Motorola MOTO Q9H GLOBAL User manual

9h
MOTO
global
Table of Contents
Table of Contents
Welcome to AT&T 4
What’s in the Box? 4
Insert the SIM Card & Battery 5
Charge the Battery 5
Insert a Memory Card 6
Turn On Your MOTO Q™ 9h global 7
Set Up Your MOTO Q™ 9h global 8
Connect to AT&T 8
Learn to Navigate & Type 8
Make Calls 10
Set Up Voicemail 10
Check Voicemail 10
Text & MMS Messages 11
Instant Messaging 14
Go to Web Pages 15
Shop for Tones, Games, Graphics, & More 15
Access Your Email 16
Choose the Best Email Option for You 16
Set Up Personal Email with Xpress Mail™ 17
Set Up Self-Service Corporate Email with Xpress Mail™ 19
Set Up IT-Managed Corporate Email 20
Send & Receive Email 21

Table of Contents
Sync Your Smartphone with Your Computer 22
Sync Contacts, Calendar, Email, Music, & More 22
Use Your MOTO Q™ 9h global for More than Basics 24
Find Your Way With AT&T Navigator 24
AT&T Music™ 26
Record a Video Clip 27
Play a Video Clip 28
Watch CV 29
Watch Live Video with MobiTV 29
Connect a Bluetooth® Wireless Headset 30
Store & Call Contacts 31
Add & View Calendar Events 32
Manage Finances With Mobile Banking from AT&T 33
Troubleshooting & FAQs 34
Tips & Tricks 36
The back cover has a fold-out panel with a control diagram of your smartphone. You can leave
the fold-out open to reference it as you look through this guide.

4
Welcome to AT&T
9h
MOTO
global
Welcome to AT&T
What’s in the Box?
Thank you for purchasing the MOTO Q™9hglobal.
Take note of the components in the box, pictured on
the right.
To get started, we recommend the following:
•Carefully follow the step-by-step instructions
in this guide to set up your
MOTO Q™9hglobal.
•To learn more or if you need help with your
MOTO Q™ 9h global, review the user's guide
on the Getting Started Disc or
visit
att.com/WirelessTutorials .
Get Xpress Mail
Messages (0)
No upcoming appointments.
Profile: Normal
Start Contacts
AT&T 12:00 PM
12/31/2009
Getting Started Disc
(includes User’s Guide and
synchronization software)
Charger
BT90 Extra
Capacity Battery
and
cover
and
Cover
BT60 Standard
Battery
Micro-to-Mini USB
Adapter
Micro USB to 3.5mm
Headset Adapter
Micro USB Data Cable
MOTO Q™ 9h

5
Insert the SIM Card & Battery
Caution: Don’t bend or scratch Subscriber Identity Module (SIM) card. Keep it away from static electricity, water, and dirt.
Your SIM card contains your phone number and information like your list of contacts. Your MOTO Q™9hglobalcomeswithtwo
batteries and two battery covers. The BT60 standard battery uses the narrow cover, while the BT90 extra capacity battery requires
the larger cover.
Charge the Battery
New batteries are not fully charged.
Plug the battery charger into your smartphone and an electrical outlet. It might take
several seconds for charging to start.
During charging, you should see a light around the navigation key. When charging is
complete, your display shows a full battery icon ^. You can’t overcharge your battery.
1. 2. 3. 4. 5. 6.
2 minutes
time varies
charging
empty
full

6
Welcome to AT&T
9h
MOTO
global
Insert a Memory Card
You can use a removable microSD memory card to store music, pictures, videos, and other files. For the maximum card size your
smartphone supports, check
att.com/devicesupport .
1. Open the memory slot cover by gently lifting the cover away from the smartphone as shown. The cover
remains attached to the smartphone.
2. Insert the memory card into the slot, with the card’s metal contacts facing the front of the smartphone.
3. Put the memory slot cover back in place and push it to close it. The cover clicks into place.
Caution: Do not remove your memory card while your smartphone is using it. Don’t bend or scratch your
memory card. Keep it away from static electricity, water and dirt.
To see the files on your memory card, press Start, then All Programs > Applications > File Manager and navigate to the folder
called Storage Card.
1 minute

7
Turn On Your MOTO Q™ 9h global
To turn on your smartphone, press and release O. If prompted, enter your password or SIM
unlock code.
To turn off your smartphone, press and hold Ofor 3 seconds, then release it.
Tip: To change how long your backlight stays on, see “extend battery life” on page 37.
1 minute

8
Set Up Your MOTO Q™ 9h global
9h
MOTO
global
Set Up Your MOTO Q™ 9h global
Connect to AT&T
To connect to the wireless network successfully, your MOTO Q™ 9h global must be powered on, your wireless service must be
active and you must be in a coverage area. On the top right corner of the home screen, you will find the network coverage
indicator:
Learn to Navigate & Type
Tip: If you need help while using your smartphone, visit att.com/WirelessTutorials .
0Full coverage 5No coverage 6Wireless is turned off
1 minute
Get Xpress Mail
Messages (0)
No upcoming appointments.
Profile: Normal
Start Contacts
AT&T 12:00 PM
12/31/2009
Messaging Contacts Calendar ActiveSync
Call History
More
Start
Menu
Start
Cellular Video MEdia Net IM & Email
Home Screen
Menu Screen
1
Press Start (the left soft
key) then All Programs
to open the main menu.
2
Press the Navigation
Key up, down, left, or
right (S) to highlight a
menu feature.
3
Press the Center Key
sto select the
highlighted feature.
Left Soft Key
Select the action in the
bottom left of the screen
(like Start or Done).
Right Soft Key
Select the action in the
bottom right of the screen
(like Contacts or Menu).
Center Key
Select a highlighted item
on the screen.
Navigation Key
Move up, down, left, or
right on the screen.
Back Key
Go back to the previous screen.

9
To go back one menu, press n. To exit any menu or view without saving any changes, press O.
To enter text (such as in a new text
message), press your letter keys.
To delete characters, press n.
Hold nto keep deleting. To start a
new line, press j.
As you enter letters, your smartphone
might try to predict the word.
Predictive text has an orange arrow
below it.
To accept the prediction, press ]right. To see alternate predictions, hold the down arrow on ]. To turn off or configure
predictive text while you are writing a message, press Hthen k>Setup.
Tip: For international characters and other symbols, press Hthen k.
ÁEnters the letter shown on a key (such as Q). To capitalize the next letter (Â), press konce. To capitalize all letters
(á), press ktwice.
ÃEnters a symbol or number on the next key pressed (such as !), then changes to the Ámode to enter letters.
ÄEnters only symbols and numbers on the keys until you press Hagain.
Press Menu to open the sub-menu.
A flashing cursor indicates the insertion point.
Press Hto switch
entry modes (abc,
Alt, or ALT). For
indicator descriptions,
see the following
section.
Send
To:
0/160
Menu
Text Messages
program

10
Set Up Your MOTO Q™ 9h global
9h
MOTO
global
Make Calls
From the home screen, enter a phone number then press Nto make a call.
To voice dial, press and hold h. When prompted, say “Call.” When prompted again, say a number or contact name.
When your smartphone rings and/or vibrates, press Nto answer. To “hang up,” press O.
•To send an incoming call directly to your voicemail, press Ignore or O.
•To put a call on hold, press N. To take the call off hold, press Nagain.
•To answer a second call and put the current call on hold, press N. Then press Nto switch between the two calls. To
create a three-way conference call between these calls, press Menu >Conference.
•To turn the speakerphone on or off, press hduring a call. At the top of your display, %means the speaker is on. The
speaker won’t work when a car kit or headset is connected.
Set Up Voicemail
Press and hold 1to call the voicemail system. The voicemail system asks you to create your password, record your name,
then record a greeting.
Check Voicemail
When you see the voicemail message indicator wat the top of your display, press and
hold 1to check your voicemail.
1 minute
3 minutes
2 minutes