Motorola RAZR User manual

EN
MOTOROLA RAZRTM

1Congratulations
Congratulations
MOTOROLA RAZR™
Introducing the powerful phone in a RAZR slim design!
MOTOROLA RAZR has tons of advanced features for
everything you want to do—video, web browsing,
multimedia, and more.
•A blistering fast dual-core 1.2 GHz processor lets you
download web pages in under a second, and makes
multi-tasking a snap.
•Use your 8MP camera to capture life’s moments in
full 1080p HD video. Your phone’s 4.3" qHD Super
AMOLED Advanced display makes video playback
crisper and more vivid than ever before.
Note: Certain apps and features may not be available in
all countries.
This product meets the applicable limit for
exposure to radio waves (known as SAR) of
2.0 W/kg (ICNIRP). The limits and guidelines
include a substantial safety margin designed to assure
Caution: Before assembling, charging, or using your
phone for the first time, please read the important
safety, regulatory and legal information provided with
your product.
the safety of all persons, regardless of age and health.
The highest SAR values measured for this device are
listed in the regulatory information packaged with your
product.
More
•Answers:Touch Apps > Help Center .
• Updates: Phone updates, computer software, user
guides, online help, and more at
www.motorola.com/myrazr.
• Accessories: Find accessories for your phone at
www.motorola.ca.

2Your phone
Your phone
the important keys & connectors
Note: Your phone might look a little different.
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Natanya
4
BrowserMy Account
Phone People Text Camera
Play Store
4:00
Settings
Toronto
H 24° L 13°
23°
Micro USB
Connector
Micro HDMI
Connector
HD Webcam
Micro SIM
Slot
microSD Slot
3.5mm
Headset Jack
8MP Camera
(on back)
Volume Keys
4.3" Super
AMOLED
Advanced
To u chscreen
Power Key
Press = sleep
Hold = power
Back
Menu Search
Home
Contents
Let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Apps & updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
People . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Social networking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Tips & tricks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Webtop application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Digital living . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Photos & videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Personalize. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Safety, Regulatory & Legal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

3Let’s go
Let’s go
let’s get you up and running
Assemble & charge
Note: This product uses a non-removable battery. The
battery should only be replaced by a Motorola-approved
service facility. Any attempt to remove or replace your
battery may damage the product and void your warranty.
microSD in.
m
2
Note: Pull
down cover
to locate the
micro SIM &
microSD card
slots.
Charge up.
C
3
Micro SIM in.
M
1
SIM
micro SIM micro SIM
+ Adapter
Tip: In the unlikely event that your device becomes
unresponsive, try a forced reboot—press and hold
both the Power key and the down volume key for up to
10 seconds.
Tip: To save battery life, see “Battery tips” on page 26.
Set up & go
Note: This phone supports apps and services that use a
lot of data, so make sure your data plan meets your
needs. Contact your service provider for details.
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BrowserMy Account
Phone People Text Camera
Play Store
4:00
Settings
Toronto
H 24° L 13°
23°
r
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Turn on.
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°
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Select a language.
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Welcome
English (Canada)
Start
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Complete initial
setup steps.
C
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Done
Setup
Your setup is now complete.
If you have set up any accounts, we will
now import your content (contacts, email,
etc.). This may take up to 30 minutes but
you can start using your phone straight
away.
We recommend setting a security lock on
this phone by going to System settings
> Location & security.
Congratulations!
A
ccountMana
g
er

4Let’s go
Initial setup
Create or log in to your Google™ account to get access
to all of your Google services, like Gmail™, Google+,
Google Play™ Store, and more. Registration is secure
and only takes a few minutes. Your Gmail contacts are
synced to the phone when you log in to your Google
account.
To set up additional personal email accounts or a
corporate email account, follow the on-screen
instructions.
For more information about setting up accounts on your
phone, see “Account management” on page 49.
Wi-Fi connect
If you want to use a Wi-Fi network for even faster
Internet access, touch the status bar at the top of the
home screen and drag it down. Touch the
Wi-Fi
networks available
notification to select a preferred
network.
You can also touch Menu >
System settings , then
drag the
Wi-Fi power switch to the right to turn
it on. There’s more in “Wi-Fi networks” on page 41.
Cool content & more
Browse and download thousands of the coolest apps on
the planet from Google Play™ Store.
OFF
Download new apps with “Browse & install apps” on
page 13. You can install a microSD memory card in your
phone, and load it up with photos, videos, and music
from your computer (see “Memory card & file
management” on page 48).

5Control
Control
a few essentials
Touch tips
It’s all in the touch:
• Touch: Choose an icon or option.
• Touch & Hold: Select an item and open an action bar.
•Drag:Move items in the home screen, or scroll
slowly through lists.
•Flick:Scroll quickly between views or through lists.
• Pinch or double-touch: Zoom in and out on
websites, photos, and maps.
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Wabash
M
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M
E Randolph St
Slide two fingers
apart or together
to zoomin or out.
Drag or flick to scroll.
Unlock & lock touchscreen
To unlock the screen, press the Power key, then
touch and flick to .
To lock the screen, press the Power key, or let the
screen time out (don’t press anything).
Touchscreen on/off
Your touchscreen is on when you need it and off when
you don’t.
Sat, May 26
Phone
Messages
Camera Unlock
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Touch and flick to:
Touch and flick to
turn sound on/off.
to unlock.
to send a text.
to open the camera.
to make a call.
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6Control
•When you hold the phone to your ear during calls,
your touchscreen sleeps to prevent accidental
touches.
•To make your touchscreen sleep or wake up, just
press the Power key.
•To change how long your phone waits before the
screen goes to sleep automatically, touch Menu
>
System settings > Display > Sleep .
•To make the screen lock when it goes to sleep, see
“Screen lock” on page 53. To unlock the screen,
press the Power key, then touch and flick to .
Note: Your
touchscreen might stay
dark if the sensor just
above it is covered.
Don't use covers or
screen protectors (even clear ones) that cover
this sensor.
Rotate the screen
When you turn your phone, the touchscreen can rotate
to stay right-side up:
Find it: Menu >
System settings > Display
>
Auto-rotate screen
Screen capture
Sometimes a picture speaks louder than words. Share a
screen capture of your favorite playlist, or your new high
score. Forward a screen capture of a friend’s contact
information. If you can see it on your phone, you can
share it with your friends.
To capture the screen image on your phone, press the
Power key and down volume key. The screen image is
stored in
Gallery (see “View photos & videos” on
page 31).
Key tips
Menu, home, back, & search
Tou ch H om e t o
close a menu or app
and return to the home
screen. In the home
screen, touch and hold
Home to see a list
of recent apps, then
touch an app to open it.
Tip: To remove an item
from the recent apps list, flick it left or right.
Touch Menu to open options for the current app
or screen.
Touch Back to go back.
Menu
Key
Search
Key
Home
Key
Back
Key

7Control
Touch Search and enter text for text search or say
Google to voice search.
Phone options menu
Press and hold the Power key to open a phone options
menu where you can turn off your phone (
Power off ),
turn
Airplane mode on and off, or change the sound
setting.
Adjust volume
Press the volume keys to change ring
volume (in the home screen) or
earpiece volume (during a call).
When playing music or videos, press
the volume keys to adjust media
volume.
Search
Search your apps, contacts, files, places, and the web.
Touch Search , or flick your home screen right and,
touch for a text search, or for voice search.
•Use the touchscreen keyboard to enter search text.
Google™ shows suggestions as you type. Touch a
suggestion to search for it, or touch to search for
the text you entered.
•To perform a voice search from the search window,
just say “Google,” then say what you want to search
for.
•To become a super searcher, visit
www.google.com/insidesearch.
Google Now™
Google Now shows
you what’s around you,
relevant to the
moment: current
traffic, weather, your
appointments, and
more. It all happens
automatically.
To get started, touch
Search , then
Menu >
Settings
>
Google Now .
Chicago
Search, or say Google
OVERCAST
6mph
65°
40°
56°
38°
54°
36°
58°
39°
MON THUWEDTUE
63°

8Control
Voice tips
Voice actions
Voice actions let you perform many tasks just by
speaking to your phone: call or text your friends, get
directions, set an alarm, and more.
To perform a voice action:
1Touch Search , then to open voice search.
2Speak the voice action you want to perform.
Tip: You can also access voice search by touching in
the Google™ Search widget.
If voice search doesn’t understand what you said, it
presents a list of search terms and actions you can touch
to choose.
Some actions, like “send email” and “note to self,” open
a page that prompts you to complete the action by
speaking or typing more information.
Voice Action Commands
Say Followed by
Words you
want to
search for
Example: “Bike shoes.”
Contact
name
Example: “Mike LeBeau” (opens
Mike’s contact card).
“Call” Contact name & optionally, “home”,
“mobile”, or “work.”
Example: “Call Mike LeBeau at
home.”
“Call” Digits of a phone number.
Example: “Call 650 555 1234.”
“Call” Business name.
Example: “Call Native Here Nursery.”
“Map of” Address, name, business name, type
of business, or other location.
Example: “Map of Golden Gate Park,
San Francisco.”
“Directions
to” or
“Navigate
to”
Address, name, business name, type
of business, or other destination.
Example: “Directions to 1299 Colusa
Avenue, Berkeley, California,” or
“Navigate to Union Square, San
Francisco.”
“Go to” Search string or URL.
Example: “Go to Google.com.”
Say Followed by

9Control
“Send text”
or “Send
SMS”
“To” & contact names, “Message” &
message text (speak punctuation).
Example: “Send text to Hugh Briss,
subject, new shoes, message, I can’t
wait to show you my new shoes,
period.”
“Send
email”
One or more of: “To” & contact
names, “Cc” & contact names, “Bcc”
& contact names, “Subject” & subject
text, “Message” & message text
(speak punctuation).
Example: “Send email to Hugh Briss,
subject, new shoes, message, I can’t
wait to show you my new shoes,
period.”
“Note to
self”
Message text.
Example: “Note to self: remember
the milk.”
“Set alarm” “Time” or “for”& time (such as “10:45
a.m.” or “20 minutes from now”),
“Label” & name of alarm.
Example: “Set alarm for 7:45 p.m.,
label, switch the laundry.”
Say Followed by
For more information, touch Apps > Help Center
>
Use Voice Actions or Voice Action commands .
“Listen to” Words to search YouTube for (such as
the name of a song, artist, or album).
Example: “Listen to: smells like teen
spirit.”
Say Followed by

10 Home screen
Quick tips
If you’re not sure what to do next, try one of these:
To . . .
Open a text message,
see contact details, or
open items in a list.
Touch the message,
contact, or item.
See options for the
current screen.
Touch Menu .
Select an item and
open an action bar
(if available).
Touch & hold the item.
Go back to the home
screen.
To u ch H o m e .
Wake up your phone. Press the Power key.
Reboot an
unresponsive phone.
Press and hold the
Power key and the down
volume key for up to
10 seconds.
Home screen
quick access to the things you need most
Quick start: Home screen
The home screen gives you all your latest information in
one place. It’s what you see when you turn on your
phone or touch Home from a menu. It’s basically
like this:
Note: Your home screen might look a little different.
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Natanya
4
BrowserMy Account
Phone People Text Camera
Play Store
4:00
Settings
Toronto
H 24° L 13°
23°
Status Bar
Flick left or right to see
more panels of shortcuts
& widgets.
Shortcuts
Touch to open.
Notifications
Drag this bar down to
see details.
Widget
Favorites Tray
Touch Apps to see
all your apps & widgets.

11Home screen
Use & change your home screen
On your home screen, shortcuts are icons that open
your favorite apps, web bookmarks, contacts, mail
labels, playlists, and more. Widgets are live apps or tools
that provide news, weather, messages, and other
updates.
•To open something, touch it. Touch Home or
Back to return to the home screen.
Tip: When you open a widget, touch Menu to see
any options or settings. You can choose accounts for
some widgets, like
Calendar , Email , Facebook , and
Gmail .
•To add shortcuts to the home screen, touch
Apps , touch and hold an app, then drag it to a spot
on the home screen pages.
To create a shortcut folder, drag one shortcut onto
another to put them both in a folder. To add other
shortcuts, drag them onto the folder icon. To name
the folder, touch it and enter a name at the bottom.
•To add widgets, touch Apps , touch
Widgets at the
top, then touch and hold a widget (or flick left to see
more widgets).
•To move widgets or shortcuts, touch and hold them,
then drag to a new location.
•To remove shortcuts or widgets from the home
screen, touch and hold them, then drag to
Remove at
the top.
•To change wallpaper, touch and hold a blank spot on
the home screen.
Shortcuts in the favorites tray at the bottom of the home
screen always appear in all home screen views. You can
drag shortcuts or folders in or out of the favorites tray
(except the Apps button) for instant access from any
home screen.
Phone status & notifications
Icons at the top right of
the screen show status
information like signal
strength, battery level,
and time.
Icons at the top left show
messages and app
notifications. To see your
notifications, touch the
status bar and drag it
down. Touch a
notification to select it.
Tip: To remove a notification from the list, flick it left or
right. To clear all notifications, touch .
December 20, 2012
New voicemail
Dial *86
10:41 AM
Wi-Fi networks available
Select a Preferred Network
11:20 AM
Jim Somers: Meeting time?
[e-mail]
11:23 AM
3 new messages
Gmail
10:49 AM
4:00
Thursday

12 Home screen
Status bar icons
Tip: Blue connection icons (network, data, Wi-Fi) appear
when your phone is connected to your Google™
network (full signal) H+ (fastest data)
network (roaming) network
(no connection)
GPS active warning
Wi-Fi in range Wi-Fi connected
Bluetooth™ on Bluetooth
connected
USB connected background
data sync
active call missed call
airplane mode microSD card
new text message alarm set
new email calendar event
reminder
new voicemail music player active
vibrate speakerphone on
sound off call muted
battery (charging) downloading
battery (full charge)
account. White connection icons mean your phone is
not communicating with the Google servers.
Note: Apps you download from Google Play™ Store
may show other icons in the status bar to alert you to
specific events.

13Apps & updates
Apps & updates
get the app you want
Quick start: Apps & updates
Touch Apps in any home screen page, then flick left
or right to see all your apps.
In the apps screen, touch
All apps to view or create app
groups.
To add a shortcut to the home screen for an app group
view, touch
All apps > Add group to home .
To close the apps screen, touch Home or Back .
Browse & install apps
One of the great things about a phone is the apps.
Whatever you’re into, whatever you want to do, there’s
ALL APPS WIDGETS
All apps
New group
Downloaded
Frequent
Add group to home
Select the apps screen view.
Choose the app group
you want to see.
Find new apps
on Google Play™.
Create a new app group.
Add app group shortcut
to home screen.
probably an app that can help you. So, go to the place
that has it all, Google Play™ Store.
Find it: Apps >
Play Store
Scroll to and touch the app you want to install. Then,
touch
Install (if app is free) or Buy .
New apps that you install are added to the apps screen.
Tip: Choose your apps and updates carefully, from
trusted sites like
Play Store , as some may impact
your phone’s performance—see “Choose carefully” on
page 14.
Note: When installing an app, make sure you read the
alerts that tell you what information the app will access.
If you don’t want the app to have access to this
information, cancel the installation.
Create shortcut folders
You can use home screen folders to logically group and
store your app shortcuts in a single location.
To create a shortcut folder in the home screen, drag one
shortcut onto another to put them both in a folder. To
add other shortcuts, drag them onto the folder icon.
To name the folder, touch it and enter a name at the
bottom.

14Apps & updates
Recent apps
Your phone remembers the apps that you used most
recently. From the home screen, touch and hold
Home to see the most recent apps used.
Tip: To remove an item from the recent apps list, flick it
left or right.
Manage & restore apps
From the home screen, touch Menu > Manage
apps
.
Touch an app to see its file size, access permissions, and
other details, then touch
Disable , Force stop , Uninstall
(for apps you downloaded),
Clear cache , or other
options.
To reinstall apps from Google Play™ Store, touch
Apps >
Play Store , then touch Menu > My
apps
. Apps that you have previously purchased from
Google Play™ Store are listed and available for
download.
Choose carefully
Apps are great. There's something for everyone. Play,
communicate, work, or have fun. But remember, choose
your apps carefully. Here are a few tips:
•To help prevent spyware, phishing, or viruses from
affecting your phone or privacy, use apps from trusted
sites, like
Play Store .
•In
Play Store , check an app’s ratings and
comments before installing.
•If you doubt the safety of an app, don't install it.
•Like all apps, downloaded apps will use up memory,
data, battery, and processing power—some more
than others. For example, a simple battery level
widget will use less than a streaming music player
app. After installing an app, if you're not happy with
how much memory, data, battery or processing
power it's using, uninstall it. You can always install it
again later.
•Just like web browsing, you may want to monitor
children’s access to apps to help prevent exposure to
inappropriate content.
•Certain apps may not provide completely accurate
information. Take care, especially when it comes to
personal health.
Update my phone
You can check, download, and install phone software
updates using your phone, or using your computer:

15Calls
•Using your phone:
You may get an automatic notification of an available
update on your phone. Simply follow the instructions
to download and install.
To manually check for updates, touch Menu
>
System settings > About phone > System updates .
Your phone downloads any updates over your mobile
network. Remember, these updates can be quite
large (25MB or more) and may not be available in all
countries. If you don’t have an unlimited data plan, or
mobile network updates are not available in your
country, you can update using a computer.
•Using your computer:
On your computer, go to www.motorola.com/myrazr
and check the “Software” links. If an update is
available, follow the installation instructions.
Calls
it’s good to talk
Quick start: Calls
Find it: Apps > Phone
Tip: When the screen is locked, touch and flick to .
Most recent
DIALER FAVORITESRECENT
1 2ABC 3DEF
4GHI 5JKL 6MNO
7PQRS 8TUV 9WXYZ
0
Victor Harp
April 26, 2012
Mobile [phone]
Duringacall:
Hangup
Recent & Favorite Contacts
Delete numbers you entered.
Add Contact
Call
Voice Dial
Dialpad
Mute
Add Call
Speaker
Hold

16 Calls
You can touch Home or Back to leave the active
call display. To reopen it, touch Home >
Phone .
Tip: Search for contacts right from the dialpad. For
example, to find
Jeff in your contacts list, touch 5 - 3 - 3 - 3 .
Matching contacts appear above the number field.
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
Make & answer calls
To make a call, touch Phone , enter a number, then
touch .
Tip: When the screen is locked, touch and flick to
to make a call.
Tip: When you hold your phone to your ear, the display
goes dark to prevent accidental touches. When you
move the phone away from your ear, the display lights
up again.
To answer a call, touch and flick to .
To ignore an incoming call, touch and flick to .
To send a pre-set text
message to the caller,
touch and flick to .
Select a message to
immediately send it.
Tip: To silence an incoming
call alert, press the
Power key or the
volume keys.
Recent calls
Find it: Phone > Recent
•To call a number, touch next to the entry.
•To see call details, touch the entry.
•To send a text message, create a contact, view a
contact, or other options, touch and hold the entry.
•To search the recent calls list, touch .
•To clear the list, touch Menu >
Clear list .
Favorites
Find it: Apps > People > Favorites
•To call, text, email, or view contact information, touch
the contact.
•To edit, share, delete, or set a ringtone for a contact,
touch the contact, then touch Menu .
Can’t talk now. What’s up?
Custom message...
I’ll call you right back.
I’ll call you later.
Can’t talk now. Call me later?

17Calls
Multiple calls & conference calls
During a call, you can start another call, switch between
them, or join them in a conference call.
To start a multiple/conference call, call the first number.
After the call connects, touch . Dial the next number,
or select it from contacts or favorites. When the next
number answers, touch .
Your phone number
Find it: Menu > System settings > About phone
>
Status > My Phone number
TTY mode
Your phone can use an optional teletypewriter (TTY)
device, for people who are hard of hearing or have a
speech impairment.
1Plug the TTY device into the phone’s headset jack.
2Touch
Phone >Menu > Settings > TTY mode ,
and choose a TTY setting.
Emergency calls
Note: Your service provider programs one or more
emergency phone numbers that you can call under any
circumstances, even when your phone is locked.
Emergency numbers vary by country. Your
pre-programmed emergency number(s) may not work in
all locations, and sometimes an emergency call cannot
be placed due to network, environmental, or
interference issues.
1Touch Phone (if your phone is locked, touch
Emergency Call ).
2Enter the emergency number.
3Touch to call the emergency number.
Note: Your phone can use location based services (GPS
and AGPS) to help emergency services find you. See
“Location” on page 39.
Cool down
In very limited circumstances, such as where your
phone has been exposed to extreme heat, you may see
“Cool Down” messages. To avoid possible damage to
your battery and phone, you should follow these
instructions until the phone is within its recommended
temperature range. When your phone is in “Cool Down”
mode, only emergency calls can be made.
More calling features
feature
voice dial Touch , then say the contact name,
business name, or phone number
you want to call.

18 People
international
calls
If your phone service includes
international dialing, press and hold
0
to insert your local international
access code (indicated by
+ ). Then
enter the country code and phone
number.
voicemail To listen to your voicemail
messages, touch & hold
1 in the
dialer screen.
feature
People
be a people person
Quick start: People
Find it: Apps > People
ME ME
A
Set up my profile
297 contacts
Abe Baudo
Astrid Fanning
Anna Medina
Avery Durning
Allie Smyth
Barry Smyth
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
GROUPS FAVORITESPEOPLE Create & view groups
of contacts.
Touch to view contact
information, call, send a text
message, & more.
Search your People.
Switch to dialer.
Add a contact.
Touch a letter to jump to contact
names that start with that letter.