Motorola V400 Instruction Manual

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1
Welcome
Welcome to the world of Motorola digital wireless
communications! We are pleased that you have chosen the
Motorola V400 GSM wireless phone.
Headset Jack
Insert headset
accessory for
handsfree use.
Volume Keys
Adjust earpiece &
ringer volume.
Voice Key
Create voice
records, phonebook
& shortcut names.
Accessory
Connector Port
Insert charger &
phone accessories.
Power & End Key
Turn phone on/off,
end calls, exit menu
system.
Right Soft Key
Perform functions
identified by right
display prompt.
Menu Key
Left Soft Key
Perform functions
identified by left
display prompt.
Send Key
Make & answer
calls, view recently
dialed calls list.
5-Way
Navigation Key
Scroll through
menus & lists, set
feature values.
Smart Key
Select menu items,
make & end calls.

2
Check It Out!
Feature Description
Take Photo
Press CAMERA ( - ) to activate the camera,
point lens at subject, press
CAPTURE ( + ) to
take a photo.
Send Photo Send the photo to a phone number or
email address:
Press
STORE ( + ) > Send In Message .
Set Photo as
Picture Caller
ID
Assign a photo to a phonebook entry to
enable picture caller ID:
M > Multimedia > Pictures > photo
M > Apply As > Phonebook Entry
Camera Lens
Take photos to send
to others & use on
your phone.
Smart Key
Set ring style & call
forwarding with flip
closed, answer
calls with headset
accessory.
Mirror
Aim camera lens for
self portraits.
External Display
View incoming call
information.
Handsfree Speaker
(on back of phone)

3
Send
Multimedia
Message
Send a multimedia message
with pictures, animations,
sounds:
M > Message > Create Message
>
New Multimedia Msg
Read
Multimedia
Message
Read a new multimedia
message that you have
received:
Press
READ ( + ).
Store Message
Objects
Go to a multimedia message
slide, then:
M > Store
Phone Theme Apply a phone theme:
M > Multimedia > Themes > theme
Feature Description

4
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States)
1-800-461-4575 (Canada)
www.motorola.com (United States)
www.motorola.ca (Canada)
MOTOROLA and the Stylized M Logo are registered in the US Patent &
Trademark Office. Java and all other Java-based marks are trademarks or
registered trademarks of Sun Microsystems, Inc. in the U.S. and other
countries. All other product or service names are the property of their
respective owners.
© Motorola, Inc. 2003.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted
Motorola and third-party software stored in semiconductor memories or other
media. Laws in the United States and other countries preserve for Motorola
and third-party software providers certain exclusive rights for copyrighted
software, such as the exclusive rights to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software contained in the Motorola
products may not be modified, reverse-engineered, distributed, or reproduced
in any manner to the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or by implication,
estoppel, or otherwise, any license under the copyrights, patents, or patent
applications of Motorola or any third-party software provider, except for the
normal, non-exclusive, royalty-free license to use that arises by operation of
law in the sale of a product.
Manual number: 6809474A39-O
Cover number: 8988485L61-O

5
Contents
Safety and General Information . . . . . . . . . . . . . . . . . . . . 8
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . 15
Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . . . 18
Adjusting Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Making a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Viewing Your Phone Number . . . . . . . . . . . . . . . . . . . . 21
Highlight Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Taking and Sending a Photo . . . . . . . . . . . . . . . . . . . . . 22
Sending a Multimedia Message . . . . . . . . . . . . . . . . . . 24
Receiving a Multimedia Message . . . . . . . . . . . . . . . . . 26
Learning to Use Your Phone . . . . . . . . . . . . . . . . . . . . . 28
Using the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using the 5-Way Navigation Key . . . . . . . . . . . . . . . . . . 32
Using Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using the Smart Key . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using the External Display . . . . . . . . . . . . . . . . . . . . . . 46
Using the Handsfree Speaker . . . . . . . . . . . . . . . . . . . . 47
Changing a Code, PIN, or Password. . . . . . . . . . . . . . . 48
Locking and Unlocking Your Phone. . . . . . . . . . . . . . . . 49
If You Forget a Code, PIN, or Password . . . . . . . . . . . . 50
Using the Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . 51

6
Setting Up Your Phone
. . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Storing Your Name and Phone Number . . . . . . . . . . . . . 53
Setting the Time and Date . . . . . . . . . . . . . . . . . . . . . . . 53
Setting a Ring Style . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Setting Answer Options . . . . . . . . . . . . . . . . . . . . . . . . . 54
Setting a Wallpaper Image . . . . . . . . . . . . . . . . . . . . . . . 55
Setting a Screen Saver Image . . . . . . . . . . . . . . . . . . . . 56
Setting Display Brightness . . . . . . . . . . . . . . . . . . . . . . . 57
Setting Display Color . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Adjusting the Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Setting Display Timeout . . . . . . . . . . . . . . . . . . . . . . . . . 57
Calling Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Changing the Active Line . . . . . . . . . . . . . . . . . . . . . . . . 58
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using Automatic Redial. . . . . . . . . . . . . . . . . . . . . . . . . . 59
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Turning Off a Call Alert . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Calling an Emergency Number. . . . . . . . . . . . . . . . . . . . 60
Dialing International Numbers . . . . . . . . . . . . . . . . . . . . 61
Viewing Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Returning an Unanswered Call . . . . . . . . . . . . . . . . . . . . 63
Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Attaching a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Calling With Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . 65
Calling With 1-Touch Dial . . . . . . . . . . . . . . . . . . . . . . . . 65
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Using Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Putting a Call On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Feature Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . 71

7
Specific Absorption Rate Data
. . . . . . . . . . . . . . . . . . . 86
Consumer Information on
Wireless Phones from the FDA
. . . . . . . . . . . . . . . . . . . 88
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
RF Energy Interference . . . . . . . . . . . . . . . . . . . . . . . . . 98
Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . 98
Wireless: The New Recyclable . . . . . . . . . . . . . . . . . . . 99
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Wireless Phone Safety Tips . . . . . . . . . . . . . . . . . . . . . 109

8
Safety and General Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION.
READ THIS INFORMATION BEFORE USING YOUR PHONE.
The information provided in this document supersedes the general safety
information in user’s guides published prior to December 1, 2002.
Exposure To Radio Frequency (RF) Energy
Your phone contains a transmitter and a receiver. When it is ON, it
receives and transmits RF energy. When you communicate with your
phone, the system handling your call controls the power level at which
your phone transmits.
Your Motorola phone is designed to comply with local regulatory
requirements in your country concerning exposure of human beings to RF
energy.
Operational Precautions
To assure optimal phone performance and make sure human exposure to
RF energy is within the guidelines set forth in the relevant standards,
always adhere to the following procedures.
External Antenna Care
Use only the supplied or Motorola-approved replacement antenna.
Unauthorized antennas, modifications, or attachments could damage the
phone.
Do NOT hold the external antenna when the phone is IN USE. Holding
the external antenna affects call quality and may cause the phone to
operate at a higher power level than needed. In addition, use of
unauthorized antennas may result in non-compliance with the local
regulatory requirements in your country.

9
Phone Operation
When placing or receiving a phone call, hold your phone as you would a
wireline telephone.
Body-Worn Operation
To maintain compliance with RF energy exposure guidelines, if you wear a
phone on your body when transmitting, always place the phone in a
Motorola-supplied or approved clip, holder, holster, case, or body harness
for this phone, if available. Use of accessories not approved by Motorola
may exceed RF energy exposure guidelines. If you do not use one of the
body-worn accessories approved or supplied by Motorola, and are not
using the phone held in the normal use position, ensure the phone and its
antenna are at least 1 inch (2.5 centimeters) from your body when
transmitting.
Data Operation
When using any data feature of the phone, with or without an accessory
cable, position the phone and its antenna at least 1 inch (2.5 centimeters)
from your body.
Approved Accessories
Use of accessories not approved by Motorola, including but not limited to
batteries and antennas, may cause your phone to exceed RF energy
exposure guidelines. For a list of approved Motorola accessories, visit our
website at
www.Motorola.com .
RF Energy Interference/Compatibility
Note: Nearly every electronic device is susceptible to RF energy
interference from external sources if inadequately shielded, designed, or
otherwise configured for RF energy compatibility. In some circumstances
your phone may cause interference.
Facilities
Turn off your phone in any facility where posted notices instruct you to do
so. These facilities may include hospitals or health care facilities that may
be using equipment that is sensitive to external RF energy.

10
Aircraft
When instructed to do so, turn off your phone when on board an aircraft.
Any use of a phone must be in accordance with applicable regulations per
airline crew instructions.
Medical Devices
Pacemakers
Pacemaker manufacturers recommend that a minimum separation of
6 inches (15 centimeters) be maintained between a handheld wireless
phone and a pacemaker.
Persons with pacemakers should:
• ALWAYS keep the phone more than 6 inches (15 centimeters) from
your pacemaker when the phone is turned ON.
• NOT carry the phone in the breast pocket.
• Use the ear opposite the pacemaker to minimize the potential for
interference.
• Turn OFF the phone immediately if you have any reason to suspect
that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the
event of such interference, you may want to consult your hearing aid
manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if it is adequately shielded from RF energy. Your
physician may be able to assist you in obtaining this information.
Use While Driving
Check the laws and regulations on the use of phones in the area where
you drive. Always obey them.

11
When using your phone while driving, please:
• Give full attention to driving and to the road.
• Use handsfree operation, if available.
• Pull off the road and park before making or answering a call if driving
conditions so require.
Responsible driving best practices may be found in the “Wireless Phone
Safety Tips” at the end of this manual and at the Motorola website:
www.Motorola.com/callsmart .
Operational Warnings
For Vehicles With an Air Bag
Do not place a phone in the area over an air bag or in the air bag
deployment area. Air bags inflate with great force. If a phone is placed in
the air bag deployment area and the air bag inflates, the phone may be
propelled with great force and cause serious injury to occupants of the
vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a potentially explosive
atmosphere. Do not remove, install, or charge batteries in such areas.
Sparks in a potentially explosive atmosphere can cause an explosion or
fire resulting in bodily injury or even death.
Note: The areas with potentially explosive atmospheres referred to above
include fueling areas such as below decks on boats, fuel or chemical
transfer or storage facilities, areas where the air contains chemicals or
particles, such as grain, dust, or metal powders. Areas with potentially
explosive atmospheres are often but not always posted.
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn OFF your
phone when you are near electrical blasting caps, in a blasting area, or in
areas posted “Turn off electronic devices.” Obey all signs and instructions.

12
Batteries
Batteries can cause property damage and/or bodily injury such as burns if
a conductive material such as jewelry, keys, or beaded chains touch
exposed terminals. The conductive material may complete an electrical
circuit (short circuit) and become quite hot. Exercise care in handling any
charged battery, particularly when placing it inside a pocket, purse, or
other container with metal objects.
Use only Motorola original batteries
and chargers.
Your battery or phone may contain symbols, defined as follows:
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when
exposed to flashing lights, such as when watching television or playing
video games. These seizures or blackouts may occur even if a person
never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family
history of such occurrences, please consult with your doctor before
playing video games on your phone or enabling a flashing-lights feature
on your phone. (The flashing-light feature is not available on all products.)
Symbol Definition
Important safety information will follow.
Your battery or phone should not be disposed of in a
fire.
Your battery or phone may require recycling in
accordance with local laws. Contact your local
regulatory authorities for more information.
Your battery or phone should not be thrown in the
trash.
Your phone contains an internal lithium ion battery.
LiIon BATT

13
Parents should monitor their children's use of video game or other
features that incorporate flashing lights on the phones. All persons should
discontinue use and consult a doctor if any of the following symptoms
occur: convulsion, eye or muscle twitching, loss of awareness, involuntary
movements, or disorientation.
To limit the likelihood of such symptoms, please take the following safety
precautions:
• Do not play or use a flashing-lights feature if you are tired or need
sleep.
• Take a minimum of a 15-minute break hourly.
• Play in a room in which all lights are on.
• Play at the farthest distance possible from the screen.
Repetitive Motion Injuries
When you play games on your phone, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of your
body. Follow these instructions to avoid problems such as tendonitis,
carpal tunnel syndrome, or other musculoskeletal disorders:
• Take a minimum 15-minute break every hour of game playing.
• If your hands, wrists, or arms become tired or sore while playing,
stop and rest for several hours before playing again.
• If you continue to have sore hands, wrists, or arms during or after
play, stop playing and see a doctor.

14
Getting Started
Getting Started
About This Guide
This guide describes the basic features of your
Motorola wireless phone.
To obtain the More Here guide for your phone, or another
copy of this guide, see the Motorola Web site at:
http://motorola.com/consumer/manuals (U.S.A.)
http://motorola.ca/consumer (Canada)
or contact the Motorola Customer Call Center at
1-800-331-6456 (U.S.A.) or 1-800-461-4575 (Canada).
Optional Features
This label identifies an optional network, SIM
card, or subscription-dependent feature that
may not be offered by all service providers in all
geographical areas. Contact your service
provider for more information.
Optional Accessories
This label identifies a feature that requires an
optional Motorola Original™ accessory.
Note: A More Here reference guide for your
phone is also available that describes your
phone’s features in more detail.

15
Getting Started
Installing the SIM Card
Your SIM (Subscriber Identity Module) card contains
your phone number, service details, and phonebook/
message memory.
Caution: Do not bend or scratch your SIM card. Avoid
exposing your SIM card to static electricity, water, or dirt.
Battery Use
Battery performance depends on many factors, including
your wireless carrier’s network configuration; signal
strength; the temperature at which you operate your
phone; the features and/or settings you select and use;
1. 2.
3. 4.

16
Getting Started
items attached to the phone’s accessory connector port;
and your voice, data, and other application usage patterns.
Caution: To prevent injuries or burns, do not allow
metal objects to contact or short-circuit the battery
terminals.
To maximize your battery’s performance:
• Always use Motorola Original batteries and battery
chargers. The phone warranty does not cover damage
caused from using non-Motorola batteries and/or
battery chargers.
• New batteries or batteries that have been stored for a
long time may require a longer charge time.
• Maintain the battery at or near room temperature
when charging.
• Do not expose batteries to temperatures below -10°C
(14°F) or above 45°C (113°F). Always take your
phone with you when you leave your vehicle.
• When you do not intend to use a battery for a while,
store it uncharged in a cool, dark, dry place, such as a
refrigerator.
• Batteries gradually wear down and require longer
charging times. This is normal. If you charge your
battery regularly and notice a decrease in talk time or
an increase in charging time, then it is probably time
to purchase a new battery.
The rechargeable batteries that power this phone
must be disposed of properly and may need to
be recycled. Refer to your battery’s label for

17
Getting Started
battery type. Contact your local recycling center for proper
disposal methods.
Warning: Never dispose of batteries in a fire because
they may explode.
Installing the Battery
Your phone is designed to use only Motorola
Original batteries and accessories. We
recommend that you store batteries in their
protective cases when not in use.
1. 2.
3.

18
Getting Started
Charging the Battery
New batteries are shipped partially charged. Before
you can use your phone, you need to install and charge
the battery as described below. Some batteries
perform best after several full charge/discharge cycles.
Tip: You can safely leave the travel charger connected to
the phone after charging is complete. This will
not damage
the battery.
Turning Your Phone On
Action
1
Plug the other end of the travel charger into the
appropriate electrical outlet.
2 When your phone indicates Charge Complete , press
the release tab and remove the travel charger.
Action
1
Open your phone.
2 Press and hold P
for 2 seconds to
turn on the phone.
Power
Key