Motorola ONE VISION User manual

User Guide

© 2021 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,
Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC.
Manufactured with Dolby technologies under license from Dolby Laboratories. Dolby, Dolby Audio, and the
double-D symbol are trademarks of Dolby Laboratories. All other product or service names are the property
of their respective owners.
Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help
content, are based upon the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or specifications without notice or
obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.

Contents
Set up phone 1
About your hardware 1
Insert and remove SIM and SD cards 2
Copy data from old phone 4
Manage dual SIMs 6
Set up voicemail 7
Set up email 8
Prepare for emergencies 9
Make it yours 10
Learn the basics 12
About your home screen 12
About your lock screen 12
New to Android? 14
If this is your first smartphone 14
If you had an iPhone 15
About your Google account 16
Status bar icons 17
Phone terms you should know 21
Get around on your phone 23
Learn gestures 23
Use navigation bar 24
Use quick settings 25
Turn screen off and on 28
Adjust volumes 28
Frequently used tools 30
Turn flashlight on and off 30
Take screenshots 30
Control phone with your voice 31
Get directions to a location 32
Use Time and Weather widget 32
Manage time spent on your phone 34
Work with text 37
Use onscreen keyboard 37
Cut, copy, paste text 38
Use voice typing 39
Fill in forms automatically 39
Personalize your phone 41
Home screen 41
Change wallpaper 41
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Customize your Favorites tray 41
Add widgets, shortcuts, or folders 42
Remove widgets, shortcuts, or folders 44
Remake your home screen with launchers 44
Lock screen 46
Use a screen saver 46
Sounds 47
Set ringtones 47
Enhance sound 48
Avoid interruptions with Do Not Disturb 49
Stop phone from speaking 52
Other sound settings 53
Turn off charging sounds 53
Apps 54
About your apps 54
View two apps on screen 59
View notifications 59
Manage your apps 62
Install or update apps 62
Manage or delete apps 64
Protect against harmful apps 66
Search and browse 68
Search the web 68
Search your phone 70
Browse websites 71
Text messaging 73
About text and multimedia messages 73
Read, send, manage text messages 73
Add attachments 76
Save attachments from text message 76
Turn group messaging on or off 77
Change default messaging app 77
Control notifications for text messages 77
Change text message reply to incoming calls 78
Get text messages on your computer 78
Email 80
Read, send, manage emails 80
View email attachments 81
Preview inboxes from home screen 82
Add email signature 82
Control email notifications 82
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Calendar app 84
About the calendar 84
Find calendar events 84
Create and manage events 85
Control notifications for calendar events 86
Clock app 87
Set alarms 87
Use timer or stopwatch 87
Set date and time 89
Moto app 90
About the Moto app 90
Preview notifications when screen sleeps 90
Photos app 92
Share photos and videos 92
Upload photos and videos 92
Calls, contacts, voicemail 94
Phone calls 94
Answer calls 94
Make calls 95
During a call 96
Make video calls 98
Make conference calls 98
Make calls over Wi-Fi 98
Block calls and texts 100
Turn call waiting on and off 101
View and delete call history 102
Make emergency call from locked phone 103
Contacts 104
Add contacts 104
Edit or delete contacts 105
Star your favorite contacts 106
Sort contacts 106
Share contacts 107
Voicemail 109
Use voicemail 109
Send all calls from contact to voicemail 110
Music 111
Listen to radio 111
Listen to music 112
Transfer Play Music library to YT Music 113
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Transfer music files 113
Connect a MIDI device 114
Battery 115
Charge phone 115
Extend battery life 115
Use Battery Saver mode 116
Show battery percentage in status bar 117
Storage 118
About storage options 118
Manage phone storage 118
Manage SD card 119
Find downloaded files 121
Recover recently deleted files 122
Upload music to cloud 122
Upload photos and videos 123
Scan documents and make copies 124
Network and internet 125
Connect to Wi‑Fi networks 125
Use Airplane mode 126
Control data usage 126
Share your internet connection 128
Connect to VPNs 130
Connected devices 131
Connect with Bluetooth™ 131
Connect with Wi-Fi Direct 133
Tap & pay with NFC 133
Share or receive with NFC 134
Cast screen or media to TV 135
Transfer files between phone and computer (USB) 137
Print from your phone 138
About wireless sharing 139
Other settings 142
Apps & notifications 142
Change app settings 142
Choose how apps notify you 143
Display 146
Adjust screen brightness 146
Adjust screen colors at night 146
Use Device theme 146
Change screen timeout 147
Stop automatic rotation 147
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Choose color mode 148
Change font and display size 148
Security & location 149
About security 149
Protect against harmful apps 150
Be ready to find a lost phone 150
Lock and unlock phone 152
Set screen lock 152
Adjust lock options 153
Unlock with trusted devices 154
Unlock with your face 155
Unlock at trusted places 156
Keep phone unlocked while it's on you 157
Unlock with voice commands 157
Use fingerprint security 158
Set lock screen preferences 160
Use location services 161
Pin your screen 163
Lock SIM card 163
Accounts 165
Add or remove accounts 165
Change name & info in your Google account 166
Sync apps with your Google account 166
Control what info Google collects 167
Accessibility 169
Visual assistance 169
Hearing assistance 171
Dexterity assistance 172
Use accessibility shortcuts 172
System 174
Record your IMEI number 174
Find legal and product information 174
Languages & input 175
Customize the keyboard 175
Use multiple languages 176
Customize Power button gesture 177
Back up phone 177
Users and guests 179
Share your phone 179
Add, modify, remove users 180
Add or delete guest 181
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Fix a problem 182
Hardware issues 182
Phone is slow or unstable 182
Phone feels warm or hot 182
Phone won't turn on 183
Phone restarts or crashes 183
Screen is frozen or won't respond 184
Screen displays wrong colors 184
SD card problems 185
Call and SIM issues 188
Problems making/receiving calls 188
Problems during calls 190
Battery issues 192
Charging problems 192
Battery drains too fast 192
Bluetooth, Wi-Fi, USB issues 194
Bluetooth problems 194
Wi-Fi problems 196
Can't transfer files or connect to computer 197
Account and sign-in issues 198
Forgot unlock code 198
Can't sign in to Google 198
Account sync issues 198
App issues 200
App or widget problems 200
Camera problems 201
Messaging problems 202
Gmail problems 204
Play Store problems 204
Maintenance procedures 205
Update Android software 205
Reset Wi-Fi, cellular data, and Bluetooth 205
Reset phone 206
Get more help 207
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About your hardware
Hardware diagram
1. Tray for SIM and SD card
2. Front camera (To learn more, read help in Camera app.)
3. Headset jack
4. Earpiece
5. Proximity sensor
6. Microphone
7. Volume up/down button
8. Power button
Set up phone 1

1. Back cameras (To learn more, read help in Camera app.)
2. LED flash
3. Fingerprint sensor
4. Speaker
5. USB-C port for charging, transferring files, sharing connection with tethered devices.
6. Microphone
Care for your phone
To clean the screen:
•While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly
with a dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough
surfaces.
•If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.
To disinfect your phone:
•It is okay to use wipes or cloths moistened with 70% isopropyl alcohol to gently wipe your screen.
•When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings,
including the charging port, headphone jack, microphones and speakers.
•Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives,
and avoid spraying cleaners directly on the screen.
Insert and remove SIM and SD cards
About the SD card
Your phone supports an optional microSD card up to 512 GB.
Set up phone 2