Modern Flames Sunset Charred Oak Operating instructions

Sunset Charred Oak
SCO-26EL
INSTALLATION/OWNERS MANUAL
FOR USE IN UNITED STATES AND CANADA

2
POWER DATA
BOX CONTENTS
SCO-26EL
Transformer AC 120V/60Hz input
12V DC output
Lamps LED 12V
Rotor Motor 12V 15 r/min
Shipping Size 30” x 16.5” x 15”
Shipping Weight 32lbs
USER INSTRUCTIONS
Log Set with
Base
PRODUCT DIMENSIONS
SCO-26EL
25 1/2” W x 12 1/4” H x 13 1/2” D
Power Supply
Glass Media
Ember Bed
Light Strip
and L metal
bracket
Remote

3
INSTALLATION
This log set is designed to fit into existing fireplaces as an insert to replace a wood or gas burning
fire. This log set can also be used in cabinets or recessed wall openings.
1. Make sure the fireplace is clean and
free of debris.
2. Simply place the log set in to your
existing fireplace.
3. Optionally, place the Ember Bed Light
Strip below the log set with the LEDs
facing out. Plug in the Ember Bed
Light Strip into the connector on the
bottom right side of the log set.
INSTALLATION
4. Use the glass media to cover the
Ember Bed Light Strip and plug in the
logset.

4
OPERATION
OPERATION
On the front face of the log set, near the bottom right side is
the main power button. Push this button to begin using the
fireplace. On the bottom of the log set are two push buttons
that control the flame pattern and the brightness of the log set.
Touch Controls
To begin operation press the Power button. The log set
will light up with the last settings used.
Pressing the Dimmer button will cycle the brightness of
the log set and ember bed. There are 3 levels of bright-
ness to choose from.
Pressing the Flame button will cycle the flame pattern of
the log set. There are 5 different flame patterns to
choose from.
Remote Controls
All buttons on the remote function in the same manner as the buttons on
the log set.
To begin operation press the Power button. The log set will light up with
the last settings used.
Pressing the Dimmer button will cycle the brightness of the log set and
ember bed. There are 3 levels of brightness to choose from.
Pressing the Flame button will cycle the flame pattern of the log set.
There are 5 different flame patterns to choose from.
Power button
Dimmer Flame

5
OPERATION
WIFI SETUP
1. Get started by
downloading the
Modern Flames app
from the Apple App
Store or the Google
Play Store. New users
will need to register.
Existing users can log
in.
2. Enter your login
information and click
Log in.
3. Upon your first log in
you will need to add
your home.
4. Add a name for the
home and the room
which the fireplace is
located. Click done.
5. Once your home is
added, click add
device
6. On the fireplace, hold
the power button until
the logset blinks
rapidly (about 5
seconds). Note: In
some instances the
fireplace is rapidly
flashing as soon as
plugged in.

6
OPERATION
7. Enter your wi-fi
password and click
confirm.
8. The app will connect
the fireplace to your wi
-fi network.
9. Once the device is
added, click done.
10.The fireplace will be
added to your home.
Click on the logset to
enter the command
menu.
11.From this screen you
can control your
logset.

7
MAINTENANCE
FREQUENTLY ASKED QUESTIONS
Q. How do you program the remote control?
A. The remote comes pre-programmed. No programming is necessary.
Q. What distance can the remote be used from the log set?
A. Optimal distance for the remote control is within 15 feet.
Q. Can you turn on the log set via the control buttons and off via the remote (or vise versa)?
A. Yes.
Q. How often do the batteries in the remote need to be replaced?
A. Annually, possibly more with heavy use.
Q. Is there a remote receiver in the log set that requires batteries?
A. No, only the actual remote requires batteries. The rest of the log set runs entirely off of the main
power supply.
Q. Fireplace flashes when I turn off the power.
A. When synced with wi-fi this will stop. If not using wi-fi, follow the steps above to disconnect the wi
-fi board.
CLEANING AND MAINTENANCE INSTRUCTIONS
There is very little maintenance involved with your electric fireplace. Please follow the few points be-
low:
• On a semi-annual basis unplug the log set from it’s power source and dust with a dry cloth. Be
careful not to brush any wires that may be exposed as you do this.
If you are not going to be using wi-fi, it is recommended to
disconnect the wi-fi board. Please follow the steps below.
1. Turn logset off and disconnect from power.
2. Turn logset around.
3. Locate wi-fi board on left side of the rear of the insert.
4. Disconnect the wiring harness from the wi-fi board (shown
in red)
5. Wi-fi is now disconnected.

8
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Can operate log set
functions with mechanical
controls but not remote
control
A. Low Batteries A. Replace batteries in remote
control with - 2 AA batteries
B. Not aiming control correctly
B. Aim remote control to the center
of the log set where the sensor is
located
C. Remote control defective C. Replace remote control
D. Remote Sensor is defective D. Replace remote sensor inside log
set
Nothing comes on
A. Log set is not plugged in to an
electrical outlet A. Check plug
B. Breaker tripped or outlet has no
power
B. Reset breaker, test outlet for
power
E. Defective component E. Replace motherboard or
transformer
Log set lights up but
there is no flame image
A. Wiring for motor is loose
A. Disconnect unit from power
source and inspect for loose
connections from motor
B. Motor is defective B. Replace motor
C. Spindle rod is loose or
disconnected
C. Check connection between
spindle motor and spindle rod
Log set is squeaking
when flame image is on
A. Log set spindle/rod is contacting
to metal
A. Apply lithium grease or any
standard grease to contacts with rod
and metal
B. Motor is defective B. Replace motor
MAINTENANCE

9
MAINTENANCE
NOTES

10
MAINTENANCE
NOTES

11
NOTES
MAINTENANCE

12
© 2018
www.modernflames.com
Please dispose of properly.