Motorola Avigilon H5SL Series User manual

InstallationGuide
Avigilon H5SL DomeCamera Models:
1.3C-H5SL-D1 1.3C-H5SL-D1-IR 1.3C-H5SL-DO1-IR
2.0C-H5SL-D1 2.0C-H5SL-D1-IR 2.0C-H5SL-DO1-IR
3.0C-H5SL-D1 3.0C-H5SL-D1-IR 3.0C-H5SL-DO1-IR
5.0C-H5SL-D1 5.0C-H5SL-D1-IR 5.0C-H5SL-DO1-IR

Legal Notices
©2019,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILONCONTROL
CENTER, and ACC are trademarks of Avigilon Corporation. Other names or logos mentioned herein may be
the trademarks of their respective owners. The absence of the symbols ™ and ® in proximity to each
trademark in this document or at all is not a disclaimer of ownership of the related trademark. Avigilon
Corporation protects its innovations with patents issued in the United States of America and other
jurisdictions worldwide (see avigilon.com/patents). Unless stated explicitly and in writing, no license is
granted with respect to any copyright, industrial design, trademark, patent or other intellectual property
rights of Avigilon Corporation or its licensors.
Disclaimer
This document has been compiled and published using product descriptions and specifications available at
the time of publication. The contents of this document and the specifications of the products discussed
herein are subject to change without notice. Avigilon Corporation reserves the right to make any such
changes without notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the
completeness or accuracy of the information contained in this document; or (2) is responsible for your use
of, or reliance on, the information. Avigilon Corporation shall not be responsible for any losses or damages
(including consequential damages) caused by reliance on the information presented herein.
Avigilon Corporation
avigilon.com
PDF-H5SLDO-A
Revision: 1 - EN
20190829
ii

Important Safety Information
This manual provides installation and operation information and precautions for the use of this device.
Incorrect installation could cause an unexpected fault. Before installing this equipment read this manual
carefully. Please provide this manual to the owner of the equipment for future reference.
This Warning symbol indicates the presence of dangerous voltage within and outside the product
enclosure that may result in a risk of electric shock, serious injury or death to persons if proper
precautions are not followed.
This Caution symbol alerts the user to the presence of hazards that may cause minor or moderate
injury to persons, damage to property or damage to the product itself if proper precautions are not
followed.
WARNING — Failure to observe the following instructions may result in severe injury or death.
lInstallation must be performed by qualified personnel only, and must conform to all local codes.
lFor EN 50121-4 compliance, this product is intended to be supplied by a EN 50121-4 power source.
lThe H5SL-D product is intended to be supplied by Power over Ethernet (PoE) that is a “Limited
Power Source” or “LPS” rated 48 VDC, 5W min.
lThe H5SL-DO product is intended to be supplied by Power over Ethernet (PoE) that is a “Limited
Power Source” or “LPS” rated 48 VDC, 8W min.
lAny external power supply connected to this product may only be connected to another Avigilon
product of the same model series. External power connections must be properly insulated.
lDo not connect directly to mains power for any reason.
CAUTION — Failure to observe the following instructions may result in injury to persons or damage
to the device.
lDo not expose the camera directly to high levels of x-ray, laser, or UV radiation. Direct exposure may
cause permanent damage to the image sensor.
lDo not install near any heat sources such as radiators, heat registers, stoves, or other sources of heat.
lDo not subject the device cables to excessive stress, heavy loads or pinching.
lDo not open or disassemble the device. There are no user serviceable parts.
lRefer all device servicing to qualified personnel. Servicing may be required when the device has
been damaged (such as from a liquid spill or fallen objects), has been exposed to rain or moisture,
does not operate normally, or has been dropped.
lDo not use strong or abrasive detergents when cleaning the device body.
lUse only accessories recommended by Avigilon.
iii

Regulatory Notices
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1)this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
lReorient or relocate the receiving antenna.
lIncrease the separation between the equipment and the receiver.
lConnect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
lConsult the dealer or an experienced radio/TV technician for help.
Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or
parties authorized by Avigilon Corporation could void the user’s authority to operate this equipment.
Disposal and Recycling Information
When this product has reached the end of its useful life, please dispose of it according to your local
environmental laws and guidelines.
Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.
European Union:
This symbol means that according to local laws and regulations your product should be disposed of
separately from household waste. When this product reaches its end of life, take it to a collection point
designated by local authorities. Some collection points accept products for free. The separate collection
and recycling of your product at the time of disposal will help conserve natural resources and ensure that it
is recycled in a manner that protects human health and the environment.
iv

Table of Contents
Overview 1
Camera Base Front View 1
Camera Base Rear View 2
Camera Base Bottom View 3
Cover View, Surface Mount 4
Mounting Adapter View, Surface Mount 5
Cover View, In-Ceiling Mount 6
Mounting Adapter View, In-Ceiling Mount 7
Cover View, Pendant Wall Mount 8
NPT Adapter View, Pendant Mount 9
Pendant Wall Mount Bracket View 10
Pendant Wall Mount View 11
Surface Mount Installation 12
Required Tools and Materials 12
Camera Package Contents 12
Installation Steps 12
Removing the Dome Cover 13
Inserting Cables through the Sealing Grommet 13
Using the Surface Mount Adapter 14
Mounting the Dome Camera Using the Bottom Cable Entry 14
Mounting the Dome Camera Using the Side Cable Entry 15
Mounting the Dome Camera to an Electrical Box 18
Installing the Camera Base to the Mounting Adapter 19
Installing the Dome Cover 20
In-Ceiling Mount Installation 21
Required Tools and Materials 21
Camera Package Contents 21
Installation Steps 21
Removing the Dome Cover 22
Inserting Cables through the Sealing Grommet 22
Using the In-Ceiling Mounting Adapter 23
Installing the Camera Base to the Mounting Adapter 26
Installing the Dome Cover 28
Pendant Mount Installation 29
v

Required Tools and Materials 29
Package Content 29
Installation Steps 30
Removing the Dome Cover 30
Inserting Cables through the Sealing Grommet 30
Mounting the Dome Camera to a Pipe 31
(Optional) Mounting the Dome Camera to the Pendant Wall Mount 32
Installing the Camera Base to the Mounting Adapter 36
Installing the Dome Cover 37
Connecting to the Camera 39
(Optional) Using the USB Wi-Fi Adapter 39
Assigning an IP Address 39
Accessing the Live VideoStream 40
Aiming the Dome Camera 40
(Optional) Configuring microSD Card Storage 41
Zooming and Focusing the DomeCamera 42
Configuring the Camera 42
Setting the IP Address Using the ARP/Ping Method 42
For More Information 43
Connecting to External Audio and I/O Devices 44
Connection Status LED Indicator 45
Removing the Dome Camera from the Mounting Adapter 46
Resetting to Factory Default Settings 47
Limited Warranty and Technical Support 48
vi

Overview
Camera Base Front View
1. IR illuminator
Provides scene illumination in the IR spectrum.
Only available on -IR models.
2. Ethernet port
Accepts power and Ethernet connection to the network.
The camera can only be powered by Power over Ethernet (PoE). Server communication and image
data transmission also occur over this connection.
3. Link LED indicator
Indicates if there is an active connection in the Ethernet port.
4. Connection status LED indicator
Provides information about device operation. For more information, see Connection Status LED
Indicator on page45.
5. microSD card slot
Accepts a microSD card for onboard storage. For more information, see (Optional) Configuring
microSD Card Storage on page41.
Overview 1

Camera Base Rear View
Displayed IR illuminators only available on -IR models.
1. Azimuth control
Provides control of the image angle.
2. I/O connector block
Provides connections to external input/output and audio devices.
3. Micro USB port
Accepts a micro USB to USB adapter. Only required when using the Avigilon USB Wi-Fi Adapter.
4. Tilt lock thumb screw
Provides a locking mechanism for the image tilt adjustment.
5. Serial number tag
Device information, product serial number and part number label.
6. I/O Cable Management Clip
Clip to help secure the I/O cable in place.
Camera Base Rear View 2

Camera Base Bottom View
1. Cable entry hole
An entry hole for the cables required for camera operation.
2. Lanyard anchor
The safety lanyard attaches to the anchor to prevent the camera from falling during installation.
3. Vent
Vent to allow moisture vapor to escape the sealed housing and equalize pressure.
Only available on H5SL-DO models.
Camera Base Bottom View 3

Cover View, Surface Mount
1. Dome cover
Vandal resistant dome cover.
Only available on H5SL-DO models. Dome covers for H5SL-D models are not vandal resistant.
2. Surface mount adapter
Used to mount the dome camera to a wall, ceiling or electrical box.
3. Tamper resistant screws
Star-shaped captive screws to fix the dome cover to the base.
4. Side cable entry cover
Covers the side cable entry hole.
Cover View, Surface Mount 4

Mounting Adapter View, Surface Mount
1. Lanyard
Connects to the lanyard anchor on the camera base.
2. Camera housing clips
Snaps to hold camera module during installation.
3. Cable entry hole
An entry hole for the cables required for camera operation.
4. Mounting holes
Holes for mounting the adapter to the following:
A — UK standard single gang box
B — Octagon gang box
D — US standard single gang box
Mounting Adapter View, Surface Mount 5

Cover View, In-Ceiling Mount
1. In-ceiling mount adapter
Used to mount the dome camera to a wall, ceiling or electrical box.
2. Dome cover
Vandal resistant dome cover.
Only available on H5SL-DO models. Dome covers for H5SL-D models are not vandal resistant.
3. Tamper resistant screws
Star-shaped captive screws to fix the dome cover to the base.
Cover View, In-Ceiling Mount 6

Mounting Adapter View, In-Ceiling Mount
1. Camera housing clips
Snaps to hold camera module during installation.
2. Lanyard
Connects to the lanyard anchor on the camera base.
3. Clamps
Manually adjustable clamps for securing the dome camera to the ceiling.
4. Clamp retainer
Used to hold the clamps together before installation.
Mounting Adapter View, In-Ceiling Mount 7

Cover View, Pendant Wall Mount
1. Pendant wall mount (optional)
Used with the NPT adapter to mount the dome camera to a wall in pendant installations.
2. NPT adapter
Used to mount the dome camera to NPT pipes.
3. Tamper resistant screws
Star-shaped captive screws to fix the dome cover to the base.
4. Dome cover
Vandal resistant dome cover.
Only available on H5SL-DO models. Dome covers for H5SL-D models are not vandal resistant.
Cover View, Pendant Wall Mount 8

NPT Adapter View, Pendant Mount
1. Camera housing clips
Snaps to hold camera module during installation.
2. Lanyard
Connects to the lanyard anchor on the camera base.
3. 1-1/2” NPT thread mount
Standard male 1-1/2” NPT thread mount for mounting the dome camera to a pole or bracket.
NPT Adapter View, Pendant Mount 9

Pendant Wall Mount Bracket View
1. Bracket mounting holes
Points for mounting the pendant wall mount bracket to a mounting surface.
2. Mounting tabs
Tabs for placing the pendant wall mount onto the bracket.
3. Mounting points
Points for securing the pendant wall mount to the mounting bracket.
Pendant Wall Mount Bracket View 10

Pendant Wall Mount View
1. 1-1/2” NPS thread mount
Female NPS thread mount for pendant camera installations.
2. Pendant wall mount screws
Screws for securing the pendant wall mount to the mounting bracket.
3. NPT pipe entry hole
A 3/4” NPT threaded hole for NPT pipe conduits.
Pendant Wall Mount View 11

Surface Mount Installation
Required Tools and Materials
The following tools are required to complete the installation but are not included in the package:
lNo. 2 Phillips screwdriver — for attaching camera to an electrical box or mounting surface.
Camera Package Contents
Ensure the package contains the following:
lAvigilon H5SL Dome Camera (Indoor model — H5SL-D)
oMounting template sticker
o4 screws and anchors for solid walls
oSurface mount adapter
oSide conduit cover
oT20 Pin-In star-shaped driver
lAvigilon H5SL Dome Camera (Outdoor model — H5SL-DO)
oMounting template sticker
oRJ-45 grommet piercing cap
o4 screws and anchors for solid walls
oSurface mount adapter
oSide conduit cover
oSide conduit plate (2 sizes)
oConduit grommet
oCable entry grommet
oT20 Pin-In star-shaped driver
Installation Steps
Complete the following sections to install the device.
Surface Mount Installation 12

Removing the Dome Cover
Note: Be careful not to scratch or touch the dome bubble. The resulting marks or fingerprints may
affect the overall image quality. Keep the protective covers on the outside of the dome bubble
until the installation is complete.
lRemove the dome cover by releasing the elastic strap holding the dome cover to the camera base.
Inserting Cables through the Sealing Grommet
Always use the provided sealing grommet to prevent dust and debris from entering the camera.
1. Remove the sealing grommet from the camera base.
2. Push the Ethernet cable through the grommet.
If you are installing the indoor model (H5SL-D), you should be able to simply push the cable, crimped
or uncrimped, through the grommet by hand.
If you are installing the outdoor model (H5SL-DO), use one of the following methods:
Removing the Dome Cover 13

a. If the Ethernet cable is uncrimped, push the cable through the grommet.
b. If the Ethernet cable is already crimped, place the grommet piercing cap on the Ethernet
connector then push the cable through the grommet.
Ensure that the orientation of the cable and grommet matches the one shown in the image.
3. Push any other required cables through the grommet.
Note: If you pull multiple cables through the sealing grommet, apply silicone sealant to seal
any gaps in the grommet.
Using the Surface Mount Adapter
The dome camera is provided with a surface mount adapter that can be mounted to a wall, ceiling or
electrical box.
If the dome camera needs to be installed in a different way, use one of the other mounting adapter options
and refer to their sections in this manual for more information.
lIn-ceiling mounting adapter (H4SL-MT-DCIL). For more information, see In-Ceiling Mount Installation
on page21.
lPendant NPT mounting adapter (H4SL-MT-NPTA). For more information, see Pendant Mount
Installation on page29.
oPendant wall mounting adapter (CM-MT-WALL) — must be used with NPT mounting adapter.
Mounting the Dome Camera Using the Bottom Cable Entry
Perform the following steps if the required cables will be coming from inside the mounting surface and the
camera will be mounted immediately over the cable hole. Use this procedure on surfaces that can be easily
drilled into, and when the cables should be kept out of sight.
Perform the following steps to mount the dome camera to a ceiling or wall:
Using the Surface Mount Adapter 14