Motorola W370 User manual

MOTOMANUAL
motorola W370
www.motorola.com

1
HELLOMOTO
Welcome to the world of Motorola digital wireless communications! We are pleased that you
have chosen the Motorola W370 wireless phone.
Menu Key
Open a menu when it
appears in the display.
Left Soft Key
Performfunctions
identified by left
display prompt.
Web Browser Key
Volume Controls
Send/Answer Key
Make & answer calls.
Press in idle screen to
see recently dialed calls.
Earpiece
Listen to your voice
calls & messages.
Right Soft Key
Performfunctions
identified by right
display prompt.
Message Key
Access the Message
menu.
Power/End Key
Press & hold to turn the
phone on/off. Press &
release to end phone
calls, exit menu system.
Navigation Key
Scroll up, down, left or
right.
Headset Jack

2
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
MOTOROLA and the Stylized M Logo are registered in the US
Patent & Trademark Office. 2006 All other product or service
names are the property of their respective owners.
© Motorola, Inc. 2007.
Caution: Changes or modifications made in the radio phone, not
expressly approved by Motorola, will void the user's authority to
operate the equipment.
Certain mobile phone features are dependent on the capabilities
and settings of your service provider’s network. Additionally,
certain features may not be activated by your service provider,
and/or the provider's network settings may limit the feature’s
functionality. Always contact your service provider about feature
availability and functionality. All features, functionality, and other
product specifications, as well as the information contained in this
user's guide are based upon the latest available information and
are believed to be accurate at the time of printing. Motorola
reserves the right to change or modify any information or
specifications without notice or obligation.
Manual Number: 6809510A37-O

3
check it out!
Note: Your phone may not appear exactly as
the phone image above.
Battery Indicator
Message Indicator
Call Indicator
Headset Jack
Insert the headset
accessory for
handsfree use.
Battery

4
contents
contents
check it out!. . . . . . . . . . . 3
menu map. . . . . . . . . . . . 6
Use and Care . . . . . . . . . . 8
essentials . . . . . . . . . . . . . 9
about this guide. . . . . . . 9
SIM card . . . . . . . . . . . 10
battery . . . . . . . . . . . . . 10
turn it on & off . . . . . . . 13
make a call. . . . . . . . . . 13
answer a call . . . . . . . . 13
your phone number . . . 13
main attractions . . . . . . 14
multimedia messages . 14
chatting . . . . . . . . . . . . 16
basics . . . . . . . . . . . . . . . 17
display . . . . . . . . . . . . . 17
menus . . . . . . . . . . . . . 21
text entry . . . . . . . . . . . 22
volume. . . . . . . . . . . . . 25
navigation key . . . . . . . 25
handsfree speaker. . . . 25
codes & passwords. . . 26
check battery meter. . . 26
customize. . . . . . . . . . . . 27
ring style . . . . . . . . . . . 27
time & date . . . . . . . . . 27
wallpaper . . . . . . . . . . . 28
screen saver . . . . . . . . 29
display appearance . . . 29
answer options . . . . . . 29
optional handsfree
operation . . . . . . . . . . . 30
calls. . . . . . . . . . . . . . . . . 31
recent calls . . . . . . . . . 31
redial . . . . . . . . . . . . . . 32
return a call . . . . . . . . . 32
notepad . . . . . . . . . . . . 32
hold or mute a call . . . . 33
call waiting. . . . . . . . . . 33
caller ID . . . . . . . . . . . . 33
emergency calls . . . . . 34
international calls. . . . . 34
1-touch dial. . . . . . . . . . 34
voicemail . . . . . . . . . . . 35
inserting special
characters into dialing
sequences . . . . . . . . . . 36
other features . . . . . . . . 37
advanced calling . . . . . 37
phonebook. . . . . . . . . . 39
messages . . . . . . . . . . 42
chat . . . . . . . . . . . . . . . 43
web browser (wap 2.0) 43

5
contents
personalizing. . . . . . . . 44
call times & costs. . . . 46
handsfree operation . . 47
network . . . . . . . . . . . 48
personal organizer . . . 48
security. . . . . . . . . . . . 49
fun & games. . . . . . . . 50
troubleshooting. . . . . . 51
check here first . . . . . . 51
when the backlight is
turned off, it can seem like
your phone isn’t
working. . . . . . . . . . . . 51
no display . . . . . . . . . . 51
no backlight on the
display . . . . . . . . . . . . 52
phone doesn’t vibrate. 52
messages: “enter special
code,” “SIM locked -
contact service provider,”
“subsidy password”. . 52
service and repairs . . . . 53
Specific Absorption Rate
Data . . . . . . . . . . . . . . . . 54
European Union Directives
Conformance
Statement . . . . . . . . . . . 56
Safety and General
Information . . . . . . . . . . 58
Industry Canada Notice to
Users . . . . . . . . . . . . . . . 63
FCC Notice To Users. . . 64
Motorola Limited Warranty
for the United States and
Canada . . . . . . . . . . . . . 65
HearingAid Compatibility
with Mobile Phones . . . 69
Information from the World
Health Organization . . . 70
California Perchlorate
Label . . . . . . . . . . . . . . . 72
Smart Practices While
Driving. . . . . . . . . . . . . . 73
index . . . . . . . . . . . . . . . 75

6
menu map
menu map
main menu
[ Prepaid
• Add Airtime
• My Phone Number
• Airtime Info
• Airtime Display
• Serial Number
• SIM Serial Number
• Code Entry Mode
n Phonebook
s Recent Calls
• Received Calls
• Dialed Calls
• NotePad
• Call Times
• Data Times
• Data Volumes
e Messages
•Create
• Inbox
•Draft
• Outbox
•QuickNotes
•Voicemail
•BrowserMsgs
•MMSTemplates
É Office Tools
•Calculator
• MyMenu
•AlarmClock
• Stop Watch
•Chat
• Dialing Services
• Calendar
• Lantern
Q Games & Apps
• Football
• Space
•Crazy
• Sound Settings
á WebAccess
• Start Browser
• Web Shortcut
•GotoURL
• Stored Pages
•History
• General Setting
h Multimedia
•Pictures
• Sounds
w Settings
(see next page)
Note: Chat and Quick Dial depend
on your carrier's settings. You
may not see these features in
your phone.

7
menu map
settings menu
l Personalize
• Home Screen
• Main Menu
• Color Setting
• Wallpaper
• Screen Saver
•QuickDial
t RingStyle
•Style
•Detail
U In Call Setup
• In-Call Timer
• My Caller ID
• Answer Options
• Call Waiting
Z Initial Setup
• Time and Date
• 1-Touch Dial
• Display Settings
• Backlight
•Scroll
• Language
•DTMF
• TTY Setup
• Master Reset
• Master Clear
• Format Additional Storage Device
• Status Indicator
m Phone Status
• Battery Meter
S Headset
• Auto Answer
j Network
• Service Tone
• Call Drop Tone
u Security
• Phone Lock
•FixedDial
• Call Barring
• SIM PIN
• New Passwords
Lantern
• Lantern
Note: Service Tone and Band
Selection
depend on your
carrier's settings. You may not
see these features in
your phone.

8
Use and Care
Use and Care
Use and Care
To care for your Motorola phone, please keep it away from:
liquids of any kind dust and dirt
Don’t expose your phone to
water, rain, extreme humidity,
sweat, or other moisture.
Don’t expose your phone to
dust, dirt, sand, food, or other
inappropriate materials.
extreme heat or cold cleaningsolutions
Avoid temperatures below
-10°C/14°F or above 45°C/113°F.
To clean your phone, use only a
dry soft cloth. Don’t use alcohol
or other cleaning solutions.
microwaves the ground
Don’t try to dry your phone in a
microwave oven.
Don’t drop your phone.

9
essentials
CAUTION: Before using the phone for the
first time, read the
Important Safety and
Legal Information
included in the
gray-edged pages at the back of this guide.
032257o
essentials
about this guide
This guide shows how to locate a menu
feature as follows:
Find it : M > Recent Calls > Dialed Calls
This example shows that, from the home
screen, you press
M to open the menu,
highlight and select
Recent Calls , then highlight
and select
Dialed Calls .
Press
S to scroll to and highlight a menu
feature. Press
SELECT to select the highlighted
menu feature.
symbols
This means a feature depends
on the network or subscription
and may not be available in all
areas. Contact your service
provider for more information.
This means a feature requires an
optional accessory.

10
essentials
SIM card
Yo u r Subscriber Identity Module (SIM) card
contains personal information like your phone
number and phonebook entries.
Caution: Do not bend or scratch your SIM
card. Keep it away from static electricity,
water, and dirt.
battery
battery installation
Note: If you remove the battery for a long
time, the phone will ask you to reset the time
and date. If you choose to cancel or ignore,
the time and date will be
affected . You can
input the correct time and date by:
12
12
34

11
essentials
Find it: M > Setting > Initial Setup > Time and Date
If you remove the battery for just a few
seconds (e.g., to quickly change your SIM
card), the system either won’t ask you to
reset the time and date, or if prompted, you
can choose
BACK on the time and date screen,
and the clock will only be slightly affected.
battery charging
Before you can
use your phone,
you need to
completely charge
the battery. New
batteries are not
fully charged. Plug
the travel charger
into your phone and an electrical outlet. Your
phone displays
Charge Complete when finished.
Tip: You cannot overcharge your battery. It will
perform best after you fully charge and
discharge it a few times.
New batteries are shipped partially charged.
Before you can use your phone, install and
charge the battery as described below. Some
batteries perform best after several full
charge/discharge cycles.
battery tips
Battery life depends on the network, signal
strength, temperature, features, and
accessories you use.
• Always use Motorola
Original™ batteries and
chargers. The warranty does
not cover damage caused by
non-Motorola batteries and/or chargers.
• New batteries or batteries stored for a
long time may take more time to charge.
Power Connector
Insert the charger.

12
essentials
• When charging your battery, keep it near
room temperature.
• When storing your battery, keep it
uncharged in a cool, dark, dry place, such
as a refrigerator.
• Never expose batteries to temperatures
below -10°C (14°F) or above 45°C (113°F).
Always take your phone with you when
you leave your vehicle.
• It is normal for batteries to gradually wear
down and require longer charging times.
If you notice a change in your battery life,
it is probably time to purchase a new
battery.
Contact your local recycling center for
proper battery disposal.
Warning: Never dispose of batteries
in a fire because they may explode.
Before using your phone, read the battery
safety information in the “Safety and General
Information”section included in the gray-
edged pages at the back of this guide.

13
essentials
turn it on & off
To turn on your phone,
press and hold
P for 5
seconds. If prompted,
enter your SIM card PIN
code and/or unlock
code.
Caution: If you enter an incorrect PIN code 3
times in a row, your SIM card is disabled and
your phone displays
SIM Blocked . Contact your
service provider.
To turn off your phone, press and hold
P for
5 seconds.
make a call
Enter a phone number and press N to make
a call.
To end the call, press
P .
answer a call
When your phone rings and/or vibrates, press
N to answer.
To end the call, press
P .
You can also answer or end a call by pressing
any key when the
Multi-key answer option is
activated:
Find it: M > Settings > In Call Setup
>
Answer Options
your phone number
To see your number, press M then #
while in an idle screen.

14
main attractions
main attractions
multimedia messages
For more message features, see page 42.
send a multimedia
message
A Multimedia Messaging Service (MMS)
message contains pages with text and media
objects (including photos, pictures,
animations, or sounds). You can send the
multimedia message to other phones with
MMS and to email addresses:
Find it: M > Messages > Create > SMS/EMS , MMS
or
MMS Templates
Note: The MMS templates can’t be downloaded
or expanded. You can only use the default
templates.
1 Press keypad keys to enter text on the
page. For details about text entry, see
page 22.
To insert an
image, sound, or other
object
on the page, press INSERT or
M > Insert . Select the file type and the file.
2 When you finish the message, press OK.
3 Choose one or more people for Send To .
To select a
phonebook entry , highlight
the entry, and press
ADD . Repeat to add
other
Phonebook entries.

15
main attractions
To enter a new number, highlight [One Time
Entry]
and press SELECT.
To enter and store a new number,
highlight
[New Entry] and press SELECT . The
entry can be saved in your SIM card or to
your phone.
4 When you finish entering numbers/
addresses, press
OK . Your phone displays
the message fields.
To enter a
subject for the message,
highlight
Subject and press CHANGE.
To request a delivery receipt for the
message, highlight
Receipt and press
CHANGE , then press ADD .
5 To send the message, press SEND .
To
cancel or save the message as a Draft ,
press
M > Save to Drafts .
6 To cancel the message, go to Outbox . If the
message is still sending, highlight the
message and press
M > Cancel .
receive a multimedia
message
When you receive a multimedia message,
your phone sounds an alert and displays
New
Message
with a message indicator, such as r .
Press the
READ key to open the message.
If a multimedia message contains media
objects:
• photos, pictures, and animations will
display as you read the message.
• sound files will play when its slide bar
displays.

16
main attractions
chatting
Select Chat from the Office Tools menu to keep in
touch with friends. You can save time by
inserting a common phrase, such as
In a meeting
now
or Take Care . Press NEW > Msg: > INSERT . See
“chat” on page 43.

17
basics
basics
See page 1 for a basic phone diagram.
display
The home screen displays when you turn on
the phone. To dial a number from the home
screen, press the number keys and
N .
Note: Your home screen may look different
depending on your service provider.
When
M is displayed, you can press M to
open the menu. Labels at the bottom corners
of the display show the current soft key
functions. Press the left or right soft key to
perform the function indicated by the label.
For soft key locations, see page 1.
In the home screen, press
S up, down, left,
or right to open basic menu features. You can
choose to show or hide home screen display
icons:
Find it: M > Settings > Personalize > Home Screen
> Home Keys > Icons
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Service Provider
04/25/2006
BROWSER PH. BOOK
Date
Left Soft
Key Label
Menu Indicator
Right Soft
Key Label
Clock
G

18
basics
status indicators
Status indicators are shown at the top of the
home screen:
1Signal Strength Indicator − Vertical bars
show the strength of the network
connection. You cannot make or receive
calls when
! displays.
2GPRSIndicator − Shows when
your phone is using a high-speed
GPRS network connection. Indicators
show
PDP context active * or packet data
available
+ .
3DataIndicator − Shows connection
status.
4RoamIndicator − Shows when
your phone is seeking or using a
network outside of your home network.
Indicator shows
I .
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PH. BOOK
S
6:35am
Service Provider
100.6 FM
G
1
234567
BROWSER
8
4 = secure packet
data transfer
7 = unsecure
packet data
transfer
3 = secure
application
connection
6 = unsecure
application
connection
5 = secure Circuit
Switch Data
(CSD) call
5 = unsecure
CSD call