Motorola I500 PLUS User manual

MOTOROLA
iDEN¨
Digital Multi-Service Phone
i500plus UserÕs Guide

i500plus UserÕs Guide
PATENT AND TRADEMARK
INFORMATION
This product is protected under one or more of the following patents:
4817157, 4896361, 4857928, 5041793, 5060294, 5066923, 5134718,
5140156, 5239963, 5257411, 5287387, 5265219, 5289504, 5316168,
5317247, 5338396, 5389927, 5406588, 5424921, 5457376, 5460906,
5551063, 5557079, 5596487, 5615412, 5638403, 5559468, 5469465,
5170413, 5140615, 5519730, 5241544, 5584059, 5574992, 5396656,
5487091, 5533004, 5299199, 5343499, 5369501, 5509031, 5515379,
5528723, 5598417, 5066923, 5241650, 5278833, 5359696, 5548631,
5410632, 5440582, 5457735, 5457818, 5471670, 5477550, 5481537,
5566181, 5229767, 5208804, 5295140, 5381449, 5440590, 5467398,
5490230, 5620242, 5623523, 5655913, 5715240, 5771440, 5854578,
5675281
Additional patents are pending.
, Motorola, iDEN, Call Alert, and Message Mail are trademarks or
registered trademarks of Motorola, Inc.
¨Reg. U.S. Pat. & Tm. Off.
T9 Text Input is a trademark of Tegic Communications.
All other trademarks mentioned in this manual are trademarks of their
respective companies.
© Copyright 2000, Motorola, Inc. All rights reserved.

i
CONTENTS
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Optional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features of Your i500plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Attaching and Charging the Battery . . . . . . . . . . . . . . . . . . . . . . 4
Attaching the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Detaching the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Charging the Battery with the Standard Travel Charger . . . 4
Battery and Charging Status . . . . . . . . . . . . . . . . . . . . . . . . 4
Turning On Your i500plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Turning Off Your i500plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keypad Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Activating Keypad Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Receiving Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Receiving New Mail Messages . . . . . . . . . . . . . . . . . . . . . . 6
Receiving Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Receiving Private (Two-Way Radio) Calls . . . . . . . . . . . . . 7
Deactivating Keypad Lock . . . . . . . . . . . . . . . . . . . . . . . . . 7
Display Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
About Modes and Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Changing the Display Language . . . . . . . . . . . . . . . . . . . . . . . . . 9
Selectable Backlight Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Making Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using Other Dialing Methods . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Emergency Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Automatic Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Plus Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Receiving a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
What Is My Phone Number? . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Setting the Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Selecting a Ring Style . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Unconditional Call Forwarding . . . . . . . . . . . . . . . . . . . . . 14
Conditional Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . 15
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Turning Off Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . 16
Call Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Creating, Editing, and Using Stored Lists . . . . . . . . . . . . . . . . 17
Combined Phone Number and Private ID List . . . . . . . . . 17
Quickstore of Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . 21

ii
i500plus UserÕs Guide
Making Private Calls . . . . . . . . . . . . . . . . . . . . . . . . . 22
Receiving a Private Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Private/Group Mode Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Call Alertª . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Sending a Call Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Receiving a Call Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Call Alert Queuing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Clearing or Queueing a Call Alert . . . . . . . . . . . . . . . . . . . 24
Responding to a Queued Call Alert . . . . . . . . . . . . . . . . . . 24
Quickstore of Private IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Storing Your Private ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Making Group Calls . . . . . . . . . . . . . . . . . . . . . . . . . 27
Receiving a Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Adding and Storing a Talkgroup . . . . . . . . . . . . . . . . . . . . . . . 28
Area Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Private/Group Mode Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using Mail Services . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Net Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Delay Voice Mail Alerts during Phone Call . . . . . . . . . . . 31
Message Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Saving and Erasing Mail . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Auto Call Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Mail Memory Full . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using Your Phone as a Modem . . . . . . . . . . . . . . . . . 34
Programming Menus . . . . . . . . . . . . . . . . . . . . . . . . . 35
About Status Messages . . . . . . . . . . . . . . . . . . . . . . . 41
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Battery Operating Instructions . . . . . . . . . . . . . . . . . . . . . 43
Travel Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using the Standard Travel Charger . . . . . . . . . . . . . . . . . . 44
Using the Rapid Travel Charger (110V/220V/240V) . . . . 44
Vehicular Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

iii
Using the Vehicular Battery Charger . . . . . . . . . . . . . . . . 45
Removing the Vehicular Battery Charger: . . . . . . . . . . . . 45
Desktop Dual-Pocket Charger . . . . . . . . . . . . . . . . . . . . . . . . . 46
Charging a Battery: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Data Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Adding and Removing a Battery from the Rear Pocket . . 47
Desktop Charger Status . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Audio Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using the Audio Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Attaching/Detaching the Earpiece Microphone
or Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Removing the Audio Adapter . . . . . . . . . . . . . . . . . . . . . . 50
Dash Mount Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Using the Dash Mount Holder . . . . . . . . . . . . . . . . . . . . . . 51
Swivel Belt Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using the Swivel Belt Clip . . . . . . . . . . . . . . . . . . . . . . . . 52
Leather Carry Case with Clear Plastic Cover . . . . . . . . . . . . . . 52
Hands-Free Car Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using the Hands-Free Car Kit . . . . . . . . . . . . . . . . . . . . . . 53
Safety and General Information . . . . . . . . . . . . . . . . 55
Exposure To Radio Frequency Energy . . . . . . . . . . . . . . . . . . . 55
Interference to Medical and Personal Electronic Devices . . . . 56
Pacemakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Hearing Aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Other Medical Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Interference to Other Electronic Devices . . . . . . . . . . . . . 57
Safety and General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Use While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Potentially Explosive Atmospheres . . . . . . . . . . . . . . . . . . 58
Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Blasting Caps and Areas . . . . . . . . . . . . . . . . . . . . . . . . . . 58
For Vehicles Equipped with an Air Bag . . . . . . . . . . . . . . 58
Damaged Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Cleaning and Drying Considerations . . . . . . . . . . . . . . . . . 59
Antenna Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Accessory Safety Information . . . . . . . . . . . . . . . . . . 61
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . 63
OwnerÕs Information . . . . . . . . . . . . . . . . . . . . . . . . . 72

iv
i500plus UserÕs Guide

1
Welcome
WELCOME
ongratulations on purchasing your Motorola iDEN i 500 plus
data-capable, multi-service, digital portable phone. Superior
features and state-of-the-art technology help to keep you in
constant touch with all your business and personal contacts.
The i 500 plus offers:
¥ Phone Mode Ðfor cellular phone operation.
See page 11.
¥ Private Mode Ðfor two-way radio use to talk with one person.
See page 22.
¥ Group Mode Ðfor two-way radio use to talk with several people.
See page 27.
¥ Mail Services Ðfor message, voice, and net mail.
See page 29.
Optional Features
With optional wireless access to the Internet, you can check on the
latest news and weather, get stock quotes, send and receive e-mail,
and download information from your computer. Wireless features
include:
¥ Net Mode Ðto access the built-in microbrowser.
¥ Fax and Data Transfer Ðto send and receive faxes and transfer
Þles.
¥ TTY Access Ðfor assisting hearing-impaired users. See the
Wireless Data Services UserÕs Guide for information about data
calls and TTY access.
This manual provides information about how Net Mode works with
various features of your i 500 plus . For information on using the
microbrowser and other components of Net Mode, see the Net Mode
UserÕs Guide.
NOTE: This guide describes the features of the
i 500 plus as they were set up by Motorola.
However, your carrier or your organization may
have changed or added features. For more
information, check with your carrier or your
organization.
C

2
i500plus UserÕs Guide
Features of Your i 500 plus
*These features are available in the Net Mode browser.
NOTE: ¥ Remove the plastic lens protector from the
display before initial use.
¥ Some keys have multiple uses. For more
information, see the
Net Mode UserÕs Guide .
¥ Press any key or button to turn on the
keypad backlight.
wxyz
9
mno
6
def
3
5jkl
tuv
8
abc
2
pqrs
ghi
4
7
1
Mode
MENU
1. Antenna
8. On/Off Key
9. Punctuation
Key
4. Push-To-Talk
(PTT) Button
3. Volume
Control
Buttons
6. Mode Key
7. Status Light
2. Earpiece
5. Scroll Keys
12. Microphone
11. Back Key
14. Menu Key
18. Next Key
17. Alphanumeric
Keypad
16. Send/End Key
13. Alphanumeric
Display
15. Option Keys
21. Accessory and
Data Cable
Connector
19. Home Key
20. Speaker Key
10. Side Charging
Jack
500 plus
*
*
*
*

3
Welcome
1.
Antenna Extend for optimal signal.
2. Earpiece
Hold to your ear to hear the other party.
3. Volume Control
Buttons
Press to adjust volume levels in Phone,
Private, and Group modes.
4. Push-To-Talk
(PTT) Button
Transmit a Private or Group Call, or a Call
Alert. Press and hold the PTT button to talk;
release it to listen.
5. Scroll Keys
Press the left key to scroll backward or the
right key to scroll forward through menu
options and lists.
6. Mode Key
Press to change modes.
7. LED (Light
Emitting Diode)
Check the phoneÕs status. See Table 2 on
page 5
for more information.
8. On/Off Key
Press and hold to turn your i 500 plus on or off.
9. Punctuation Key
Add punctuation in the Net Mode browser
(within T9ª Text Input).
10. Side Charging
Jack
Attach charging accessories.
11. Back Key
Return to the previous browser screen.
12. Microphone
Use to speak during calls.
13. Alphanumeric
Display
View up to four lines (12 characters per line)
or six lines (16 characters per line) on the
display.
14. Menu Key
Press to scroll through menu options.
15. Option Keys
Press the right or left option key to select the
menu option that appears directly above the
key.
16. Send/End Key
Press to answer an incoming Phone call. After
entering a phone number, press to begin an
outgoing Phone call or to redial the entered
phone number. Press to end Phone calls.
17. Alphanumeric
Keypad
Enter telephone numbers, Private Call IDs,
and alphanumeric characters.
18. Next Word Key
Press to display the next word choice in the
browser (within T9 Text Input).
19. Home Key
Press to return to the browser Home menu.
20. Speaker Key
Press to hear incoming calls through the
earpiece or the speaker during private and
group conversations.
21. Bottom Accessory
Connector
Connect accessories and the data cable.

4
i500plus UserÕs Guide
Attaching and Charging the Battery
Attaching the Battery
1. Release the lock located at the
bottom of the battery door by
pressing up on the latch, and
remove the door.
2. Insert the battery with the Ò+Ó and
Ò-Ó at the top, per the Þgure. Install
the battery bottom Þrst, then press
down on the battery to secure it.
3. Replace the battery cover and lock
by pressing down on the latch.
Detaching the Battery
1. Release the battery door by sliding
the battery door latch upward.
2. Remove the battery door housing
and remove the battery from the
phone.
Charging the Battery with the Standard Travel Charger
Attach the Charger to the i 500 plus via the Side Charging Jack, and
plug the Charger into an electrical outlet. For more information about
Chargers, see ÒAccessoriesÓ on page 43.
To get the maximum use from the battery, charge it overnight before
you use it for the Þrst time. See Table 1 for battery charging status.
Battery and Charging Status
A low battery is indicated by a short, chirp-like sound through the
speaker. The battery strength indicator icon shows the remaining
charge in your battery. Three bars indicate full charge. As the charge is
reduced through use, the bars disappear. The indicator ßashes when
you have less than Þve minutes of talk time.
Table 1: Battery Charging Status
Icon
Flashes
Charging Low Battery 0-30% 31-60% 61-90% 91-100%
Discharging Low Battery 0-10% 11-40% 41-70% 71-100%
++
++
1
2