Motorola solutions Avigilon 8.0C-H5A-FE-DO1 User manual

Installation Guide
Avigilon™ H5A Fisheye Camera Models:
8.0C-H5A-FE-DO1 12.0W-H5A-FE-DO1
8.0C-H5A-FE-DO1-IR 12.0W-H5A-FE-DO1-IR
8.0C-H5A-FE-DC1 12.0W-H5A-FE-DC1

Important Safety Information
This manual provides installation and operation information and precautions for the use of this device.
Incorrect installation could cause an unexpected fault. Before installing this equipment read this manual
carefully. Please provide this manual to the owner of the equipment for future reference.
This Warning symbol indicates the presence of dangerous voltage within and outside the product
enclosure that may result in a risk of electric shock, serious injury or death to persons if proper
precautions are not followed.
This Caution symbol alerts the user to the presence of hazards that may cause minor or moderate
injury to persons, damage to property or damage to the product itself if proper precautions are not
followed.
WARNING — Failure to observe the following instructions may result in severe injury or death.
lInstallation must be performed by qualified personnel only, and must conform to all local codes.
lThis product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or “LPS” or
“Limited Power Source” with output rated 12 VDC, 11 W min. (26 W min. with -IR model) or PoE, 11 W
min. (26 W min. with -IR model).
lDo not connect directly to mains power for any reason.
CAUTION — Failure to observe the following instructions may result in injury to persons or damage
to the device.
lDo not expose the camera directly to high levels of x-ray, laser, or UV radiation. Direct exposure may
cause permanent damage to the image sensor.
lDo not install near any heat sources such as radiators, heat registers, stoves, or other sources of heat.
lDo not subject the device cables to excessive stress, heavy loads or pinching.
lDo not open or disassemble the device. There are no user serviceable parts.
lRefer all device servicing to qualified personnel. Servicing may be required when the device has
been damaged (such as from a liquid spill or fallen objects), has been exposed to rain or moisture,
does not operate normally, or has been dropped.
lDo not use strong or abrasive detergents when cleaning the device body.
lUse only accessories recommended by Avigilon.
lThis product should be installed in restricted access locations.
Regulatory Notices
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1)this device may not cause harmful interference, and (2) this device must accept any interference
ii

received, including interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
lReorient or relocate the receiving antenna.
lIncrease the separation between the equipment and the receiver.
lConnect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
lConsult the dealer or an experienced radio/TV technician for help.
Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or
parties authorized by Avigilon Corporation could void the user’s authority to operate this equipment.
Disposal and Recycling Information
When this product has reached the end of its useful life, please dispose of it according to your local
environmental laws and guidelines.
Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.
European Union:
This symbol means that according to local laws and regulations your product should be disposed of
separately from household waste. When this product reaches its end of life, take it to a collection point
designated by local authorities. Some collection points accept products for free. The separate collection
and recycling of your product at the time of disposal will help conserve natural resources and ensure that it
is recycled in a manner that protects human health and the environment.
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Legal Notices
©2021,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILONCONTROL
CENTER, and ACC are trademarks of Avigilon Corporation. ONVIFis a trademark of Onvif, Inc. Other names
or logos mentioned herein may be the trademarks of their respective owners. The absence of the symbols ™
and ® in proximity to each trademark in this document or at all is not a disclaimer of ownership of the related
trademark. Avigilon Corporation protects its innovations with patents issued in the United States of America
and other jurisdictions worldwide (see avigilon.com/patents). Unless stated explicitly and in writing, no
license is granted with respect to any copyright, industrial design, trademark, patent or other intellectual
property rights of Avigilon Corporation or its licensors.
Disclaimer
This document has been compiled and published using product descriptions and specifications available at
the time of publication. The contents of this document and the specifications of the products discussed
herein are subject to change without notice. Avigilon Corporation reserves the right to make any such
changes without notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the
completeness or accuracy of the information contained in this document; or (2) is responsible for your use
of, or reliance on, the information. Avigilon Corporation shall not be responsible for any losses or damages
(including consequential damages) caused by reliance on the information presented herein.
Avigilon Corporation
avigilon.com
PDF-H5AFE-A
Revision: 1 - EN
20210319
iv

Table of Contents
Overview 1
H5A-FE-DO — Surface Mount 1
Cover View 1
Internal View 2
Bottom View 3
Wall Plate Adapter View 4
H5A-FE-DC — In-Ceiling Mount 5
Cover View 5
Internal View 6
In-Ceiling Mount View 7
H5A-FE-MT-NPTA — Pendant Mount 8
NPT Adapter View 8
Pendant Wall Mount Bracket View 9
Pendant Wall Mount View 10
Preparing the Installation 11
Pre-Deployment In-Box Configuration 11
Removing the Fisheye Cover 12
Mounting and Aiming Video Analytics Cameras 13
Preparing the Cables 13
Inserting an Ethernet Cable through the Single-Hole Grommet 14
Inserting Cables through the 3-Hole Grommet 15
Surface Mount Installation 17
Required Tools and Materials 17
Camera Package Contents 17
Installation Steps 17
Mounting in the Correct Orientation 17
Mounting the Camera to a Ceiling or Wall 19
Mounting the Camera Using the Side Conduit Entry Hole 21
Mounting the Camera to an Electrical Box 25
Connecting Cables 29
Installing the Fisheye Cover 30
In-Ceiling Mount Installation 32
Required Tools and Materials 32
Camera Package Contents 32
v

Installation Steps 32
Mounting in the Correct Orientation 32
Using the In-Ceiling Mounting Adapter 34
Installing the Camera Base into the Mounting Adapter 37
Connecting Cables 40
Installing the In-Ceiling Cover 41
Pendant Mount Installation 43
Required Tools and Materials 43
Camera Package Contents 43
Installation Steps 43
Mounting the Camera to a Pipe 43
Mounting the Camera to the Pendant Wall Mount 45
Installing the Camera into the NPT Adapter 48
Connecting Cables 51
Installing the Fisheye Cover 52
Connecting to the Camera 54
Initializing a Camera Username and Password 54
Assigning an IP Address 54
Accessing the Live VideoStream 55
(Optional) Configuring Onboard Storage 55
(Optional) Enabling the Microphone 55
Configuring the Microphone 56
Configuring the Camera 57
For More Information 57
Cable Connections 58
Connecting External Power 58
Connecting to External Audio and I/O Devices 58
Connection Status LED Indicator 60
Troubleshooting Network Connections and LED Behavior 60
Resetting to Factory Default Settings 62
Setting the IP Address Using the ARP/Ping Method 63
Cleaning 64
Dome Bubble 64
Body 64
vi

Limited Warranty and Technical Support 65
vii

Overview
H5A-FE-DO — Surface Mount
Cover View
1. Dome cover
Vandal resistant dome cover.
2. Tamper resistant screws
Star-shaped captive screws to fix the dome cover to the base.
3. IR illuminator
Provides scene illumination in the IR spectrum for supported camera models.
4. Microphone
Built-in audio receiver.
5. Conduit shroud
Optional shroud for connecting a side-entry 1/2" (18 mm) EMT conduit for cabling.
Overview 1

Internal View
1. Ethernet port
Accepts an Ethernet connection to a network. Server communication and image data transmission
occurs over this connection. Also receives power when it is connected to a network that provides
Power over Ethernet.
2. Lanyard
Anchors the cover to the camera base.
3. Microphone switch
Switch to enable or disable the built-in microphone. For more information, see (Optional) Enabling the
Microphone on page55.
4. Power connector block
Accepts an external DC power connection when Power over Ethernet is not available.
5. microSD card slots (x2)
Accepts up to two microSD cards for onboard storage. Install microSD cards so the metal contacts
are facing upward. For more information, see (Optional) Configuring Onboard Storage on page55.
6. Connection status LED indicator
Green LED provides information about device operation. For more information, see Connection
Status LED Indicator on page60.
7. Link LED indicator
Amber LED indicates if there is an active connection in the Ethernet port.
Internal View 2

8. Firmware revert button
Resets the camera to its factory default settings.
9. Cable entry hole
An entry hole for the cables required for camera operation.
10. I/O connector block
Provides connections to external input/output and audio devices.
11. Serial number tag
Device information, product serial number and part number label.
Bottom View
1. Mounting slots
The mounting points for the camera.
If using the optional electrical box wall plate adapter or NPT adapter, align the mounting posts with
the mounting slots.
If mounting directly to a wall or ceiling, insert the mountings screws through the slots to fix the camera
to the mounting surface.
2. Lanyard anchor
The safety lanyard attaches to the anchor to prevent the camera from falling during installation.
3. Serial number tag
Bottom View 3

Device information, product serial number and part number label.
4. Side conduit tab
For installations that require cabling through a side conduit, this tab should be removed and replaced
by the conduit shroud.
5. Cable entry hole
An entry hole for the cables required for camera operation.
Wall Plate Adapter View
1. Cable entry holes
Entry holes for the cables required for camera operation.
2. Camera mounting posts
Align the mounting posts on the wall plate adapter to the mounting slots on the camera base.
3. Mounting holes
Holes for mounting the wall plate to the following:
lUK standard single gang box
lOctagon gang box
Wall Plate Adapter View 4

l4" gang box
lMounting surface
lUS standard single gang box
4. Orientation post
Orientation post that fits properly into the cable entry hole area of the camera base. Post will prevent
installation in the incorrect orientation.
H5A-FE-DC — In-Ceiling Mount
Cover View
1. In-ceiling cover
Discreet cover, which can be painted to blend into the mounting surface.
2. Cover lock
Locking point for securing the cover to the in-ceiling mount.
3. Mount lock
Locking point that the cover clicks into to secure the cover in place.
4. Microphone
Built-in audio receiver.
5. Camera lens
Fisheye camera lens.
H5A-FE-DC — In-Ceiling Mount 5

Internal View
1. Ethernet port
Accepts an Ethernet connection to a network. Server communication and image data transmission
occurs over this connection. Also receives power when it is connected to a network that provides
Power over Ethernet.
2. Lanyard
Anchors the cover to the camera base.
3. Microphone switch
Switch to enable or disable the built-in microphone. For more information, see (Optional) Enabling the
Microphone on page55.
4. Power connector block
Accepts an external DC power connection when Power over Ethernet is not available.
5. microSD card slots (x2)
Accepts up to two microSD cards for onboard storage. Install microSD cards so the metal contacts
are facing upward. For more information, see (Optional) Configuring Onboard Storage on page55.
6. Ethernet cable clip
Clip to secure the Ethernet cable out of the way of other camera components.
7. Connection status LED indicator
Green LED provides information about device operation. For more information, see Connection
Internal View 6

Status LED Indicator on page60.
8. Link LED indicator
Amber LED indicates if there is an active connection in the Ethernet port.
9. Firmware revert button
Resets the camera to its factory default settings.
10. Cable entry hole
An entry hole for the cables required for camera operation.
11. I/O connector block
Provides connections to external input/output and audio devices.
12. Serial number tag
Device information, product serial number and part number label.
In-Ceiling Mount View
1. In-ceiling mount adapter
Used to mount the camera to a ceiling.
2. Clamps
Manually adjustable clamps for securing the camera to the ceiling.
In-Ceiling Mount View 7

3. Camera mounting posts
Align the mounting posts on the in-ceiling adapter to the mounting slots on the camera base.
4. Orientation post
Orientation post that fits properly into the cable entry hole area of the camera base. Post will prevent
installation in the incorrect orientation.
H5A-FE-MT-NPTA — Pendant Mount
NPT Adapter View
Note: The NPT pipe and NPT-female to NPT-female adapter are not supplied by Avigilon and
should be sourced separately. However, if you are using the NPT adapter (H5A-FE-MT-NPTA1), the
lock nut is included.
1. Pendant NPT adapter
Camera pendant mount adapter for NPT pipes and wall arm installations.
2. NPT pipe
NPT pipe used for a pendant mount with the NPT adapter.
3. 1-1/2” NPT-female to NPT-female adapter
H5A-FE-MT-NPTA — Pendant Mount 8

An adapter for attaching the pendant NPT mount to an NPT pipe or wall arm.
4. Lock nut
Lock nut for securing the pendant NPT mount to an NPT pipe or wall arm.
5. 1-1/2” NPT thread mount
Standard female 1-1/2” NPT thread mount for mounting the camera to an NPT pipe or wall arm.
6. Lanyard
Connects to the lanyard anchor on the camera base.
7. Orientation post
Orientation post that fits properly into the cable entry hole area of the camera base. Post will prevent
installation in the incorrect orientation.
8. Camera mounting posts
Align the mounting posts on the pendant NPT adapter to the mounting slots on the camera base.
Pendant Wall Mount Bracket View
1. Bracket mounting holes
Points for mounting the pendant wall mount bracket to a mounting surface.
2. Mounting tabs
Tabs for placing the pendant wall mount onto the bracket.
3. Mounting points
Points for securing the pendant wall mount to the mounting bracket.
Pendant Wall Mount Bracket View 9

Pendant Wall Mount View
1. 1-1/2” NPS thread mount
Female NPS thread mount for pendant camera installations.
2. Pendant wall mount screws
Screws for securing the pendant wall mount to the mounting bracket.
3. NPT pipe entry hole
A 3/4” NPT threaded hole for NPT pipe conduits.
Pendant Wall Mount View 10

Preparing the Installation
Pre-Deployment In-Box Configuration
The camera comes equipped with an RJ45 configuration cable pre-installed for users that want to configure
camera settings before installing the camera. The RJ45 connector on the configuration cable is accessible
through the small flap on the side of the camera box for easy configuration before unpacking the camera.
Note: We recommend that you do not exceed 3 hours of leaving your camera connected during in-
box configuration with ambient temperatures between 20 °C – 25 °C (68 °F – 77 °F).
1. Locate and open the flap on the side of the camera packaging.
2. Connect a network cable to the RJ45 plug on the configuration cable. The network cable must
provide PoE. IEEE 802.3af Class 3, to power the camera during configuration.
3. Connect to the camera using an ACC Client, the Camera Configuration Tool, or the camera's web
browser interface to configure the camera's settings. For more information about connecting to the
camera, see Assigning an IP Address on page54, and Accessing the Live VideoStream on page55.
4. Once you have finished making configuration changes, unplug the network cable.
CAUTION — Be careful when handling the camera after configuring it inside the packaging. The
camera may be hot when handling it or removing from the packaging immediately after in-box
configuration.
Preparing the Installation 11

Removing the Fisheye Cover
1. Remove the cover by loosening the screws that fix the cover to the base. Use the provided star-
shaped screwdriver to loosen the screws.
Note: Be careful not to scratch or touch the dome bubble. The resulting marks or fingerprints
may affect the overall image quality. Keep the protective covers on the outside of the dome
bubble until the installation is complete.
Removing the Fisheye Cover 12

2. Lift the cover off the camera base and set it aside.
3. Unplug and remove the RJ45 in-box configuration cable that comes pre-installed on the camera.
Mounting and Aiming Video Analytics Cameras
When installing an Avigilon H5A Fisheye video analytics camera, follow the listed mounting and aiming
recommendations to maximize the camera's analytics capabilities:
lThe camera should be mounted on a ceiling and look down on the scene.
Important: Video analytics are not currently supported when the H5A Fisheye camera is
mounted on a wall and looking horizontally at the scene.
lWe recommend installing the camera above 2.74 m (9 feet).
lThe camera should be installed parallel to the floor.
lThe camera should be mounted to a stable surface to minimize the physical movement of the
camera after installation.
For more details, see Designing a Site for Video Analytics. The document is available on the Avigilon
website.
Preparing the Cables
Before you connect the cables to the camera, you must prepare the cables for installation.
Mounting and Aiming Video Analytics Cameras 13