Motorola V series 60g User manual

Tri-Band Digital Wireless Telephone
V.series™ 60g
GSM 900/1800/1900 MHz & GPRS echnologies
Level III Service Manual

6881038B35 i
Level III Service Manual Table ofContents
Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Product Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Regulatory Agency Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Computer Program Copyrights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
About This Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Warranty Service Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Controls, Indicators, and Input / Output (I/O) Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
User Interface Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Alert Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Battery Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Tools and Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Removing and Replacing the Battery Housing and Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Removing and Replacing the Subscriber Identity Module (SIM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Removing and Replacing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Removing and Replacing the Rear Chassis Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Removing and Replacing the Transceiver Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Removing and Replacing the Volume / Smart and Voice Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Removing and Replacing the Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Removing and Replacing the Spacer Gasket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Removing and Replacing the Keyboard Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Removing and Replacing the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Removing and Replacing the Flip Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Subscriber Identity Module (SIM) and Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Personality Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Manual Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Manual Test Mode Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Programming: Software Upgrade and Flexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Part Number Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
ExplodedViewParts List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Model-dependent Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . 44
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6881038B35
Level III Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

ii 6881038B35
Table of Contents
Table ofContents (continued)
Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . 48
BlockDiagram.....................................................................52
RFSchematic.......................................................................54
ALSchematic......................................................................55
BoardLayout......................................................................57
SignalFlow........................................................................59
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1
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6881038B35

6881038B35 July 23,2001 1
Level III Service Manual Introduction
Introduction Motorola®Inc. maintains a worldwide organization that is dedicated to provide
responsive, full-service customer support. Motorola products are serviced by an
international network of company-operated product care centers as well as autho-
rized independent service firms.
Available on a contract basis, Motorola Inc. offers comprehensive maintenance and
installation programs which enable customers to meet requirements for reliable,
continuous communications.
TolearnmoreaboutthewiderangeofMotorolaserviceprograms,contactyourlocal
Motorola products representative or the nearest Customer Service Manager.
Product Identification
Motorolaproductsareidentifiedbythemodelnumberonthehousing.Usetheentire
model number when inquiring about the product. Numbers are also assigned to
chassis and kits. Use these numbers when requesting information or ordering
replacement parts.
Product Names
Product names included in V. Series 60g telephones are listed on
the front cover. Product names are subject to change without notice. Some product
names, as well as some frequency bands, are available only in certain markets.
Product Changes
When electrical, mechanical or production changes are incorporated into Motorola
products, a revision letter is assigned to the chassis or kit affected, for example; -
A, -B, or -C, and so on.
The chassis or kit number, complete with revision number is imprinted during
production. The revision letter is an integral part of the chassis or kit number and
is also listed on schematic diagrams and printed circuit board layouts.
Regulatory Agency Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following conditions:
1. This device may not cause any harmful interference, and
2. this device must accept interference received, including interference that may
cause undesired operation.
This class B device also complies with all requirements of the Canadian Interfer-
ence-Causing Equipment Regulations (ICES-003).
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement
sur le matériel brouilleur du Canada.
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6881038B35

26881038B35
Introduction
Computer Program Copyrights
The Motorola products described in this manual may include Motorola computer
programs stored in semiconductor memories or other media that are copyrighted
withallrightsreservedworldwide toMotorola.Lawsinthe UnitedStatesandother
countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted
computer programs, including the exclusive right to copy, reproduce, modify,
decompile, disassemble, and reverse-engineer the Motorola computer programs in
any manner or form without Motorola's prior written consent. Furthermore, the
purchase of Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license or rights under the copyrights,
patents, or patent applications of Motorola, except for a nonexclusive license to use
the Motorola product and the Motorola computer programs with the Motorola
product.
About This Service Manual
Usingthis service manual andthe suggestions containedin it assures proper
installation,operation, and maintenance of V. Series 60g telephones. Refer questions
about this manual to the nearest Customer Service Manager.
A product family is the group of products having the same account product code
(APC). To locate the APC on a device, refer to “Mechanical Serial Number (MSN)”
later in this manual.
Audience
This documentaidsservice personnel in testingandrepairingV. Series 60g telephones.
Service personnel should be familiar with electronic assembly, testing, and trouble-
shooting methods, and with the operation and use of associated test equipment.
Use of this document assures proper installation, operation, and maintenance of
Motorola products and equipment. It contains all service information required for
the equipment described and is current as of the printing date.
Scope
The scope of this document is to provide the reader with basic information relating
to V. Series 60g telephones, and also to provide procedures and processes for repairing
the units at Level 1 and 2 service centers including:
•Unit swap out
•Repairing of mechanical faults
•Basic modular troubleshooting
•Testing and verification of unit functionality
•Initiate warranty claims and send faulty modules to Level 3 or 4 repair
centers.
6881038B35
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6881038B35 3
Level III Service Manual Introduction
Conventions
Special characters and typefaces, listed and described below, are used in this
publication to emphasize certain types of information.
Revisions
Any changes that occur after manuals are printed are described in publication
revision bulletins (PMRs). These bulletins provide change information that can
include new parts listing data, schematic diagrams, and printed board layouts.
Warranty Service Policy
The product will be sold with the standard 12 months warranty terms and condi-
tions. Accidental damage, misuse, and extended warranties offered by retailers are
not supported under warranty. Non warranty repairs are available at agreed fixed
repair prices.
Out of Box Failure Policy
The standard out ofbox failure criteria applies. Customer units that fail very early
onafterthedateofsale,aretobereturnedtoManufacturingforrootcauseanalysis,
to guard against epidemic criteria. Manufacturing to bear the costs of early life
failure.
Product Support
Customer’soriginalunitswillberepairedbutnotrefurbishedasstandard.Appoint-
edMotorolaService Hubs will performwarrantyandnon-warrantyfieldservicefor
level2(assemblies)andlevel3(limitedPCBcomponent).TheMotorolaHTCcenters
will perform level 4 (full component) repairs.
➧Note: Emphasizes additional information pertinent to the subject
matter.
GCaution: Emphasizes information about actions which may result in
equipment damage.
EWarning: Emphasizes information about actions which may result
in personal injury.
EKeys to be pressedare represented graphically.For example, instead of “Press
the Enter Key”, you will see “Press E”.
Information from a screen is shown in text as similar as possible to what
appears in the display. For example, ALERTS or ALERTS or ALERTS.
Information that you need to type is printed in boldface type

46881038B35
Introduction V. Series 60g
Customer Support
Customer support is available through dedicated Call Centers and in-country help
desks. Product Service training should be arranged through the local Motorola
Support Center.
Parts Replacement
When ordering replacement parts or equipment, include the Motorola part number
and description used in the service manual or supplement.
When ordering crystals or channel elements, specify the Motorola part number,
description, crystal frequency, and operating frequency desired.
WhentheMotorolapartnumberofacomponentisnotknown,usetheproductmodel
number or other related major assembly along with a description of the related
major assembly and of the component in question.
In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834
Accessories and Aftermarket Division (AAD)
Replacement parts, test equipment, and manuals can be ordered from AAD.
U.S.A Outside U.S.A.
Phone: [phone] Phone: [phone]
FAX: [phone] FAX: [phone]

6881038B35 5
Level III Service Manual Specifications
Specifications
General Function Specification
Frequency Range GSM 880-915 MHz Tx (with EGSM)
925-960 MHZ Rx
Frequency Range DCS 1710-1785 MHz Tx
1805-1880 MHz Rx
Frequency Range PCS 1850.2-1909.8 MHz Tx
1930.2-1989.8 MHz Rx
Channel Spacing 200 kHz
Channels 174 EGSM, 374 DCS, 274 PCS carriers with 8 ch. per carrier
Modulation GMSK at BT = 0.3
Transmitter Phase Accuracy 5 Degrees RMS, 20 Degrees peak
Duplex Spacing 45 MHz GSM, 95 MHz DCS, 80 MHz PCS
Frequency Stability ± 0.10 ppm of the downlink frequency (Rx)
Operating Voltage +3.0V dc to +4.2V dc (battery)
+4.4V dc to +6.3V dc (external connector)
Transmit Current Drain 250 mA nominal at room temperature
Stand-by Current drain 6.5 mA (DRX2), 3.75 mA (DXR9) nominal at room temperature
Dimensions, with 500 mAh Li Ion
battery 86.8 mm x 45 mm x 24.2 mm (3.42 inches x 1.77 inches x 0.95 inches)
Size (Volume) 73 cc (4.45 in3), with 500 mAh battery
Weight 110 gm (3.9 oz), with 500 mAh battery
Temperature Range -10°C to +55°C (+15°F to +130°F)
Battery Life, 500 mAh LI Ion Battery Talk Time 108 to 159 minutes
Standby 77 to 133 hours
All talk and standby times are approximate and depend on
network configuration, signal strength, and features selected.
Standby times are quoted as a range from DRX=2 to DRX=9.
Talk times are quoted as a range from DTX off to DTX on.
Transmitter Function Specification
RF Power Output 33 dBm nominal GSM, 30 dBm nominal DCS / PCS
Output Impedance 50 ohms nominal
Spurious Emissions -36 dBm from 0.1 to 1 GHz, -30 dBm from 1 to 4 GHz
Receiver Function Specification
Receive Sensitivity -106 dBm GSM, -104 dBm DCS / PCS
RX bit error rate (100k bits) Type II < 2%
Channel Hop Time 500 microseconds
Time to Camp Approximately 5-10 seconds
Speech Coding Function Specification
Speech Coding Type Regular pulse excitation / linear predictive coding with long
term prediction (RPE LPC with LTP)
Bit Rate 13.0 kbps
Frame Duration 20 ms
Block Length 260 bits
Classes Class 1 bits = 182 bits; Class 2 bits = 78 bits
Bit Rate with FEC Encoding 22.8 kbps

66881038B35
Product OverviewV. Series 60g
Product Overview
Motorola V. Series 60g telephonesare the smallest andlightestglobal system for mobile
communications (GSM) general packet radio service (GPRS)wirelessapplication
protocol (WAP)-enabled mobile phones currently available. The V. Series 60g incorpo-
rates a new user interface (UI) for easier operation, allows short message service
(SMS) textmessaging, and includes personal information manager (PIM) function-
ality. It is a tri-band phone that allows roaming within the GSM 900 MHz, digital
cellularsystem(DCS)1800MHz,andpersonalcommunicationsservices(PCS)1900
MHz bands.
V. Series 60g telephones support GPRS and SMS inaddition totraditionalcircuit
switched transport technologies. GPRS, where available, provides substantial
increasesinmobiledatacommunicationsperformanceandtheefficientuseof radio
spectrum.DatatransmissionratesforGSMnetworkscanpotentiallyincreasefrom
thecurrentrateof9.6kbpsuptoatheoreticalmaximumof171.2kbps.Anincreased
data rate is by no means the only benefit provided by GPRS. A key advantage is
the provision of a permanent virtual connection to the network. This “always on”
connectionispossible becauseGPRSusespacketdatatransfersothat,forexample,
email can be downloaded in “background mode.”There is no need for the user to re-
connect before requesting a service, eliminating connection set-up delays and
adding convenience and immediacy to data services access. The “virtual”nature of
this connection means that network resources are not consumed during periods
when a user is not actually sending or receiving data.
V. Series 60g telephoneshaveaclam form factor. They featurean anodizedaluminum
housing with titanium knuckles and have an externally viewable 96 x 16 pixel
displayforcalleridentificationanddate/time,aninternal96x64pixeldisplay,and
the speaker located in the flip. At the top of the phone, on the right knuckle, the
service indicator (status light) changes color to show the phone’s state (incoming
callormessagereceived,forexample)ataglance.Thebottompartoftheclam(front
housing)containsthekeypad,transceiverprintedcircuit board(PCB),microphone,
flex connection, external accessory connector, smart button, volume buttons, and
voice button. The standard 500 mAh Lithium Ion (Li Ion) battery fits behind a
removable anodized aluminum back cover.
The phone accepts both 3V and 5V mini subscriber identity module (SIM) cards
which fit into the SIM holder underneath the battery. The antenna is a fixed stub
type antenna. Inexpensive direct connection to a computer or handheld device via
RS232 or USB for data and fax calls, and for synchronizing phonebookentries with
TrueSync®software, can be accomplished by using the optional data cable and soft
modem.
Features
V.Series 60gtelephonesuse advanced,self-contained,sealed, custom integrated circuits
to perform the complex functions required for GSM GPRS communication. Aside
from the space and weight advantage, microcircuits enhance basic reliability,
simplify maintenance, and provide a wide variety of operational functions.
Features available in this family of telephones include:
•Lower voltage technology that provides increased standby and talk times.
•Supports 3V and 5V SIM cards.
•Extended GSM (EGSM) channels.
•Tri-coder/decoder (CODEC) that allows full rate, half rate, and enhanced full
rate modes of transmission.

6881038B35 7
Level III Service Manual ProductOverview
•Supports mobile originated / mobile terminated SMS, concatenated SMS, and
cell broadcast messages.1
•Supports GPRS, circuit switched, and SMS networks.1
•WAP 1.1 enabled microbrowser.1
•Supports SIM Toolkit (STK), Class 2.1
•Caller ID with link to phone book alerts.1
•Dual tinted mirror film (TMF) displays with electroluminescent (EL) back-
lighting: internal 96x64 pixel; external 96x16 pixel.
•Internal display provides 3 lines of text, 1 line of icons, and 1 line of prompts.
•Display zoom 3 line to 2 line toggle.
•Display animation provides smooth-scrolling menus.
•PIM functionality includes: date book, message center, and 400 number phone
book with Starfish®and TrueSync®support.2
•Voice activation for phonebook entries and menu shortcuts.
•Voice note voice recorder.3
•iTAP™software for predictive text entry.
•Turbo Dial®abbreviated dialing.
•Multi-language support: English, Spanish, French, and Portuguese.
•32 alerts.
•VibraCall®silent alert.
•Data capable without PC card using RS232 or USB.
•Integrated headset jack.
•Smart button operation.
•Hearing aid telephone interconnection system (HATIS) support.4
•Anodized aluminum housing.
Speaker Dependant Voice Activation and Voice Note Recording
This feature allows voice tags to be used for voice dialing up to 20 phone numbers
inthephonebookandforcreatingupto5voiceshortcutsformenuitems.Thephone
must be “trained”by the voice tag being read into the phone’s memory twice before
it is recognized.
Voice tags can be added to the phone’s memory using the usual name addition
methods (i.e., via the phone book menu structure or with the shortcut editor).
1. Network, subscription and SIM card or service provider dependent feature. Not available in all areas.
2. Designed to synchronize with basic features of the initial release of many popular Personal Information Management (PIM) software and hardware
products.
3. Use of this function may be subject to varying State and Federal laws regarding privacy of phone conversations.
4. Not compatible with all hearing aids. Hearing aids must contain a T-coil. T-coil must be activated when using the phone.
➧The user cannot place or receive calls while adding voice tags to the phone’s memory.
➧Because the GSM standard does not provide the option to store voice tags onto the
SIM card, voice tags are added to the phone’s memory.

86881038B35
Product OverviewV. Series 60g
V. Series 60g telephonesalsoincludeavoicenoterecorderthatallowsupto 2 minutes of
personal messages to be recorded. This feature has a complete set of record,
playback, and management tools that make it easy to store and maintain a list of
personal memos.
Wireless Access Protocol (WAP) 1.1 Compliancy
In the WAP environment, access to the Internet is initiated in wireless markup
language (WML), which is derived from hypertext markup language (HTML). The
requestispassedtoaWAPgatewaywhichretrievestheinformationfromtheserver
in standard HTML (subsequently filtered to WML) or directly in WML if available.
The information is then passed to the mobile subscriber via the mobile network.
TheV. Series 60g microbrowser can be configured for baud, idle timeout, line type,
phone number, and connection type.
SIM Application ToolkitTM - Class 2
SIM Application Toolkit is a value-added service delivery mechanism that allows
GSM operators to customize the services they offer their customers, from the
occasional user who requests sports news and traffic alerts, to a high call time
business user who receives stock alerts and checks flight times. Operators can now
create their own value-added services menu quickly and easily in the phone. The
customized menu will appear as the first menu and may be updated over-the-air
with new services when customers request them.
Simplified Text Entry
There are three different ways to enter text using the phone keypad:
•iTAP™predictive text entry. Press a key to generate a character and a
dynamic dictionary uses this to build and display a set of word or name
options. The iTAP™feature may not be available on the phone in all lan-
guages.
•Tap. Press a key to generate a character.
•Numeric. The keypad produces numeric characters only. For some text areas
this is the only method available; for example, phone numbers.
Caller Line Identification
Upon receipt of a call, the calling party’s phone number is compared to the phone
book. If the number matches a phone book entry, that name will be displayed. If
there is no phone book entry, the incoming phone number will be displayed. In the
➧Bitmap image data will download as text. If the image is larger than the screen,
only part of the image will display.
➧When the user receives a call while in browser mode, the browser will pause and
allow the user to resume after completing the call.

6881038B35 9
Level III Service Manual ProductOverview
event that no caller identification information is available, the Incoming Call
message is displayed.
Other Features
Detailed descriptions of these and the other V.60g features can be found inthe
appropriate V.60g telephoneuser’s guidelistedin the “RelatedPublications”
section toward the end of this manual.
➧User must subscribe to a caller line identification service through their service
provider.

10 6881038B35
GeneralOperation V. Series 60g
General Operation
Controls, Indicators, and Input / Output (I/O) Connections
The V.60g telephone’scontrolsarelocatedon the sides of the device and on the
keypad. Indicators, in the form of icons, are displayed on the LCD (see Figure 3).
Service statusis indicatedbya tri-color lightemittingdiode(LED)locatedat the
top ofthe phone on the right knuckle (Table 1).V.60g phones have anaudible
alert transducer on the top and I/O connectors, consisting of a headset jack and an
accessory port, located on the top and bottom of the phone. See Figure 1.
010621o
Figure1.V.60g Telephone Controls, indicators, and I/O

6881038B35 11
Level III Service Manual General Operation
Service Indicator
The service indicator (status light) changes color to show the user the state of the
phone as shown in Table 1, below.
Menu Navigation
V.60g telephonesare equippedwith anewuser-friendlyinterface that employs
soft keys and a 2-way scroll key to access phone functions and features. See
Figure 2.
Table 1. Service Indicator States
Indication State
Alternating red / green (fast) Incoming call
Flashing green In service, home system
Flashing yellow Roaming, non-home system
Flashing red (slow) No service
Flashing red (fast) Text or voicemail message received but no service
Alternating green (short) / red (long) Text or voicemail message received, home system
Alternating yellow (short / red (long) Text or voicemail message received, roaming
service
010622o
Figure 2. V.60g MenuNavigation

12 6881038B35
GeneralOperation V. Series 60g
“Soft keys”refer to non-labeled keys that correspond to text options displayed on
the screen. The left and right softkeys perform the function shown inthe cornersof thedisplay.Theright keywill usually select an option whereas the left key will
usually exit a function or return to a previous screen.
The menu keyopens the initialmenu structure,orallows access toasubmenuwheneverappearson the screen.See Figure 4 fordetails of theV.60g menustructure.
Liquid CrystalDisplay (LC D)
The LCDprovides a highcontrast backlit display for easy readability in all light
conditions. The large bit-mapped 96 x 64 display includes 3 lines of text, 1 line of
icons, and 1 line of prompts.
Display zoom allows setting the phone’s display to show either three lines or two
lines of text plus soft key labels. Three lines of text display more information, while
two lines increase text size for improved visibility.
Display animation makes the phone’s menus move smoothly as the user scrolls up
and down. Turn animation off to conserve the battery.
Figure 3 shows some common icons displayed on the LCD.•Signal Strength Indicator. Shows the strength of the phone’s connection
with the network. Calls cannot be sent or received when the “no signal”indica-
tor is displayed.
•In Use Indicator. Appears when a call is in progress.
•Roam Indicator.5Appears when the phone uses another network system out-
side the user’s home network. When leaving the home network area, the phone
roams, or seeks another network.
010623o
Figure3.V.60g Icon Indicators
➧Whether a phone displays all indicators depends on the programming and services
to which the user subscribes.

6881038B35 13
Level III Service Manual General Operation
•Message Waiting Indicator.5Appears when the phone receives a text mes-
sage. This is a network-dependent feature.
•Voice Message Waiting Indicator.5Appears when a voicemail message is
received. This is a network-dependent feature.
•Battery Level Indicator. Shows the amount of charge left in the battery. The
more segments visible, the greater the charge. Recharge the battery as soon as
possible when the Low Battery warning message appears.
•Clock. Shows the current time.
•Menu Indicator. Indicates the user can press the menu soft key to open a
menu.
•Alert Setting Indicator. Shows the current selected alert. The default alert
setting is a ringer.
5. Network, subscription and SIM card or service provider dependent feature. Not available in all areas.

14 6881038B35
GeneralOperation V. Series 60g
User Interface Menu Structure
Figure 4 shows the V.60g telephone menu struct ure.
Alert Settings
V.60g telephones include up to32preset alert tones and vibrations thatcan be
applied to all alert events at the same time.
010624oFigure 4. V.60g MenuStructure
➧Pressing either volume key will mute the alert.

6881038B35 15
Level III Service Manual General Operation
Battery Function
Battery Gauge
The telephone displays a battery level indicator icon in the idle screen to indicate
the battery charge level. The gauge shows four levels: 100%, 66%, 33%, and Low
Battery.
Battery Removal
Removingthebatterycausesthedevicetoimmediatelyshutdownandanypending
work (for example, partially entered phone book entries or outgoing messages) is
lost.
Operation
For detailed operating instructions, refer to the appropriate User’s Guide listed in
the Related Publications section toward the end of this manual.
➧To ensure proper memory retention, turn OFF the phone before removing the
battery. Immediately replace the old battery with a fresh battery.
GIf the battery is removed while receiving a message, the message will be lost.

16 6881038B35
GeneralOperation V. Series 60g

6881038B35 17
Level III Service Manual Tools and TestEquipment
Tools and Test Equipment
The following table lists tools and test equipment recommended for disassembly
and reassembly of V.60g telephones.Use either the listed items or equivalents.
Table 2. General Test Equipment and Tools
Motorola Part Number1Description Application
RSX4043-A Torque Driver Used to remove and replace screws
—Torque Driver Bit T-6 Plus, Apex 440-6IP
Torx Plus or equivalent Used with torque driver
See Table 7 Rapid Charger Used to charge battery and to power
device
0180386A82 AntistaticMatKit(includes66-80387A95 antistatic mat, 66-80334B36 ground
cord, and 42-80385A59 wrist band)
Provides protection from damage to
device caused by electrostatic discharge
(ESD)
6680388B67 Disassembly tool, plastic with flat and
pointed ends (manual opening tool) Used during assembly/disassembly of device
6680388B01 Tweezers, plastic Used during assembly/disassembly
—Digital Multimeter, HP34401A2Used to measure battery voltage
8102430Z04 GSM / DCS Test SIM Used to enable manual test mode
1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at [phone] or
FAX [phone]; Internationally, AAD can be reached by calling [phone] or faxing [phone].
2. Not available from Motorola. To order, contact Hewlett Packard at [phone].
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