Motorola moto g PURE User manual

User Guide

© 2021 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,
Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC.
Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help
content, are based upon the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or specifications without notice or
obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.

Contents
Set up phone 1
About your hardware 1
Insert and remove SIM and SD cards 2
Copy data from old phone 4
Set up voicemail 6
Set up email 7
Prepare for emergencies 8
Make it yours 9
Learn the basics 11
About your home screen 11
About your lock screen 12
New to Android? 14
If this is your first smartphone 14
If you had an iPhone 15
About your Google account 16
Status bar icons 17
Phone terms you should know 21
Get around on your phone 23
Learn gestures 23
Move between apps and screens 24
Use quick settings 25
Turn screen off and on 28
Adjust volumes 28
Frequently used tools 31
Turn flashlight on and off 31
Take screenshots 31
Create GIFs 33
Record your screen 33
Control phone with your voice 35
Get directions to a location 36
Use clock and weather widget 36
Manage time spent on your phone 39
Work with text 42
Use onscreen keyboard 42
Cut, copy, paste text 43
Use voice typing 44
Fill in forms automatically 44
Personalize your phone 45
Home screen 45
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Change wallpaper 45
Customize the app tray 45
Customize your Favorites tray 46
Add widgets, shortcuts, or folders 46
Remove widgets, shortcuts, or folders 49
Adjust other home settings 49
Remake your home screen with launchers 50
Lock screen 52
Use a screen saver 52
Sounds 53
Set ringtones 53
Enhance sound 54
Avoid interruptions with Do Not Disturb 55
Stop phone from speaking 58
Other sound settings 59
Silence “Hello Moto” during power up 59
Turn off charging sounds 59
Apps 60
About your apps 60
View two apps on screen 65
View notifications 66
About Moto experiences 67
Focus on gaming 68
Manage your apps 72
Install or update apps 72
Manage or delete apps 74
Protect against harmful apps 76
Search and browse 78
Search the web 78
Search your phone 79
Browse websites 80
Text messaging 82
About text and multimedia messages 82
Read, send, manage text messages 82
Add attachments 85
Save attachments from text message 85
Turn group messaging on or off 86
Change default messaging app 86
Control notifications for text messages 86
Change text message reply to incoming calls 87
Get text messages on your computer 87
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Email 89
Read, send, manage emails 89
View email attachments 90
Preview inboxes from home screen 91
Add email signature 91
Control email notifications 91
Calendar app 93
About the calendar 93
Find calendar events 93
Create and manage events 94
Control notifications for calendar events 94
Clock app 96
Set alarms 96
Use timer or stopwatch 96
Set date and time 98
Photos app 100
Share photos and videos 100
Upload photos and videos 100
Calls, contacts, voicemail 102
Phone calls 102
Answer calls 102
Make calls 103
During a call 105
Make video calls 106
Make conference calls 106
Make calls over Wi-Fi 106
Block calls and texts 108
Turn call waiting on and off 109
View and delete call history 110
Make emergency call from locked phone 111
Contacts 112
Add contacts 112
Edit or delete contacts 113
Star your favorite contacts 114
Sort contacts 114
Share contacts 115
Voicemail 116
Use voicemail 116
Send all calls from contact to voicemail 117
Music 118
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Listen to radio 118
Listen to music 119
Transfer music files 120
Connect a MIDI device 121
Battery 122
Charge phone 122
Extend battery life 122
Prevent overcharging 124
Use Battery Saver mode 124
Show battery percentage in status bar 125
Storage 126
About storage options 126
Manage phone storage 126
Manage SD card 127
Find downloaded files 129
Recover recently deleted files 130
Upload music to cloud 130
Upload photos and videos 131
Scan documents and make copies 131
Network and internet 133
Connect to Wi‑Fi networks 133
Use Airplane mode 134
Control data usage 134
Share your internet connection 136
Connect to VPNs 139
Connected devices 140
Connect with Bluetooth 140
Connect with Wi-Fi Direct 142
Share files and links with nearby Android phones 142
Transfer files between phone and computer (USB) 144
Cast screen or media to TV 145
Print from your phone 147
About wireless sharing 148
Other settings 151
Apps & notifications 151
Change app settings 151
Choose how apps notify you 152
Display 156
Adjust screen brightness 156
Use Dark theme 156
Adjust colors at night 156
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Change display style 157
Show apps full screen 158
See Peek Display notifications 158
Change screen timeout 160
Stop automatic rotation 160
Choose color mode 161
Change font and display size 161
Set recording options 161
Set lock screen preferences 162
Location 164
Use location services 164
Security 166
About security 166
Protect against harmful apps 167
Be ready to find a lost phone 167
Lock and unlock phone 168
Set screen lock 168
Adjust lock options 169
Unlock with trusted devices 170
Unlock with your face 171
Unlock at trusted places 172
Keep phone unlocked while it's on you 173
Use fingerprint security 173
Pin an app screen 175
Lock SIM card 176
Accounts 177
Add or remove accounts 177
Change name & info in your Google account 178
Sync apps with your Google account 178
Control what info Google collects 179
Accessibility 181
Visual assistance 181
Hearing assistance 183
Use accessibility shortcuts 185
System 186
Languages & input 186
Customize the keyboard 186
Use multiple languages 187
Open apps faster 188
Gestures 189
Customize Power button gesture 189
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Change System navigation 189
Swipe fingerprint for notifications 189
Turn flashlight on and off 189
Adjust screenshot settings 190
Back up phone 190
Users and guests 192
Share your phone 192
Add, modify, remove users 193
Add or delete guest 194
About phone 195
Record your IMEI number 195
Find legal and product information 195
Fix a problem 196
Hardware issues 196
Phone is slow or unstable 196
Phone feels warm or hot 196
Phone won't turn on 197
Phone restarts or crashes 197
Screen is frozen or won't respond 198
Screen displays wrong colors 199
SD card problems 199
Call and SIM issues 202
Problems making/receiving calls 202
Problems during calls 203
Battery issues 206
Charging problems 206
Battery drains too fast 207
Bluetooth, Wi-Fi, USB issues 208
Bluetooth problems 208
Wi-Fi problems 210
Can't transfer files or connect to computer 211
Account and sign-in issues 213
Forgot unlock code 213
Can't sign in to Google 213
Account sync issues 213
App issues 215
App or widget problems 215
Camera problems 216
Messaging problems 217
Gmail problems 219
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Play Store problems 219
Maintenance procedures 220
Update Android software 220
Reset Wi-Fi, cellular data, and Bluetooth 220
Reset phone 221
Get more help 222
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About your hardware
Hardware diagram
1. Tray for SIM and SD card
2. Microphone
3. Proximity sensor
4. Earpiece
5. Front camera (Learn more in Camera help.)
6. Headset jack
7. Volume up/down button
8. Power button
Set up phone 1