Motorola GM380 User manual

Professional Radio
GM380
User Guide
68P64110B90
Issue:July 2000

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1English
CONTENTS
CONTENTS
RadioOverview .................... 3
RadioControls......................3
ProgrammableButtons ...............3
KeypadKeys....................... 7
KeypadLock/Unlock ................. 7
MenuKeys.........................8
MenuNavigationChart ............... 9
LCDDisplayandIcons............... 10
AudioSignalTones................. 11
LEDIndicators..................... 12
GettingStarted.................... 13
TurningtheRadioOn-Off.............13
RadioOnMessage ................. 13
Adjusting the Radio’s Volume . . . . . . . . . 13
SelectingaRadioChannel............ 14
MemoryChannel...................15
SendingaCall..................... 15
ReceivingaCall....................16
CancellingaCall ................... 16
EndingaCall...................... 16
RadioCalls........................17
SelectiveCalls......................17
MakingaSelectiveCall...............17
ReceivingaSelectiveCall.............17
ContactList........................18
KeypadEdit........................19
MissedCalls .......................20
StatusCalls........................23
MakingaStatusCall...............23
ReceivingaStatusCall ............24
EmergencyCalls....................25
DTMF.............................26
Features..........................31
VoiceStorage......................31
VoiceRecorder...................31
EmergencyMessage..............34
PublicAddressMode.................35
CarRadioMute.....................36
Utilities . . . . . . . . . . . . . ..............37
Scan .............................39
CallForward .......................42
Talkaround.........................43
ExternalAlarm......................44
LoneWorker.......................45

2
English
CONTENTS
PowerLevel.......................46
Companding.......................47
Backlight..........................48
Brightness ........................ 49
OptionBoard...................... 50
VoiceOperatedTransmit(VOX)....... 51
Stun/Unstun....................... 52
RadioInformation ................. 53
SafetyInformation................. 55
SafeandEfficientOperation.......... 55
Exposure to Radio Frequency Energy. . . 55
Electromagnetic Interference/
Compatibility.......................56
OperationalWarnings ............... 56
Potentially Explosive Atmospheres. . . 56
Blasting Caps and Areas. . . . . . . . . . . 56
Radio Operation and EME Exposure. . . . 57
Mobile Antenna Installation . . . . . . . . . . . 57
ControlStationOperation............. 57
GeneralRadioCare.................58
Computer Software Copyright
The products described in this manual may include copyrighted computer
programmes stored in semiconductor memories or other media. Laws in the
United States of America and other countries preserve for Motorola Europe
and Motorola Inc. certain exclusive rights for copyrighted computer
programmes, including the right to copy or reproduce in any form the
copyrighted computer programme. Accordingly, any copyrighted computer
programmes contained in the products described in this manual may not be
copied or reproduced in any manner without the express written permission of
the holders of the rights. Furthermore, thepurchase of these products shall not
be deemed togrant either directly or by implication, estoppel, orotherwise, any
licence under the copyrights, patents, or patent applications of the holders of
the rights, except for the normal non-exclusive royalty free licence to use that
arises by operation of the law in the sale of the product.

3English
RADIO OVERVIEW
RADIO OVERVIEW
This user guide covers the operation of the
GM380 Professional Mobile Radio.
Please read pages 55 to 58 before using this radio.
RADIO CONTROLS
The numbers below refer to the illustrations on
the inside front cover.
1. On-Off / Volume Knob
Used to turn the radio on or off, and to adjust
the radio’s volume.
2. LED Indicators
Indicates channel, scan, and monitor status, as
well as receipt of a selective call.
3. LCD Display (4 Line)
4. Menu Exit/Escape Button x
5. Channel Selector/Menu Navigation
Up/Down yor z
Used for channel scrolling. When in menu
mode, used for menu navigation.
6. Menu Enter/Select Button c
7. Mic Jack
8. Programmable Button 1 g
9. Programmable Button 2 h
10. Edit Buttons Left/Right vor w
11. Programmable Button 3 i
12. Programmable Button 4 j
13. Keypad
14. Programmable Keys $%&
MICROPHONE CONTROLS
Hold the microphone 2.5 to 5 cm (1-2 inches)
from your mouth, and speak clearly into it.
13. Keypad
14. Programmable Keys {}|
15. Push-to-talk (PTT)
Press and hold down this button to talk;
release it to listen.
PROGRAMMABLE BUTTONS
Several of your radio buttons can be
programmed (by Customer Programming
Software CPS) to activate the radio features.
The following table shows the features that can
be assigned to the P1-P4 buttons and the F1-F3
buttons.P1-P4areexchangeableforcustomised
icon buttons to match programming.

4
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RADIO OVERVIEW
Feature Description
Monitor/Cancel
Monitor allows user to select between signalling squelch,
carrier squelch and unsquelch, and to suspend scan when
landed on a channel in scan mode.
Cancel allows user to cancel current incoming or outgoing
call.
Radio Call To make an individual or group selective call.
Missed Call List Allows user direct access into the Missed Call List menu
feature.
Contact List Allows user direct access into Contact List menu feature.
Status List Allows user direct access into Status List menu
feature.
Channel Allows user direct access into the Channel mode. The up/ down keys (5) are set to increment/decrement the channel
number.
Scan On/Off To toggle between start and stop of the scan
operation.

5English
RADIO OVERVIEW
Nuisance
Delete/Cancel
(Voice Storage)
To delete a nuisance (unwanted) channel when scanning,
with exception of priority channel, last channel in scan list
and home channel.
Cancel, deletes messages being played back from the
Voice Storage feature.
Nuisance Delete To delete a nuisance (unwanted) channel when scanning, with exception of priority channel, last channel in scan list
and home channel.
Cancel
(Voice Storage) Cancel, deletes messages being played back from the Voice Storage feature.
Power Level To toggle the radio’s transmit power level between High
and Low.
Talkaround On/Off To talk directly with another radio without going through a
system or despatcher.
Emergency Activates emergency alarm sequence. A pre- recorded message (using the voice storage feature) may be sent to
enable the user’s location or status to be determined.
Lone Worker To identify user as a lone worker. Radio enters emergency sequence unless user responds, when prompted, by
pressing any radio button.
Feature Description

6
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RADIO OVERVIEW
Call Forward To transfer calls automatically to another radio if user is
unable to take the call.
Companding On/Off To toggle between compression/expansion of audio signal
and normal audio signal.
Option Board
On/Off Allows user to toggle the option board between on and off.
Keypad Lock
On/Off Allows user to lock/unlock menu keys and keypad keys.
DTMF To place the keypad into permanent DTMF live dial mode.
External Alarm To toggle the External Alarm feature on and off.
Memory Channel Allows user direct channel access on single button press.
Backlight To toggle the display/keypad backlight on and off.
Record/Play-back
(Voice Recorder) To record/play-back incoming calls, emergency message or memo using voice recorder feature.
Feature Description

7English
RADIO OVERVIEW
KEYPAD KEYS
These keys are used when dialling a phone number,
making a radio call, or for numeric channel
selection.
KEYPAD LOCK/UNLOCK
On your radio there is a keypad lock feature which
allows you to lock the keypad keys and menu keys
to eliminate accidental key presses.
Press the keypad lock button to lock the keys, the
display icon Lwill be lit and the display will show:
After 2 seconds the radio returns to the IDLE
STATE.
Press the keypad lock button again to unlock the
keyswhentheiconwillbeextinguishedandthe
display will show:
The radio will then return to the IDLE STATE.
Keypad Unlock may be performed during a call, to
allow menu access to the contact list, status list and
scan on/off features.
123
456
789
*0#
$%&
Lock Keypad
Unlock Keypad

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RADIO OVERVIEW
MENU KEYS
Menu/Select Key c
Used to enter the Menu Mode. When you are in the
MenuMode,thiskeyisalsousedtomakemenu
selections.
Note: When the radio is in the IDLE STATE,
pressing any of the cxvw
menu keys causes the radio to enter the
Menu mode.
Exit Key x
Used to move up to the next higher Menu level.
When the top level menu is selected, this key is
used to exit the Menu Mode.
Up /Down Key y/z
Used to scroll when in Menu Mode.
Increment/decrement channel number or scroll
address/status list, whichever is defined as IDLE
STATE.
Right Key w
Used as More key to provide additional information.
Left Key v
Used as a destructive backspace key when editing.
Left
Up
Down Right
Menu/
Select
Exit
xc
y
vw
z

9English
RADIO OVERVIEW
+e
Menu Navigation
c
cto enter Menu Mode.
+or eto scroll through the list.
cto select Menu item.
xto return to previous menu level
+or eto scroll through
sub-list.
cto select sub-menu item.
MENU NAVIGATION CHART
(Refer to Menu Navigation guidelines—
lower, left-hand corner of this page)
SW Version
CP Version
SW Part No.
CP Part No.
select/
entry select/
enter ID
Voice
Storage Utilities
Channel
+e
+e
+e
Call Forward
Missed
Calls
Voice
Recorder
select/
record/
play/
delete
select/
enter
Channel
Number
Contact
List
select/
enter Status
Number
Status
Emergency
Msg.
select/
record/
play/
delete
Backlight
Brightness
Companding
Scan
Talkaround
Option Board
Lone Worker
Power Level
Radio
Information
DTMF
External Alarm

10
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RADIO OVERVIEW
LCD DISPLAY AND ICONS
Displays channel, menu, and radio status
information. The top screen row shows radio
status indicator symbols, explained in the table
below:
Note: At extremely low temperatures, you may experi-
ence a slight delay in displaying new information.
This is normal and does not affect the function of
your radio.
Symbol Name and Description
AXPAND™ Indicator
Indicates that your radio has the
companding feature activated.
B
Power Level Indicator
“L” lights when your radio is configured to
transmit in Low Power. “H” lights when your
radio is configured to transmit in High
Power.
CMonitor Indicator
On indicates carrier squelch.
Off indicates signalling squelch.
CHAN
STAT
ADDR
FVoice Recorder Indicator
Indicates that there are stored messages or
memos in the voice recorder.
HScan Indicator
Indicates that you are scanning. The dot is
lit during priority scan mode.
LKeypad Lock Indicator
On indicates that the keypad and menu
keys are locked. Off indicates unlocked.
NOption Board Indicator
Indicates that an option board is activated.
DDTMF Indicator
Indicates DTMF is enabled.
Q
Missed Call Indicator
On indicates call in list.
Off indicates no calls in list.
Flashing, indicates new call in list.
JTalkaround Indicator
Indicates talkaround enabled.
KExternal Alarm Indicator
Indicates external alarm enabled.
Symbol Name and Description

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RADIO OVERVIEW
AUDIO SIGNAL TONES
High pitched tone Low pitched tone
Tone Signal Description
Power up OK Radio self-test OK.
Power up Fail Radio self-test fail.
Button/
Keypad Error
Button/keypad key/
menu key press not
permitted.
Engaged Channel busy or not
permitted to transmit.
Call Failed Call failed to connect.
Force Monitor Radio must monitor channel before trans-
mission permitted.
Button
Feature
Enable
Any option button
pressed to enable a
feature.
Button
Feature
Disable
Any option button
pressed to disable a
feature.
Group Call Radio receives a
Group Call.
Individual Call Radio receives an
Individual Call.
Call
Reminder Reminder of unanswered call.
TOT Pre-Alert Warns of expiry of
time out timer.
Monitor Alert Alerts to change of
squelch.
Voice Storage Voice Storage-
Recording.
Voice Storage Voice Storage-
Warning.
Voice Storage Voice Storage-
Full.
Scan Start Radio starts
scanning.
Scan Stop Radio stops
scanning.
Priority Call
Decode Radio detects a priority call.
Priority
Channel Radio landed on the priority channel.
Tone Signal Description

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RADIO OVERVIEW
LED INDICATORS
Green:Successful power up.
Green Flashing:Radio scanning.
Red:Radio transmitting.
Red Flashing:Channel busy - when
receiving.
Yellow:Radio called or Monitor (lower priority).
Yellow Flashing:Radio call reminder alert.
Lone Worker Reminds lone worker
to respond.
Hardware
Error
Hardware error, tone
continues until valid
operation.
Cancel
Message
Previous message or
message currently
being played from
Voice Storage has
been deleted.
Channel Free
Beep Indicates current channel is free.
Incoming
Emergency
Alert
Indicates an
emergency situation.
Keypad
Acknowledge
Confidence tone
when any key
pressed.
Ringtones English/French/
General
Incoming calls (high
tones), outgoing calls
(low tones).
Tone Signal Description

13 English
GETTING STARTED
GETTING STARTED
TURNING THE RADIO ON OR OFF
ADJUSTING THE VOLUME
Turn the On/Off/Volume Control knob
clockwise to increase the volume, or
counterclockwise to decrease the volume.
RADIO ON MESSAGE
At power up the radio will display a message
customised by your dealer, e.g.:
After this text has been displayed, the radio perform
a self test routine. On completion of a successful
self test the radio will display:
This may be a number or an alias and will be the
current channel. Alternatively, if required the radio
may display a message customised by your dealer,
e.g.
Note: If your radio fails the self test routine consult
your dealer.
ON OFF
Push the On/Off/
Volume Control knob
until you hear a click.
Push the On/Off/
Volume Control knob
until you hear a click and
the display clears.
Radio On
Channel
Ready

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English
GETTING STARTED
Selecting a Radio Channel
Your radio offers up to 255 channels, however some
may not be programmed. Check with your dealer for
more information.
Before selecting a channel ensure your radio is in
channel mode.
Note: The keypad and Up/Down keys IDLE states are
programmable and may be set to channel
mode.
There are two ways to enter channel mode:
Method 1
Press the Channel Mode direct access button, if
programmed by your dealer.
Method 2
Note: After a short period of inactivity the radio
returns to the IDLE STATE.
Once in channel mode, there are two ways to select
a channel:
Method 1
Method 2
Note: The keypad can’t be used to enter the channel
number during a call or whilst the radio is in a
scan.
1cto enter Menu Mode
2+or euntil:
3cto select
4Displayshowse.g.:
Channel
Chan: 05
1+or euntil: or
Note: If the +or eis pressed and held, the radio
will fast scroll through the available channels.
2cto confirm your selection.
(If channel list is entered via the menu.)
Display shows:
(for 2 seconds)
1Enter the desired
channel number from
the keypad, e.g. 05:
2cto confirm your selection.
Display shows:
(for 2 seconds)
Channel Number
Alias
Selected
C : 05
Selected

15 English
GETTING STARTED
Memory Channel
Up to two programmable buttons can be
programmed as memory channel buttons
which allow you quick access to frequently
used channels. The buttons may be pre-
programmed by your dealer or programmable
by yourself.
If pre-programmed by your dealer, a short
press of the button will take you to the
assigned channel.
To program a Memory Channel button yourself,
select the desired channel in the normal way
and press and hold the button for 2 seconds.
The button is then programmed to the selected
channel; a short press on the button will take
you to that channel.
Note: The programming is retained when you turn off
the radio.
Sending a Call
1. Select the desired radio channel.
2. Press the PTT button and speak clearly into the
microphone.Your mouth should be 2.5 to 5 cm
away from the microphone.
3. When transmitting, the red indicator will light
continuously.
4. Release the PTT button to listen.
Your radio may be configured for ‘Transmit Inhibit’
under certain conditions (e.g. when the channel is in
use by others) in which case, the channel busy tone
will sound when you press the PTT or call button to
indicate that transmission is inhibited.
When the channel is free, the Channel Free beep
will sound, and you can make a call.
If your radio is equipped with a transmit time out
timer (TOT), a warning tone will
sound a few seconds before the transmission is cut
off. Your radio may be programmed to inhibit
retransmission within a preset time.

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GETTING STARTED
Receiving a Call
1. Turn your radio on and adjust the volume level.
2. Switch to the desired radio channel.
3. If, at any time, a call is received you will hear
the call at the volume level you have set.
Note:The system may have a limited call time and
the call may be terminated automatically if this
call time is exceeded.
Cancelling a Call
At any time while setting up a call it may be cancelled
by pressing the Monitor/Call Cancel button, or
replacing the microphone in its holder (referred to as
going “on hook”) .
The call timer can also cancel a call.
Ending a Call
A call should always be ended by pressing the Monitor/
Call Cancel button, or replacing the microphone in its
holder.

17 English
RADIO CALLS
RADIO CALLS
SELECTIVE CALLS
Making a Selective Call
You can make a selective call to a particular radio,
known as an individual call, or a group of radios,
known as a group call.
You can make calls by using the Contact List,the
Missed Calls List or Manual Dialling.
Receiving a Selective Call
When you receive a selective call, you will hear
either,
an individual call alert tone ,
or a group call alert tone .
The LED Indicator will light (yellow) and the
display will show the alias (name) or number
(address) of the calling radio e.g.
To answer the call:
1. Press the PTT button or Call button.
2. The call will terminate automatically when
the conversation has ended or press the
Monitor button.
Display shows: Addr: 234

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English
RADIO CALLS
CONTACT LIST
When the radio is in the IDLE state or during a call,
the contact list may be used to give access to up to
255 preprogrammed numbers accessed via the
menu.
Depending on the way your radio is programmed,
the radio will display either the alpha alias (name) or
thenumbertobedialled.
There are two ways to enter the Contact List:
Method 1
Press the Contact List direct access button, if
programmed by your dealer.
Method 2
Once in the Contact List, there are two ways to
choose the desired address:
Method 1
Method 2 (Manual Dialling)
1cto enter Menu Mode.
2+or euntil:
3cto select
Contact List
+or euntil:
f
Enter the desired address
from the
keypad, e.g. 0574:
Alpha Alias
Number
ADDR: 0574