Motorola solutions DTR600 User manual

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PROFESSIONAL DIGITAL TWO-WAY RADIO
MN004869A01-AC
DTR600/DTR700
LIMITED KEYPAD PORTABLE RADIO
USER GUIDE
March 2020
© 2020 Motorola Solutions, Inc. All rights reserved.
*MN004869A01*

Contents
Product Safety and RF Exposure Compliance...............6
Acoustic Safety....................................................6
Introduction.....................................................................7
Package Contents............................................... 7
Notice to Users (FCC and Industry Canada)..................8
Batteries, Chargers, and Audio Accessories Safety
Information..................................................................... 9
Operational Safety Guidelines.............................9
Chapter 1: Radio Overview.......................................... 11
Radio Parts........................................................11
Radio Specifications.......................................... 12
Status Indicators................................................13
Icons....................................................... 13
Battery Specification..........................................15
Battery Specifications............................. 15
Battery Recycling and Disposal.............. 16
Installing the Li-Ion Battery..................... 16
Removing the Li-Ion Battery................... 18
Attaching the Holster.............................. 20
Power Supplyand Drop-In Tray Single
Unit Charger........................................... 20
Battery Life..............................................21
Battery Status Information...................... 21
Charging with the Drop-In Tray Single
Unit Charger........................................... 21
Charging a Stand-Alone Battery............. 22
Estimated Charging Time....................... 23
Charging the Radio and Battery with a
Multi-Unit Charger...................................23
LED Indicator of Chargers...................... 24
Chapter 2: Getting Started........................................... 26
Turning the Radio On or Off.............................. 26
Adjusting the Volume.........................................26
Browsing and Selecting Channels.....................26
Chapter 3: Radio Call Features....................................28
Push-To-Talk (PTT) Button............................... 28
Talk Permit Tone............................................... 28
Home Channel...................................................28
PROFILE ID.......................................................28
Setting the Non-Interference or Privacy
Feature................................................... 29
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Talk Range........................................................ 29
Programmable Button Options.......................... 29
Starting Private Reply........................................30
Starting a Private Reply.......................... 30
Canceling Queues............................................. 30
Direct Call.......................................................... 31
Making Direct Call...................................31
Call All Available................................................31
Starting Call All Available........................32
Page All Available..............................................32
Starting Page All Available..................... 32
Scan.................................................................. 33
Enabling Scan.........................................33
Chapter 4: Contacts Management............................... 34
Contact List........................................................34
Adding New Contacts............................. 34
Contacts............................................................ 34
Making Calls........................................... 35
Ending Calls............................................35
Call Log............................................................. 35
Storing Call Log...................................... 35
Chapter 5: Radio Contacts Feature..............................37
Call Alert............................................................ 37
Sending Call Alerts................................. 37
Text Messages.................................................. 37
Sending Quick Text................................ 37
Receiving Messages...............................38
Chapter 6: Radio Settings............................................ 39
Adjusting Display Brightness............................. 39
Setting Backlight Timer......................................39
Setting Menu Timer........................................... 39
Enabling All Tones.............................................39
Enabling Ringer Volume....................................40
Enabling Vibrate................................................ 40
Enabling Ringer Tone........................................40
Enabling Keypad Tone...................................... 41
Enabling Power Up Tone...................................41
Selecting Mic Gain for Radio............................. 41
Selecting Mic Gain for Accessory......................41
Setting Languages.............................................42
Configuring the Channel List............................. 42
Chapter 7: Advanced Settings......................................43
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PowerSave Mode.............................................. 43
Enabling PowerSave Mode.................... 43
Changing Profile ID Number..............................43
Configuring the Programmable Button.............. 44
Selecting Home Channel...................................44
Cloning Mode.................................................... 45
Cloning with a MUC (Optional
Accessory).............................................. 45
Cloning Radio Using Two SUCs and a
Radio-to- Radio Cloning Cable
(Optional Accessory).............................. 47
Troubleshooting Cloning Mode...............48
Cloning PROFILE ID Number Through
Wireless.................................................. 48
Over The Air Contact Cloning.................49
Contact Cloning Remote Add...... 50
Contact Cloning Remote Delete.. 51
Manager Mode and Features............................ 51
Remote Disable...................................... 52
Remote Enable....................................... 52
Remote Monitor...................................... 53
Chapter 8: Rental Timer............................................... 54
Rental Expiry Reminder.....................................54
Chapter 9: Resetting to Factory Defaults..................... 55
Radio Factory Default Settings..........................55
Chapter 10: Customer Programming Software............ 57
Programming the Radio through CPS............... 57
Customer Programming Software Basic Menu
Instructions........................................................ 57
Chapter 11: Troubleshooting........................................62
Troubleshooting.................................................62
Contact Cloning Failures................................... 66
Chapter 12: Maintenance............................................. 68
Chapter 13: Motorola Solutions Limited Warranty for
the United States and Canada .................................... 69
Warranty............................................................ 69
Products and Accessories................................. 69
Exclusions......................................................... 70
Software............................................................ 71
Warranty Coverage........................................... 71
How to Obtain Warranty Service or Other
Information.........................................................71
Patent Notice..................................................... 72
Export Law Assurances.....................................72
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Appendix A: Accessories..............................................73
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Product Safety and RF
Exposure Compliance
CAUTION:
Before using this product, read the Product Safety
and RF Exposure booklet enclosed with your radio
which contains important operating instructions for
safe usage and RF energy awareness and control
for compliance with applicable standards and
regulations.
For a list of Motorola Solutions-approved antennas,
batteries, and other accessories, visit http://
www.motorolasolutions.com
Acoustic Safety
CAUTION:
Exposure to loud noises from any source for
extended periods of time may temporarily or
permanently affect your hearing. The louder the
radio volume, the less time is required before your
hearing can be affected. Hearing damage from loud
noises is sometimes undetectable at first and can
have a cumulative effect.
To protect your hearing:
• Use the lowest volume necessary to do your job.
• Increase the volume only if you are in noisy
surroundings.
• Reduce the volume before connecting headset or
earpiece.
• Limit the amount of time you use headsets or earpieces
at high volume.
• If you experience hearing discomfort, ringing in your
ears, or speeches that are muffled, you should stop
listening to your radio through your headset or earpiece,
and have your hearing checked by your doctor.
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Introduction
This user guide covers the operation of your radios.
This radio is a product of Motorola Solutions' 90 years of
experience as a world leader in the designing and
manufacturing of communications equipment. This series
provides cost-effective communications for businesses
such as retail stores, restaurants, schools, construction
sites, manufacturing, property and hotel management, and
more. Motorola Solutions professional two-way radios are
the perfect communications solution for all modern fast-
paced industries.
Your dealer or system administrator may have customized
your radio for your specific needs. Check with your dealer
or system administrator for more information.
NOTICE:
Read this user guide carefully to ensure that you
know how to properly operate the radio before use.
For product-related questions, contact: 1-800-448-6686 or
visit us at: http://www.motorolasolutions.com/DTR600 and
http://www.motorolasolutions.com/DTR700.
Package Contents
The following list encompasses the package content
available:
• Antenna
• Radio
• Holster
• Lithium-Ion Battery
• Power Supply
• Quick Reference Guide
• Drop-in Tray Charger
• Drop-in Tray Charger with Power Adapter
• Product Safety and RF Exposure Booklet
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Notice to Users (FCC and
Industry Canada)
The business two-way radios operate in the license-free
900 MHz ISM Band and are subject to the Rules and
Regulations of the Federal Communications Commission
(FCC).
This device complies with Part 15 of the FCC rules and
Industry Canada's license-exempt RSS's per the following
conditions:
• This device may not cause harmful interference.
• This device must accept any interference received,
including interference that may cause undesired
operation.
• Changes or modifications made to this device, not
expressly approved by Motorola Solutions, could void
the authority of the user to operate this equipment.
To comply with FCC/IC requirements, transmitter
adjustments should be made only by or under the
supervision of a technically qualified person to perform
transmitter maintenance and repairs. Replacement of any
transmitter component such as crystal, semiconductor, and
other that are not authorized by the FCC/IC equipment
authorization for this radio violates FCC/IC rules.
NOTICE:
Use of this radio outside the country where it was
intended to be distributed is subject to government
regulations and may be prohibited.
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Batteries, Chargers, and
Audio Accessories Safety
Information
This document contains important safety and operating
instructions. Read these instructions carefully and save
them for future reference. Before using the battery charger,
read all the instructions and cautionary markings on:
• the charger
• the battery
• the radio attached with battery
1To reduce risk of injury, charge only the rechargeable
Motorola Solutions-authorized batteries. Charging the
other batteries may cause explosion, personal injury,
and damage.
2Use of accessories not recommended by Motorola
Solutions may result in fire, electric shock, or injury.
3To reduce damage to the electric plug and cord, pull by
plug rather than the cord when disconnecting the
charger.
4An extension cord should not be used unless
necessary. Use of an improper extension cord may
result in fire and electric shock. If an extension cord
must be used, make sure that the cord size is 18 AWG
for lengths up to 2.0 m (6.5 feet), and 16 AWG for
lengths up to 3.0 m (9.8 feet).
5Do not operate the charger if it has been broken or
damaged in any way. Take it to any qualified Motorola
Solutions service representatives.
6Do not disassemble the charger; it is not repairable and
replacement parts are not available. Disassembly of the
charger may result in risk of electrical shock or fire.
7To reduce risk of electric shock, unplug the charger from
the AC outlet before attempting any maintenance or
cleaning.
Operational Safety Guidelines
• Turn off the radio while charging.
• The charger is not suitable for outdoor. Use only in dry
locations or conditions.
• Connect charger to an appropriately fused and wired
supply of the correct voltage (as specified on the
product only).
• Disconnect charger from line voltage by removing main
plug.
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• Connect the equipment to an outlet which is easy to
access and near.
• For equipment using fuses, replacements must comply
with the type and rating specified in the equipment
instructions.
• Maximum ambient temperature around the power
supply equipment must not exceed 40 °C (104 °F).
• Power output from the power supply unit must not
exceed the ratings stated on the product label located at
the bottom of the charger.
• Make sure the cord is not stepped on, tripped over,
subjected to water, damage, or stress.
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Radio Overview
This chapter explains the buttons and functions to control
the radio.
Radio Parts
This chapter describes the buttons and functions of the
radio.
1
2
3
4
5
13
11
12
10
9
8
7
6
14
Figure 1: Radio Overview
Table 1: Radio Parts
Label Item Description
1 Antenna Provides the needed RF
amplification when trans-
mitting or receiving.
2Push-To-Talk
(PTT) button
Press to transmit to other
radios.
3Volume Up/
Down Control
buttons
Press to adjust the vol-
ume level and to mute
the radio.
4Programmable
button
This button is field pro-
grammable by using the
Customer Programming
Software (CPS).
5P1 button Press to enter Message
screen.
6Menu/OK button Press to enter Menu and
to confirm selection.
74-Way Naviga-
tion button
Press to toggle to the
left/right/up/down of the
selections available in
the menu.
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Label Item Description
8Home/Back but-
ton
Press to cancel and re-
turn to a previous menu
level; press and hold to
return to Home screen.
9P2 button Press to view the con-
tacts set in the radio.
10 Display A display that provides
visual information about
radio features.
11 Microphone Speak clearly into the mi-
crophone when transmit-
ting.
12 Speaker Outputs all tones and au-
dio that are generated by
the radio (for example,
keypad tones and voice
audio).
13 Power button Press to turn on and off
your radio.
14 Audio Accessory
Connector
Used to connect compat-
ible audio accessories.
Radio Specifications
The radio model is printed on the back of the radio with the
following information.
Table 2: Radio Specifications
Model Fre-
quency
Band
Trans-
mit
Power
(Watts)
Number
of
Chan-
nels
Anten-
na
DTR600 ISM 900
MHz
1 30 Remov-
able
DTR700 ISM 900
MHz
1 50 Remov-
able
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Status Indicators
This chapter explains the status indicators and audio tones
used in the radio.
Icons
Your radio display shows radio status, text entries, and
menu entries. The following are the icons that appear on
the radio display.
Table 3: Display Icons
The following icons appear on the status bar at the top of
the radio display.
Battery
These icons indicate the charge re-
maining in the battery. The icon blinks
when the battery is low.
Mute Mode
Mute Mode is enabled and speaker is
muted.
Ring Only
Ringing mode is enabled.
Scan
Scan feature is enabled.
Silent Ring
Silent ring mode is enabled.
Tones Disable
Tones are turned off.
Vibrate
Vibrate mode is enabled.
Vibrate and Ring
Vibrate and Ring mode is enabled.
Call Alert
A call alert is received.
Messages
A text message is received.
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Table 4: Menu Icons
The following icons appear beside menu items that offer a
choice between two options or as an indication that there is
a sub-menu offering two options.
Call Log
Radio call log.
Call Alert Message Read
Call alert is read.
Check box (Checked)
Indicates that the option is selected.
Check box (Empty)
Indicates that the option is not select-
ed.
or
Individual or Group Message Read
The text message has been read.
or
Individual or Group Message Unread
The text message has not been read.
Table 5: Call Icons
The following icons appear on the display during a call.
These icons also appear in the Contacts list to indicate the
alias or ID type.
Private Call
Indicates a Private Call in progress. In
the Contacts list, it indicates a sub-
scriber alias (name) or ID (number).
Group Call/All Call
Indicates a Group Call or All Call in
progress.
In the Contacts list, it indicates a
group alias (name) or ID (number).
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Table 6: Mini Notice Icons
The following icons appear momentarily on the display after
an action to perform a task is taken.
Failed Transmission (Negative)
Failed action taken.
Successful Transmission (Positive)
Successful action taken.
Transmission in Progress (Transi-
tional)
Transmitting. This is seen before indi-
cation for Successful Transmission or
Failed Transmission.
Table 7: OTA Cloning
The following icons appear on the display during a call.
These icons also appear in the Contacts list to indicate the
alias or ID type.
OTA Cloning
Radio receives OTA contact cloning
data.
Contact Deleted
Contact deleted from the contact list.
Contact Added
Contact added to the contact list.
Sender Info
Indicates clone request sender infor-
mation.
Battery Specification
The radio comes with a standard Lithium-Ion (Li-Ion)
battery.
Battery Specifications
Battery life is determined by several factors. The critical
ones are overcharging of batteries and the average depth
of discharge each cycle. Typically, the greater the
overcharge and the deeper the average discharge, the
fewer cycles a battery lasts. For example, a battery which is
overcharged and discharged 100 % for several times a
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day, lasts fewer cycles than a battery that overcharges less
and is discharged to 50 % per day. Battery with minimal
overcharge and has an average of 25 % discharge, lasts
even longer.
Motorola Solutions batteries are designed specifically to be
used with a Motorola Solutions charger and vice versa.
Charging batteries with non-Motorola Solutions equipment
may lead to battery damage and void the battery warranty.
Whenever possible, maintain the battery temperature to 77
°F (25 °C) (room temperature). Charging a cold battery
(below 50 °F [10 °C]) may result in leakage of electrolyte
and ultimate failure of the battery. Charging a hot battery
(above 95 °F [35 °C]) results in reducing discharge capacity
and affecting the performance of the radio. Motorola
Solutions rapid-rate battery chargers contain a
temperature-sensing circuit to ensure that batteries are
charged within the temperature limits.
Battery Recycling and Disposal
Li-ion rechargeable batteries can be recycled. However,
recycling facilities may not be available in all areas. Under
various U.S. state laws and the laws of several other
countries, batteries must be recycled and cannot be
disposed of in landfills or incinerators. Contact your local
waste management agency for specific requirements and
information in your area. Motorola Solutions fully endorses
and encourages the recycling of Li-Ion batteries.
In the U.S. and Canada, Motorola Solutions participates in
the nationwide Call2Recycle program for battery collection
and recycling. Many retailers and dealers participate in this
program. For the location of the drop-off facility closest to
you, access Call2Recycle's Internet web site at https://
www.call2recycle.org/ or call 1-800-8-BATTERY. This
internet site and telephone number also provide other
useful information concerning recycling options for
consumers, businesses, and governmental agencies.
Installing the Li-Ion Battery
1Align the battery contacts with the contacts inside
the battery compartment. Insert the contact side of
the battery first. Gently push the battery into place
and ensure the position of the battery flap is on top
of the battery.
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1
2
2To attach battery cover, align it in place and slide the
battery latch until it snaps into place.
2
1
3Slide battery latch into lock position.
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3
Removing the Li-Ion Battery
Ensure that the radio is turned off.
1Move the battery latch to the unlock position.
1
2Remove the battery cover by lifting the battery cover
up.
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2
1
3Pull the battery flap to remove the battery from the
radio.
1
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Attaching the Holster
Figure 2: Holster
1To insert the radio into the holster, press the radio
against the back of the holster until the hook on the
holster is inserted in the top recess.
2To remove the radio from the holster, detach the
hook of the holster from the top recess using the top
tab, and slide the radio out from the holster.
Power Supplyand Drop-In Tray Single
Unit Charger
The radio is equipped with one power supply, and one
Single Unit Charger (SUC).
Figure 3: Charging with SUC
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