Motorola Moto G7 Play User manual

Moto G7 Play
en-us

© 2019 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or
registered trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of
Lenovo. Google, Android, Google Play and other marks are trademarks of Google LLC.
microSD Logo is a trademark of SD-3C, LLC. All other product or service names are the
property of their respective owners.
Certain features, services and applications are network dependent and may not be available in
all areas; additional terms, conditions and/or charges may apply. Contact your service provider
for details.
All features, functionality, and other product specifications, as well as the information contained
in this help content, are based upon the latest available information and believed to be accurate
at the time of release. Motorola reserves the right to change or modify any information or
specifications without notice or obligation.
Some images in help content are examples only.
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Contents
Set up phone 1
Insert and remove SIM and SD cards 1
Manage dual SIMs 2
Add or remove accounts 4
Set up voicemail 5
Set up email 6
Make it yours 7
Accessibility settings 8
Visual assistance 8
Hearing assistance 10
Dexterity assistance 11
Use accessibility shortcuts 12
Learn the basics 14
Hardware diagram 14
About your home screen 15
About your lock screen 17
New to Android? 18
If this is your first smartphone 18
If you had an iPhone 20
About your Google account 21
Status bar icons 21
Phone terms you should know 26
Get around 28
Learn gestures 28
Use navigation bar 30
View notifications 31
Use voice commands 32
Use quick settings 33
Wake or put screen to sleep 36
Adjust volume 36
Turn flashlight on and off 38
Work with text 39
Use onscreen keyboard 39
Adjust keyboard vibrations 40
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Cut, copy, paste text 41
Use voice typing 42
Fill in forms automatically 42
Get turn-by-turn directions 43
Take screenshots 43
Personalize your phone 45
Home screen 45
Change wallpaper 45
Customize your Favorites tray 45
Add widgets, shortcuts, or folders 46
Remove widgets, shortcuts, or folders 48
Use Time and Weather widget 49
Remake your home screen with launchers 50
Lock screen 52
Use a screen saver 52
Set screen lock 53
Add message to lock screen 55
Sounds 56
Set ringtones 56
Avoid interruptions with Do Not Disturb 57
Silence power on sound 59
Stop phone from speaking 60
Turn off charging sounds 60
Apps 61
About your apps 61
Use two apps at once 65
Manage your apps 67
Install or update apps 67
Manage or delete apps 69
Protect against harmful apps 71
Pin your screen 72
Search and web browser 74
Search the web 74
Search your phone 76
Use camera to scan and search 77
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Browse websites 78
Text messaging 80
About text and multimedia messages 80
Read, send, manage text messages 81
Add attachments 83
Save attachments from text message 84
Turn group messaging on or off 84
Change default messaging app 85
Control notifications for text messages 85
Change text message reply to incoming calls 85
Get text messages on your computer 86
Email 88
Read, send, manage emails 88
View email attachments 90
Preview inboxes from home screen 90
Add email signature 91
Control email notifications 91
Calendar app 92
About the calendar 92
Find calendar events 92
Create and manage events 93
Control notifications for calendar events 94
Clock app 95
Set alarms 95
Use timer or stopwatch 96
Set date and time 97
Moto app 99
About the Moto app 99
Shrink screen for one-handed use 99
Preview notifications when screen sleeps 100
Photos app 103
Share photos and videos 103
Upload photos and videos 103
Calls, contacts, voicemail 105
Phone calls 105
Answer calls 105
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Make calls 106
During a call 108
Make video calls 109
Make conference calls 109
Block calls and SMS 109
Turn on call waiting 111
View and delete call history 112
Contacts 114
Add contacts 114
Edit or delete contacts 115
Star your favorite contacts 116
Sort contacts 116
Share contacts 117
Voicemail 119
Use voicemail 119
Send all calls from contact to voicemail 120
Music 121
Listen to radio 121
Listen to music 122
Transfer music files 124
Connect a MIDI device 125
Battery 126
Charge phone 126
Extend battery life 126
Use Battery Saver mode 128
Storage 129
About storage options 129
Manage phone storage 130
Manage SD card 131
Find downloaded files 132
Recover recently deleted files 133
Upload music to cloud 133
Upload photos and videos 134
Scan documents and make copies 135
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Network and internet 137
Connect with Wi‑Fi 137
Use Airplane mode 138
Control data usage 138
Share your internet connection 140
Connect to VPNs 143
Connected devices 144
Connect with Bluetooth™ 144
Cast your screen to TV 146
Transfer files between phone and computer (USB) 147
Print from your phone 148
About wireless sharing 149
Other settings 152
Apps & notifications 152
Change app settings 152
Manage notifications 153
Turn emergency alerts off/on 155
Display 156
Stop automatic rotation 156
Adjust screen colors at night 156
Adjust screen brightness 157
Change font and display size 157
Change background color 157
Change screen timeout 157
Security & location 159
About security 159
Protect against harmful apps 159
Set up lost phone features 160
Lock and unlock phone 161
Set screen lock 161
Unlock with trusted devices 163
Unlock with your face 164
Unlock at trusted places 165
Keep phone unlocked while it's on you 166
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Unlock with voice commands 167
Use fingerprint security 168
Use location services 170
Lock SIM card 171
Accounts 172
Add or remove accounts 172
Sync accounts and apps 173
Manage your personal information 174
System 176
Set up emergency information 176
Record your IMEI number 176
Find legal and product information 176
Use multiple languages 177
Users and guests 178
Share your phone 178
Add, modify, remove users 179
Add or delete guest 180
Fix a problem 181
Hardware issues 181
Phone is slow or unstable 181
Phone feels warm or hot 181
Phone won't turn on 182
Phone restarts or crashes 183
Screen is frozen or won't respond 184
Call and SIM issues 185
Problems making/receiving calls 185
Problems during calls 187
Battery issues 190
Charging problems 190
Battery drains too fast 190
Bluetooth, Wi-Fi, USB issues 192
Bluetooth problems 192
Wi-Fi problems 194
Can't transfer files or connect to computer 195
Account and sign-in issues 197
Forgot unlock code 197
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Can't sign in to Google 197
Account sync issues 197
App issues 199
App or widget problems 199
Messaging problems 200
Camera problems 202
Maintenance procedures 204
Update Android software 204
Reset Wi-Fi, cellular data, and Bluetooth 204
Reset phone 205
Get more help 207
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Insert and remove SIM and SD cards
Replace SIM or SD card
1. If you are removing an SD card, unmount it first ( Settings > Storage).
2. Insert the tool into the hole in the tray and gently push to pop it out.
3. Insert or remove the cards as needed.
To use an SD card:
To use two SIM cards (dual-SIM models only):
4. Push the tray back into the phone.
Set up phone 1