Motorola edge 20 pro User manual

User Guide

© 2021 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,
Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC.
Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help
content, are based upon the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or specifications without notice or
obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.

Contents
Set up phone 1
About your hardware 1
Insert or remove SIM card 3
Copy data from old phone 4
Manage dual SIMs 6
Set up voicemail 7
Set up email 7
Prepare for emergencies 9
Make it yours 10
Learn the basics 11
About your home screen 11
About your lock screen 11
New to Android? 13
If this is your first smartphone 13
If you had an iPhone 14
About your Google account 15
Status bar icons 16
Phone terms you should know 20
Get around on your phone 22
Learn gestures 22
Move between apps and screens 23
Use quick settings 24
Turn screen off and on 27
Adjust volumes 28
Frequently used tools 30
Turn flashlight on and off 30
Take screenshots 30
Create GIFs 32
Record your screen 32
Control phone with your voice 34
Get directions to a location 35
Use clock and weather widget 35
Manage time spent on your phone 37
Work with text 41
Use onscreen keyboard 41
Cut, copy, paste text 42
Use voice typing 43
Fill in forms automatically 43
Personalize your phone 44
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Home screen 44
Change wallpaper 44
Customize your Favorites tray 44
Add widgets, shortcuts, or folders 44
Remove widgets, shortcuts, or folders 47
Remake your home screen with launchers 47
Lock screen 48
Use a screen saver 48
Sounds 49
Set ringtones 49
Enhance sound 50
Avoid interruptions with Do Not Disturb 51
Stop phone from speaking 53
Other sound settings 55
Silence “Hello Moto” during power up 55
Turn off charging sounds 55
Apps 56
About your apps 56
View two apps on screen 61
View notifications 62
About Moto experiences 63
Enhance your gaming 64
Manage your apps 67
Install or update apps 67
Manage or delete apps 69
Protect against harmful apps 71
Search and browse 73
Search the web 73
Search your phone 75
Browse websites 75
Text messaging 77
About text and multimedia messages 77
Read, send, manage text messages 77
Add attachments 80
Save attachments from text message 80
Turn group messaging on or off 81
Change default messaging app 81
Control notifications for text messages 81
Change text message reply to incoming calls 82
Get text messages on your computer 82
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Email 84
Read, send, manage emails 84
View email attachments 85
Preview inboxes from home screen 86
Add email signature 86
Control email notifications 86
Calendar app 88
About the calendar 88
Find calendar events 88
Create and manage events 89
Control notifications for calendar events 89
Clock app 91
Set alarms 91
Use timer or stopwatch 91
Set date and time 93
Photos app 95
Share photos and videos 95
Upload photos and videos 95
Calls, contacts, voicemail 97
Phone calls 97
Answer calls 97
Make calls 98
During a call 100
Make video calls 101
Make conference calls 101
Block calls and texts 101
Turn call waiting on and off 102
View and delete call history 103
Make emergency call from locked phone 104
Contacts 106
Add contacts 106
Edit or delete contacts 107
Star your favorite contacts 108
Sort contacts 108
Share contacts 109
Voicemail 110
Use voicemail 110
Send all calls from contact to voicemail 111
Music 112
Listen to music 112
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Transfer music files 113
Connect a MIDI device 114
Battery 115
Charge phone 115
Extend battery life 115
Prevent overcharging 117
Use Battery Saver mode 117
Show battery percentage in status bar 118
Storage 119
About storage options 119
Manage phone storage 119
Find downloaded files 120
Recover recently deleted files 121
Upload music to cloud 121
Upload photos and videos 121
Scan documents and make copies 122
Network and internet 124
Connect to Wi‑Fi networks 124
Use Airplane mode 125
Control data usage 125
Share your internet connection 127
Connect to VPNs 130
Connected devices 131
Connect with Bluetooth 131
Connect with Wi-Fi Direct 133
Make contactless payments 133
Share or receive with NFC 134
Ready For 136
About Ready For 136
Use phone with PC 136
Use phone with display 139
Set up phone for external display 139
Use Mobile desktop 141
Video calls and recording 142
Play mobile games on external display 144
Cast screen or media to TV 145
Share files and links with nearby Android phones 147
Transfer files between phone and computer (USB) 149
Print from your phone 150
About wireless sharing 151
Other settings 154
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Apps & notifications 154
Change app settings 154
Choose how apps notify you 155
Display 159
Adjust screen brightness 159
Use Dark theme 159
Adjust screen colors at night 159
Stop screen flicker 160
Change display style 160
Show apps full screen 161
See Peek Display notifications 161
Change screen timeout 163
Stop automatic rotation 163
Choose color mode 164
Adjust refresh rate 164
Change font and display size 165
Set recording options 165
Set lock screen preferences 165
Location 167
Use location services 167
Security 169
About security 169
Protect against harmful apps 170
Be ready to find a lost phone 170
Lock and unlock phone 171
Set screen lock 171
Adjust lock options 172
Unlock with trusted devices 173
Unlock with your face 174
Unlock at trusted places 175
Keep phone unlocked while it's on you 176
Use fingerprint security 176
Pin an app screen 178
Lock SIM card 179
Accounts 180
Add or remove accounts 180
Change name & info in your Google account 181
Sync apps with your Google account 181
Control what info Google collects 182
Accessibility 184
Visual assistance 184
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Hearing assistance 186
Use accessibility shortcuts 188
System 190
Languages & input 190
Customize the keyboard 190
Use multiple languages 191
Open apps faster with Adaptive performance 192
Gestures 193
Set Power button gesture 193
Change System navigation 193
Turn flashlight on and off 194
Twist phone to open camera 194
Adjust screenshot settings 195
Back up phone 195
Users and guests 197
Share your phone 197
Add, modify, remove users 198
Add or delete guest 199
About phone 200
Record your IMEI number 200
Find legal and product information 200
Fix a problem 201
Hardware issues 201
Phone is slow or unstable 201
Phone feels warm or hot 201
Phone won't turn on 202
Phone restarts or crashes 202
Screen is frozen or won't respond 203
Screen displays wrong colors 204
Call and SIM issues 205
Problems making/receiving calls 205
Problems during calls 206
Battery issues 209
Charging problems 209
Battery drains too fast 210
Bluetooth, Wi-Fi, USB issues 211
Bluetooth problems 211
Wi-Fi problems 213
Can't transfer files or connect to computer 214
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Account and sign-in issues 216
Forgot unlock code 216
Can't sign in to Google 216
Account sync issues 216
App issues 218
App or widget problems 218
Camera problems 219
Messaging problems 220
Gmail problems 222
Play Store problems 222
Maintenance procedures 223
Update Android software 223
Reset Wi-Fi, cellular data, and Bluetooth 223
Reset phone 224
Get more help 225
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About your hardware
Hardware diagram
1. Google Assistant button
2. Proximity sensor
3. Earpiece
4. Front camera (To learn more, read help in the Camera app.)
5. Microphone
6. Volume up/down button
7. Power button and fingerprint sensor
Set up phone 1