Motorola Telario TC3000 User manual

U SER
GUIDE
6880906Z36-O
TC3000
™
Portable
Communicator

and Motorola are registered trademarks of Motorola, Inc.
TELARIO, TC3000, TR3000, and TS3000 are trademarks of Motorola, Inc.
Copyright © 1999 Motorola, Inc. All rights reserved.
This manual may not be reproduced, in whole or in part, in any form
whatsoever, without the express written permission of Motorola, Inc.
Note: The Motorola products described in this manual contain one
or more computer programs. These computer programs are
protected by copyright laws and international treaties. Unauthorized
reproduction or distribution of these programs, or any part thereof,
may result in severe civil and criminal penalties, and will be
prosecuted to the maximum extent possible under the law. U.S. and
international products patents pending.
This product is covered by one or more issued U.S. Patents. Other Patent
applications pending.

1
Introduction
UTAM Registration ...........................................................................................4
Inspection.........................................................................................................5
TC3000 Communicator Features.....................................................................6
Battery Installation Instructions ........................................................................9
To Insert Battery..........................................................................................9
To Remove Battery......................................................................................9
Charging Instructions .....................................................................................10
Rapid Charge Method ...............................................................................10
Slow Charge Method.................................................................................11
Attaching and Removing the Carry Holster....................................................12
Basic Functions
Turning the TC3000 Communicator On..........................................................13
Turning the TC3000 Communicator Off..........................................................13
Setting the Volume.........................................................................................14
Audio Routing.................................................................................................14
Battery Life Indicator ......................................................................................14
Time-Out Timer..............................................................................................15
Idle Timer .......................................................................................................15
Menu Options.................................................................................................16
Select Ring Type........................................................................................16
Turning the TC3000 Communicator Off.....................................................16
Phone Functions
Entering Phone Service .................................................................................17
Making a Phone Call......................................................................................17
Live Dial of a Phone Call ...........................................................................17
Last Number Redial...................................................................................18
Recall from Phone List ..............................................................................18
Answering a Phone Call.................................................................................19
Hanging-Up a Phone Call...............................................................................19
Holding a Phone Call......................................................................................19
Placing a Phone Call on Hold....................................................................19
Taking a Phone Call off Hold.....................................................................20
Transferring / Conferencing a Phone Call.......................................................20
Phone Call Waiting.........................................................................................20
Voicemail........................................................................................................20
Send Call / End Ring......................................................................................21
Group Ringing................................................................................................21
Table of Contents

2
Table of Contents
Group Talk
Selecting a Group...........................................................................................22
Last Group Select / Displayed...................................................................22
Scroll..........................................................................................................22
Initiating a Group Talk.....................................................................................23
Group Busy Signal .........................................................................................23
User Out of Range .........................................................................................24
System Busy Signal .......................................................................................24
Busy System Auto Retry ................................................................................25
Receiving a Group Talk..................................................................................26
Person Link
Link ID Recognition........................................................................................27
Entering Person Link Service.........................................................................27
Initiating a Person Link Call............................................................................28
Direct Entry of Link ID ...............................................................................28
Recall from Link List..................................................................................30
Link ID ReLink...........................................................................................32
Target User Busy Signal.................................................................................33
User Out of Range .........................................................................................33
System Busy Signal .......................................................................................33
System Busy Auto Retry ................................................................................34
Receiving a Person Link.................................................................................35
Disconnecting a Person Link..........................................................................35
Integrating Services
Person Link Notification During Group Talk Receive......................................37
Person Link Notification During Group Talk Transmit.....................................38
Phone Call Notification During Group Talk Receive.......................................39
Phone Call Notification During Group Talk Transmit ......................................40
Person Link Notification During Person Link Receive ....................................41
Person Link Notification During Person Link Transmit....................................42
Phone Call Notification During Person Link Receive......................................43
Phone Call Notification During Person Link Transmit.....................................44
Person Link Notification During a Phone Call.................................................45
Initiating a Group Talk During a Phone Call ...................................................46
Initiating a Person Link During a Phone Call..................................................47
Integrated Services Quick Reference Table...................................................49
Accessories.......................................................................................................51
LED Indications and Alert Tones.....................................................................52
Troubleshooting................................................................................................53

3
Table of Contents
Important Safety Information
Scope.............................................................................................................56
Exposure to Frequency Energy......................................................................56
Portable Communicator Operation and EME Exposure............................58
Electromagnetic Interference / Compatibility..................................................58
Facilities.....................................................................................................58
Medial Devices ..........................................................................................59
Operational Warning ......................................................................................60
Potentially Explosive Atmospheres............................................................60
Batteries ....................................................................................................60
Blasting Caps and Areas...........................................................................60
Operational Cautions......................................................................................61
Communicator Care.......................................................................................61
Batteries and Chargers ..................................................................................61
Charging Batteries.....................................................................................61
Charging Temperatures.............................................................................62
Recharging NiMH Batteries.......................................................................62
Recycling / Disposal of Batteries...............................................................63
Battery Charger.........................................................................................64
Licensing ...........................................................................................................65
Service ...........................................................................................................66
Computer Software Copyrights ......................................................................66

4
Congratulations! You are about to increase your business’
productivity through the use of the TC3000™ Communicator. The
TC3000 Communicator is part of the Telario™ product system, a
state of the art Motorola digital communications system. Your
TC3000 Communicator has been designed exclusively to function
with other TC3000 Communicators and TR3000™ Radios, and
with the TS3000™ Control Station.
Your Communicator offers you three types of communications
services:
•Phone Communication
•Group Talk Communication (up to 10 Groups)
•Person Link Communication
Your Communicator enables you to enhance your
communications like no other product by integrating services.
Integration of services allows you to:
•be informed of and accept an incoming Phone Call or
Person Link while in a Phone Call, Group Talk, or Person
Link
•make a Phone Call, Group Talk, or Person Link while in a
Phone Call.
For more information on Integrating Services, refer to page 36.
UTAM Registration
Installation of this equipment is subject to notification and
coordination with UTAM, Inc. Any relocation of this equipment
must be coordinated through, and approved by UTAM. UTAM can
be contacted at (800) 429-UTAM [phone].
Introduction

5
Introduction
Inspection
Your Communicator ships standard with the following items:
•NiMH Battery
•Carry Holster
•Rapid Rate Charger with spare battery compartment &
charging transformer
•Manual (not shown)

6
Introduction
TC3000 Communicator Features
Controls
1. OK Button – Press to turn on, or to answer the display prompt
2. Link Button – Press to enter Person Link Service or accept a
Person Link
3. Scroll Buttons – Press to select a Group, scroll a list, or to
scroll the menu options
4. Menu Button – Press to enter the menu mode
5. Speaker Button – Press to route the audio from the earpiece to
the loud speaker. Press again to route the audio from the loud
speaker to the earpiece
6. Recall Button – Press to access a pre-stored list of names and
numbers
7. Phone Button – Press to enter Phone Service or to answer a
Phone Call
8. End Button – Press to:
•exit a service
•end a Phone Call or Person Link
•refuse a Person Link
•navigate back to the previous display
9. Push-To-Transmit (PTT) Button – Press and hold to transmit
10. Volume Down Button
11. Volume Up Button
12. Tap Button – Press to transfer a Phone Call or to answer call waiting
13. Accessory Connector
14. Battery Latch (located on both sides of the Communicator)
Audio Indicators
A. Low Audio (earpiece)
B. Microphone
C. High Audio (loud speaker)
Visual Indicators
D. Battery Charging LED Indicator – Indicates charging status
E. Communications Progress LED – Indicates transmit and receive
F. Display – 2-Line, 12-Character alphanumeric test

7
Introduction
1
2
3
3
4
B
5
6
7
8
9
10
11
12 E
F
D
14
13
A
C

8
Introduction
Display Icons
TC3000 Communicator Icon Indications
Icon Description
Signal Strength None – the icon will
blink
Signal Strength Weak
Signal Strength Moderate
Signal Strength Strong
Speaker Audio High – audio is heard
from the loud speaker
Speaker Audio Low – audio is heard
from the earpiece
Phone Call
Person Link
Ring
Vibrate
Scroll
Battery Level Low
Battery Level Medium
Battery Level High

9
Introduction
Battery Installation Instructions
To Insert Battery
Squeeze the two bottom side battery latches in and slide the
battery tray down and out of the Communicator. Refer to
Figure 1.
Place the battery pack into the tray with the arrows facing
upward. Refer to Figure 2.
Slide the battery tray into the Communicator until it snaps
into place.
To Remove Battery
Squeeze the two bottom side battery latches in and slide the
battery tray down and out of the Communicator. Refer to
Figure 1.
Remove the battery pack from the tray by pushing downward
on the battery and pivoting it away from the tray until the
hook-latch on the battery clears the tray. Refer to Figure 3.
1
2
3
1
2
WARNINGWARNING
Figure 1.
Battery Tray
Battery
Latch
WARNINGWARNING
Figure 2.
Insert Battery Pack
Figure 3.
Remove Battery Pack

10
Introduction
Charging Instructions
MPORTANT: The battery is shipped from the factory uncharged and
must be charged before use.
Your battery will need to be charged using the rapid charge method
before operating your Communicator for the first time. The rapid
charge method fully charges your battery in 60 minutes.
Your charger has the capability of charging both a battery inside
the Communicator (rapid charge method) and a spare battery
(slow charge method) simultaneously.
OTE: Do not leave the Communicator or battery in the charger for
extended periods of time (1 week) so as to avoid a decrease
in overall battery performance.
Plug the round end of the transformer cord into the socket
located on the back of the charger.
Plug the transformer into the appropriate AC outlet.
Rapid Charge Method (battery inside Communicator)
Align the grooved rails of the Communicator with the guide
rails of the charger and insert the Communicator, with the
battery inside, into the charger pocket. Refer to Figure 4.
OTE: Your Communicator can be left on to receive
communications while charging without causing harm to the
battery or battery charger. However, if the Communicator
remains on while charging, it will require at least 25% more
time for the battery to charge to full capacity.
I
N
1
2
1
N

11
Introduction
When the Communicator is properly inserted into the
charger pocket the battery charging LED indicator on the
Communicator will indicate:
• Red while the battery is rapid charging. The battery fully
charges in 60 minutes.
• Green when the battery is fully charged. This occurs once
rapid charge is completed.
• Yellow if there is a charging problem.
Slow Charge Method (battery only)
Insert a spare battery into the charger pocket. The red LED
on the charger will light when the battery is properly
installed. The battery fully charges in 24 hours.
2
1
Figure 4.
Grooved
Rails
Guide
Rails
Red
LED
Spare Battery
Transformer
Battery Charging
LED Indicator

12
Introduction
Attaching and Removing the Carry Holster
To Attach the Carry Holster
Place the Communicator
To Remove the Carry Holster
Lift the Communicator
1
1

13
Turning the TC3000 Communicator On
Press the button.
•A short, high-pitched tone will sound, indicating successful
start-up. If the Communicator is not operating properly, a
continuous low-pitched tone will sound.
When turning on your Communicator for the
first time, the first available Group will be
your initial default Group. Afterward, when
turning the communicator on, it will default to
the last selected Group. Refer to page 22 to
select another Group.
To preserve battery life, your Communicator will enter a “battery
saver” mode after several minutes of no activity. Your
Communicator will return to full operation by pressing any button
or by receiving a transmission.
Your Communicator and its battery have been designed for
uninterrupted use, making it unnecessary to turn it off when not in
use. See Charging Instructions on page 10 for more information.
Turning the TC3000 Communicator Off
To enter the menu mode, press the button.
Press the right scroll button once
to view the
“Turn Off” option.
•Line 2 of the display will prompt how to
turn off:
“OK=Select” .
To turn off the Communicator, press the button.
1
Show Display
GROUP TALK1
1
2
Show Display
3
Basic Functions

14
Basic Functions
Setting the Volume
Press the volume up / down buttons on the side of the
Communicator to adjust the volume to a comfortable listening level.
Each press of the volume up / down buttons will provide you with
audio feedback of the listening level. The lowest volume level will
still provide you with minimal audio.
Audio Routing
The audio from the handset earpiece can be routed to the loud
speaker or visa versa at any time during a conversation during a
Group Talk or a Person Link. The default audio for the following
services is:
•Group Talk – High Audio (loud speaker)
•Person Link – High Audio (loud speaker)
•Phone – Low Audio (earpiece)
OTE: While audio routing is not available in Phone Service, the
default is Low Audio.
To route the audio from the earpiece to the loud speaker,
press the button. To reroute the audio from the loud
speaker to the earpiece, press the button again.
Battery Life Indicator
Your Communicator has a built-in feature to alert you when your
battery life is low (approximately 5-10% charge remaining):
•Two (2) short, low-pitched tones will sound every 10
minutes and upon release of the PTT button.
•The display will indicate a Battery Gauge Icon. As battery
life drops, the battery gauge icon will indicate battery life in
three stages. When battery life has approximately 5-10%
charge remaining, the battery icon gauge will blink with one
bar remaining.
N
1
Blinks when
5-10% charge remains

15
Basic Functions
Time-Out Timer
Time-Out Timer limits the amount of time you have to transmit in
Group Talk or Person Link Services. Preprogrammed from
1 to 255 seconds or Off.
•When you reach the time limit, a continuous, low pitched
tone will sound (until you release the PTT) and your
transmission will be cut off.
Idle Timer
Your Communicator has a built-in Idle Timer that can be
programmed from 0-30 seconds that will take you out of any mode
or service you have entered if no action has taken place within the
given amount of time.
•For example, if you enter Phone Service but do not dial a
phone number, your Communicator will automatically return
to Group Talk Service, so as not to tie up system resources.
OTE: This feature is applicable to Phone and Person Link
Services, and to the Menu button.
N

16
Basic Functions
Menu Options
Within the Menu List use the or scroll buttons to select
options.
Select Ring Type
Select from two (2) audible ring types or vibration.
To enter the menu mode, press the button.
Scroll through the menu options by pressing either the
or scroll buttons until the desired ring option appears.
•Line 2 of the display will prompt how to select: “OK=Select” .
To select the ring option, press the button.
•You will hear the selected ring once.
Turning the TC3000 Communicator Off
To enter the menu mode, press the button.
Press the right scroll button once
to view the
“Turn Off” option.
•Line 2 of the display will prompt how to
turn off:
“OK=Select”.
To turn off the Communicator, press the button.
1
2
3
1
2
Show Display
3

17
Your Communicator offers full duplex telephone functionality and
offers the capability of storing phone numbers alphanumerically.
If a phone number is to be designated with a name, it
must first
be preprogrammed by an authorized Motorola dealer.
Entering Phone Service
To enter Phone Service, press the button.
•You will hear a dial tone.
Making a Phone Call
There are three (3) different ways a Phone Call can be made on
your Communicator when in Phone Service.
(1) Live Dial of a Phone Call
To enter Phone Service, press the button.
Enter the digits of the phone number to be called.
•The display will indicate the digits as
they are entered.
•The phone number will be dialed
automatically after the last digit is
entered.
1
1
2
Show Display
Phone Functions

18
Phone Functions
(2) Last Number Redial
To enter Phone Service, press the button.
•Line 1 of the display will indicate the
last phone number or name dialed.
Line 2 of the display will prompt how to
redial:
“OK=Redial” .
To redial and send, press the button.
(3) Recall from Phone List
To enter Phone Service, press the button.
To access the phone list, press the button.
Scroll through the phone list of names and numbers stored
by pressing either the or scroll buttons.
•Line 1 of the display will indicate the
stored phone number or name. Line 2
of the display will prompt how to dial:
“OK=Select” .
To select and send, press the button.
1
Show Display
2
1
2
3
Show Display
Select
4