Motorola TELUS i265 User manual

Motorola
iDEN
TELUS i265 Handset User’s Guide

i
Contents
Getting Started ..............................................1
Locating Your SIM Card.......................................2
Battery..................................................................2
Activating your Mike Account...............................5
Powering On and Off ...........................................5
Finding Your Phone Number...............................6
Handset Basics....................................................7
SIM Card Security..............................................10
Locking the Keypad ...........................................14
Accessories........................................................14
For More Information.........................................14
Mike’s Direct Connect Service...................15
One Touch PTT .................................................17
Call Alerts...........................................................17
Using the Call Alert Queue ................................18
One-to-Many Group Calls..................................19
Making Phone Calls ....................................21
Receiving Phone Calls.......................................21
Call Icons ...........................................................21
Entering the Number to Call...............................21
Using Speakerphone..........................................23
Using Mute.........................................................23
Making Emergency Phone Calls........................24
Recent Calls................................................ 25
Storing Recent Calls to Contacts.......................25
Deleting Recent Calls.........................................26
Contacts ...................................................... 27
Viewing Contacts ...............................................28
Creating Entries .................................................29
Storing Numbers Quickly ...................................30
Editing Entries....................................................31
Deleting Entries..................................................31
Checking Capacity.............................................31
Creating Pauses and Waits................................32
International Numbers........................................32
Advanced Calling Options......................... 33
Call Waiting........................................................33
Call Forwarding..................................................33
Forwarding All Calls...........................................34
Turning Off Call Forwarding...............................34
Forwarding Missed Calls....................................35

ii
Call Hold ............................................................36
Calling 2 People.................................................36
Creating Pauses and Waits While Dialing .........37
Making International Calls..................................37
Call Timers.........................................................38
Entering Text ...............................................39
Using Alpha Mode..............................................39
Using Word Mode..............................................39
Special Function Keys .......................................40
Using Numeric Mode .........................................41
Using Symbols Mode.........................................41
Messages.....................................................43
Message Notifications........................................43
Voice Mail..........................................................43
Advanced Voice Mail with Fax...........................44
Text and Numeric Messages.............................45
Setting Up..........................................................45
Receiving Messages..........................................45
Reading Messages From the Message Center.46
Creating and Sending Messages.......................46
Managing Memory.............................................49
Net Alerts ...........................................................50
Mike’s Wireless Web Service..................... 53
Launching the Microbrowser..............................53
Navigating the Microbrowser..............................53
Accessing the Browser Menu.............................53
Ending the Microbrowser Session......................54
Using Your Handset as a Modem ......................54
Ring Tones .................................................. 57
Using the Vibrate Feature..................................57
Turning Ring Tones Off......................................57
Ring and Vibrate ................................................58
Assigning Ring Tones to Contacts.....................58
Viewing Ring Tone Assignments .......................59
Managing Memory .............................................59
Deleting Custom Ring Tones.............................59
Datebook ..................................................... 61
Viewing Datebook..............................................61
Creating Events..................................................62
Editing Events ....................................................64
Deleting Events..................................................64
Receiving Reminders.........................................65

iii
Making Calls From Datebook.............................65
Customizing Datebook Setup ............................66
Java Applications........................................67
Installing Applications ........................................67
Running Applications.........................................67
Suspending Applications....................................67
Resuming Applications......................................68
Ending Applications ...........................................68
Deleting Applications.........................................68
Managing Memory.............................................68
Shortcuts on the Main Menu..............................69
Java Applications and GPS Enabled.................69
GPS Enabled................................................73
IMPORTANT: Things to Keep in Mind...............73
Viewing Your Approximate Location..................74
Enhancing GPS Performance............................75
Updating Satellite Almanac Data.......................76
Setting Privacy Options......................................77
Using GPS with Map Software...........................78
Voice Records .............................................81
Creating Voice Records.....................................81
Playing Voice Records.......................................81
Labeling Voice Records.....................................81
Deleting Voice Records......................................82
Locking Voice Records ......................................82
Managing Memory .............................................82
Memo ........................................................... 85
Shortcuts..................................................... 87
Creating a Shortcut............................................87
Using a Shortcut.................................................87
Editing a Shortcut...............................................88
Deleting Shortcuts..............................................88
Customizing Your Handset........................ 89
Setting the Volume.............................................89
Setting Your Handset to Vibrate.........................89
Seeing the Display Better...................................90
Using a Headset.................................................90
Attaching a Headset...........................................90
Using a Remote PTT Button Button...................90
Using Settings....................................................91

iv
Profiles .........................................................95
Viewing Profiles .................................................95
Switching Profiles...............................................95
How Changing Settings Affects Profiles ............95
Temporary Profiles.............................................96
Creating Profiles ................................................97
Editing Profiles...................................................97
Deleting Profiles.................................................97
Setting Call Filtering...........................................98
Understanding Status Messages.............101
Safety and General Information...............103
RF Operational Characteristics........................103
Portable Radio Product Operation and EME
Exposure..........................................................103
Electro Magnetic Interference/Compatibility....106
Medical Devices...............................................106
Operational Warnings......................................107
Operational Cautions.......................................108
Accessory Safety Information..........................109
MOTOROLA LIMITED WARRANTY................111
Patent and Trademark Information..................115
Index .......................................................... 117

v
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 [phone]
Hereby declares that the product:
Product Name: i265
Model Number: H45XAN6RR4AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a), 15.107(d)
and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device
complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this
device must accept any interference received,
including interference that may cause undesired
operation
Note: This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses and can radiate
radio frequency energy and, if not installed
and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is
no guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is encouraged
to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.

vi

1
Getting Started
To start using your i265 handset:
•Make sure your SIM card is in place.
•Charge the battery.
audio jack
accessory
connector
volume
controls
speaker
(in back)
Push-To-Talk
(PTT) button
microphone
punctuation
key
back/pause
dialing key
next word/
international plus
dialing key
retractable
antenna
pPower button.
Navigation key — press the arrows to scroll
through menus and lists.
mMenu key — accesses context-sensitive
menus.
OOK key — selects highlighted item;
answers calls.
AOption key — selects the option appearing
above it on the display.
sPlaces phone calls.
eEnds phone calls; returns to idle screen. In
browser, hold to exit.

2
Getting Started
•Ensure your service is activated.
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a
small piece of white plastic located in the SIM card
holder in the back of your handset, underneath the
battery.
If your SIM card is not in the SIM card holder, it may
be in the box your handset came in, attached to the
SIM card carrier. If this is the case, carefully detach
your SIM card from the surrounding plastic and
insert it as described in “Inserting Your SIM Card” on
page 13.
Battery
Removing the Battery Door
1Make sure the handset is powered off.
2Slide the battery door to the right until it releases.
SIM card
holder
SIM card

3
Battery
3Remove the battery door from the back of your
handset.
Inserting the Battery
1Remove the battery door.
2Insert the top of the battery into the battery area.
Press the bottom of the battery to secure it.
3Replace the battery door and press it gently until
you hear a click.
Charging the Battery
Your handset comes with a standard travel charger.
1Plug the charger into an electrical outlet.
2Open the connector cover.
connector cover

4
Getting Started
3Plug the other end of the charger into the
accessory connector.
Charger Attached appears on the display.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides of
the plug. Pull the plug straight out.
4When charging the battery for the first time,
charge for 30 minutes longer than the time shown
in “Charging Times” on page 4.
Charging Times
See your battery and charger to determine the
appropriate charging time.
For best results, charge the batteries within the
temperature range of 10°C to 40°C (50°F to 104°F) .
Prolonged charging is not recommended.
Removing the Battery
1With the handset powered off, remove the battery
door.
Battery Charger
Rapid Mid-Rate
High
Performance 2 hours 4 hours
Extra
Capacity 2.5 hours 5.5 hours
Maximum
Capacity 3.5 hours 7.5 hours

5
Activating your Mike Account
2Remove the battery by pushing the battery toward
the antenna and lifting it out.
Battery Use and Maintenance
•The Motorola Approved Lithium Ion chargers
provide optimum performance. Other chargers
may not fully charge the Lithium Ion battery or
may yield a reduced number of lifetime charge
cycles.
•Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 60°C (140°F) or fall below
-20°C (4°F ).
•Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
•The battery capacity is degraded if the battery is
stored for long periods while fully charged. If long
term storage is required, store at half capacity.
Activating your Mike Account
Before you can begin using your i265 handset, you
need to activate your Subscriber Identity Module
(SIM) card on The Mike Network. Your SIM card
holds the information required to enable your
handset to connect to The Mike Network. It also
stores your user information, language preference
and contact list entries.
•If you purchased your handset through an
Authorized Mike Dealer, your SIM should already
be active.
•If you purchased your handset at another
location, follow the “Getting Activated”
instructions in the Mike Services User’s Guide.
Powering On and Off
To power your handset on:
1Press p.
2If the Enter SIM PIN Code screen appears, enter
your SIM PIN. See “Entering the PIN” on page 11.
Press Aunder Ok.
Note: When you receive your handset, the SIM
PIN is 0000. Change your PIN to prevent
fraudulent use of the SIM card (see
“Changing the PIN” on page 11).

6
Getting Started
As your i265 handset connects to the network, you
will see a welcome message and a connecting
message. When the idle screen appears, the
handset is ready to use.
To power your handset off:
Press and hold p.
Finding Your Phone Number
My Info lets you view your phone number, Private
ID, and other handset information:
1From the main menu, select My Info.
2Scroll to see your information:
•Name— Enter your name. See “Entering Text”
on page 39.
•Line1and Line 2 — your phone numbers for
phone lines 1 and 2. Each is filled in when you
receive your first call on that line.
•PrivateID — Your Private ID is the number
that others use to contact you using Private
calls. It is filled in when you receive your first
Private call.
• Group ID — the number of the Talkgroup you
have joined.
• Carrier IP — the IP address assigned to
TELUS Mobility. It is filled in when you register
for packet data services.
• IP1 Address and IP2 Address — the IP
addresses you use to access the Internet with
your handset.
•Ckt— Your circuit data number is the number
you use if you want to use your handset to
transfer circuit data. See “Using Your Handset
as a Modem” on page 54. You receive this
number from TELUS Mobility Client Care.
Note: The context-sensitive menu under My Info
contains information that may be used by
TELUS Mobility Client Care if there is a
problem with your handset’s services.
TELUS

7
Handset Basics
Customizing Features
You can control many features of your handset,
including the volume of incoming sound, rings, and
other tones. See “Customizing Your Handset” on
page 89.
Handset Basics
Any time your handset is powered on, the display
provides you with information and options.
The screen shown above is the idle screen. The idle
screen appears when your handset is on, but not
engaged in any activity.
Text Area
This area displays menus, messages, names,
phone numbers, and other information.
Display Options
Two display options appear at the bottom of most
screens. You select a display option by pressing the
option key below it.
Menus and Lists
Your handset’s features are arranged in menus,
submenus, and lists.
To access the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guide, this symbol >tells you to select a menu
or list item. For example, Settings > Security
means:
1Scroll to Settings on the main menu.
2Press Aunder Select to see the Settings
screen.
3Scroll to Security.
TELUS
status icons
text area
menu icon
display options

8
Getting Started
Quick Access to Main Menu Items
Each arrow in the navigation key and Ocan be used
to access a main menu item from the idle screen.
Each of these keys is assigned to a main menu item
when you receive your handset. To assign different
main menu items, see “Personalize Features” on
page 92.
OK Key
Pressing O:
•Selects the highlighted menu item or list item
•Sets options
•Confirms actions
•Places and answer calls
Menu Key
Many of the handset’s features have menu options
that will change depending on the currently
highlighted menu option. These context-sensitive
menus are available any time Sappears. Press m
to access the menu.
Main Menu
All your handset’s features can be accessed through
the main menu. When you are using a feature, the
icon for that feature appears in the upper left corner
of the display.
aBrowser Browse Mike’s Wireless
Web Services.
qJava Apps Java applications on your
handset. See page 67.
bSettings
Display/Info
Phone Calls
2-Way Radio
Volume
Security
Advanced
Customize your handset’s
settings. See page 89.
cVoiceRecord Record and play audio
messages. See page 81.
dContacts
new contact form
list of contacts
Contacts menu
View, store, edit contacts.
See page 27.

9
Handset Basics
eMessages
Voice Mail
Text Msgs
Fax Mail
Outbox
Drafts
Net Alert
Access messages. See
page 43.
fCall Forward Set call forwarding options.
See page 33.
mRing Tones
list of ring tones
Ring Tones menu
Assign ring tones and turn
ringer off. See page 57.
gMemo Store a number to access
later. See page 85.
hCall Timers Handset usage information.
See page 38.
iRecent Calls
list of calls
recent calls menu
Call Setup menu
Lists recent calls. See
page 25.
oDatebook Schedule appointments.
See page 61.
sShortcuts Create shortcuts to screens.
See page 87.
pProfiles Groups of settings you
apply together. See
page 95.
jMy Info View personal handset
information, including phone
number and Private ID. See
page 6.
kCall Alert
list of call alerts
Call Alerts menu
Lists call alerts. See
page 17.
lGPS Find your approximate
geographical location. See
page 73.

10
Getting Started
Status Icons
Status icons appear in the two rows at the top of the
display. Some appear at all times. Others appear
only when your handset is engaged in certain
activities or when you have activated certain
features.
SIM Card Security
The SIM card stores all your Contacts information.
Since this information is stored on your SIM card,
not in your handset, you can remove the information
by removing your SIM card.
abcd
efgd
Battery Strength — More bars on
the battery indicate a greater
charge.
opqr
sSignal Strength — More bars next to the antenna indicate a stronger
signal.
APhone In Use — Your handset is
active on a phone call.
BPrivate In Use — Your handset is
active on a Private call.
CTalkgroup In Use — Yourhandset
is active on a group call.
12Active Phone Line — 1 indicates
phone line 1 is ready to make calls;
2 indicates phone line 2 is ready to
make calls.
GHI
JKLCall Forward — Your handset is set to forward calls. See “Call
Forwarding” on page 33.
uvMR Ringer Off — Your handset is set
not to ring. See “Turning Ring
Tones Off” on page 57.
wyx
Messages — You have one or
more messages. See “Messages”
on page 43.
DInternet — You are ready to
browse the internet.
YZ Packet Data — You are ready to
transfer packet data or are
transferring packet data. See
“Using Your Handset as a Modem”
on page 54.
PRoaming — You are using your
handset outside the TELUS
Mobility network.

11
SIM Card Security
Note: Except for making emergency calls, your
handset will not function without the SIM
card.
To prevent unauthorized use of your handset, your
SIM card can be protected by a PIN that you enter
each time the handset is powered on. You can
change the PIN or turn off the requirement that it be
entered.
Note: Your PIN is set to OFF by default.
Entering the PIN
You may be required to enter a SIM PIN when you
first use your handset.
When you receive your handset, the SIM PIN is
0000. Change your PIN to prevent fraudulent use of
the SIM card.
Important: If you enter your PIN incorrectly five
times, your SIM card is blocked. To
unblock your SIM card, you must contact
TELUS Mobility Client Care. See
“Unblocking the PIN” on page 12.
1When the Enter SIM PIN Code screen appears,
enter your SIM PIN. An asterisk appears for each
character entered.
2Press Aunder Ok.
Changing the PIN
1From the main menu, select Settings > Security
> Change Password > SIM PIN.
2At the Enter Old SIM PIN Code screen, enter the
current SIM PIN.
3Press Aunder Ok.
4At the Enter New SIM PIN Code screen, enter
the new 4- to 8-digit SIM PIN.
5Press Aunder Ok.
6At the Re-enter New SIM PIN Code screen,
re-enter the new SIM PIN to confirm.
7Press Aunder Ok.
Turning the PIN Requirement On and
Off
When the SIM PIN requirement is on, you are
prompted to enter your PIN each time you turn on
your handset.
Note: If a SIM PIN is required, your handset will
not function until the SIM PIN is entered,
except for making emergency calls.
When the PIN requirement is off, your handset can
be used without entering a PIN.

12
Getting Started
Important: When the SIM PIN requirement is off, the
personal data on your SIM card is not
protected. Anyone can use your handset
and access your personal data.
1From the main menu, select Settings > Security
> SIM PIN.
2Select On or Off.
3Enter the current SIM PIN.
4Press Aunder Ok.
Unblocking the PIN
If you enter your PIN incorrectly five times, your SIM
card is blocked. To unblock your SIM card, you must
contact TELUS Mobility Client Care to get a PIN
Unblock Key (PUK).
Important: If you unsuccessfully enter the PUK code
ten times, your SIM card is permanently
blocked and must be replaced. If this
happens, all data is lost. You will get a
message to contact TELUS Mobility
Client Care. Except for making
emergency calls, your handset will not
function with a blocked SIM card.
To unblock the PIN:
1Press *#m1.
2Enter the PUK code.
3Press s.
4Enter a new 4- to 8-digit SIM PIN. Press s.
5Re-enter your SIM PIN. Press s.
If you entered the codes properly, SIM Unlocked
appears on the display.
Inserting and Removing Your SIM Card
Important: Do not touch the gold-coloured areas of
your SIM card.
Switching SIM Cards
When you move your SIM card from one handset to
another, your Contacts information will not be
erased as the information is stored in the SIM. If
you remove your SIM card and use it with another
handset, or use another SIM card with your handset,
the following information is erased:
•The recent calls list
•Call forwarding settings
•Net alerts
•Mobile originated text messages, drafts, and
quick notes
•Information stored in Memo
•3 most recent GPS Enabled locations
•Voice records
•Voice names