Motorola ML1500 User manual

4G LTE Ethernet
Cellular Modem
Model ML1500
Quick
Start
Guide

Packaged with your ML1500 modem
USB Power Cube
USB Power Cable
Ethernet Cable 2 LTE Antennas
Para una Guía de Inicio Rápido en español, por favor
vaya a
www.motorolanetwork.com/ML1500IR

Let’s get started
First attach the 2 LTE Antennas to the ML1500 by screwing
them finger-tight into the 2 gold connectors located on the
back of the unit. The best orientation for these antenna varies
by location but is normally half way between horizontal and
vertical.
Next connect the included yellow Ethernet cable between the
ML1500’s Ethernet port and the Ethernet port of your
computer, router, or other Ethernet-capable device.
If you are using your ML1500 with a wireless router, we will
explain how to configure the ML1500 for a router later in this
Quick Start.

Insert the micro SIM card
To use your ML1500 modem you need an activated micro SIM
(3FF format), which you normally get from your mobile
broadband service provider. If instead you use a nano SIM
card (used by most phones today), you must use a SIM Card
Adapter. SIM card adapters are available from online retailers.
Insert the SIM card into the SIM slot as shown above.
Cell Service Providers
The ML1500 works with AT&T®, Verizon®, T-Mobile®,
Rogers®, Telus®, Bell Canada® and many international
cell service providers worldwide. It does not work with
Sprint®.

Power up your ML1500
You can power the ML1500 from either the included AC-
powered power cube or from the USB port of a computer or
USB power bank. Using the AC-powered power cube is
preferred when an AC outlet is available.
To use the included AC power cube, plug it into an AC power
outlet. Then connect the included USB power cable between
the ML1500’s PWR jack and the AC power cube.
Whatever you use as a power source, make sure the ON/OFF
button is pressed in to turn on your ML1500.
Most modern desktop and laptop computers will supply
enough current (up to 1.2 amperes required) through their
USB port to power the ML1500. This can be very convenient if
you’re in a location where AC power isn’t available. To use the
USB port, first plug one end of the included USB power cable
into the PWR jack of the ML1500. Plug the other end of the US
power cable into the USB port you want to use to power the
ML1500.
If you use a different power cube than the one included, it
must have a nominal voltage of 5 volts DC and at least 1.2
amperes.

Establish your Mobile Broadband
Connection
When the modem powers up with an activated SIM card
installed, it will automatically search for and connect to your
mobile broadband provider. It may take several minutes to
establish a connection. The Cellular LED will turn either green
or amber to indicate a connection.
If your cell status LED and the signal strength indicator LEDs
are on, open your web browser and try browsing the web. If
browsing works, Congratulations!Your ML1500 is working.
If your ML1500 is NOT working, see Troubleshooting Tips and
We like to help at the end of this Quick Start.
If you want to connect to the Internet through the ML1500
using WiFi, you need a WiFi router that plugs into the
ML1500’s Ethernet port. For instructions about how to do
this, please see the next section: If you want to connect the
ML1500 to a WiFi Router.

If you want to connect the ML1500 to a
WiFi Router
To configure the ML1500 for use with a WiFi router, you will
need to access the ML1500’s Configuration Manager. Make
sure that the ML1500 is powered on and plugged into a
powered-on computer’s Ethernet port.
Now access the Configuration Manager, doing the following:
1. Open your computer’s browser and type 192.168.5.1 into
your browser’s address bar and then press Enter.
The login dialog box for your modem should appear. Enter
a Username and Password.
The default username is admin and the default password
is Motorola, You should use these initially, but you’ll be
able to change them as described below.
Click Login. (If you can’t access the Configuration
Manager, see the Troubleshooting Tips at the end of this
Quick Start.)
2. For security reasons, the first time you log in to the
ML1500 you will be asked to change the default password
after you log in. Enter your new password, then click Save.
Your new password can be 6 to 32 alphanumeric
characters. We recommend writing your new password
on a piece of paper and attaching it to the bottom of your
unit.
3. On the Basic Setup/APN page of the ML1500’s
Configuration Manager, go to the left hand menu, click on
Setup then Mode. On the Select your Operating Mode
page, select the Bridge Mode radio button and click Save.
Bridge mode will automatically pass the IP address from
your Service Provider to your wireless router.
Turn off your WiFi router. Now unplug the Ethernet cable from
your computer and plug it into the WAN port of your wireless
router. Your router should be setup for DHCP mode

(sometimes called Dynamic mode, or Automatic). Wait for the
ML1500 to power up and the Cell Status light to turn either
green or amber before turning your WiFi router back on.
You should now be able to access the Internet wirelessly
through your router. If you are unable to do so, see the
Troubleshooting Tips at the end of this Quick Start.
Front Panel LEDs
LIGHT COLOR DESCRIPTION
Power
Green
Green
ML1500 Powered on
Off
ML1500 Powered off
Cell
Status
Green
or
Amber
Green
LTE connection established
Flashing
LTE connection passing data
Amber
3G connection established
Flashing
3G connection passing data
Signal
Strength
Green
Solid green bar(s)
The 4 green bars indicate the signal strength
of the mobile broadband service that the
ML1500 modem is connected to. Four bars
indicate the strongest signal. One green bar
is the weakest signal.

Back Panel
ANT-MAIN
This is an SMA connector for the main cellular antenna of the
ML1500. Screw one of the included LTE antennas into this
jack, or use a more powerful antenna if necessary.
RST
Press and hold the reset button in for 8 seconds in the unlikely
event that you want to reset the ML1500.
ETHERNET
Connect the included Ethernet cable from the Ethernet jack of
the ML1500 to either the Ethernet jack of your computer or
the WAN jack of your wireless router.
SIM
Insert an activated micro SIM card (3FF) into the SIM slot.
POWER
Connect the supplied power cable between the power jack
and either the included power cube or a USB port that can
supply 1 Amp. Most modern computers and USB power banks
can supply this power.
ON/OFF
Turn power on or off.
ANT-DIV
This is an SMA connector for the diversity cellular antenna of
the ML1500. Screw one of the included LTE antennas into this
jack, or use a more powerful antenna if necessary.

Troubleshooting Tips
Why can’t I connect to the Internet after installing my
modem?
•Check that the modem is powered on. The power LED on the
front panel should be on. If it is not on, then:
1. Check that the power button on the back of the unit is
pushed in.
2. Check that the USB power cable is correctly plugged into
the modem and that the other end of the cable is plugged
into the modem’s plugged-in AC Power Cube or a USB
power jack that can supply at least 1.2 amperes.
3. If you are using a USB port to power the modem and the
modem isn’t working, it’s possible that your USB port can
not supply enough power to the modem. Try plugging the
modem into AC power by using the modem’s USB Power
Cube. I
•Confirm that the modem can talk to the SIM. Log into the
Configuration Manager by typing 192.168.5.1 in the address bar
of your browser, go to that address, enter the Username and
Password. The default username is admin and the default
password is motorola. If this is your first time logging into the
ML1500, you will be asked to change the default password
after you log in. If you have already changed the password,
enter your new password. Once you have the password you
want, click the Login button. On the left hand menu, click on
Status. There should be a 19 or 20 digit number next to ICCID.
If this number is missing, try reinserting your SIM. You may
need to get a new SIM from your service provider if the
modem can not read it.
•Look at the Signal Indicator leds on the front of your unit. If
none of the leds is on, or only one is on, you should move the
modem closer to a window to try and improve signal strength.
If even that doesn’t work, you may need to buy a better
antenna.
•Verify with your service provider that your account is active.

•You may need to set the APN on your modem. Log into the
Configuration Manager by typing 192.168.5.1 in the address bar
of your browser, go to that address, enter the Username and
Password. The default username is admin and the default
password is motorola. If this is your first time logging into the
ML1500, you will be asked to change the default password
after you log in. If you have already changed the password,
enter your new password. Once you have the password you
want, click the Login button. On the left hand menu, click
Setup then APN. You should contact your service provider for
the correct APN. Some common APNs are:
Verizon: VZWINTERNET
AT&T: NXTGENPHONE
or
BROADBAND
T-Mobile: fast.t-mobile.com
For more information on setting APNs please see the full
length manual at:
www.motorolanetwork.com/ML1500manual
I’m unable to access the ML1500 when I try to login to the
Configuration Manager
•First check that the ML1500’s Power light is on.
The yellow Ethernet jack on the back of the ML1500 has a
green LED on it. This LED should be on when the Ethernet
cable is plugged in. If it is not on, check that the Ethernet
cable is securely plugged in. If that doesn’t work, your
Ethernet cable might be bad; so try an Ethernet cable that you
know is working.

•I’m plugging the ML1500 into the WAN port of a WiFi router
and cannot access the Internet.
•First, verify that the ML1500 can access the Internet without
the WiFi router plugged in. If it can’t access the Internet,
please see the troubleshooting tips above.
•Power off both the ML1500 and your WiFi router. Turn the
ML1500 back on and wait for the Cell Status light to turn
either green or amber. Once the Cell Status light turns on,
then turn on your WiFi router.
•Verify that your WiFi router’s WAN port is configured for
DHCP, sometimes called Dynamic Routing, Cable Modem, or
Automatic.
Do you have any other questions? A good place to start is our
full-length manual:
www.motorolanetwork.com/ML1500manual

We’re here to help you.
Feel free to visit our support Website or call our support
specialists. Our Website features helpful Motorola Mentor
information as well as information about returns and
warranties..
www.motorolanetwork.com/support
Email: [email protected]
Phone:
In the US and most other countries:
800-753-0797 or [phone]
Our full-length user manual is available at
www.motorolanetwork.com/ML1500manual
Limited Warranty
MTRLC LLC warrants this product against defects in material
and workmanship for a warranty period of 2 years. To read the
full warranty, please go to
www.motorolanetwork.com/warranty

Safety Precautions
These precautions help protect you and your ML1500.
This equipment is designed with the utmost care for the safety of
those who install and use it. However, special attention must be paid
to the dangers of electric shock and static electricity when working
with electrical equipment. All guidelines of this and of the computer
manufacturer must therefore be allowed at all times to ensure the safe
use of the equipment.
Do not put the ML1500 or its power cube in water, since this is a
shock hazard.
Protect the ML1500 from moisture and be careful about temperature.
Your ML1500 should be operated in an environment that’s between 32
and 104° Fahrenheit (0 to 40° Centigrade).
Your ML1500 should not be in a confined space. There should be room
for air flow around the top, front, and sides of the ML1500.
Make sure to use your ML1500’s power cube and a compatible
electrical outlet.
MOTOROLA and MTRLC assume no liability for damage caused by
any improper use of the modem.
Label Symbols
SYMBOL
INDICATES
DC voltage
AC voltage
For indoor use only
Class II equipment
Energy Efficiency Marking
Center-positive power input polarity

FCC Statement
This device complies with Class B Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
Note: this equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruations, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures: reorient or relocate the receiving antenna, increase the
separation between the equipment and receiver, connect the equipment into an outlet on a
circuit different from that to which the receiver is connected, and/or consult the dealer or an
experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be instsalled and operated within minimum distance 42cm
between the radiator and your body.
MTRLC LLC
PO Box 121147
Boston, MA 02112-1147

©MTRLC LLC 2020. MOTOROLA and the Stylized M Logo are trademarks or
registered trademarks of Motorola Trademark Holdings, LLC. and are used under
license. All other trademarks are the property of their respective owners. All
rights reserved.
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