Motorola 300IP-6P User manual

300IP-6P
Smart VoIP Phone User Manual
Motorola
User Manual

Summary
Summary..................................................................2
1. Getting Started...........................................................4
1.1 About............................................................................................................................................4
1.2 Feature Highlights......................................................................................................................4
2. Set up the Phone.........................................................4
3. Phone User Interface......................................................8
3.1 Hardware Component Instructions.........................................................................................8
3.2 Phone Screen Displa Features...........................................................................................10
3.3 Basic Network Settings...........................................................................................................11
3.4 SIP Account Settings...............................................................................................................12
3.5 Basic Features.........................................................................................................................13
3.5.1 Making a Call........................................................................................................................13
3.5.2 Anon mous Call....................................................................................................................14
3.5.3 Redial.....................................................................................................................................14
3.5.4 Call Log..................................................................................................................................14
3.5.5 Making Calls to Contact......................................................................................................15
3.5.6 Multi-lines to Answer the Call.............................................................................................15
3.5.7 Auto-Answer..........................................................................................................................15
3.5.8 Ending a Call.........................................................................................................................16
3.5.9 Using Hold and Recover (Switch Calling Line)...............................................................16
3.5.10 Transferring Calls...............................................................................................................17
3.5.11 Using Mute...........................................................................................................................17
3.5.12 Do Not Disturb....................................................................................................................18
3.5.13 3-wa Conference..............................................................................................................18
3.5.14 Voice Mail............................................................................................................................19
3.6 Advanced Settings...................................................................................................................19
3.6.1 Using the phone book..........................................................................................................19
3.6.2 Using Call Logs.....................................................................................................................22
3.6.3 Peer-to-Peer..........................................................................................................................22
3.7 Ke pad Setting.........................................................................................................................23
3.7.1 Language Setting.................................................................................................................23
3.7.2 Message.................................................................................................................................23
3.7.3 Time & Date...........................................................................................................................24
3.7.4 Ring Tone and Volume Setting...........................................................................................24
3.7.5 Searching Phone Book........................................................................................................25
3.7.6 Cannot Set the Features with Ke pad..............................................................................25
4. WEB User Interface......................................................25
4.1 Network.....................................................................................................................................27
SIP Account.............................................................33
5.1Basic............................................................................................................................................33
5.2 Advanced...................................................................................................................................35
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6 DSS Keys................................................................37
6.1 Paperless Program ke s........................................................................................................37
6.2 Line Ke s...................................................................................................................................38
6.3 Function Ke s...........................................................................................................................38
6.4 Soft Ke .....................................................................................................................................39
7 Settings.................................................................40
7.1 Basic..........................................................................................................................................40
7.2 Features....................................................................................................................................41
7.3 Time Settings............................................................................................................................44
7.4 Ke board Lock.........................................................................................................................45
7.5 VoIP Call Forwarding..............................................................................................................46
7.6 Remote Control........................................................................................................................46
7.7 Action URL................................................................................................................................46
7.8 Audio..........................................................................................................................................47
7.9 Ring............................................................................................................................................48
7.10 Dial Plan..................................................................................................................................49
7.11 BLF Setting.............................................................................................................................51
7.12 TR069......................................................................................................................................52
8 Phone Book..................................................................................................................................52
8.1 Contact......................................................................................................................................52
8.2 Group.........................................................................................................................................53
8.3 LDAP..........................................................................................................................................54
8.4 Blacklist.....................................................................................................................................55
8.5 Phone Call Info.........................................................................................................................56
9 Maintenance.............................................................57
9.1 HTTP Upgrade.........................................................................................................................57
9.2 FTP Upgrade............................................................................................................................58
9.3 TFTP Upgrade..........................................................................................................................58
9.4 Auto Provisioning.....................................................................................................................59
9.5 Log 61
9.5 Local Log...................................................................................................................................62
Check the log file on the local......................................................................................................62
9.6 Default Settings........................................................................................................................62
9.7 Reboot.......................................................................................................................................62
10 Security................................................................62
10.1 Password.............................................................62
10.2 Trusted Certificates...............................................................................................................63
10.3 IP Strateg ..............................................................................................................................63
11 WEB Other Settings or Information - Appendix.............................63
11.1 Logout......................................................................................................................................63
11.2 Note Tips.................................................................................................................................64
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1. Getting Started
1.1 About
Motorola 300IP-6P is a feature-added IP Phone.Using 2.8’ 320x240 pixel color
backlight screen and except normal features of a 6 lines. it also has HD Sound Qualit ,
unique art design, and friendl user interface to satisf user's communication needs.
1.2 Feature Highlights
2.8” 240x320-pixel color displa with backlight;
6 SIP accounts;
6 line ke s, up to 30 Paperless DSS Ke s;
HD voice,HD code, HD handset, Full-duplex speakerphone;
LCD support multi-language:
Chinese,English,French,Italian,Portuguese,Portuguese-
Brazil,Russian,Spanish, Turkish,Hebrew,
Chinese(Traditional),Korean,Netherlands,Slovak.
Web support multi-language:
Chinese, English, French, Italian, Portuguese, Russian, Spanish, Turkish,
Chinese(Traditional);
2*10/100/1000M Ethernet ports,integrated POE;
Wall-mountable(optional), integrated stand with 2 adjustable angles;
1x USB port, support power charging.
2. Set up the Phone
a) Packing List:
Check the packing list before installation, if ou find an thing missing, contact our
s stem administrator.
1*IP Phone
1*Handset
1*Handset Cable
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1*Ethernet Cable
1*Quick Operation Guide
1*Power Adapter
1*Bracket
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NOTE: The cable install method is short A connect the handset, longer B connect
the IP Phone.
b) Phone Installation:
This section introduces how to install the phone with the components in the packing
list:
Adjust the Bracket
Connect the Handset and optional Headset
Connect the Network and Power
Adjust the Bracket
Pls follow the following picture to let the bracket adjust to safet
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Connect the Handset and optional Headset
Connect the Network and Power
You have two options for power suppl . Your s stem administrator will advise ou which
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one to use.
AC power adapter
POE(Power over Ethernet) IEEE802.3af
USB(Standard 0.5A)
Note: If inline power (PoE:Power over Ethernet) is provided, ou don’t need to
connect the power adapter. Make sure the Ethernet cable and hub/switch are PoE
compliant.
3. Phone User Interface
3.1 Hardware Component Instructions
The main hardware components of the 300IP-6P IP Phone are the LCD screen and
the ke pad.
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Hardware component instructions of the 300IP-6P IP Phone are:
ITEM DESCRIPTION
LCD Screen Displa ed information about calls, messages, soft ke s, time,
date and other relevant data:
• Call information — caller ID, call duration
• Icons (e.g. )
• Missed calls or second incoming caller's information
•Time and date
Indicator Light Red-Flashing: There is an incoming call or be Hold.
Red-Stead : Hook-off. Dial number, On conversation, There has
Missed Call, Forwarded Calls feature enable, Account enable
DND feature, SMS, Voice Message, Ring volume is 0, SIP
account register fail, Network fail
Line Ke Green-Stead : There is a conversation making on the line
Green-Flashing: The line is on hold
Red-Stead : Hook off
Red-Flashing: There has a incoming call
Light off: idle
Soft Ke Labels automaticall to identit their context-sensitive features
Navigation Ke Scroll through the displa ed information, and in the idle feature:
UP: Open the "All CONTACT LOG"
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DOWN: Open the "MISSED CALL"
RIGHT: Open the "Search Phonebook"
LEFT: Open the "DSS programmable ke s"
OK Ke Confirm the action
C Ke Cancels actions or rejects an incoming call, and the other
feature:
In the idle: Open the "Phone Status".
Diagnosis: Press and hold 3 second to open "Hardware
Diagnosis".
MUTE: "MUTE" feature is enabled if ou press it while the
conversation making on the phone.
Functions Ke Message\Redial\Transfer\Hold
Speaker Ke Toggles the hands-free speaker phone mode.
Mic Voice input
Volume Ke Adjusts the volume of the handset, headset, speaker and ringer
Ke pad Provides the digits, letters and special characters in context-
sensitive applications.
Headset Ke Toggles and indicates the headset mode.
3.2 Phone Screen Display Features
If the phone has successfull started up and after using, the idle LCD displa will show
information as below:
ITEM DESCRIPTION
1 TIME & DATE TIME & DATE displa in the middle of the screen.
2 Auto-Answer
icon
Enable this feature, it will displa "AA" at the top right corner.
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3 Missed Call Missed Call under the TIME in the middle of screen
4 Line Status There are four status as below:
a. LAN:Disconnect :Disconnect the network
b. :Account failed to register
c. :Account successfull registered
d. :Account successfull registered and DND feature is
enabled. The DND icon also will displa at the top right corner.
5 Soft Ke Area Labels automaticall to identit their context-sensitive features
6 Screen Icon The Screen Top Icon from left to right is:
: Handset Hand on status
:Speaker Hand on status
:Headset Hand on status
:Call MUTE
:Missed Call
:Call Forward
:Text Message
:Ke pad Lock
:Network is unavailable
3.3 Basic Network Settings
The phone supports Three Modes of Network Setting. Include Static IP\DHCP.
DHCP Setting
Feature Operating Steps
DHCP Press OK or MENU> System Settings> Advanced Settings>
Password(Default is Empt )> Network> IP Setting
Press IP Setting to login in to the menu
Select "DHCP" mode
Press "Enter" ke
Set the DNS\web port\telnet port
Press "Save" ke to make it work
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Tips "Network is changed, press OK reboot "
Static IP Setting
Feature Operating Steps
Static IP Press OK or MENU> System Settings> Advanced Settings>
Password(Default is Empt )> Network> IP Setting
Press IP Setting to login in to the menu
Select "Static" mode
Press "Enter" ke
Set the IP\Mask\GW\DNS\web port\telnet port
Press "Save" ke to make it work
Tips "Network is changed, press OK reboot "
3.4 SIP Account Settings
300IP-6P IP phone makes calls based on sip accounts, It can support Single account or
Multi-account, Each account can be configured to the different SIP server.
If you want to… Then...
Create an SIP
account
--1) Select “S stem setting” > “Advanced setting”；
--2) Enter the password required（The default is empt ) ；
--3) Select “SIP” > “Account sip”；
--4) Select one of the account ou want to setting, ou can
configure the following parameters
-Enable account*: Select Enable
-Line Keys Use: Default is 1
-Description: description of this account
-Display Name: The name displa ed on the screen
-Authentication user: the Authenticated users are matched
with the SIP server.(The default With the same account)
-Account*: the account matches with the SIP server.
(extension number)
-User pass word*: the user password matches with the SIP
server
-SIP Server*: The primar SIP server, all calls through this
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server
-Out Bound Server: The out bound SIP server
-STUN Type: Enable/Disable STUN feature
-STUN: Input STUN URL
-Auto Answer: Enable/Disable this account auto answer feature
* Note: When ou finish the setting, ou can press Save to make
it work, and then ou can see the status icon in the LCD idle.
The parameters with the * mark must be set.
Disable sip account --1) Select “S stem setting” > “Advanced setting”；
--2) Enter the password required（The default is empt ) ；
--3) Select “SIP” > “Account sip”；
--4) Select “Enable account” > “Disable”；
--5) Select “Save” to saves settings
3. Basic Features.
3. .1 Making a Call
Here are some eas wa s to place a call on IP Phone:
If you want to... Then…
Place a call
using the
handset
Pick up the handset --1) You can hear dial tone;
--2) Enter a number；
--3) Press # button (default)，
-or wait 5s (default), then it send the
number automaticall .
Place a call
using a
speakerphone
Press Speaker button
Place a call
using a headset
Put on our headset,
active Headset button
so that the status light is
Red, and then do as
using speakerphone
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3. .2 Anonymous Call
You can use anon mous call feature to block the identit and phone number from
showing up to the called part when ou call someone. E.g, ou want to call to consult
some of the services, but ou don't want to be harassed.
Enable Anon mous Call Press OK or MENU> Function Setting> Anon mous
--Press Enter or OK button ,
-You can select which Account want to use, enable/disable
this feature and enable/disable reject anon mous
3. .3 Redial
To redial the last placed call from our phone
Redial --Press REDIAL button to dial the last number
-or press Navigation button-Left > “Dialed number”, select
a number, and press Dial.
3. .4 Call Log
Dial from a call log --1) Press MENU or OK button > “Call histor ”, ou can select
"All Calls", “Missed calls”, “Received calls” and “Dialed
numbers”,
- or press Navigation button (in Standb interface) > select
"All Calls"(up) “Missed calls”(down), “Received calls”(left)
and “Dialed numbers” (right)
--2) Then press Dial button.
NOTE: You also can press the "log" to login this menu
when in the idle.
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3. . Making Calls to Contact
You can also dial a contact from the Personal Phone Book.
Placing Calls to
Contacts
--1) Press MENU or OK button > “Phone Book”, ou can select
"Personal Phone Book", “Enterprise Phone Book”, “LDAP”
and “Black List”,
- or press Navigation button (in Standb interface) > select
the desired contact.
--2) Then press Dial button.
NOTE: You also can press the "DIR" to login this menu
when in the idle.
3. .6 Multi-lines to Answer the Call
Multi-lines to Answer
the Call
--1) Another Line button is Red and flashing, Light strip is Red
and flashing;
--2) Press the flashing Line button to answer (at this time, the
original call will be hold.)
3. .7 Auto-Answer
You can set the phone and let it auto-answer the coming call.
Auto-Answer the
Coming Call
--1) Enable the Auto-Answer feature.
--2) Auto-Answer mode ou can set in the MENU>Function
Setting> Auto Answer >Device
Speaker
Handset
Headset
When ou use the Handset mode, at this time ou need to
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hands up the handset and then it can work at this status.
--3)Filter Groups
Auto-answer the coming call in this special groups.
3. .8 Ending a Call
To end a call, hang up. Here are some more details.
Hang up while using the
Handset
--Return the handset to its cradle,
-or press End
Hang up while using the
Speakerphone
--Press Speaker button,
-or press Line button for the appropriate line,
-or press End
Hang up while using the
Headset
--Press Handset button, （Do not keep the headset
mode) ,
-or press End (keep the headset mode)
Hang up one call, but
preserve another call on
the other line
--Press End,
-or refer to the above three methods
3. .9 Using Hold and Recover (Switch Calling Line)
You can hold and resume calls. You can take a call in one line at an time, and the other
lines would be hold. As a result of that, ou can switch different calling line on our phone.
If you want to... Then...
Put a call on hold --Press HOLD button,
-or press soft ke Hold.
Hold a line and switch to
another line
Press another Line button for the appropriate line
Resume a call on
current line
--Press Line button,
Release a call on
different line
Select the line want to release hold, press the line, so
recover ;
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NOTES
• Engaging the Hold feature t picall generates music or a beeping tone.
• A held call is indicated b the green and flashing Line button or Hold in the LCD.
3. .10 Transferring Calls
Transfer redirects a connected call. The target is the number to which ou want to
transfer the call.
Talk to the transfer
recipient before
transferring a call
(consult transfer)
--1) Press TRANSFER button or press XFER;
--2) Enter number;
--3) press “#”（default) ,
-or press Send then transfer the call,
-or wait five seconds(default)then transfer the call
Transferred to idle
lines or other
numbers without
talking to the
transfer recipient
(Blind transfer)
--1) Press TRANSFER button or XFER；
--2) Press Blind;
--3) Enter number;
--4) Press “#”（default)
-or press Send, then transfer the call;
-or wait five seconds(default)then transfer the call
Blind transfer to the
held line
--1) Press TRANSFER button or press XFER;
--2) Press the Line button of held line
3. .11 Using Mute
With Mute enabled, ou can hear other parties on a call but the cannot hear ou. You
can use mute in conjunction with the handset, speakerphone, or a headset.
Toggle Mute on Press button, then the screen top and left will have a MUTE
icon
Toggle Mute off Press button again, then the button light off
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3. .12 Do Not Disturb
You can use the Do Not Disturb(DND) feature to block incoming calls on our phone with
a bus tone（Can also be set to their voice mail or other extension numbers, etc.).
Enable global DND --1) Press DND;
--2) All enabled line on the phone would changes to
status. and the icon is .
Enable DND on a
single line
Press MENU or OK button > “Function setting” > “DND” >
(select line) “Enable”
Disable DND --Global DND enabled, press DND to disable global DND;
--Line DND enabled, press twice DND,
-or press MENU or OK button > “Function setting” > “DND”
>(select line) “Disable”
3. .13 3-way Conference
You can enable a three-part conference, during the conversation three phone parties
can communicate with ever part .
If you want to... Then...
Invite the transfer
recipient into a
conference in a
transferring
--1) When the transfer recipient answer the call, press "CONF"
soft ke on our phone;
--2) Then the held one, transfer recipient and ou will be into a
conference, and the LCD will displa Conference :0:0:10
status.
Invite the third part
into a conference in
a active call
--1) Press "CONF" soft ke in an active call;
--2) Enter the third part number；
--3) After connected the third part , press "CONF" soft ke
again
establish a
conference with held
line
--1) when one phone line is holding on and the other line is
bus ;
--2) Press "CONF" Soft ke
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--3)Press the held line's programmable button, the 3-wa
Conference is enable.
3. .14 Voice Mail
When the Phone get a voice mail from server..
Voice Mail --1）Press the Voice Mail button
--2）Enter the User Password
--3）It will login into the voice mail server. You need to follow the
IVR to do it.
3.6 Advanced Settings
3.6.1 Using the phone book
Enterprise Phone Book
Search the
Contacts from
Enterprise Phone
Book
--1) Press DIR in the idle status,
-or press "MENU" or "OK" button > “Phone book”>“Enterprise
Phone Book”,
--2) Select “Enterprise Phone Book”, press "OK" button;
--3) Press "Find" and input the name who ou want to search.
Call the Contact
from Enterprise
Phone Book
--1) Press "DIR" in the idle,
-or press "MENU" or "OK" button > “Phone book”>“Enterprise
Phone Book”,
--2) Select “Enterprise Phone Book”, press "OK" button;
--3) Press "Find" and input the name who ou want to search.
--4) When ou search the person, ou can dial it.
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Personal Phone Book
Add Contacts --1) Press Phone Book,
-or press "MENU" button > “Phone book”>“Personal phone
book>View All”,
-or press "OK" button > “Phone book”>“Personal phone
book>View All”;
--2) Select “Add contact”, press "OK" button;
--3) Use the navigation ke s to select content, press "OK" button
to set and modif :
-Name: set the name of contact,
-Office Number: Setting the contact Office Number
-Mobile Phone Number: Setting the contact Mobile Phone
Number
-Others Number: Setting the contact Others Number
-SIP Account: Setting the contact call SIP account
-Group: the contacts be divided into different user’s groups
--4) Press "Save" soft ke to complete
Add group --1) Press "DIR" soft ke ,
-or press "MENU" button > “Phone book”>“Personal phone
book>View All”,
-or press "OK" button > “Phone book”>“Personal phone
book>View All”;
--2) Select the “add group” then press OK button;
--3) Use the navigation ke s to select content, press OK button
to set and modif :
-Group name: name of the group
--4) Press "Save "soft ke to complete
Modif group --1) Press "DIR" soft ke ,
-or press "MENU" button > “Phone book”>“Personal phone
book>View All”,
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