Motorola MOTO Q 9m User manual

105 × 148mm
PMS 032
BLACK
CDMA

1
HELLOMOTO
Introducing your new Motorola Q CDMA wireless phone! You can check and write e-mail , use
the
QWERTY Keyboard for texting capabilities, and use it with Bluetooth headsets. Here’s a
quick anatomy lesson.
Left Soft Key
Navigate menus.
Center Key
Selects menu
items.
Make & answer
calls.
Camera Key
Thumb Wheel
Home Key
Turn on & off,
hang up, exit
menus.
Right Soft Key
Undo/Back
Key
Microphone
ALT Key
Enter Key
Space Key
Caps Key
Back Key
Power/End Key
Call/Answer Key
Navigation Key
Message/Display
Off Key
Speakerphone/Voice
Recognition Key

2
If you need help while using your phone press Start > Help and QuickStart ( 1 ) to open the in-device
help. Also see Additional Information on page 76.
Camera
Flash
Camera Lens
Headset Jack
Battery Door
Release
Charge and
connect phone
accessories
Infrared Port
Memory Card
Port
Speakers
Mini USB Port

3
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
Certain mobile phone features are dependent on the
capabilities and settings of your service provider’s
network. Additionally, certain features may not be
activated by your service provider, and/or the
provider’s network settings may limit the feature’s
functionality. Always contact your service provider
about feature availability and functionality. All
features, functionality, and other product
specifications, as well as the information contained
in this user’s guide are based upon the latest
available information and are believed to be accurate
at the time of printing. Motorola reserves the right to
change or modify any information or specifications
without notice or obligation.
MOTOROLA and the Stylized M Logo are registered
in the US Patent & Trademark Office. The Bluetooth
trademarks are owned by their proprietor and used by
Motorola, Inc. under license. Microsoft, Windows,
ActiveSync, Windows Media, Outlook, Pocket
Outlook, Excel, and Word and MSN are registered
trademarks of Microsoft Corporation; and Windows
XP, Windows Mobile and Microsoft.net are
trademarks of Microsoft Corporation. All other
product or service names are the property of their
respective owners.
© Motorola, Inc., 2006.
Caution: Changes or modifications made in the radio
phone, not expressly approved by Motorola, will void
the user’s authority to operate the equipment.
Software Copyright Notice
The Motorola products described in this manual may
include copyrighted Motorola and third-party
software stored in semiconductor memories or other
media. Laws in the United States and other countries
preserve for Motorola and third-party software
providers certain exclusive rights for copyrighted
software, such as the exclusive rights to distribute or

4
reproduce the copyrighted software. Accordingly, any
copyrighted software contained in the Motorola
products may not be modified, reverse-engineered,
distributed, or reproduced in any manner to the
extent allowed by law. Furthermore, the purchase of
the Motorola products shall not be deemed to grant
either directly or by implication, estoppel, or
otherwise, any license under the copyrights, patents,
or patent applications of Motorola or any third-party
software provider, except for the normal,
non-exclusive, royalty-free license to use that arises
by operation of law in the sale of a product.
Manual Number: 6809500A11-O

contents
5
contents
start menu . . . . . . . . . . . 7
Use and Care . . . . . . . . . 8
essentials . . . . . . . . . . . . 9
about this guide . . . . . . 9
battery . . . . . . . . . . . . 10
turn it on & off . . . . . . 13
make a call . . . . . . . . . 13
answer a call. . . . . . . . 13
open a program . . . . . 13
your phone number . . . 14
change between
uppercase, lowercase,
and caps lock . . . . . . . 14
entering text
and numbers . . . . . . . 14
undo/back key. . . . . . . 15
thumb wheel . . . . . . . 15
infrared port . . . . . . . . 15
removable memory
capability. . . . . . . . . . . 15
lock & unlock phone . . 16
lock & unlock keypad . . 17
main attractions . . . . . . 18
synchronize. . . . . . . . . 18
e-mail & messages. . . 21
take & send a photo. . . 31
record & play
video clip . . . . . . . . . . 33
download and
copy media files . . . . . 36
Bluetooth® wireless . . 37
basics. . . . . . . . . . . . . . . 40
display. . . . . . . . . . . . . 40
thumb wheel . . . . . . . 42
menus . . . . . . . . . . . . 43
text entry . . . . . . . . . . 45
iTAP® mode . . . . . . . . 46
numeric mode . . . . . . 47
symbol mode . . . . . . . 47
volume . . . . . . . . . . . . 47
handsfree speaker . . . 48
voice commands . . . . 48
flight mode . . . . . . . . . 50
media player . . . . . . . . 50
audio enhancement . . 51
web browser . . . . . . . 51
file manager . . . . . . . . 52
task manager . . . . . . . 52

6
contents
customize. . . . . . . . . . . . 54
profiles. . . . . . . . . . . . . 54
time & date . . . . . . . . . 55
home screen . . . . . . . . 55
backlight . . . . . . . . . . . 56
answer options . . . . . . 57
calls. . . . . . . . . . . . . . . . . 58
turn off a call alert . . . . 58
recent calls . . . . . . . . . 58
redial . . . . . . . . . . . . . . 59
view missed call . . . . . 59
caller ID . . . . . . . . . . . . 60
emergency calls . . . . . 60
international calls. . . . . 60
speed dial . . . . . . . . . . 61
voicemail . . . . . . . . . . . 61
other features . . . . . . . . 63
advanced calling . . . . . 63
contacts. . . . . . . . . . . . 65
personalizing . . . . . . . . 68
call times & costs . . . . 69
handsfree . . . . . . . . . . 70
network
connections . . . . . . . . . 71
calendar . . . . . . . . . . . . 72
security . . . . . . . . . . . . 74
phone information . . . . 74
fun & games . . . . . . . . 74
additional information . . 76
service & repair . . . . . . . 77
SAR Data . . . . . . . . . . . . 78
Microsoft License . . . . . 80
Safety Information . . . . 88
Warranty. . . . . . . . . . . . . 94
Hearing Aid
Compatibility . . . . . . . . 100
WHO Information . . . . 102
Product Registration. . . 102
Export Law
Assurances. . . . . . . . . . 103
Wireless: The
New Recyclable . . . . . 103
Smart Practices
While Driving . . . . . . . . 104
index. . . . . . . . . . . . . . . 106

start menu
7
start menu
From the home screen, press
the
Start Left Soft Key .
main menu
g Internet Explorer
v Wireless Sync
c Windows Media
G Calendar
A ActiveSync
I Call History
0 Bluetooth
K Contacts
s File Manager
This is the standard menu
layout.
Your phone’s menu
may be a little different.
U Messaging
• Text Messages
• Outlook E-mail
• MMS
M Settings
• Call Options
• Sounds
• Profiles
• Home Screen
•Clock&Alarm
• Connections
• Security
• Remove Programs
• Power Management
• Accessibility
• Regional Settings
• Owner Information
• About
• Error Reporting
• Phone Settings
• TTY Settings
• Unread Message Alert
• Text Input Settings
O Games
e Pocket MSN
a Pictures & Videos
t Voice Recognition
1 Help and QuickStart
r Media Center
i Speed Dial
m Ta s k s
Y Voi ce Notes
S Accessories
S System Tools
* If desired menu item does
not appear on your screen,
use the navigation key, thumb
wheel, or press the
More Left
Soft Key
.

8
Use and Care
Use and Care
Use and Care
To care for your Motorola phone, please keep it away from:
liquids of any kind dust and dirt
Don’t expose your phone to water,
rain, extreme humidity, sweat, or
other moisture.
Don’t expose your phone to dust, dirt,
sand, food, or other inappropriate
materials.
extreme heat or cold cleaning solutions
Avoid temperatures below
-10°C/14°F or above 45°C/113°F. To clean your phone, use only a dry soft cloth. Don’t use alcohol or other
cleaning solutions.
microwaves the ground
Don’t try to dry your phone in a
microwave oven. Don’t drop your phone.

9
essentials
essentials
about this guide
This guide shows how to locate a menu
feature. Press the
Left and Right Soft Keys to
select screen menus and options. Use the
Navigation key ( S ) to scroll and highlight menu
features. Press the
Center Select key ( s ) to
select items.
Find it: Press Start > Call History > [Incoming Call]
This example shows that, from the main or
Home Screen of the phone, you press the
Left
Soft Key
to open the Start menu and then use the
thumb wheel to scroll to
ICall History then
highlight and select an incoming (
D )call.
CAUTION: Before using the
phone for the first time, read the
Important Safety and Legal
Information
included in the gray-
edged pages at the back of this
guide.
Navigation
and Center
Select Key
Left Soft Key Right Soft Key
Undo/Back
Key
Home Key
Power Key
Call/Answer Key

10
essentials
need more help?
If you need help while using your phone,
press
Start > Help and QuickStart ( 1 ).
For more support, see Additional Information
on page 76.
battery
battery tips
Battery life depends on the network, signal
strength, temperature, features, and
accessories you use.
• Always use
Motorola Original batteries
and chargers. The warranty
does not cover damage
caused by non-Motorola batteries
and/or chargers.
• New batteries or batteries stored for a
long time may take more time to
charge.
• When charging your battery, keep it
near room temperature.
symbols
This means a feature is
network/subscription dependent
and may not be available in all areas.
Contact your service provider for
more information.
This means a feature requires an
optional accessory.

11
essentials
• When storing your battery, keep it
uncharged in a cool, dark, dry place,
such as a refrigerator.
• Never expose batteries to
temperatures below -10°C (14°F) or
above 45°C (113°F). Always take your
phone with you when you leave your
vehicle.
• It is normal for batteries to gradually
wear down and require longer charging
times. If you notice a change in your
battery life, it is probably time to
purchase a new battery.
Contact your local recycling center for
proper battery disposal.
Warning: Never dispose of batteries in a fire
because they may explode.
Before using your phone, read the battery
safety information in the “Safety and General
Information” section included in the
gray-edged pages at the back of this guide.
battery installation
032375o
1.
2.

12
essentials
battery charging
New batteries are
not fully charged.
You can charge
your battery by
connecting the
power supply to
your phone's
mini-USB port and
plug into a wall
outlet. Your phone
displays a full battery icon or
Charge Complete
when finished.
Tip: Relax, you can’t overcharge your battery.
It will perform best after you fully charge and
discharge it a few times.
Note: If your battery has been completely
drained, it cannot be charged via the USB
cable plugged into the computer (this
connection will only maintain current battery
3. a.
b.
4.

13
essentials
life). Use a wall charger or car charger to
recharge the battery. Some computer USB
ports provide a higher current than others,
and will provide more rapid charging.
turn it on & off
To turn on your
phone, press
and hold the
Power/End key
(
O ) until the
display turns
on.
To turn off your phone, press and hold the
Power/End key ( O ) for 3 seconds.
make a call
From the Home Screen, enter a phone
number and press the
Call /Answer key ( N ) to
make a call. To learn how to use voice dialing,
see page 66.
answer a call
When your phone rings and/or vibrates, press
the
Call/Answer key ( N ) or the Accept Left Soft Key
to answer. To “hang up,” press the Power/End
key (
O ).
open a program
On the Home Screen and press Start to access
the list of programs. Use the thumb wheel or
navigation key (
S ) to scroll to a program.
Then press the center select key (
s ) or
thumb wheel to open the program.

14
essentials
your phone number
To view your phone number, press Start >
Settings > Phone Settings > My Telephone Number to see
your number.
change between
uppercase, lowercase,
and caps lock
Your phone has
a QWERTY
Keypad, much
like your
computer
keyboard. You
can use it to
type e-mail and text messages, as well as
enter contact information. Here are some
basics: Press the
Caps key ( Â ) to change
between uppercase, lowercase, and caps lock
within a text input mode. For more details
regarding text input modes see page 45.
entering text and
numbers
You enter text and
numbers using the
phone keypad.
When you select a
field that requires
text or numbers, the
phone automatically
selects the appropriate input mode. However,
if you need to switch between modes, press
the
ALT key ( ). See the indicator at the top of
the Home Screen to identify the current text
mode setting. For details about the different
text modes, see page 45.

15
essentials
undo/back key
To return to the
previous screen or
menu, press the
Undo/Back key (see
graphic) or use the
Back
key (
À ) on the keypad.
thumb wheel
To display a list of
options on the Home
Screen, use the thumb
wheel to scroll through
the menu.
infrared port
Use the infrared port to
sync and exchange files
with a PC or other
infrared capable device.
Tip: Want to use
Bluetooth or USB Cable to transfer data? For
Bluetooth transfer information see page 37.
For data transfer using USB cable and
ActiveSync, see page 18.
removable memory
capability
Note: A memory card is not included with
your phone. It is sold separately.
You can use a removable miniSD
TM
memory card with your phone to store

16
essentials
multimedia content (such as music, pictures,
videos).
Caution: Do not remove your memory card
while your phone is using or writing files on it.
To insert a miniSD
TM
memory card:
1 Open memory slot
cover. Place fingernail
on bottom ridge of
infrared port and lift
rubber cover from the
memory slot.
2 Insert memory card,
with the contacts
facing down, into the
exposed memory
slot.
3 Place memory card
cover back in place
and push to close.
Caution: Don’t bend or scratch your memory
card. Keep it away from static electricity,
water, and dirt.
Note: Move media files (pictures, videos,
music) to a memory card as often as possible
to save storage space on your phone.
lock & unlock phone
You can manually lock your phone to keep
others from using it.
1 Press and hold the home key ( Y ). The
Quick List displays.
2 Highlight and select Device Lock .
3 In Lock phone after , select the amount of time
for the phone to be inactive before
automatically locking.
4 Enter and confirm your password.

17
essentials
5 Press Done .
To unlock the phone, press
Unlock . When the
unlock screen displays, enter your password
and press
Unlock .
Note: To quickly lock the phone, press and
hold the home key (
Y ). When the Quick List
displays, select
Device lock .
Note: You can make emergency calls on a
locked phone (see page 60). A locked phone
still rings or vibrates for incoming calls or
messages,
but you DO NOT need to unlock
it to answer
a call.
security auto phone lock
To enable an automatic phone lock, where
your phone automatically locks after a
specified time, use auto phone lock.
Find it: On the Home Screen, press Start >
Settings > Security > Enable Phone Lock
lock & unlock keypad
Press and hold the home key ( Y ). When the
Quick List displays, highlight and select
Key
Lock
. Once the keypad is locked, the Left Soft Key
label changes to
Unlock .
Tip: To quickly lock the keypad press the
home key (
Y ) and then the space bar.
To unlock the phone, press
Unlock . When the
unlock screen displays, press the
* key.

18
main attractions
main attractions
You can do much more with your phone than
make and receive calls!
synchronize
You can synchronize the information on your
phone in two ways, over the air (OTA) or using
a cable and your computer.
sync over the air
To sync your phone over the air (OTA) you
must sync it directly with your company’s
Microsoft Information Server or Microsoft
Exchange Server 2003. For more information
about this set-up see Additional Information
on page 76 and the Motorola Q Support
website at:
http://www.motorola.com/support/Q .
Note: You can also contact your system
administrator to set up this synchronization.
sync with a computer
Note: For information about connections
(Bluetooth®, VPN, and web browser) see
page 71.
You can use Microsoft® ActiveSync® version
4.1 or above to synchronize information
between your phone and desktop computer.
ActiveSync compares your phone’s contact
information, calendar appointments, e-mail
messages, and media files to those on your