Motorola One 5G User manual

User Guide
User Guide

Your phone is designed to make it easy for you to access a wide variety of content. For your
protection, we want you to be aware that some applications that you enable may involve the location
of your phone being shared. For applications available through Cricket, we oer privacy controls that
let you decide how an application may use the location of your phone and other phones on your
account. However, the Cricket privacy tools do not apply to applications available outside of Cricket.
Please review the terms and conditions and the associated privacy policy for each location-based
service to learn how location information will be used and protected. In addition, your Cricket phone
may be used to access the internet and to download, and/or purchase goods, applications, and
services from Cricket or elsewhere from third parties. Cricket provides tools for you to control access
to the Internet and certain Internet content. These controls may not be available for certain devices
which bypass Cricket controls.
© 2021 Cricket Wireless LLC. All rights reserved. Cricket and the Cricket logo are registered
trademarks under license to Cricket Wireless LLC.

Contents
Hot topics
Get Started
First look
Insert the SIM and microSD cards
Power on
Sign in
Connect to Wi-Fi
Check your battery charge level
Navigate your phone
Improve battery life
Care for your phone
Learn the basics
Home screen
Help & more
Search
Notifications
Status icons
Volume
Do not disturb
Lock screen
Quick settings
Speak
Gestures
Direct Share
Picture-in-Picture
Personalize your phone
Redecorate your home screen
Discover Moto
Digital wellbeing & parental controls
Apps
Phone
Messages
Chrome™
Camera
Photos
Gmail
Duo
Moto
Calendar
More apps
Connect, share, pay & sync
Connect with Wi-Fi
Connect with Bluetooth wireless
Share files with your computer
Share your data connection
Pay with your phone
Share files with Nearby Share
Print
Sync to the cloud
Cast your screen to a TV
Use a memory card
Airplane mode
Mobile network
Protect your phone
Screen lock
Your privacy
App pinning
Backup & restore
App safety
Data usage
Troubleshoot your phone
Restart or remove an app
Restart your phone
Check for software update
Reset
Stolen phone
Find the IMEI number
Accessibility
Create a shortcut
Make your phone speak
Speak to your phone
Change your phone’s display
Change your phone’s sounds
Hearing aids (U.S. only)
Get more help
Where is my legal, safety & regulatory
information?
Service & repairs
Copyright & trademarks

Hot topics
Hot topics
» Quick settings
» Personalize your phone
» Camera
» Moto
» Protect your phone
» Speak
» Connect to Wi-Fi
» Navigate your phone
Tip: To view all of these topics on your phone, swipe up from the home screen and tap
Settings > Help. For FAQs and other phone support, visit www.motorola.com/support.
To view the SAR and/or PD values for your phone, visit www.motorola.com/sar.
This product meets the applicable national or international RF exposure guidance (SAR
guideline) when used normally against your head or, when worn or carried, at a distance of 5
mm from the body. To meet RF exposure guidelines during body-worn operation, the device should
be positioned at least this distance away from the body. The SAR guideline includes a considerable
safety margin designed to assure the safety of all persons, regardless of age and health.
To view additional information, visit www.motorola.com/rfhealth.
Caution: Before using your phone, please read the legal information. Swipe up > Settings >
About phone > Legal information.

Get Started
Get Started
First look
Let’s get started. We’ll guide you through startup and tell you a bit about your phone’s features.
Phone hardware buttons: top right are Volume up and down keys, middle right is Power button. Bottom middle is charging port. Top right is headset jack. On screen, top left is front camera, top right is flash. Navigation icons are along the bottom.
Note: Certain apps and features may not be available in all countries.
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USB-C®/Charger
Volume
Buttons
Power Butt
on &
Fingerprint
Sensor
SIM &
microSD
Card Tray
Speaker
Earpiece
Ultra-wide
Front
Camera
Main Front
Camera
Headset
Jack
Proximity Sensor
Press:
display on/off.
Press and
hold:
phone on/off.
Tap:
unlock with
fingerprint
sensor.
Depth
Camera
Main
Camera
Ultra-wide
Camera
Flash
Macro
Camera

Get Started
Power button & fingerprint sensor
Choose from these options:
» Power on/o: Press and hold the Power button, then tap Power o. When your phone is o, press
and hold the Power button to turn it on.
» Sleep/Wake up: To conserve battery power and prevent accidental touches, put the touchscreen
to sleep by pressing the Power button. Press it again to wake it up.
» Restart: To restart your phone, press and hold the Power button, then tap Restart.
» Unlock: Unlock your phone by tapping the fingerprint sensor. See Protect your phone to setup the
fingerprint sensor.
» Open apps: Quickly open your favorite apps by double-tapping the fingerprint sensor. You’ll need
Power touch turned on, see Gestures.
Tip: To add security to your phone, see Protect your phone
Volume buttons
To turn volume up or down:
» Media volume: Press the volume buttons when your phone is not ringing, or during a song or
video, to adjust media volume.
» Call volume: Press the volume buttons during a call.
» Ring & notification volume: Press a volume button, then tap and slide the Ring & notification
volume bar. Press a volume button when your phone is ringing to silence a call.
» Alarm volume: Press a volume button, then tap and slide the Alarm volume bar.
Tip: Tap See more to see all Sound & vibration controls. Or tap Done. For more on volume control,
see Volume.

Get Started
Insert the SIM and microSD cards
To activate phone service, you might need to insert a SIM card, or this may have been done for you.
You can also add a microSD card, which is optional and sold separately.
Make sure you use the correct size SIM card and don’t cut the SIM card.
1 Insert the SIM tool into the SIM tray hole next to the SIM card tray to pop out the tray.
Tip: Refer to the diagram below for tray and hole location.
2 Insert the SIM card with the gold contacts down, then gently push the tray into the slot. Add a
microSD card for additional storage.
Note: microSD card is optional, sold separately.
SIM card insert graphic. After the battery is removed, the SIM card is inserted in the slot on the left with the clipped corner to the upper left. The SDcard is inserted in the right slot.
Nano SIM
SIM

Get Started
Power on
Press and hold the Power button, then follow the prompts to get started.
Power on graphic. Press and hold the Power button until the screen lights up.
Sign in
If you use Gmail™, you already have a Google™ account—if not, you can create an account during
setup. Signing into your Google account lets you access, sync, and backup your stu. You can see
your Google apps, contacts, calendar, photos, and more.
Tips
» To add, edit, or delete accounts, swipe up > Settings > Accounts.
» T
o set up email accounts, see Gmail.
» For help with your Google account, visit www.google.com/accounts.
Connect to Wi-Fi
For faster Internet access and to conserve mobile data use, swipe the status bar down. Touch and
hold to choose a Wi-Fi network. For full instructions, see Connect with Wi-Fi.
Note: This phone supports apps and services that may use a lot of data, so make sure your data plan
meets your needs. Contact your service provider for details.

Get Started
Check your battery charge level
Now is a good time to check if your phone needs to be charged. Swipe down on the home screen to
show battery charge level.
USB-C
Charge phone graphic. Plug in a charger to charge your phone fully.
To charge your phone, insert the charging cable that came with your phone into the charging port
(see First look for port location). Plug the other end into a power receptacle.
Note: Use of other chargers is not recommended.
Navigate your phone
Explore by touch
Use your fingers to find your way around:
» Tap: Choose an icon or option.
» Touch and hold: See more options.
» Drag: Move items on the home screen.
» Swipe: Scroll through lists or between screens.
» Pinch or double-tap: Zoom in and out on websites, photos, and maps.
» Twist: Twist a map with two fingers to rotate it, and pull two fingers down to tilt it.
» Split screen: Swipe up from the bottom of the screen and hold, then tap the icon at the top of the
screen and tap Split screen. Not all apps will work in split screen. To close the split screen, drag
the dividing line to the bottom of the screen.

Get Started
» Menus: When you see , , or , you can tap it to open options for the current screen.
» Close Keyboard: To close a keyboard, tap .
Tip: To quickly open Settings, swipe down twice on the status bar and tap .
System navigation
Navigate using either gestures or buttons on the screen.
Navigation bar
Find it: Swipe up > Settings > System > Gestures >System navigation >Gesture navigation
Navigation bar. To go to the home screen, swipe up from the bottom of the screen. To see your recent apps, swipe up from the bottom and hold. To go back a screen, swipe toward the middle from the left or right edge.
» Go to the home screen: Swipe up from the bottom of the screen.
» See recent apps: Swipe up from the bottom of the screen and hold. Tap an app to reopen it. Tap
the app icon to see app info or split the screen.
» Go back a screen: Swipe toward the middle of the screen from the left or right edge.
» Switch between apps: Swipe left or right across the bottom of the screen.
» Launch the Google Assistant: Swipe up diagonally from the bottom corner of the screen to launch
the Google Assistant. Learn more about The Google Assistant™.
For Home screen,
swipe up.
To go back, swipe
toward the middle.
For recent apps,
swipe up and hold.
To switch apps,
swipe left or right at
the bottom.
For Google
Assistant, swipe
up diagonally.