Motorola Motorolaone Action User manual

User Guide

© 2021 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,
Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC.
Manufactured with Dolby technologies under license from Dolby Laboratories. Dolby, Dolby Audio, and the
double-D symbol are trademarks of Dolby Laboratories. All other product or service names are the property
of their respective owners.
Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help
content, are based upon the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or specifications without notice or
obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help Help.

Contents
Set up phone 1
About your hardware 1
Insert and remove SIM and SD cards 2
Copy data from old phone 4
Manage dual SIMs 6
Set up voicemail 7
Set up email 8
Prepare for emergencies 9
Make it yours 10
Learn the basics 12
About your home screen 12
About your lock screen 12
New to Android? 14
If this is your first smartphone 14
If you had an iPhone 15
About your Google account 16
Status bar icons 17
Phone terms you should know 21
Get around on your phone 23
Learn gestures 23
Use navigation bar 24
Use quick settings 25
Turn screen off and on 28
Adjust volumes 28
Frequently used tools 30
Turn flashlight on and off 30
Take screenshots 30
Control phone with your voice 31
Get directions to a location 32
Use Time and Weather widget 33
Manage time spent on your phone 34
Work with text 38
Use onscreen keyboard 38
Cut, copy, paste text 39
Use voice typing 40
Fill in forms automatically 40
Personalize your phone 42
Home screen 42
Change wallpaper 42
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Customize your Favorites tray 42
Add widgets, shortcuts, or folders 43
Remove widgets, shortcuts, or folders 45
Remake your home screen with launchers 45
Lock screen 47
Use a screen saver 47
Sounds 48
Set ringtones 48
Enhance sound 49
Avoid interruptions with Do Not Disturb 50
Stop phone from speaking 53
Other sound settings 54
Silence “Hello Moto” during power up 54
Turn off charging sounds 54
Apps 55
About your apps 55
View two apps on screen 60
View notifications 60
Manage your apps 63
Install or update apps 63
Manage or delete apps 65
Protect against harmful apps 67
Search and browse 69
Search the web 69
Search your phone 71
Browse websites 72
Text messaging 74
About text and multimedia messages 74
Read, send, manage text messages 74
Add attachments 77
Save attachments from text message 77
Turn group messaging on or off 78
Change default messaging app 78
Control notifications for text messages 78
Change text message reply to incoming calls 79
Get text messages on your computer 79
Email 81
Read, send, manage emails 81
View email attachments 82
Preview inboxes from home screen 83
Add email signature 83
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Control email notifications 83
Calendar app 85
About the calendar 85
Find calendar events 85
Create and manage events 86
Control notifications for calendar events 87
Clock app 88
Set alarms 88
Use timer or stopwatch 88
Set date and time 90
Moto app 91
About the Moto app 91
Preview notifications when screen sleeps 91
Photos app 93
Share photos and videos 93
Upload photos and videos 93
Calls, contacts, voicemail 95
Phone calls 95
Answer calls 95
Make calls 96
During a call 98
Make video calls 99
Make conference calls 99
Make calls over Wi-Fi 99
Block calls and texts 101
Turn call waiting on and off 102
View and delete call history 103
Make emergency call from locked phone 104
Contacts 105
Add contacts 105
Edit or delete contacts 106
Star your favorite contacts 107
Sort contacts 107
Share contacts 108
Voicemail 110
Use voicemail 110
Send all calls from contact to voicemail 111
Music 112
Listen to radio 112
Listen to music 113
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Transfer Play Music library to YT Music 114
Transfer music files 114
Connect a MIDI device 115
Battery 116
Charge phone 116
Extend battery life 116
Use Battery Saver mode 117
Show battery percentage in status bar 118
Storage 119
About storage options 119
Manage phone storage 119
Manage SD card 120
Find downloaded files 122
Recover recently deleted files 123
Upload music to cloud 123
Upload photos and videos 124
Scan documents and make copies 124
Network and internet 126
Connect to Wi‑Fi networks 126
Use Airplane mode 127
Control data usage 127
Share your internet connection 129
Connect to VPNs 131
Connected devices 132
Connect with Bluetooth™ 132
Connect with Wi-Fi Direct 134
Tap & pay with NFC 134
Share or receive with NFC 135
Cast screen or media to TV 136
Transfer files between phone and computer (USB) 138
Print from your phone 139
About wireless sharing 140
Other settings 143
Apps & notifications 143
Change app settings 143
Choose how apps notify you 144
Display 147
Adjust screen brightness 147
Adjust screen colors at night 147
Use Device theme 147
Change screen timeout 148
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Stop automatic rotation 148
Choose color mode 149
Change font and display size 149
Security & location 150
About security 150
Protect against harmful apps 151
Be ready to find a lost phone 151
Lock and unlock phone 153
Set screen lock 153
Adjust lock options 154
Unlock with trusted devices 155
Unlock with your face 156
Unlock at trusted places 157
Keep phone unlocked while it's on you 158
Unlock with voice commands 158
Use fingerprint security 159
Set lock screen preferences 161
Use location services 162
Pin your screen 164
Lock SIM card 164
Accounts 166
Add or remove accounts 166
Change name & info in your Google account 167
Sync apps with your Google account 167
Control what info Google collects 168
Accessibility 170
Visual assistance 170
Hearing assistance 172
Dexterity assistance 173
Use accessibility shortcuts 173
System 175
Record your IMEI number 175
Find legal and product information 175
Languages & input 176
Customize the keyboard 176
Use multiple languages 177
Customize Power button gesture 178
Back up phone 178
Users and guests 180
Share your phone 180
Add, modify, remove users 181
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Add or delete guest 182
Fix a problem 183
Hardware issues 183
Phone is slow or unstable 183
Phone feels warm or hot 183
Phone won't turn on 184
Phone restarts or crashes 184
Screen is frozen or won't respond 185
Screen displays wrong colors 185
SD card problems 186
Call and SIM issues 189
Problems making/receiving calls 189
Problems during calls 191
Battery issues 193
Charging problems 193
Battery drains too fast 193
Bluetooth, Wi-Fi, USB issues 195
Bluetooth problems 195
Wi-Fi problems 197
Can't transfer files or connect to computer 198
Account and sign-in issues 199
Forgot unlock code 199
Can't sign in to Google 199
Account sync issues 199
App issues 201
App or widget problems 201
Camera problems 202
Messaging problems 203
Gmail problems 205
Play Store problems 205
Maintenance procedures 206
Update Android software 206
Reset Wi-Fi, cellular data, and Bluetooth 206
Reset phone 207
Get more help 208
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About your hardware
Hardware diagram
1. Tray for SIM and SD card
2. Front camera (To learn more, read help in Camera app.)
3. Headset jack
4. Earpiece
5. Microphone
6. Volume up/down button
7. Power button
Set up phone 1

1. Back cameras (To learn more, read help in Camera app.)
2. LED flash
3. Fingerprint sensor
4. Speaker
5. USB-C port for charging, transferring files, sharing connection with tethered devices.
6. Microphone
Care for your phone
To clean the screen:
•While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly
with a dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough
surfaces.
•If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.
To disinfect your phone:
•It is okay to use wipes or cloths moistened with 70% isopropyl alcohol to gently wipe your screen.
•When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings,
including the charging port, headphone jack, microphones and speakers.
•Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives,
and avoid spraying cleaners directly on the screen.
Insert and remove SIM and SD cards
About the SD card
Your phone supports an optional microSD card up to 128 GB.
Set up phone 2