Motorola moto e6 play User manual

User Guide

© 2019 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks
of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and
other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. All other product or
service names are the property of their respective owners.
Certain features, services and applications are network dependent and may not be available in all areas; additional
terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help content,
are based upon the latest available information and believed to be accurate at the time of release. Motorola
reserves the right to change or modify any information or specifications without notice or obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.

Contents
Set up phone 1
Hardware diagram 1
Insert and remove SIM and SD cards 2
Manage dual SIMs 4
Add or remove accounts 5
Set up voicemail 6
Set up email 7
Make it yours 8
Accessibility settings 9
Visual assistance 9
Hearing assistance 11
Dexterity assistance 12
Use accessibility shortcuts 13
Learn the basics 14
About your home screen 14
About your lock screen 15
New to Android? 16
If this is your first smartphone 16
If you had an iPhone 17
About your Google account 18
Status bar icons 19
Phone terms you should know 23
Get around 25
Learn gestures 25
Use quick settings 26
Wake or put screen to sleep 28
Adjust volume 28
Frequently used tools 30
Turn flashlight on and off 30
Use voice commands 30
Get turn-by-turn directions 31
Use Time and Weather widget 32
Manage time spent on your phone 33
Work with text 35
Use onscreen keyboard 35
Cut, copy, paste text 36
Use voice typing 37
Fill in forms automatically 37
Personalize your phone 39
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Home screen 39
Change wallpaper 39
Customize your Favorites tray 39
Add widgets, shortcuts, or folders 39
Remove widgets, shortcuts, or folders 42
Remake your home screen with launchers 42
Lock screen 43
Use a screen saver 43
Set screen lock 44
Add message to lock screen 45
Sounds 46
Set ringtones 46
Avoid interruptions with Do Not Disturb 47
Stop phone from speaking 50
Turn off charging sounds 50
Apps 51
About your apps 51
Use two apps at once 54
View notifications 55
Manage your apps 57
Install or update apps 57
Manage or delete apps 59
Protect against harmful apps 61
Pin your screen 61
Search and web browser 63
Search the web 63
Search your phone 64
Browse websites 65
Text messaging 67
About text and multimedia messages 67
Read, send, manage text messages 67
Add attachments 69
Save attachments from text message 70
Turn group messaging on or off 70
Change default messaging app 71
Control notifications for text messages 71
Change text message reply to incoming calls 71
Get text messages on your computer 72
Email 73
Read, send, manage emails 73
View email attachments 74
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Preview inboxes from home screen 75
Add email signature 75
Control email notifications 75
Calendar app 77
About the calendar 77
Find calendar events 77
Create and manage events 78
Control notifications for calendar events 79
Clock app 80
Set alarms 80
Use timer or stopwatch 80
Set date and time 82
Calls, contacts, voicemail 83
Phone calls 83
Answer calls 83
Make a call 84
During a call 85
Make video calls 86
Make conference calls 86
Block calls and SMS 87
Turn on call waiting 88
View and delete call history 89
Contacts 91
Add contacts 91
Edit or delete contacts 92
Star your favorite contacts 93
Sort contacts 93
Share contacts 94
Voicemail 95
Use voicemail 95
Send all calls from contact to voicemail 96
Photos and videos 97
Take photos 97
Take screenshots 98
Record videos 99
Adjust photography settings 100
Adjust other camera settings 102
Delete photos and videos 103
Edit photos and videos 104
Find, share, upload 105
Find photos and videos 105
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Share photos and videos 106
About wireless sharing 106
Upload photos and videos 108
Music 110
Listen to radio 110
Listen to music 111
Transfer music files 111
Connect a MIDI device 112
Battery 114
Charge phone 114
Extend battery life 114
Use Battery Saver mode 115
Storage 117
About storage options 117
Manage phone storage 117
Manage SD card 118
Find downloaded files 120
Recover recently deleted files 121
Upload music to cloud 121
Upload photos and videos 122
Scan documents and make copies 122
Network and internet 124
Connect with Wi‑Fi 124
Use Airplane mode 125
Control data usage 125
Share your internet connection 126
Connect to VPNs 128
Connected devices 130
Connect with Bluetooth™ 130
Connect with Wi-Fi Direct 131
Cast screen or media to TV 132
Transfer files between phone and computer (USB) 133
Print from your phone 134
Other settings 136
Apps & notifications 136
Change app settings 136
Choose how apps notify you 137
Turn emergency alerts off/on 139
Display 140
Stop automatic rotation 140
Choose color mode 140
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Adjust screen colors at night 140
Adjust screen brightness 141
Change font and display size 141
Change theme 141
Change screen timeout 142
Security & location 143
About security 143
Protect against harmful apps 143
Set up lost phone features 144
Lock and unlock phone 145
Set screen lock 145
Unlock with trusted devices 146
Unlock with your face 147
Unlock at trusted places 148
Keep phone unlocked while it's on you 149
Unlock with voice commands 150
Use fingerprint security 150
Use location services 152
Lock SIM card 153
Accounts 154
Add or remove accounts 154
Sync accounts and apps 155
Manage information in your Google account 156
System 157
Set up emergency information 157
Record your IMEI number 157
Find legal and product information 157
Customize the keyboard 158
Use multiple languages 159
Users and guests 160
Share your phone 160
Add, modify, remove users 161
Add or delete guest 162
Fix a problem 163
Hardware issues 163
Phone is slow or unstable 163
Phone feels warm or hot 163
Phone won't turn on 164
Phone restarts or crashes 164
Screen is frozen or won't respond 165
SD card problems 165
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Call and SIM issues 168
Problems making/receiving calls 168
Problems during calls 169
Battery issues 172
Charging problems 172
Battery drains too fast 172
Bluetooth, Wi-Fi, USB issues 173
Bluetooth problems 173
Wi-Fi problems 175
Can't transfer files or connect to computer 176
Account and sign-in issues 177
Forgot unlock code 177
Can't sign in to Google 177
Account sync issues 177
App issues 179
App or widget problems 179
Messaging problems 180
Camera problems 181
Maintenance procedures 184
Update Android software 184
Reset Wi-Fi, cellular data, and Bluetooth 184
Reset phone 185
Get more help 186
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Hardware diagram
1. Tray for SIM and SD card
2. Headset jack
3. Proximity and ambient light sensors
4. Earpiece/speaker
5. Front camera
6. Volume up/down button
7. Power button
Set up phone 1

1. Back camera
2. LED flash
3. Fingerprint sensor
4. Microphone
5. Micro USB port for charging, transferring files, sharing connection with tethered devices.
Insert and remove SIM and SD cards
About the SD card
Your phone supports a microSD card up to 256 GB.
The type to buy depends on how you'll format the card:
•If the card is for portable storage (different devices can use card), a Class 2, 4, or 6 card is sufficient.
•If the card is for internal storage (used by phone only), use a high speed card such as UHS-1 type for best
performance. Don’t use Class 2, 4, or 6 cards, which are much slower than your phone’s internal storage.
Learn more about storage formats.
Replace SIM or SD card
1. If you are removing an SD card, unmount it first (Settings > Storage).
Set up phone 2