE/TWO/THREE COLOR MENU.............................................................................................................................................. 28
CUSTOM MODE MENU .............................................................................................................................................................................29
DOWNLIGHT MENU ..................................................................................................................................................................................30
EMBER BED MENU ...................................................................................................................................................................................31
HEATER MENU ........................................................................................................................................................................................ 32
TIMER MENU ..........................................................................................................................................................................................33
WEEKLY PROGRAM SCHEDULE MENU .......................................................................................................................................................... 34
DAILY PROGRAM SCHEDULE MENU.............................................................................................................................................................. 35
OPERATION –IMPORTANT WARNINGS...........................................................................................................................................36
CARE –CLEANING............................................................................................................................................................................37
CARE –MAINTENANCE ....................................................................................................................................................................37
OPTIONAL, EXTRA-WIDE TRIM ........................................................................................................................................................38
REPLACEMENT PARTS LIST...............................................................................................................................................................39
TROUBLESHOOTING / FAQ ..............................................................................................................................................................40

5
www.modernflames.com
Preparation
Remove all parts and hardware from the carton and place them on a clean, soft, dry surface. Parts and
assembly steps are grouped for wall-hanging or recessing use. Check the parts list to make sure nothing
is missing. Dispose of packaging materials properly. Please recycle whenever possible.
You will need the following tools (not included): Phillips screwdriver, level, tape measure, electric drill.
Parts and Hardware
PART NO.
DESCRIPTION
PART NO.
DESCRIPTION
A
Power Cover
E
Remote
B
Installation Screws
F
Log Set
C
Screw Covers
G
Crushed Glass Media
D
Power Grommet
This product includes a GLASS panel. Always use extreme caution when handling
glass. Failure to do so could result in personal injury or property damage.

6
www.modernflames.com
Dimensions and Specifications
PRODUCT DIMENSIONS
Model
Number
A
B
C
D
E
F
G
H
OR26-TRAD
25"
(636mm)
19-5/8"
(500mm)
9-7/8"
(250mm)
22-3/4"
(578mm)
18-1/2"
(470mm)
9-3/8"
(238mm)
22-7/16"
(570mm)
17-1/16"
(433mm)
OR30-TRAD
30-1/2"
(776mm)
19-5/8"
(500mm)
9-7/8"
(250mm)
28"
(711mm)
18-1/2"
(470mm)
9-3/8"
(238mm)
27-5/8"
(702mm)
17-1/16"
(433mm)
OR36-TRAD
35"
(890mm)
24-13/16"
(630mm)
9-7/8"
(250mm)
32-3/8"
(823mm)
23-5/8"
(600mm)
9-3/8"
(238mm)
32-1/8"
(816mm)
22-3/16"
(563mm)
OR42-TRAD
41"
(1042mm)
27-13/16"
(706mm)
9-7/8"
(250mm)
38-3/8"
(975mm)
26-5/8"
(676mm)
9-3/8"
(238mm)
38-1/8"
(968mm)
25-3/16"
(640mm)
OR54-TRAD
53-3/8"
(1355mm)
33-13/16"
(858mm)
9-7/8"
(250mm)
50-11/16"
(1288mm)
32-5/8"
(829mm)
9-3/8"
(238mm)
50-3/8"
(1280mm)
31-3/16"
(792mm)
Installation and Assembly
Your appliance is an insert and/or built-in installed appliance. Select a suitable location that is not
susceptible to moisture and is away from drapes, furniture, and high traffic areas.
NOTE: Follow all National and local electrical codes.
MINIMUM CLEARANCE TO COMBUSTIBLES
Measurements are taken from the glass front.
Bottom……………………...0"
Sides………………………..0"
Back………………………...0"
Top (to mantel)………………………11.8" (300mm)
Top (to TV)…………………………...11.8" (300mm)
Top (to ceiling)……………………….11.8" (300mm)

7
www.modernflames.com
Glass Removal/Installation
Removing Front Glass
•With one hand on the front glass to prevent it from falling, remove the screws from the underside of
the viewing area of the fireplace (Fig. 1-1). Quantity of screws may change depending on fireplace
size. Set the screws aside.
•Carefully tilt the top edge of the glass away from the appliance (Fig. 1-2). Once the top edge of the
glass is free from the fireplace, lift up on the glass to fully remove it. Place the glass on a soft,
nonabrasive surface.
•Reverse these steps to reinstall the front glass.
Fig. 1-1
Fig. 1-2
This product includes a GLASS panel. Always use extreme caution when handling
glass. Failure to do so could result in personal injury or property damage.

8
www.modernflames.com
Built-In Installation Framing
•Select a location that is not prone to moisture and is located at least 36" (914mm) away from
combustible materials such as curtain drapes, furniture, bedding, paper, etc.
•Measure the appliance and create a rough-in frame with electrical (see “Rough Opening Framing
Dimensions”). Electrical to be at the top right of the rough-in framing.
•Remove the front glass (see “Glass Removal/Installation” section).
•Hold the appliance up to ensure it will fit into the framing.
ROUGH OPENING FRAMING DIMENSIONS
Model Number
A
B
C
OR26-TRAD-INT
23"
(584mm)
18-3/4"
(477mm)
10" min.
(254mm min.)
OR30-TRAD-INT
28-1/4"
(718mm)
18-3/4"
(477mm)
10" min.
(254mm min.)
OR36-TRAD-INT
32-5/8"
(829mm)
23-7/8"
(607mm)
10" min.
(254mm min.)
OR42-TRAD-INT
38-3/4"
(985mm)
26-3/4"
(680mm)
10" min.
(254mm min.)
OR54-TRAD-INT
50-15/16"
(1294mm)
32-3/4"
(832mm)
10" min.
(254mm min.)
Due to different materials used on different walls, it is highly recommended for
you to consult with your local builder before you install this electric fireplace.

9
www.modernflames.com
Built-In Installation
•Plug the fireplace into the dedicated circuit. If hardwiring the fireplace, see “Hardwiring Installation”.
•Install the fireplace in the framed opening (Fig. 2-1). Adjust the adjustable feet as needed to ensure
the fireplace is level.
•Fasten the fireplace to the framing using the supplied screws (B) through the side holes (Fig. 2-2).
Cover the screw holes with the Screw Covers (C).
•Decorate according to media installation guide.
•Install the front glass. See “Glass Removal/Installation.”
Fig. 2-1
Fig. 2-2

10
www.modernflames.com
Insert Installation
EXISTING FIREPLACE MIN. DIMENSIONS
Model Number
A
B
C
OR26-TRAD-INT
23"
(584mm)
18-3/4"
(477mm)
10" min.
(254mm min.)
OR30-TRAD-INT
28-1/4"
(718mm)
18-3/4"
(477mm)
10" min.
(254mm min.)
OR36-TRAD-INT
32-5/8"
(829mm)
23-7/8"
(607mm)
10" min.
(254mm min.)
OR42-TRAD-INT
38-3/4"
(985mm)
26-3/4"
(680mm)
10" min.
(254mm min.)
OR54-TRAD-INT
50-15/16"
(1294mm)
32-3/4"
(832mm)
10" min.
(254mm min.)
•Clear the existing fireplace of all debris.
•Ensure that an appropriate electrical outlet is installed in the back or side of the existing fireplace.
•Remove the front glass. See “Glass Removal/Installation”.
•Slide the fireplace into the existing fireplace. Adjust the adjustable feet as needed.
•Decorate according to media installation guide.
•Re-install the front glass. See “Glass Removal/Installation”.

11
www.modernflames.com
Hardwiring Installation
If it is necessary to hardwire this appliance, a qualified electrician must remove the cord connection and
wire the appliance directly to the household wiring.
NOTE: A dedicated 13 Amp (EU) or 10 Amp (AU/NZ) breaker is required.
Note:
There are 3 wires from the appliance junction box: white (neutral), black (power L1), and green (ground) that
are connected to 220-240V power source (circuit breaker panel).
•Ensure that power from the circuit breaker is off.
•Remove the 2 securing screws from the junction box cover plate, located on the middle, left-hand,
back-side of the appliance (Fig. 3-1).
•Remove the two screws from the power-in receiver.
•Gently pull the power-in receiver until the wire nuts on the wires are exposed (Fig 3-2).
•If the strain relief is not already installed, install it into the junction box cover plate (Fig. 3-3). Slide the
power supply wire through the strain relief.
•Separate the black, white, and green wires that have the wire nuts on them. Remove all the wire nuts
and store the power receiver in a safe place.
•Using the existing wire nuts, connect the green wire (G) to the supply ground wire, the white wire (N)
to the supply Neutral wire, and the black wire (L) to the supply L1 wire. (Fig. 3-4).
•Resecure the junction box cover plate using the 2 screws previously removed.
Fig. 3-1
Fig. 3-2
Fig. 3-3
Fig. 3-4

12
www.modernflames.com
Driftwood Logs and Crushed Glass Installation
•Front glass must be removed and the appliance must be mounted in its final location before the
driftwood logs and crushed glass is installed.
•Install driftwood logs first by plugging the connector into the socket as shown below and placing it
in the ember bed.
•Add the crushed glass around logs.

13
www.modernflames.com
Operation
Power
Plug the power cord into a dedicated 240 Volt 13 Amp (EU) or 10 Amp (AU/NZ) grounded outlet (see
IMPORTANT SAFETY INFORMATION). A dedicated circuit is preferred but not essential in all cases. A
dedicated circuit will be required if after installation, the circuit breaker trips on a regular basis when
heater is operating. Make sure the outlet is in good condition and the plug is not loose. NEVER exceed
the maximum amperage for the circuit.
Master Power Switch
Located above the Touch Control Panel is the Master Power Switch. Ensure the rocker switch is pressed
in the “On” position prior to operating the fireplace.
Note: After resetting the Master Power Switch or from a loss of power, the fireplace takes 20-30
seconds before the fireplace is fully booted and operational.
•With the fireplace ON, press and hold the Power button on the fireplace for 5 seconds until you
hear a beep from the fireplace. “P1” will be shown on the display.
•Within 5 seconds of the fireplace beeping, repeatedly press the power button on the remote until
the fireplace beeps again.
•Pairing must be completed within 5 seconds or the fireplace pairing will time out of pairing mode.
Read and understand this entire owner’s manual, including all safety
information, before plugging in or using this product. Failure to do so
could result in electric shock, fire, serious injury, or death.
Pairing the Remote

14
www.modernflames.com
Operation - (Continued)
Methods of Operation
This electric fireplace can be operated by the Touch Control Panel located on the upper right corner of
the fireplace, by the battery-powered Remote Control, or by the Modern Flames APP using a smart
phone or tablet.
Remote Control Modern Flames App
Touch Control Panel

15
www.modernflames.com
Operation – Touch Control Panel
Touch Panel Operation
Button
Function
Action
ON: Enables control panel functions. Turns
on flame.
OFF: Disables control panel functions.
Turns off flame.
1. Press once: Indicator light turns on. Power turns
on. All functions enabled.
2. Press again: Flame turns off. Unit goes to standby.
All functions turn off.
3. NOTE: Press and Hold for 5 seconds: Places
fireplace in remote paring mode. Displays P1 during
pairing.
FLAME BUTTON: Changes between
flame presets.
NOTE: Color effect stays on until power
button is turned off.
This fireplace has memory function for
flame presets.
1. Press once: Flame color illuminates.
2. Press again until preset color is reached. In total,
three styles of flame with six colors for each flame.
NOTE: Press and hold for 5 seconds to start
connecting with App.
DOWNLIGHT BUTTON: Cycles down light
colors.
NOTE: Downlight color effect stays on until
power button is turned off.
This fireplace has memory function for
down light settings.
1. Press once: Cycle Down light.
2. Press again until desired color is reached. In total
ten colors and one fade
mode.01-02-03-04-05-06-07-08-09-10-11
NOTE: Press and hold for 5 seconds to turn on/off
night light mode.
MEDIA BED BUTTON: Cycles media bed
colors.
NOTE: Media bed color effect stays on
until power button is turned off.
This fireplace has memory function for
media bed settings.
1. Press once: Turns on ember bed.
2. Press again until desired color is reached. In total
ten colors and one fade
mode.01-02-03-04-05-06-07-08-09-10-11
HEATER BUTTON: Turns heater on and
off.
NOTE: The heater only works when the
flame is on. If the flame is off, the heater
will not turn on.
NOTE: To prevent overheating, the heater
fan will blow cool air for 8-10 seconds after
the heater turns off.
1. Press once: Turns the heater and blower on.
2. Press again until it cycles thru the heater settings.
Settings:
H0 - Heater and blower off
F – Fan only
H1 - Low Heater
H2 - High Heater
NOTE: Press and hold the heater button for 5
seconds to lock/unlock the heater and thermostat.
H0 will be displayed when locked.
THERMOSTAT BUTTON: Turns heater on
/ off to maintain room at selected
temperature.
NOTE: Press the button for 5 seconds to
switch between °C and °F.
1. Press once: Touch-on control panel indicator
becomes active.
2. Press again until desired temperature is reached.
Digital display shows settings 0-10. Table shows
corresponding temperatures.
NO
0
1
2
3
4
5
6
7
8
9
10
NO
°C
20
21
22
23
24
25
26
27
28
29
30
°C
°F
68
70
72
74
76
78
80
82
84
86
88
°F
NOTE: Press and hold for 5 seconds to turn the
logs/auxiliary on and off.

16
www.modernflames.com
Operation – Remote Control
Remote Control Operation
Button
Function
Action
ON: Enables control panel functions.
Turns on flame.
OFF: Disables control panel functions.
Turns off flame.
1. Press once: Indicator light turns on. Power turns on. All
functions enabled.
2. Press again: Flame turns off. Unit goes to standby. All
functions turn off.
HOME BUTTON: Returns the fireplace
to the default color settings.
1. Press once: Flame video changes to flame style 1, color
yellow. Ember bed and down light changes to orange.
Flame speed changes to default and sound level changes
to low.
FLAME BUTTON: Cycles between
flame styles and colors.
ʌ: Cycles up between presets of
current flame styles.
v: Cycles down between presets of
current flame styles.
+: Increases flame speed of current
flame style and color.
--: Decrease flame speed of current
flame style and color.
NOTE: This fireplace has memory
function for flame.
1. Press flame button once: Flame switches to next flame
style in the sequence
2. Press flame button again until desired style is reached.
In total, three flame styles.
Note: Press and hold for 5 seconds enables Wi-Fi pairing
mode
3. Press ʌ once: Changes up to the next preset of current
flame style.
4. Press ʌ again until desired preset is selected from
1C-2C-3C-4C-5C-6C.
5. Press v once: Changes down to the next preset of
current flame style.
6. Press v again until desired preset is selected from
6C-5C-4C-3C-2C-1C.
7. Press + button to increase the flame speed.
Displayed: 01-02-03.
8. Press button to decrease the flame speed.
Displayed: 03-02-01.
AUDIO BUTTON: Raises and lowers
the audio from the fireplace.
1. Press once: Changes the volume level.
2. Press again cycles between volume settings.
Volume settings:
S0 - Off
S1 - Low
S2 - Medium
S3 - High
DOWNLIGHT BUTTON: Cycles down
light colors.
NOTE: Downlight color effect stays on
until power button is turned off.
This fireplace has memory function for
down light settings.
1. Press once: Cycle downlight.
2. Press again until desired color is reached. In total ten
colors and one fade
mode.01-02-03-04-05-06-07-08-09-10-11
NOTE: Press and hold for 5 seconds to turn on night light
mode.
DOWNLIGHT BRIGHTNESS BUTTON:
Makes downlight dimmer and brighter.
NOTE: LED down light brightness stays
on until power button is turned off.
1. Press once: Brightness becomes active.
2. Press again until desired setting is reached. In total 5
levels.
From L4 - L3 - L2 - L1 - L0 (off)

17
www.modernflames.com
Operation – Remote Control (Continued)
Button
Function
Action
MEDIA BED BUTTON: Cycles media bed
colors.
NOTE: Media bed color effect stays on
until power button is turned off.
This fireplace has memory function for
media bed settings.
1. Press once: Turns on ember bed.
2. Press again until desired color is reached. In total
ten colors and one fade.
mode.01-02-03-04-05-06-07-08-09-10-11
MEDIA BRIGHTNESS BUTTON: Makes
media bed dimmer and brighter.
NOTE: LED media light brightness stays
on until power button is turned off.
1. Press once: Brightness becomes active.
2. Press again until desired setting is reached.
In total 5 levels.
From E4 - E3 - E2 - E1 - E0 (off)
TIMER BUTTON: Controls timer settings
to turn off fireplace at selected time.
Settings range from 30 min to 8 hours.
1. Press once: Indicator light turns on. Timer defaults
to 0.5 hours.
2. Press again until desired setting is reached.
00 (off)-30-1H-2H-3H-4H-5H-6H-7H-8H
HEATER BUTTON: Turns heater on and
off.
NOTE: The heater only works when the
flame is on. If the flame is off, the heater
will not turn on.
NOTE: To prevent overheating, the heater
fan will blow cool air for 8-10 seconds after
the heater turns off.
1. Press once: Turns the heater and blower on.
2. Pressing Additionally: Cycles thru heater settings.
Settings:
H0 - Heater and blower off
F – Fan Only
H1 - Low Heater
H2 - High Heater
NOTE: Press and hold the heater button for 5 seconds
to lock/unlock the heater and thermostat.
H0 will be displayed when locked.
NOTE: Press and hold for 5 seconds to turn the
logs/auxiliary on and off.

18
www.modernflames.com
Download Smart Phone/Tablet App
Smart Phone/Tablet App Connection
Note: Download the Modern Flames App from your App store before connecting

19
www.modernflames.com
Wi-Fi – Initial Log-in
•Search for and install the “Modern Flames” app from the Google Play or Apple App store or scan the
QR code on the previous page.
•After the App is installed, log in to the Modern Flames App. Must have Wi-Fi and Bluetooth enabled
on your smart phone.
•Once opened from the home page, select the add “+” symbol.

20
www.modernflames.com
Wi-Fi – Pairing
Add Manually
•Select the series of fireplace that will be paired with and follow the instructions.
•When pairing via Wi-Fi, the 2.4 GHz Wi-Fi signal must be used. Ensure the appropriate login
information is entered before continuing to the next step.