Motorola solutions TLK 100j User manual

WAVE™ Two-Way Radio
User Guide TLK 100j
*MN005651A01*
MN005651A01-AG
MARCH 2022
© 2022 Motorola Solutions, Inc. All rights reserved

Contents
Legal and Support.......................................................................................................5
Intellectual Property and Regulatory Notices.................................................................................5
Legal and Compliance Statements................................................................................................6
Important Safety Information...............................................................................................6
Notice to Users (FCC).........................................................................................................6
Chapter 1: Radio Overview...................................................................................... 7
1.1 Programmable Buttons............................................................................................................ 8
1.1.1 Assignable Radio Functions...................................................................................... 8
Chapter 2: Read Me First..........................................................................................9
2.1 Software Version................................................................................................................... 10
2.2 Radio Care.............................................................................................................................10
Chapter 3: Getting Started......................................................................................11
3.1 Inserting a SIM Card..............................................................................................................11
3.2 Attaching the Battery............................................................................................................. 11
3.3 Charging the Battery..............................................................................................................12
3.4 Attaching and Removing the Antenna................................................................................... 13
3.5 Turning the Radio On or Off.................................................................................................. 13
3.6 Adjusting the Volume.............................................................................................................13
3.7 Activating the Preconfigured Wi-Fi Access Point (PWAP).....................................................13
Chapter 4: Status Indicators.................................................................................. 15
4.1 Icons...................................................................................................................................... 15
4.2 Battery Capacity.................................................................................................................... 17
4.3 LED Indicators....................................................................................................................... 17
Chapter 5: Fast Scroll Talkgroup List................................................................... 19
Chapter 6: Contact List...........................................................................................20
6.1 Accessing Contact List.......................................................................................................... 20
Chapter 7: Radio Calls ...........................................................................................21
7.1 Group Calls............................................................................................................................21
7.1.1 Making Group Calls................................................................................................. 21
7.1.2 Responding to Group Calls......................................................................................21
7.2 Private Calls...........................................................................................................................22
7.2.1 Making Private Calls................................................................................................ 22
7.2.2 Responding to Private Calls.....................................................................................22
7.3 Broadcast Calls......................................................................................................................23
7.3.1 Making Broadcast Calls........................................................................................... 23
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7.3.2 Receiving Broadcast Calls....................................................................................... 23
Chapter 8: Supervisory Override...........................................................................24
Chapter 9: Checking Radio Information................................................................25
Chapter 10: Checking Battery Strength................................................................ 26
Chapter 11: Cellular and Wi-Fi Values.................................................................. 27
11.1 Checking Cellular or Wi-Fi Signal Strength......................................................................... 27
Chapter 12: Menu.................................................................................................... 28
12.1 Do Not Disturb..................................................................................................................... 28
12.1.1 Turning DND On or Off.......................................................................................... 28
12.2 Turning Voice Announcement On or Off..............................................................................29
12.3 Turning Radio Alert Tones On or Off................................................................................... 29
12.4 Adjusting the Display Brightness......................................................................................... 30
12.5 Turning Location On or Off.................................................................................................. 30
12.6 Turning Wi-Fi On or Off....................................................................................................... 31
12.7 Turning Radio Cellular On or Off......................................................................................... 31
12.8 Bluetooth..............................................................................................................................31
12.8.1 Turning Bluetooth On or Off...................................................................................32
12.8.2 Searching for Bluetooth Devices............................................................................32
12.8.3 Connecting to Bluetooth Devices...........................................................................32
12.8.4 Disconnecting from Bluetooth Devices.................................................................. 33
12.8.5 Clearing Bluetooth Pairing..................................................................................... 33
12.9 Scan.....................................................................................................................................33
12.9.1 Turning Scan On or Off..........................................................................................33
Chapter 13: Instant Personal Alert........................................................................ 35
13.1 Sending IPA.........................................................................................................................35
13.2 Receiving IPAs.................................................................................................................... 35
13.3 Viewing IPA List...................................................................................................................35
13.4 Clearing IPA Status List.......................................................................................................36
Chapter 14: Emergency Operations...................................................................... 37
14.1 Declaring Emergency.......................................................................................................... 37
14.2 Cancelling Emergency.........................................................................................................37
14.3 Receiving Emergency Alerts................................................................................................38
14.4 Responding to Emergency Alerts........................................................................................ 38
14.5 Receiving Emergency Calls.................................................................................................38
14.6 Clearing Emergency Alert List............................................................................................. 38
Chapter 15: Area Talkgroup................................................................................... 39
Chapter 16: Radio Stun...........................................................................................40
Chapter 17: User Disabled or Suspended............................................................ 41
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Chapter 18: Radio Kill.............................................................................................42
Chapter 19: Ambient Listening.............................................................................. 43
Chapter 20: Authorized Accessories List............................................................. 44
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4

Legal and Support
Intellectual Property and Regulatory Notices
Copyrights
The Motorola Solutions products described in this document may include copyrighted Motorola
Solutions computer programs. Laws in the United States and other countries preserve for Motorola
Solutions certain exclusive rights for copyrighted computer programs. Accordingly, any copyrighted
Motorola Solutions computer programs contained in the Motorola Solutions products described in this
document may not be copied or reproduced in any manner without the express written permission of
Motorola Solutions.
No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated
into any language or computer language, in any form or by any means, without the prior written
permission of Motorola Solutions, Inc.
Trademarks
MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or
registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other
trademarks are the property of their respective owners.
License Rights
The purchase of Motorola Solutions products shall not be deemed to grant either directly or by
implication, estoppel or otherwise, any license under the copyrights, patents or patent applications
of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by
operation of law in the sale of a product.
Open Source Content
This product may contain Open Source software used under license. Refer to the product installation
media for full Open Source Legal Notices and Attribution content.
European Union (EU) and United Kingdom (UK) Waste of Electrical and
Electronic Equipment (WEEE) Directive
The European Union's WEEE directive and the UK's WEEE regulation require that products sold
into EU countries and the UK must have the crossed-out wheelie bin label on the product (or the
package in some cases). As defined by the WEEE directive, this crossed-out wheelie bin label means
that customers and end-users in EU and UK countries should not dispose of electronic and electrical
equipment or accessories in household waste.
Customers or end-users in EU and UK countries should contact their local equipment supplier
representative or service centre for information about the waste collection system in their country.
Disclaimer
Please note that certain features, facilities, and capabilities described in this document may not be
applicable to or licensed for use on a specific system, or may be dependent upon the characteristics of
a specific mobile subscriber unit or configuration of certain parameters. Please refer to your Motorola
Solutions contact for further information.
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Legal and Support
5

© 2022 Motorola Solutions, Inc. All Rights Reserved
Legal and Compliance Statements
Important Safety Information
ATTENTION!
This device is designed to meet General Population usage. Before using the device, read the RF
Energy Exposure and Product Safety Guide that comes with the device. This guide contains operating
instructions for safe usage, RF energy awareness, and control for Compliance with applicable
standards and Regulations.
Any modification to this device, not expressly authorized by Motorola Solutions, may void the user's
authority to operate this device.
Notice to Users (FCC)
This device complies with Part 15 of the FCC rules per the following conditions:
• This device may not cause harmful interference.
•This device must accept any interference received, including interference that may cause undesired
operation.
• Changes or modifications made to this device, not expressly approved by Motorola Solutions, could
void the authority of the user to operate this equipment.
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Legal and Support
6

Chapter 1
Radio Overview
This chapter explains the buttons and default functions of your radio.
2
4
5
6
13
8
7
9
10
12
11
3
1
No. Buttons Descriptions
1 Talkgroup/Contact List
Scroll Rocker
Press: Scroll to next channel/talkgroup in the list.
Press and hold: If there are more than 16 talkgroups,
fast scroll is enabled.
2 Power/Info button Press: Access Information mode.
Press and hold: Turn the radio on and off.
3 LED Status Indicator Red, green, and amber light-emitting diodes indicate op-
erating status.
4 Push-to-Talk (PTT) button Press or press and hold to execute voice operations.
5 Volume Up and Volume
Down buttons
Increase and decrease the volume level.
6 Menu/Programmable but-
ton
Press: Access Menu mode.
Press and hold: Access Programmable Function. The
default programmable function is Contact List.
7 LED Display Provides visual information.
8 Microphone Allow voice to be sent during voice operations.
9 USB Port For charging purposes.
10 Audio Accessory Port A port to attached accessory devices.
11 High-Output Speaker Outputs all tone and audio generated by the radio.
12 LTE Antenna Provide the needed Radio Frequency (RF) amplification
when transmitting and receiving.
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Radio Overview
7

No. Buttons Descriptions
13 Charging Contacts For charging purposes.
1.1
Programmable Buttons
You can program the programmable buttons as shortcuts to specific radio functions through WAVE
portal.
Depending on the duration of a button press, the programmable buttons function differently.
1.1.1
Assignable Radio Functions
The following radio functions can be assigned to the programmable buttons by your dealer. Press or
press and hold the Menu/Programmable button to launch the following features.
NOTE: Not all programmable buttons are listed in the following list, refer to the portal for more
information.
Alert Tones
Allows you to toggle the Alert Tones on and off.
Bluetooth
Allows you to toggle the Bluetooth on and off.
Cellular
Allows you to toggle the Cellular on and off.
Contact List
Allows you to directly access the Contact List.
Do Not Disturb (DND)
Allows you to toggle between on and off.
Emergency
Allows you to initiate or cancel an emergency.
Location
Allows you to toggle the Location on and off.
Menu
Allows you to access the menu features.
Scan
Allows you to toggle the Scan on and off.
Voice Announcements
Allows you to toggle Voice Announcements on and off.
Wi-Fi
Allows you to toggle the Wi-Fi on and off.
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Chapter 1 : Radio Overview
8

Chapter 2
Read Me First
This user guide covers the basic operations of the radio models offered in your region.
Notations Used in This Manual
Throughout the text in this publication, you notice the use of Warning, Caution, and Notice. These
notations are used to emphasize that safety hazards exist, and the care that must be taken or
observed.
WARNING: An operational procedure, practice, or condition, and so on, which may result in
injury or death if not carefully observed.
CAUTION: An operational procedure, practice, or condition, and so on, which may result in
damage to the equipment if not carefully observed.
NOTE: An operational procedure, practice, or condition, and so on, which is essential to
emphasize.
Special Notations
The following special notations are used throughout the text to highlight certain information or items:
Table 1: Special Notations
Example Description
Menu key or PTT button Bold words indicate a name of a key, button, or
soft menu item.
Your radio shows Bluetooth On. Typewriter words indicate the MMI strings or
messages displayed on your radio.
<required ID> The courier, bold, italic, and angle brackets indi-
cate user input.
Setup→Tone→All Tones Bold words with the arrow in between indicate
the navigation structure in the menu items.
Feature and Service Availability
Your dealer or administrator may have customized your radio for your specific needs.
NOTE: Not all features in the manual are available in your radio. Contact your dealer or
administrator for more information.
You can consult your dealer or system administrator about the following:
•What are the functions of each button?
•Which optional accessories may suit your needs?
• What are the best radio usage practices for effective communication?
• What maintenance procedures promote longer radio life?
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Read Me First
9

2.1
Software Version
All the features described in the following sections are supported by the software version R03.00.00 or
later.
Contact your dealer or administrator for more information.
2.2
Radio Care
This section describes the basic handling precaution of the radio.
Table 2: IP Specification
IP Specification Description
IP54 Allows your radio to withstand adverse field conditions such as
being exposed to water splashed from all directions or dust pro-
tected for 2–8 hours.
• Keep your radio clean and exposure to water should be avoided to help ensure proper functionality
and performance.
• To clean the exterior surfaces of the radio, use a diluted solution of mild dishwashing detergent and
fresh water (for example, one teaspoon of detergent to one gallon of water).
•These surfaces should be cleaned whenever a periodic visual inspection reveals the presence of
smudges, grease, and/or grime.
CAUTION: The effects of certain chemicals and their vapors can have harmful results on
certain plastics. Avoid using aerosol sprays, tuner cleaners, and other chemicals.
• When cleaning your radio, do not use a high pressure jet spray on radio as this may cause water to
leak into your radio.
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Chapter 2 : Read Me First
10

Chapter 3
Getting Started
Getting Started provides instructions to prepare your radio for use.
3.1
Inserting a SIM Card
Prerequisites: Turn off your radio.
Procedure:
1Lift the SIM card slot cover.
1
2With the contacts facing down, align the card notched end first and slide the SIM card into the
slot.
2
NOTE:
Depending on your radio model, if your radio has the SIM card slot, you can insert the
SIM card as instructed. At any time, peeling off the radio label voids the warranty.
3.2
Attaching the Battery
Procedure:
1Align the battery contacts with the contacts inside the battery compartment.
aInsert the contact side of the battery first.
bGently push the battery into place.
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Getting Started
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1
2Attach the battery cover by aligning it in place and slide the battery latch until it snaps into place.
2
3Slide the battery latch into lock position.
3
3.3
Charging the Battery
Your radio is powered by a Lithium-Ion (Li-Ion) battery.
Procedure:
• To comply with warranty terms and avoid damages, charge the battery using a Motorola
Solutions charger exactly as described in the charger user guide.
NOTE: All Motorola Solutions chargers can charge only Motorola Solutions authorized
batteries. Other batteries may not charge. Motorola Solutions recommends that your
radio remains powered off while charging.
• For best performance, charge a new battery 4 to 5 hours before initial use.
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Chapter 3 : Getting Started
12

Batteries charge best at room temperature.
The display shows the battery charging icon momentarily. When charging is in progress, the red LED
lights up. When charging is complete, the green LED illuminates until you detach the charger.
3.4
Attaching and Removing the Antenna
CAUTION: If you must replace the antenna, ensure that you use TLK 100j antennas only.
Neglecting this action damages your radio. See Authorized Accessories List on page 44 for
recommended antennas.
Prerequisites: Turn off your radio.
Procedure:
• To attach the antenna, set the antenna in the receptacle and turn clockwise.
• To remove the antenna, turn the antenna counterclockwise.
3.5
Turning the Radio On or Off
Procedure:
• To turn on your radio, press and hold the Power/Info button.
NOTE: To turn on your radio when your radio is charging, press and hold the Power/Info
button.
The green LED illuminates and the display shows a power-on animation.
• To turn off your radio, press and hold the Power/Info button.
3.6
Adjusting the Volume
Procedure:
•To increase the volume level, press the Volume Up button.
• To decrease the volume level, press the Volume Down button.
3.7
Activating the Preconfigured Wi-Fi Access Point (PWAP)
This feature provides a temporary Wi-Fi connection for the radio to download the configurations from
the portal. Instead of the manual configuration through the Maintenance Mode Web Server, you can
use the preconfigured Wi-Fi access point for initial Wi-Fi connection.
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Chapter 3 : Getting Started
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Prerequisites:
Ensure your radio is in the User Mode and has no internet connection.
NOTE: The following are the preconfigured Wi-Fi Access Point settings supported by the radio.
SSID Password
WaveRadio RadioManagement
Procedure:
To connect to the PWAP, press the Menu/ Programmable button and Volume Up button
simultaneously.
If the radio successfully connects to the PWAP, your radio shows the following indications:
•A positive tone sounds.
• The display shows PWAP for 2 seconds.
Radio downloads the provisioned Wi-Fi Settings from the server and overwrites the preconfigured
Wi-Fi setting.
NOTE: The preconfigured Wi-Fi setting is cleared when the radio is rebooted or when the Wi-Fi
is disabled.
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Chapter 3 : Getting Started
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Chapter 4
Status Indicators
This chapter explains the Icons, battery capacity information, LED indicators, and tones used in the
radio.
4.1
Icons
The following table shows icons which appear on your radio display, and their description.
Table 3: Display Icons
Icon Description
Battery Level
Battery Charging
Battery Charging Error
Volume Level
Mute Mode
Brightness Level
Do Not Disturb On
Do Not Disturb Off
Voice Announcement On
Voice Announcement Off
Alert Tones On
Alert Tones Off
Cellular Signal Level
Cellular Connection Failed/No SIM/Invalid SIM
Wi-Fi Signal Level
Wi-Fi Connection Failed
Location On
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Status Indicators
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Icon Description
Location Off
Downloading Software/Software Available1
Log Created/Uploading Log 2
Bluetooth On
Bluetooth Off
Bluetooth Status for Searching
Bluetooth Status for Connected
Bluetooth Paired
Scan On
Scan Off
Instant Personal Alert (IPA)
Emergency Mode
Emergency Countdown
Emergency Declared
Emergency Cancelled
Emergency Call
Area Talkgroup
Radio Stun
Ambient Listening
Contact List Landing Page
User Disabled/Suspended
1When software is available, the display shows a static down arrow. When software is down-
loading, the display shows an animated down arrow.
2When log is created, the display shows a static down arrow. When log is uploading, the display
shows an animated up arrow.
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16

4.2
Battery Capacity
The following table provides the battery capacity information of your radio. Icons and LED Indication
appear when you press Power/Info button.
Table 4: Battery Capacity
Icon LED Indication Voice Announcement Description
Solid green Battery high 80%–100% capacity
Solid amber Battery medium 60%–80% capacity
Solid amber Battery medium 25%–60% capacity
Blinking red Battery low 5%–25% capacity
Blinking red Battery very low Less than 5% capacity
4.3
LED Indicators
LED indicators show the operational status and battery charging status of your radio.
Table 5: Operational Status and Charging Status
LED Indication Operational Mode Charge Only Mode
Solid green • Radio is powering on
• Radio is transmitting
•Ambient listening
Fully charged
Blinking green • Incoming call
• During call hang-time
• Enter Area Based Talkgroup
Not applicable
Solid red Not applicable Rapid charge
Blinking red • Out-of-service
• Charging failure
• Faulty battery
• Charging failure
• Faulty battery
Blinking red slowly • Radio out of range
• User Disabled or Suspended
Not applicable
Blinking green and amber In Do Not Disturb (DND) mode Not applicable
Solid amber Enter into Emergency mode Not applicable
Blinking amber • In Scan mode
• Receive Emergency Alert
Not applicable
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LED Indication Operational Mode Charge Only Mode
• Receive Instant Personal Alert
No indication • Radio powered off
• Radio kill3
•Radio is idle
Not applicable
3Check with your dealer or system administrator for more information.
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Chapter 4 : Status Indicators
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Chapter 5
Fast Scroll Talkgroup List
A talkgroup list has a maximum of 96 channels.
The order of the channels are in numerical order. You can press and hold on the Talkgroup/Contact
List Scroll Rocker to perform the fast scroll. After the second channel, you can fast scroll the
channels with an increment of 10.
Example: For example, if your radio has 93 channels, the increment channel change is CH 80→CH
90→CH 93→CH 1→CH 10→Ch 20.
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Fast Scroll Talkgroup List
19

Chapter 6
Contact List
By default, the contact list is accessible through press and hold on the programmable button. Contact
your dealer for more information on the configuration.
The contact list only supports user that are available and set to Do Not Disturb (DND). If the contact is
offline, it will be hidden from the list.
A contact name is no more than 30 alphanumberic characters and the contact list is displayed in an
alphabertical order.
This feature supports fast scrolling by pressing and holding the Talkgroup/Contact List Scroll
Rocker or Volume Up and Volume Down buttons when in contact list.
6.1
Accessing Contact List
NOTE: Depending on the configuration of your radio, press or press and hold the Menu/
Programmable button to directly access the feature. Else, manually enter the feature with the
following procedure.
Procedure:
1Press the Menu/Programmable button.
2Locate the Contact List icon.
3To view the contact list, press the Volume Up and Volume Down button.
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Chapter 6 : Contact List
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