Motorola PRO Series User manual

MOTOROLA PRO+
EN

1Congratulations
Congratulations
MOTOROLA PRO+
Part business, part casual and all smartphone. Whether
it's home, work or play, the MOTOROLA PRO+ is fast,
efficient, and secure.
•Fast:A 1Ghz processor for smooth browsing and
super fast apps.
• Personal: See what's important to you. News, email,
documents, and calendar right on your home screen
and laid out how you want.
•Social:Sharp photos, HD videos,your musicand your
friends. Quick, simple and shared.
• Business ready: Enterprise level security and
business ready tools to help keep your work close.
Note: Certain apps and features may not be available in
all countries.
This product meets the applicable limit for
exposure to radio waves (known as SAR) of
2.0 W/kg (ICNIRP). The limits and guidelines
include a substantial safety margin designed to assure
the safety of all persons, regardless of age and health.
Caution: Before assembling, charging, or using your
phone for the first time, please read the important
safety, regulatory and legal information in this guide.
The highest SAR values measured for this device are
listed in the legal and safety information packaged with
your product.
Note: When using the product while worn on your body,
either use an approved accessory such as a holster or
maintain a distance of 2.5 cm (1 inch) from the body to
ensure compliance with SAR requirements. Note that
the product may be transmitting even if you are not
making a phone call.
WaNT More?
•Answers:Touch > Help Center.
You can also flick your home screen left or right to see
the Getting Started and Tips & Tricks widgets.
• Support: Phone updates, PC software, user guides,
online help and more at
www.motorola.com/myproplus or call
1-800-461-4575.
• Accessories: Find accessories for your phone at
www.motorola.ca.

2Your phone
Your phone
the important keys & connectors
10 minutes ago
Dylan Foster
Prepping for my
meetings today,
wish me luck!
Christine Fanning
11:35am
Dylan Foster
Charity Bike Ride
Would you be interested
in sponsoring me this
weekend...
Menu Key
Home Key
Micro USB
Connector
Charge or
connect to PC.
3.5mm
Headset Jack
Sensor
Back Key
Volume Keys/
CameraZoom
Microphone
Power Key
Search Key
Press=Sleep/
Wake up.
Hold=Turn
on/off.
Notification
Indicator
On=Charged.
Flashing=New
notification.
Note: Your phone might look a little different.
10 minutes ago
Dylan Foster
Prepping for my
meetings today,
wish me luck!
Christine Fanning
11:35am
Dylan Foster
Charity Bike Ride
Would you be interested
in sponsoring me this
weekend...
Delete
Enter
Shift
Space
Alternate Voice
Recognition
@ Symbol

3Let’s go
Contents
LLet’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Touchscreen & keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Text entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Social networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
YouTube™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Apps & UPDATES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Bluetooth™ wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
DLNA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Tips & tricks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Personalize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Photos & videos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Memory card & file transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Service & Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Safety, Regulatory & Legal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Let’s go
let’s get you up and running
Assemble & charge
Caution: Please read “Battery Use & Safety” on page 56.
1SIM in 2microSD in
(sold separately)
3Battery in 4Cover on
5Charge up
3
H

4Let’s go
Set up & go
The first time you turn on your phone, a setup wizard
guides you through signing in to your Gmail™ account. If
you don’t have one, don’t worry, the wizard will help you
create one.
After you log in to Gmail, you can set up social
networking, or you can do it later.
Note: Your phone supports data-intensive apps and
services. It is strongly recommended that you purchase
a data plan that meets your needs. Contact your service
provider for details.
1Press and
hold Power/Lock on top
of your phone to turn it on.
2Select a language.
3Follow the setup wizard to
create or log in to your Gmail account.
Note: If you have an existing Gmail account, your
contacts from that account are synced to your
smartphone.
Note: This phone supports data-intensive apps and
services. It is strongly recommended that you purchase
a data plan that meets your needs. Contact your service
provider for details.
Lock & unlock
To lock the screen/phone:
•Press Power .
•Let the screen time out (don’t press anything).
To unlock the screen/phone:
•Press Power , then drag right.
If you've set a lock pattern, passcode or PIN, you'll be
asked to enter it.
For more security features, see “Security” on page 53.
Wi-Fi connect
If you want to use a Wi-Fi network for even faster
Internet access, touch Menu > Settings > Wireless
& networks > Wi-Fi settings.
Cool content & more
Browse and download from thousands of the coolest
apps on the planet from Android Market™ (see “Apps &
UPDATES” on page 27).
You can purchase an optional microSD memory card.
Load it up with photos, videos, and music from your
computer using “Memory card & file transfer” on
page 45.

5Touchscreen & keys
Touchscreen & keys
a few essentials
Touchscreen on/off
Your touchscreen is on when you need it and off when
you don’t.
•To make your touchscreen sleep or wake up, just
press Power .
•When you hold the phone to your ear during calls,
your touchscreen sleeps to prevent accidental
touches.
•To let the touchscreen adjust brightness
automatically, touch Menu > Settings > Display
>Brightness and check Automatic brightness.
Note: Your touchscreen might stay dark if the sensor
just above it is covered. Don't use covers or screen
protectors (even clear ones) that cover this sensor.
Touch tips
Here are some tips on how to navigate your phone.
Touch
To choose an icon or
option, touch it.
Touch & hold
To open special options,
touch and hold an icon or
other item. Try it: From the
home screen, touch >
Contacts, then touch and
hold a contact to open
options.
Drag
To scroll through a list or move
slowly, drag across the
touchscreen. Try it: From the
home screen, touch >
Contacts, then drag your
contacts list up or down.
Tip: When you drag or flick a
list, a scroll bar appears on the
right. Drag the scroll bar to move the list to a letter A - Z.
htt
p
://www
.
Andrew Luis
Andy Fanning
Anna Fui
A
Andrew Luis
Andy Fanning
Anna Fui
Amber Mathews

6Touchscreen & keys
Flick
To scroll through a list or move quickly, flick across the
touchscreen (drag quickly and release).
Tip: When you flick a long list, touch the screen to stop
it from scrolling.
Pinch-to-zoom
Get a closer look at maps, web
pages, or photos. To zoom in,
touch the screen with two
fingers and then slide them
apart. To zoom out, drag your
fingers together.
Key tips
Menu, home, back & search
Touch Home to close any menu or app and return to
the home screen.
From the home screen, touch and hold Home to
show the last few apps you used, then touch an app to
open it.
From the home screen, touch Home to show all your
home screen panels.
Touch Menu to open menu options, or touch
Back to go back.
Touch Search for text search, or press for voice
search.
Sleep & wake up
To save your battery, prevent accidental touches, or
when you want to wipe smudges off your touchscreen,
put the touchscreen to sleep by pressing Power . To
wake up the touchscreen, just press Power , then
drag right.
To change how long your phone waits before the screen
goes to sleep automatically, touch Menu > Settings
>Display > Screen timeout.
Tip: To make the screen lock when it goes to sleep, use
“Security lock” on page 53.
Power key menu
Press and hold Power to open the power key menu,
where you can turn off the phone (Power off), or turn
Airplane mode or Silent mode on or off.
Adjust volume
Press the volume keys to change the ring volume (from
the home screen), the earpiece volume (during a call), or
the media volume (when listening to music or watching
a video clip).

7Text entry
Text entry
keys when you need them
DEVICE keypad
You can type using the phone’s keypad.
Delete
Enter
Shift
Space
Alternate Voice
Recognition
Symbol
Touchscreen keypad
You can open a touchscreen keypad by touching a text
field. To close the keypad, touch Back .
Multi-touch
To change the sounds, corrections, and other settings
for your touchscreen keypad, touch Menu >
Settings > Language & keyboard > Input method >
Multi-touch keyboard.
Done
?123 .
QW
ZXCVBNM
ERT UIOPY
SFGHJKL
AD
C
om
p
ose messa
ge
12
789056
3
4
Symbols/Numbers
Shift
Delete
Voice Recognition
Touch, then speak the
recipient’s name or the
text message.
Next Line

8Text entry
Typing tips
To change your text entry settings and see the dictionary
of terms you’ve used, from the home screen
touch Menu > Settings > Language & keyboard.
Text entry settings
When you use the touchscreen keypad, your phone
suggests words from your dictionary and chosen
language. Your phone also automatically enters
apostrophes in some words, like “dont.”
Find it: From the home screen, touch Menu >
Settings > Language & keyboard
To...
Enter a capital letter Touch Shift .
Cut, copy, or paste text you
selected Touch and hold the text box to open the
editing menu.
Delete a character
(hold to delete more) Touch Delete .
Enter symbols Press Alternate
+ Symbols .
Start a new line Touch
x
•To edit your dictionary, touch User dictionary.
•To change the language and the style for your
touchscreen keypad, touch Select locale.
•To change built-in keypad settings, like Auto-correct
errors or Auto-cap, touch Device keyboard.
•To change the sounds, corrections, automatic
correction settings, and other settings for your
touchscreen keypad, touch Multi-touch keyboard.

9Home screen
Home screen
quick access to the things you need most
Quick start: Home screen
The home screen gives you all your latest information in
one place.It’s what you see when you turn on the phone
or touch Home from a menu. It’s basically like this:
Note: Your home screen might look a little different.
10 minutes ago
Dylan Foster
Prepping for my
meetings today,
wish me luck!
Christine Fanning
11:35am
Dylan Foster
Charity Bike Ride
Would you be interested
in sponsoring me this
weekend... Widgets
See your latest updates,
and more.
Flick left or right to see more panels.
Shortcuts
Open the app menu.
Phone Status &
Notifications
Flick down to see details.
Tip: From the home screen, touch Menu > Profiles
to design different home screens for Work, Home, or
Weekend. Your changes are stored in each profile.
Use & change your home screen
On your home screen, shortcuts are icons that you
touch to open your favorite apps, web bookmarks,
contacts, or music playlists. Widgets show you news,
weather, messages, and other updates.
Flick the home screen left or right to open other panels
of shortcuts and widgets.
•To open something, touch it. Touch Home to
return to the home screen.
•To change a widget’s settings, open it and then
touch Menu > Settings or touch it and then touch
Widget settings.
Tip: For each Messages or Social Networking widget,
you can choose the accounts you want to show.
There’s more about social networking widgets in
“Social networking” on page 12.

10 Home screen
•To resize a widget, touch
and hold the widget until
you feel a vibration, then
drag to resize. Arrows
appear in the corners of
the widget. Drag the
arrows to resize.
•To add something or
change your wallpaper, touch and hold an empty spot
until you see the Add to Home screen menu.
You can add a folder to organize your shortcuts.
•To move or delete something, touch and hold it until
you feel a vibration, then drag it to another spot,
another panel, or the trash at the top of the screen.
Running multiple apps
No need to close an app before opening another one.
Your phone runs multiple apps, all at once.
You can open a new app while already running another.
Touch Home to return to the home screen. Touch
and then touch the app you want. To switch from one
running app to another, touch and hold Home to see
what apps are already open, then touch the one you
want. You can view Recent, All apps, Downloaded, or
create a New group.
Kristine Kelley
Not even ready to
go back to school
10 minutes ago
Kristine Kelle
y
iti Kll
Not even rea
dy
to
go
back to schoo
l
1
10
m
i
nutes a
go
Search
To search, touch Search .
To change search settings, touch Menu > Search
settings. Touch to search the web and your device.
Notifications & phone status
At the top of the screen, icons on the left notify you
about new messages or events. Icons on the right tell
you about phone status.
Text Search
Type, then touch.
Voice Search
Touch, then speak.
Choose what you search.

11Home screen
Notifications
To access a message, email, or meeting reminder
directly from the status bar, drag the status bar down
and touch the notification.
Tip: To see today’s date, touch and hold the status bar at
the top of the screen.
Alex Pico
Meeting
What time are we going out?
10:32
10:30 10:32
10:30
Clear
Notifications
Notifications
Alex Pico
Meeting
What time are we going out?
10:35
10
8 September 2010
8 September 2010 :35
Status indicators
At the top of the screen, icons on the left notify you
about new messages or events (flick the bar down for
details). Icons on the right tell you about phone status:
App menu
The app menu shows you all of your applications. To
open it from the home screen, touch . To close it,
touch Home or Back You can view Recent, All
apps, Downloaded or create a New group.
Tip: To find an app in the menu, just touch Search
and type the app name.
Bluetooth™ active Wi-Fi active
GPS active airplane mode
silent mode vibrate mode
microphone mute speakerphone on
alarm set network (full)
H+ ready H+ transferring
battery (charging) battery (full charge)

12 Social networking
Social networking
my life, your life
Your social networking account
Integrate and sync all your contacts, email, and social
networking sites. No opening and closing apps and
menus. Just touch the Social Networking and Social
Status widgets on your home screen.
Tip: You can view all of yours and your friends’ online
albums. Touch > Gallery.
Add accounts
You can add your Facebook, Twitter, or other accounts
to your social networking account. If you don’t have
accounts on these sites, visit their Web sites to set
them up.
For email accounts, see “Set up messaging” on page 20.
Find it: > Accounts > Add account
Add an account by touching it. Then enter your user
name and password for that account.
When you sign into social networking accounts, you’ll
see your friends and contacts in your Contacts list, and
your status and updates can appear in your Social
Networking widget.
Twitter messages will always appear as “read” on your
smartphone, but your smartphone notifies you when
you receive a new message.
Tip: To download updates faster, use “Wi-Fi” on
page 31.
Edit & delete accounts
Find it: > Accounts
Touch and hold an account, then touch Open account to
edit it, or touch Remove account to remove it (along with
its contacts and messages).
Note: You can’t delete the Google™ account you used
or created when you set up your smartphone.

13Calls
Calls
it’s good to talk
Quick start: Calls
Find it: Dialer
Tip: To quickly search for a contact, use the keypad to
enter the name.
DEF
TUVPQRS WXYZ
8
79
*+#
0
GHI MNO
465
JKL
ABC
123
Colleen Pham
Mobile [phone]
Dialpad
11:34
11:34
Active call
Add call End call
Bluetooth Mute Speaker
Dialer
Colleen Pham 555-555-2505
Recent Contacts Favorites
00:03
CallTimer
Active Call
Open a list.
Add
ContactVoice
Command
Call
During a call, your touchscreen goes dark to avoid
accidental touches. Touch Menu to place a call on
Hold.
Tip: You can touch Home or Back to hide the
active call display. To reopen it, touch Dialer.
Make & answer calls
To make a call, touch Dialer, enter a number, then
touch .
Tip: To enter an international dialing code, touch and
hold . To Add pause or Add wait after numbers,
touch Menu .
To answer a call touch Answer or when the screen is
locked, drag to the right.
To ignore a call touch Ignore or when the screen is
locked, drag to the left.
End calls
Touch End call.
Voicemail
When you have a new voicemail, shows at the top of
your screen. To hear the voicemail, drag the notifications
bar down and touch it, or touch Dialer > .
0
1

14 Calls
Add a contact
Find it: Dialer > phone number >
RECENT
Find it: Dialer >Recent
•To call a number, touch on the right.
•To send a text message, store the number, add to
speed dial, or other options, touch and hold an entry.
•To filter the list, touch the category (like All calls) at
the top.
•To delete a call from the list, touch and hold the entry,
then touch Remove from list.
•To clear the list, touch Menu > Clear list.
Favorites
Find it: Dialer >Favorites
•To call a number, touch on the right.
•To add, or import/export entries touch Menu .
Speed dial
Find it: Dialer >Menu > Speed dial setup
•To assign a contact, touch a number. To remove a
contact from a speed dial, touch .
•To use the speed dial number, touch Dialer, then
touch and hold the assigned number.
Handsfree
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
During a call:
•To use the speakerphone, touch Speaker.
•To use a Bluetooth™ device, touch Bluetooth.
Dialing and commands: Touch > Voice
Commands. To dial, say “Call” and then a contact name
or phone number. Or, say a command from the list
shown, like “Send Message” or “Go To”.
Mute & hold
During a call:
•To mute the current call, touch Mute.
•To put a call on hold, touch Menu > Hold.
Enter numbers during a call
To enter numbers during a call, touch Dialpad.

15Calls
Conference calls
To start a conference call, touch Dialer and call the
first number. After they answer, touch Add call and call
the next number. When the next number answers,
touch Merge.
Your phone number
Find it: From the home screen, touch Menu >
Settings > About phone > Status > My phone number
Your caller ID
To hide your number from the people you call, from the
home screen touch Menu > Settings > Call settings
> Additional settings > Caller ID.
Call forwarding & waiting
You can forward calls all the time or only when your
phone is busy, unanswered, or unreachable (not on the
network):
Find it: From the home screen, touch Menu >
Settings > Call settings > Call forwarding
When you’re on a call and a second call comes in, Call
waiting lets you answer it by touching Answer. You can
turn off Call waiting to send second calls straight to your
voicemail:
Find it: From the home screen, touch Menu >
Settings > Call settings > Additional settings > Call
waiting
Emergency calls
Note: Your service provider programs one or more
emergency phone numbers that you can call under any
circumstances, even when your phone is locked.
Emergency numbers vary by country. Your
pre-programmed emergency number(s) may not work in
all locations, and sometimes an emergency call cannot
be placed due to network, environmental, or
interference issues.
1Touch Dialer (if your phone is locked,
touch Emergency call).
2Enter the emergency number.
3Touch to call the emergency number.
Note: Your phone can use location based services (GPS
and AGPS) to help emergency services find you. See
“Location Services (GPS & AGPS)” on page 60) in your legal
and safety information.

16 Contacts
Cool down
In very limited circumstances, such as where your
phone has been exposed to extreme heat, you may see
“Cool Down” messages. To avoid possible damage to
your battery and phone, you should follow these
instructions until the phone is within its recommended
temperature range. When your phone is in “Cool Down”
mode, only emergency calls can be made.
Contacts
contacts like you’ve never had before
Quick start: Contacts
Find it: > Contacts
Tip: When you flick or drag this list, a scroll bar appears
on the right. Drag the scroll button to move the list faster
or touch a letter on the right (A - Z) to jump to entries.
11:30
Andrew Luis
Andy Fanning
Anna Fui
Amber Mathews
Displaying 214 contacts
A
FavoritesContactsRecentDialler
u
Contacts List
Touch a contact to call or
text.Touch & hold to edit,
delete, and more.
Menu Options
Touch Menu to add,
display options, and more.
Group, search for, or
add contacts.
#
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z

17Contacts
Transfer contacts
Merge your contacts from your social networking and
email accounts into one phonebook.
•To add your social networking contacts, see “Add
accounts” on page 12.
•To add your email contacts, see “Gmail™” on page 20.
Tip: If you add a Corporate Sync account, you can
send messages to your coworkers, even if you don’t
have them stored in your contacts.
•To import contacts from your SIM card (if it didn’t
happen automatically), touch > Manage SIM
card > Import SIM card.
•To get more options and help, go to
www.motorola.com/TransferContacts.
Call, text, or email contacts
Find it: > Contacts
For View contact, Send text, or Delete contact
touch and hold the contact, or touch the contact and
then the email address to send email.
View & use contacts
With a MOTOROLA PRO+, you’ll know what
everybody’s up to and when. Every time you pick up a
call, check a message, or look up a friend’s contact info,
sure, you’ll see their name and number, but you’ll see
their social network status and smiling face, too.
Find it: > Contacts
•To filter the contacts by group (All contacts,
Facebook, and so on) touch Menu > Display
options.
•To find a contact, touch and type the name.
Touch a contact to open their details. To start a call or
message, just touch their phone number or other info.
•To send a contact’s details in a message or over a
Bluetooth connection, touch the contact. Then,
touch Menu > Share.
Edit or delete contacts
Find it: > Contacts
To edit or delete contacts, touch and hold the contact,
then touch Edit contact or Delete contact.
Join contacts
You might have two Contacts for the same person,
maybe a Facebook friend who is also stored on your
SIM card, or one friend with two email addresses. To
combine these two contacts:
Find it: > Contacts

18 Contacts
Touch a contact to open it, then touch Menu > Join
contact and touch the second entry.
Create contacts
Find it: > Contacts > Menu > Add contact
Type the name and details.
When you’re finished, touch Save.
Where are contacts saved? Your phone saves new
contacts in itsmemory and other accounts you select: In
Contacts, touch Menu > More > Settings > Contact
storage to choose which accounts get updated.
Save
Home
Cancel
First name
Phone
Last name
Phone
Add contact
9:35
Google contact
from [email protected]
To see more details, flick up.
Show details.
My details
Find it: > Contacts > Menu > More
>My info
To edit details, touch them.
Groups
You can put your contacts into groups that you create
(like “friends,” “family,” or “work”). Then, you can find
contacts faster by showing one group at a time.
To create a group in your contacts, touch > Menu
>New group. Enter a group name, then touch Ok, and
select people. To add members to the group, touch it,
then touch Menu > Add member.