Motorola MC4000 User manual

Quick Start
Guide
cellular multisensor
Model MC4000

1
Packaged with your MultiSensor
Cellular MultiSensor with Antenna,
pre-installed Rechargeable Battery Pack Accessory,
and pre-installed SIM Card
Power Cube
Water/Flood Probe
Para una Guía de Inicio Rápido en español, por favor
vaya a
www.motorolanetwork.com/SENSORir

2
Let's get started
The Motorola Cellular MultiSensor senses temperature,
humidity, water/flood, light intensity, shaking/acceleration,
presence of AC power, cell signal strength, and backup
battery status. Please see Sensor Details on page 14 for
specifics about these sensors.
Installing the MultiSensor
The Motorola Cellular MultiSensor is easy to install. Here's
what to do:
1Switch on the MultiSensor's backup battery.
The battery's switch is shown below. Use a paper clip, pen,
or similar pointed object to gently move the slider to the 1
position (Battery ON).
Keep the switch in the ON position unless you're not
going to be using the MultiSensor for a long period of time
and you want to save battery power. Note that the
battery will only charge when the switch is in the ON
position.
2Plug the MultiSensor into a power source.
Typically, you plug the MultiSensor into the included USB
power cube, and then plug the USB power cube into an

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AC wall outlet that's powered on. If you plan to use the
MultiSensor's water-sensing probe, you'll want to plug the
sensor and cube into a power outlet near the source of a
possible "flood". If you're not using the probe, think about
which sensors you want to use and place the MultiSensor
accordingly.
Here are some other possible sources of power:
a. A computer's USB port. To ensure consistent power
supply, the computer should be configured to be
running all the time. (Note: the heat generated from
the computer may affect the MultiSensor's
temperature and humidity readings.)
b. A suitable USB power bank. A USB power bank is
useful if you want to run the MultiSensor for more
than 2 days without AC power. Care should be
taken in selecting a compatible power bank as many
power banks have auto-shut off features that
cannot be disabled. For compatible power bank
suggestions, please see
www.motorolanetwork.com/PowerBanks

4
3If you want to monitor for "flood", plug in the water-
sensing probe.
Plug the included water-sensing probe into the micro-USB
port on the MultiSensor as shown. You can put the probe
on the floor, or you can mount it on a wall or post if you
prefer.
The water sensing probe works when the metal probes
both make contact with water. When the water sensor is
on a floor, the metal probes should rest on the floor.
The flood cable length is 5 feet. If you need a longer cable,
you can plug the flood cable into a Micro-USB Extension
Cable, which has a micro-USB male connector on one end
and micro-USB female connector on the other end. These
are inexpensive, and various lengths are available online.

5
Setting up service using the
MultiSensor app or a Web browser
Now that you have the hardware installed, you can connect
and configure your device using the web browser or the
Motorola MultiSensor app on an iPhone or one of the many
popular Android phones made by Motorola, Samsung, and
many other companies.
Instructions below are for installation using the app for
smartphones, iPads, and other smart devices. If you are going
to use the web browser instead, go to:
https://sensor.motorolanetwork.com/, and substitute clicks
for taps in the instructions below.
If you are adding a MultiSensor to an existing account, skip to
step 3.
1Download the Motorola MultiSensor app for Android or
iPhone through Google Play or the Apple App Store.
Search for Motorola MultiSensor and look for the
Motorola icon below. Follow the instructions on your
smart device to download and install the app. (Or, go to
https://sensor.motorolanetwork.com/in your web
browser.)
2Set up your account.Once it is installed, the app will
appear on your device with the name MultiSensor.
Opening the mobile app, a Sensor App Login Page is
displayed.

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•On the bottom right of the page
is a
Sign Up
selection. Select it
then complete the information
requested on the next page.
This information (e-mail and
phone number) will be used as
the default Alert Recipient for
this account but may be edited
later.
•A registration code will be sent
to the e-mail address provided.
This code will need to be
entered to finish setting up the
account.
Note: once the account is set up you will need to login
using the provided e-mail address and password to
continue with further setup.
3Add your MultiSensor. Tap the Configuration tab at the
bottom of the screen. Tap Sensor and then the blue +to
add your sensor. You will see a page with fields to be
complete.
•Sensor Name – use
Upper/Lower case letters and
numbers only. No special
characters. For example,
Basement or Beach House.
•
Sensor ID (IMEI Number)
–
type the unique IMEI number
that’s printed on a label on your
MultiSensor. You may wish to
write this down or take a picture
of it.

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•
Upload button
– you can
optionally upload a photo to
help identify your MultiSensor,
and the photo will be displayed
on the Dashboard page. If
Upload is not selected, then a
sensor picture will be used.
Note: This default picture is not
displayed on this page but will
appear on the Dashboard once
the sensor is added.
•
Time Zone
– a selection box to
select the time zone where the
sensor is used.
Once all fields are complete, the ADD button at the
bottom will become selectable to finish adding the sensor
to this account.
Note: If using the browser URL and not the mobile app,
then Configure is at the top of the page. When selected,
the next page on the left will display Add a New Sensor
with the same fields. The default picture is displayed. At
the bottom of the page, click Save.
4Finally, you will need to set up and activate a
subscription for service for your MultiSensor. The first
month of service is free. Subsequent months are $5 per
month per sensor. When you add an additional
MultiSensor to an existing account, the service begins
charging on the next billing cycle after it is installed.

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•Select
Account
. Select
My
Wallet
and follow the
prompts on the
Manage
Wallet
page to
Add a new
payment method
and to
enter billing information.
Then tap
Add your Card
.
The page
Select a billing
address
will display. If the
address is already populated,
select it and select
Use this
Address
. Otherwise, tap
Add
a new Address
. Complete
the fields and select
Add
.
•Once the payment
information is setup, return
to the Account page and
select
Payments
which
displays the
Payments
page.
Tap
Activate
for the desired
sensor displayed and follow
the prompts on the
Billing
Plan
page to set up your
subscription. After selecting
Place Your Order
, a Receipt
screen will display, and an
email will be sent to the
Account Holder confirming
your subscription. Your
subscription should be
activated!

9
Using your MultiSensor
Reading the MultiSensor Dashboard. The Dashboard
displays information reported by all the sensors, and signal,
power and battery status. The Updated field tells you the last
report time. Normally the device reports every 20 minutes. If
you tap the device icon at the top of the dashboard, the
dashboard will show you data from the most recent report. If
you tap the Refresh button, the device will send a fresh report
with up-to-the-minute data. If after installation you see a
grayed-out dashboard, unplug your sensor, switch the battery
off, and turn it back on. Then plug the sensor back in.
Configure your MultiSensor for the way you want to use it.
Tap the Dashboard tab at the bottom of the screen on your
mobile app (the browser on your computer displays
Dashboard on the top left). After a short delay, you should see
the Dashboard screen with information displayed from your
MultiSensor.
•Tap any Dashboard sensor icon
to enable and configure alerts,
and to view history. If you'd
like, you can set alerts for any
sensor. For instance, you may
want to be alerted if there's
water on your floor or if the
temperature drops below 47
degrees, or if there's a power
loss.
Follow the on-screen
instructions for details and
read the next section for
additional assistance.

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Setting up alerts
•To add one or more phone
numbers and email
addresses for receiving
alerts,
tap the
Configure
icon
and then the
Alert Recipient
button (on the browser on
your computer, Alert
Recipients is on the Account
page), then
New Recipient
.
Note: The email address and
phone number you used when
setting up the account will
already be listed by default. To
configure alerts to go to
additional destinations, you
can add up to 12 more
recipients
.
•To enable an Alert for a
particular sensor
, first select
the appropriate MultiSensor
unit (if you have more than
one) from the top of the
Dashboard. Then tap the icon
for the sensor that
you want
to
monitor and receive alerts
on, such as Temperature or
Flood. A window with an Alert
button will appear. Tap the
On
side of the Alert button to
enable the alert. Then, press
the
More
selection to

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configure the alerting
condition, and scroll down
below the History display. Set
the desired threshold(s) for
alerting, then select the
desired Alert Recipient then
tap the
Add
button. You can
also add additional recipients.
Follow the same step to select
then tap
Add
for each one,
then tap the
Save
button
when finished.
When an alert condition
occurs, recipients will receive
text, email, and voice
messages, as configured.
Note: when an alert is enabled you will see either a green
checkmark or a red exclamation point . If the alert
condition has not been met, you will see a green checkmark. If
the alert condition has been met, you will see the red
exclamation circle.
When first installing your sensor, please be aware that the
Temperature and Humidity sensors may read high for the
initial 15-20 minutes.
This quick start and additional information are available online
at www.motorolanetwork.com/SensorInfo

12
LED Lights
Lights during Initial Startup:
Status
Green Light
Behavior
Blue Light
Behavior
Power Up / Configuration
ON Solid (15 to
20 seconds) OFF
Establishing Cellular
connection ON Solid Single flash every second
Active Cellular connection /
establishing Web server
connection
ON Solid Single flash every
two seconds
Successful Cellular and Web
server connection established
ON Solid for 5
minutes
ON Solid for 5
minutes
Cellular or Web server
connection not established
during Power Up
Sensor will repeat the startup
sequence above, attempting to
connect to the Cellular and Web
server for 15 minutes. If it does not
connect, it will reboot and retry.
No SIM found
After the first 20 seconds, lights
alternate flashing: 1 second Green, 1
second Blue, 1 second off, repeat.
Lights after Startup:
Blue Light ---
Connection Status
Light Behavior
Normal Mode: Active Cellular
and Web server connection Single flash once every 20 seconds
Green Light ---
Power & Battery Status
Light Behavior
Normal AC power mode Single flash every 20 seconds
Battery mode (AC power fail) Double flash every 20 seconds
Low Battery Triple flash every 20 seconds
Hardware / MultiSensor fault
detected Quadruple flash every 20 seconds

13
Rechargeable Battery Replacement
The included rechargeable 2.6Wh Lithium-ion battery lets the
MultiSensor work even when AC power is lost, and normally
works for up to 40+ hours without power. You should replace
this battery every 2 or 3 years, or if you find that it doesn't
power your MultiSensor for at least 30 to 40 hours.
For information about how to replace the battery, please see
www.motorolanetwork.com/SensorBattery
Caution: To avoid the risk of explosion, replace the
battery with the correct type:
PowerExtra NP-45, FJ-NP45
Fujifilm NP-45S, NP-45A, NP-45
Dispose of used batteries according to the
instructions and regulations of your local authorities.
Lithium-ion Battery Warnings and Recommendations
Warning: This lithium-ion battery contains chemicals that can cause cancer
or reproductive harm. Under normal use, harmful exposure to these chemicals is
unlikely. See www.P65Warnings.ca.gov for more information.
TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, MTRLC LLC DISCLAIMS
ALL LIABILITY WHATSOEVER RELATED TO THE USE OF NON-MTRLC
APPROVED BATTERY PACKS, INCLUDING WITHOUT LIMITATION, FIRE,
DAMAGE TO PROPERTY, BODILY INJURY, AND/OR DEATH.
•Keep the battery pack away from children.
•Don't use a battery pack if its case appears damaged, swollen, or
compromised.
•If you are unsure about whether a replacement battery pack is compatible,
contact MTRLC LLC at 800-753-0797.
•Follow local regulations for recycling or safe disposal of used battery
packs. Do not throw them into regular trash.
•Contact call2recycle at 1-800-822-8837 or www.call2recycle.org for the
locations of Lithium-ion battery recycling centers and battery drop-off
locations in your area.

14
Sensor Details
The MultiSensor is equipped with highly-advanced MEMS
(Microelectromechanical Systems) sensors plus additional capabilities
for monitoring its environment and situation.
An alert can be switched on for any or all sensors. Each sensing
capability can be individually configured for desired alerting
thresholds. Here are some specifics about the MultiSensor's sensors:
Temperature
The built-in temperature sensor measures temperatures from -40°F to
167°F (Fahrenheit), or -40°C to +75°C (Celsius).
•Range: -40°F to +167°F, or -40°C to +75°C*
•Accuracy: ± 0.9°F (0.5°C) from 59°F to 104°F (15°C to 40°C)
* Note: The USB power adapter provided with the sensor has a
maximum ambient operating temperature of 104°F (40°C). In order
to operate the sensor at higher temperatures, you must use a power
adapter or other USB power source that is rated for your desired
maximum ambient operating temperature. When a backup battery is
installed, your Sensor can be operated in an environment that’s
between -30°F and 122°F (-35°C to 50°C) if the power adapter or
source in use is also suitably rated. If a backup battery is not being
used, the environment can be between -30°F and 167°F (-35°C to
75°C), if the power adapter or source in use is also suitably rated.
Humidity
The built-in humidity sensor measures relative humidity from 0 RH%
to 100 RH% (Relative Humidity).
•Range: 0 RH% to 100 RH%
•Accuracy: ± 3.5 RH% from 20 to 80 RH%

15
Acceleration (shaking/earthquakes)
The built-in acceleration sensor measures raw acceleration which can
occur with shaking, earthquakes, fracking, construction, or general
motion or disturbance of something that should normally be stable.
The sensor will indicate 0, for no shaking detected, or a number from
4to 10. The chart below indicates the corresponding acceleration,
where the unit mg means milli-g, or 1000th g, where g is gravitational
acceleration at sea level.
No value is displayed in the icon on the dashboard during a shaking
event, but if an alert is enabled you will see a red alert circle. Within
about a minute after shaking stops, a peak value is displayed above
the icon. Please note that the peak is reported after shaking stops, or
every 20 minutes, whichever occurs first. After 20 minutes without
shaking, the icon scale will return to 0. Note: clicking Refresh will also
return the scale to 0, if there is currently no shaking.

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MultiSensor Acceleration Scale
Sensor Reading
(0 - 10)
Peak Acceleration
(mg)
Environmental Conditions
pending Shaking in process
0 - 25 Calm
25 - 49 Mild
50 - 84 Moderate
85 - 199
200 - 399 Strong
400 - 599
600 - 949
950 +
Severe shaking

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MultiSensor placement for earthquake detection
The accelerometer sensor is designed to detect shaking motions
typical of earthquakes that continue for about a second or more. If
you want to monitor earth vibrations including earthquakes, the
MultiSensor should be mounted to a building foundation (such as a
basement wall). Any other placement can result in acceleration
reports that reflect vibrations from sources ranging from footsteps, to
mechanical vibrations in the home (blower and circulator motors,
appliances, plumbing, and many more), to environmental conditions
like gusty winds. For best results, orient as precisely vertical or
horizontal as possible.
Note that even when mounted to a basement wall, the MultiSensor
acceleration reports may deviate significantly from true scientific
measurements for various reasons including subsoil conditions under
the foundation, or because the MultiSensor isn't truly isolated from
equipment in the basement. For example, if the MultiSensor shares a
power receptacle with a washer, dryer or dehumidifier, the
MultiSensor may detect vibrations transmitted through the appliance's
electrical cord.
When you configure accelerometer alerts, you can set a threshold for
the minimum acceleration for which you want to receive alerts. When
an accelerometer alert is set, the device will not report or keep a
history of any shaking events below the threshold level. When no
accelerometer alert is set, the MultiSensor will keep a history of all
shaking events that it detects, regardless of the threshold setting. The
minimum detectable level is sensor reading 4.
Additional information is available online at
www.motorolanetwork.com/SensorInfo

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Ambient Light Intensity
The built-in ambient light intensity sensor measures light in lux. Values
above 1200 lux are extrapolations.
The sensor will indicate a number from 0to 10. The chart below
indicates the corresponding lux value. The MultiSensor is most
responsive to yellow light, and less responsive to blue and red light.
MultiSensor Light Scale
Sensor Scale
lux
Environmental Conditions
0 Dark
1
2
5 Dim interior lighting
14
40 General interior lighting
112
315 Bright interior lighting
881
2,467
6,908 Full daylight

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Flood Detection
Flood detection is provided by connecting the Flood Sensing Cable to
the USB port on the MultiSensor. The flood sensor will indicate WET if
water or excess moisture on a damp surface is detected on the two
metal probes. Once the device reports moisture, it will not report a
change for a minimum of 15 minutes. A dry condition will not be
reported until the flood probes have had a chance to dry.
no moisture
excess moisture or
flooding