Motorola APX 1000i User manual

APX 1000i Model 2 User Guide
APX TWO-WAY RADIOS
DECEMBER 2023
© 2023 Motorola Solutions, Inc. All Rights Reserved.
*MN004863A01*
MN004863A01-AN

Intellectual Property and Regulatory
Notices
Copyrights
The Motorola Solutions products described in this document may include copyrighted Motorola Solutions
computer programs. Laws in the United States and other countries preserve for Motorola Solutions
certain exclusive rights for copyrighted computer programs. Accordingly, any copyrighted Motorola Solutions
computer programs contained in the Motorola Solutions products described in this document may not be
copied or reproduced in any manner without the express written permission of Motorola Solutions.
No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated into
any language or computer language, in any form or by any means, without the prior written permission of
Motorola Solutions, Inc.
Trademarks
MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the
property of their respective owners.
License Rights
The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication,
estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions,
except for the normal nonexclusive, royalty-free license to use that arises by operation of law in the sale of a
product.
Open Source Content
This product may contain Open Source software used under license. Refer to the product installation media
for full Open Source Legal Notices and Attribution content.
European Union (EU) and United Kingdom (UK) Waste of Electrical and Electronic
Equipment (WEEE) Directive
The European Union's WEEE directive and the UK's WEEE regulation require that products sold into
EU countries and the UK must have the crossed-out wheelie bin label on the product (or the package in some
cases). As defined by the WEEE directive, this crossed-out wheelie bin label means that customers and end
users in EU and UK countries should not dispose of electronic and electrical equipment or accessories in
household waste.
Customers or end users in EU and UK countries should contact their local equipment supplier representative
or service center for information about the waste collection system in their country.
Disclaimer
Please note that certain features, facilities, and capabilities described in this document may not be applicable
to or licensed for use on a specific system, or may be dependent upon the characteristics of a specific mobile
subscriber unit or configuration of certain parameters. Please refer to your Motorola Solutions contact for
further information.
© 2023 Motorola Solutions, Inc. All Rights Reserved
MN004863A01-AN
Intellectual Property and Regulatory Notices
2

Contents
Intellectual Property and Regulatory Notices................................................................... 2
List of Tables......................................................................................................................10
Software Version................................................................................................................11
Chapter 1: Read Me First...................................................................................................12
1.1 Notations Used in This Manual........................................................................................................ 12
1.2 Radio Care.......................................................................................................................................12
1.2.1 Cleaning Your Radio.......................................................................................................... 14
1.2.2 Cleaning the External Surface of the Radio....................................................................... 14
1.2.3 Radio Service and Repair.................................................................................................. 14
1.3 Battery Recycling and Disposal....................................................................................................... 14
1.4 What Your Dealer or System Administrator Can Tell You................................................................ 15
Chapter 2: Getting Started.................................................................................................16
2.1 Charging the Battery........................................................................................................................ 16
2.2 Attaching the Battery .......................................................................................................................16
2.3 Attaching the Antenna......................................................................................................................17
2.4 Removing and Attaching the Accessory Connector Cover.............................................................. 17
2.5 Attaching the Belt Clip......................................................................................................................17
2.6 Turning On the Radio ......................................................................................................................18
2.7 Adjusting the Volume....................................................................................................................... 18
Chapter 3: Radio Controls.................................................................................................19
3.1 Radio Parts and Controls.................................................................................................................19
3.2 Programmable Features.................................................................................................................. 20
3.2.1 Assignable Radio Functions...............................................................................................20
3.2.2 Assignable Settings or Utility Functions............................................................................. 23
Chapter 4: Status Indicators............................................................................................. 24
4.1 Battery Charge Status......................................................................................................................24
4.1.1 Fuel Gauge Icons...............................................................................................................24
4.1.2 Accessing the Battery Info screen......................................................................................25
4.1.3 HAZLOC Battery Type Detection....................................................................................... 25
4.2 LED Indications................................................................................................................................25
4.3 Status Icons..................................................................................................................................... 26
4.4 TMS Status Icons.............................................................................................................................28
4.5 Call Type Icons................................................................................................................................ 29
4.6 Alert Tones ...................................................................................................................................... 29
4.7 Phone Call Displays and Alerts........................................................................................................33
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4.8 Display Color Change On Channel..................................................................................................33
Chapter 5: General Radio Operation................................................................................ 34
5.1 Selecting a Zone.............................................................................................................................. 34
5.2 Selecting a Radio Channel.............................................................................................................. 34
5.3 Mode Select Feature........................................................................................................................35
5.3.1 Saving a Zone and a Channel to a Softkey........................................................................35
5.3.2 Saving a Zone and a Channel to a Button......................................................................... 35
5.4 Receiving and Responding to a Radio Call..................................................................................... 36
5.4.1 Receiving and Responding to a Talkgroup Call................................................................. 36
5.4.2 Receiving and Responding to a Private Call (Trunking Only)............................................ 36
5.4.3 Receiving and Responding to a Telephone Call (Trunking Only).......................................37
5.5 Methods to Make a Radio Call.........................................................................................................37
5.5.1 Making a Talkgroup Call ....................................................................................................37
5.5.2 Making a Private Call (Trunking Only)................................................................................38
5.5.3 Making an Enhanced Private Call (Trunking Only)............................................................ 38
5.5.4 Making a Telephone Call (Trunking Only).......................................................................... 39
5.6 Switching Between Repeater or Direct Operation Button................................................................ 39
5.7 Monitor Feature................................................................................................................................39
5.7.1 Monitoring a Channel......................................................................................................... 40
5.7.2 Monitoring Conventional Mode.......................................................................................... 40
Chapter 6: Additional Performance Enhancement......................................................... 41
6.1 ASTRO 25 Enhanced Data..............................................................................................................41
6.2 Dynamic System Resilience............................................................................................................ 41
6.3 CrossTalk Prevention....................................................................................................................... 41
6.4 Encrypted Integrated Data............................................................................................................... 41
6.5 SecureNet........................................................................................................................................ 41
6.6 P25 Digital Vehicular Repeater System........................................................................................... 42
6.7 Conventional Talkgroup and Radio Scan Enhancements................................................................42
Chapter 7: Advanced Features......................................................................................... 43
7.1 Advanced Call Features...................................................................................................................43
7.1.1 Selective Call (ASTRO Conventional Only)....................................................................... 43
7.1.1.1 Receiving a Selective Call....................................................................................43
7.1.1.2 Making a Selective Call........................................................................................ 43
7.1.2 Talkgroup Call Feature (Conventional Only)...................................................................... 44
7.1.2.1 Selecting a Talkgroup........................................................................................... 44
7.1.3 Sending a Status Call.........................................................................................................44
7.1.4 Making Priority Dispatch Calls........................................................................................... 45
7.1.5 Dynamic Regrouping (Trunking Only) ............................................................................... 45
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7.1.5.1 Classification of Regrouped Radios..................................................................... 46
7.1.5.2 Requesting a Reprogram (Trunking Only)............................................................46
7.1.6 Dynamic Zone Programming............................................................................................. 46
7.1.6.1 Entering the Dynamic Zone to Select a Dynamic Channel.................................. 46
7.1.6.2 Saving a Channel in the Dynamic Zone from List Selection................................ 47
7.1.6.3 Deleting a Channel in the Dynamic Zone.............................................................47
7.1.7 Zone-to-Zone Cloning........................................................................................................ 48
7.1.7.1 Cloning Zones...................................................................................................... 48
7.1.8 Multiple Private Line...........................................................................................................49
7.1.8.1 Selecting Multiple Private Line............................................................................. 49
7.2 Remote Monitor............................................................................................................................... 49
7.3 Contacts...........................................................................................................................................50
7.3.1 Making a Private Call from Contacts..................................................................................50
7.3.2 Adding a Contact to a Call List...........................................................................................51
7.3.3 Removing a Contact from a Call List..................................................................................51
7.3.4 Viewing Details of a Contact.............................................................................................. 51
7.4 Scan Lists........................................................................................................................................ 52
7.4.1 Intelligent Priority Scan...................................................................................................... 52
7.4.2 Viewing a Scan List............................................................................................................52
7.4.3 Editing the Scan List.......................................................................................................... 52
7.4.4 Changing the Scan List Status...........................................................................................53
7.4.5 Viewing and Changing the Priority Status..........................................................................53
7.5 Scan.................................................................................................................................................54
7.5.1 Turning Scan On or Off...................................................................................................... 54
7.5.2 Making a Dynamic Priority Change (Conventional Scan Only)..........................................54
7.5.3 Deleting a Nuisance Channel.............................................................................................55
7.5.4 Restoring a Nuisance Channel.......................................................................................... 55
7.6 Call Alert Paging.............................................................................................................................. 55
7.6.1 Receiving a Call Alert Page............................................................................................... 55
7.6.2 Sending a Call Alert Page.................................................................................................. 56
7.7 Recent Calls.....................................................................................................................................56
7.7.1 Viewing Recent Calls......................................................................................................... 57
7.7.2 Deleting Calls..................................................................................................................... 57
7.7.3 Instant Recall..................................................................................................................... 58
7.7.3.1 Saving and Playback Calls...................................................................................58
7.8 In-Call User Alert..............................................................................................................................59
7.9 Quik Call II....................................................................................................................................... 60
7.9.1 Initiating Quick Call II Transmissions................................................................................. 60
7.10 Emergency Operation.................................................................................................................... 60
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7.10.1 Special Considerations for Emergency Operation........................................................... 61
7.10.2 Emergency Keep-Alive.....................................................................................................61
7.10.3 Exiting Emergency Operation.......................................................................................... 61
7.10.4 Exiting Emergency as Supervisor (Trunking Only)...........................................................62
7.10.5 Remote Emergency......................................................................................................... 62
7.10.5.1 Sending Remote Emergency to Specific Users................................................. 62
7.10.5.2 Manually Refreshing the Remote Emergency List............................................. 63
7.10.5.3 Receiving Remote Emergency...........................................................................63
7.10.5.4 Filtering Remote Emergency Contacts...............................................................63
7.10.6 Sending an Emergency Alarm......................................................................................... 63
7.10.7 Sending an Emergency Call (Trunking Only)................................................................... 64
7.10.8 Sending An Emergency Call With Hot Mic (Trunking Only)............................................. 64
7.10.9 Sending an Emergency Alarm with Emergency Call........................................................65
7.10.10 Sending An Emergency Alarm and Call with Hot Mic.................................................... 65
7.10.11 Sending a Silent Emergency Alarm................................................................................66
7.11 Fireground......................................................................................................................................66
7.11.1 Entering Fireground Zone Channel (Conventional)..........................................................67
7.11.2 Responding to Evacuation Indicator.................................................................................67
7.12 Sending Evacuation Tone.............................................................................................................. 68
7.13 Automatic Registration Service......................................................................................................68
7.13.1 Selecting or Changing the ARS Mode............................................................................. 68
7.13.2 User Login Feature.......................................................................................................... 69
7.13.2.1 Logging In as a User.......................................................................................... 69
7.13.2.2 Logging Out........................................................................................................70
7.14 Text Messaging Service................................................................................................................. 70
7.14.1 Sending a Quick Text Message........................................................................................71
7.14.2 Priority Status and Request Reply for New Text Messages.............................................72
7.14.2.1 Appending a Priority Status to a Text Message..................................................72
7.14.2.2 Removing a Priority Status from a Text Message.............................................. 72
7.14.2.3 Appending a Request Reply to a Text Message................................................ 72
7.14.2.4 Removing a Request Reply from a Text Message............................................. 72
7.14.2.5 Appending a Priority Status and a Reply Request to a Text Message............... 73
7.14.2.6 Removing a Priority Status and a Reply Request from a Text Message............73
7.14.2.7 Receiving a Text Message................................................................................. 73
7.14.2.8 Viewing a Text Message from the Inbox.............................................................74
7.14.2.9 Replying to a Received Text Message............................................................... 74
7.14.2.10 Sent Text Messages......................................................................................... 75
7.14.2.11 Deleting a Text Message.................................................................................. 76
7.14.2.12 Deleting All Text Messages.............................................................................. 76
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7.15 ASTRO 25 Advanced Messaging Solution.................................................................................... 76
7.15.1 Two-Factor Authentication............................................................................................... 77
7.15.1.1 Logging in using the Two-Factor Authentication................................................ 77
7.15.1.2 Logging out of Two-Factor Authentication..........................................................78
7.15.2 Sending a Query.............................................................................................................. 78
7.15.3 Receiving a Query............................................................................................................79
7.16 Secure Operations......................................................................................................................... 80
7.16.1 Selecting Secure Transmissions...................................................................................... 80
7.16.2 Selecting Clear Transmissions ........................................................................................80
7.16.3 Managing Encryption....................................................................................................... 81
7.16.3.1 Loading Encryption Keys....................................................................................81
7.16.3.2 Multikey Feature.................................................................................................81
7.16.3.3 Selecting Encryption Keys..................................................................................81
7.16.3.4 Selecting Keysets...............................................................................................82
7.16.3.5 Erasing Encryption Keys.................................................................................... 82
7.16.3.6 Infinite UKEK Retention......................................................................................83
7.16.3.7 Hear Clear.......................................................................................................... 83
7.17 Radio Inhibit................................................................................................................................... 83
7.18 Location ........................................................................................................................................ 84
7.18.1 Outdoor Location Feature................................................................................................ 84
7.18.2 Location Format............................................................................................................... 84
7.18.3 MGRS Coordinates.......................................................................................................... 85
7.18.4 Accessing the Outdoor Location Feature.........................................................................85
7.18.5 Selecting Location Format............................................................................................... 86
7.18.6 Saving a Waypoint........................................................................................................... 86
7.18.7 Viewing a Saved Waypoint...............................................................................................87
7.18.8 Deleting a Single Saved Waypoint...................................................................................87
7.18.9 Deleting All Saved Waypoints.......................................................................................... 87
7.18.10 Measuring the Distance and Bearing from a Saved Waypoint.......................................88
7.18.11 Location Feature in Emergency Mode............................................................................88
7.19 Mission Critical Geofence (ASTRO 25 Trunking)...........................................................................89
7.19.1 Entering the Geofence Area.............................................................................................89
7.19.2 Mission Critical Geofence................................................................................................ 90
7.19.3 Entering Mission Critical Geofence.................................................................................. 90
7.19.4 Exiting Mission Critical Geofence.....................................................................................90
7.20 Trunking System Controls .............................................................................................................90
7.20.1 Operating in Failsoft System............................................................................................ 90
7.20.2 Imbalanced Coverage...................................................................................................... 91
7.20.3 Out-of-Range Radio......................................................................................................... 91
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7.20.4 Site Trunking Feature.......................................................................................................91
7.20.5 Site Search.......................................................................................................................91
7.20.6 Locking and Unlocking a Site...........................................................................................91
7.20.7 Viewing the Current Site...................................................................................................92
7.20.8 Changing the Current Site................................................................................................92
7.21 Mission Critical Wireless Bluetooth®Bluetooth® Wireless Technology ......................................... 92
7.21.1 PIN Authentication in Pairing........................................................................................... 93
7.21.1.1 Pairing the Authentication PIN when Receiving a Pairing Request................... 93
7.21.1.2 Pairing the Authentication PIN with the Generated Numeric PIN.......................94
7.21.2 Viewing and Clearing the Bluetooth Device Information.................................................. 94
7.22 ASTRO 25 (P25) Programming Over Project 25 (POP25)............................................................ 95
7.22.1 Responding to the Notification of Upgrade...................................................................... 95
7.23 Voice Announcement .................................................................................................................... 96
7.24 Site Selectable Alerts (ASTRO 25 Trunking) ................................................................................ 96
7.24.1 Sending SSA Notification to Single Site...........................................................................97
7.24.2 Sending SSA Notification to All Sites............................................................................... 97
7.24.3 Sending SSA Notification to All Available Sites............................................................... 98
7.24.4 Stopping SSA Notification of a Single Site.......................................................................98
7.24.5 Stopping SSA Notification of All Sites.............................................................................. 99
7.24.6 Stopping SSA Notification of All Available Sites.............................................................. 99
7.25 Utilities......................................................................................................................................... 100
7.25.1 Selecting the Power Level..............................................................................................100
7.25.2 Selecting a Radio Profile................................................................................................100
7.25.3 Enabling and Disabling the Radio Alias......................................................................... 101
7.25.4 Selecting the Audio Speaker..........................................................................................101
7.25.5 Controlling the Display Backlight....................................................................................102
7.25.6 Locking and Unlocking the Keypad and Controls.......................................................... 102
7.25.7 Turning the Controls and Buttons Tones On or Off........................................................ 103
7.25.8 Turning Voice Mute On or Off.........................................................................................103
7.25.9 Using the Time-Out Timer.............................................................................................. 103
7.25.10 Adjusting the Squelch Level.........................................................................................104
7.25.11 Conventional Squelch Operation..................................................................................104
7.25.11.1 Using Conventional Squelch Operation Features.......................................... 105
7.25.12 Using the PL Defeat Feature........................................................................................105
7.25.13 Digital PTT ID Support ................................................................................................ 106
7.25.14 Smart PTT (Conventional Only)................................................................................... 106
7.25.15 Transmit Inhibit.............................................................................................................106
7.25.15.1 Enabling Transmit Inhibition........................................................................... 106
7.25.15.2 Disabling Transmit Inhibition.......................................................................... 107
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7.25.16 General Radio Information........................................................................................... 107
7.25.16.1 Accessing the Radio Information....................................................................107
7.25.16.2 Viewing the IP Information..............................................................................108
7.25.16.3 Viewing the Control Assignments...................................................................109
7.25.17 Front Panel Programming............................................................................................ 109
7.25.17.1 Initiating the FPP Feature...............................................................................110
7.25.17.2 Changing Password (Optional).......................................................................110
7.25.17.3 Selecting a Channel within a Zone................................................................. 110
7.25.17.4 Changing a Channel Parameter..................................................................... 111
7.25.17.5 Editing Parameters......................................................................................... 111
Chapter 8: Accessories....................................................................................................113
Legal and Compliance Statements................................................................................ 114
Disclaimer.............................................................................................................................................114
Declaration of Conformity.....................................................................................................................114
Important Safety Information................................................................................................................115
Notice to Users (FCC and Innovation, Science, and Economic Development Canada (ISED)) ......... 115
FCC Licensing Information........................................................................................................115
Applying for Canadian License.............................................................................................................116
Maritime Radio Use in the VHF Frequency Range........................................................117
Special Channel Assignments..............................................................................................................117
Emergency Channel..................................................................................................................117
Non-Commercial Call Channel..................................................................................................117
Operating Frequency Requirements.................................................................................................... 117
Declaration of Compliance for the Use of Distress and Safety Frequencies....................................... 120
Technical Parameters for Interfacing External Data Sources.............................................................. 120
Limited Warranty..............................................................................................................121
MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS..............................................................121
I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:..........................................................121
II. GENERAL PROVISIONS:............................................................................................................... 122
III. STATE LAW RIGHTS:.....................................................................................................................122
IV. HOW TO GET WARRANTY SERVICE:..........................................................................................122
V. WHAT THIS WARRANTY DOES NOT COVER:............................................................................. 122
VI. PATENT AND SOFTWARE PROVISIONS:....................................................................................123
VII. GOVERNING LAW:.......................................................................................................................123
VIII. For Australia Only.........................................................................................................................124
Glossary........................................................................................................................... 125
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List of Tables
Table 1: LED Indications................................................................................................................................... 26
Table 2: TMS Status Icons................................................................................................................................28
Table 3: Call Type Icons....................................................................................................................................29
Table 4: MPL Selection Mode........................................................................................................................... 49
Table 5: Emergency Operation Scenarios........................................................................................................ 61
Table 6: Parameter Editing Keys..................................................................................................................... 111
Table 7: VHF Marine Channel List.................................................................................................................. 118
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10

Software Version
All the features described in the following sections are supported by the software version R31.00.00 or later.
See Accessing the Radio Information on page 107 to determine the software version of your radio.
Contact your system administrator for more details of all the supported features.
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Software Version
11

Chapter 1
Read Me First
This User Guide covers the basic operation of the radio. However, your dealer or system administrator may
have customized your radio for your specific needs. Check with your dealer or system administrator for more
information.
1.1
Notations Used in This Manual
Notations such as Warning, Caution, and Notice are used throughout the text in this publication. These
notations are used to emphasize that safety hazards exist, and the care that must be taken or observed.
WARNING: An operational procedure, practice, or condition and so on, which may result in injury or
death if not carefully observed.
CAUTION: An operational procedure, practice, or condition and so on, which may result in damage to
the equipment if not carefully observed.
NOTE: An operational procedure, practice, or condition and so on, which is essential to emphasize.
The following special notations identify certain items.
Example Description
Home button or Buttons and keys are shown in bold print or as an icon.
Phon Phone Menu entries are shown similar to the way they appear on the display
of the radio.
This means “Press the right side of the 4-Way Navigation Button”.
1.2
Radio Care
Proper radio usage and care ensure efficient operation and long-life of the product.
CAUTION: Use the radio according to the following recommendations and warnings.
● Your radio casing has a vent port for pressure equalization in the radio. Never poke this vent with
objects such as needles, tweezers, or screwdrivers. Poking the vent could create leak paths into the radio
and the radio submersibility will be lost.
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A
● Never obstruct or cover the vent port, even with a label.
● Ensure that no oily substances come in contact with the vent port.
● If water is observed on the vent port of radio casting, dry the vent port. Otherwise, the water blocks the
vent port and prevent pressure equalizing and could affect the overall performance of the radio.
● Your radio is designed to be submerged to a maximum depth of six feet and maximum time of two hours.
Exceeding either maximum limit can result in damage to the radio.
● The radio with antenna attached properly is submersible to a maximum depth of 2 meters (6.56 feet) and
a maximum submersion time of two hours. Exceeding either maximum limit or use without antenna may
result in damage to the radio.
● If the radio battery contacts are exposed to water without the battery attached, dry and clean the radio
battery contacts before attaching a battery to the radio. Turn the radio over with the battery contact facing
down and shake the radio so any trapped water can escape. A short circuit of the contacts could occur if
they are not dried properly.
● If the radio has been submerged in water, shake the radio to remove any water that is trapped inside the
speaker grille and microphone port. Otherwise, the water decreases the audio quality of the radio.
● If an accessory is not attached to the radio, ensure that the accessory connector cover is attached to the
radio side accessory connector.
● If the radio is submerged or exposed to a high force water spray, such as from a hose, remove
the accessory or accessory connector cover immediately and ensure that no water is forced into the
accessory connector or radio interface. Rinse and dry the area and reattach the accessory or accessory
connector cover if leakage occurs.
● If the radio is exposed to a corrosive environment, such as salt water or corrosive gases or liquids,
rinse, and clean the radio immediately to prevent damage to radio materials, especially plated surfaces.
Remove the battery and the antenna before cleaning.
● Do not disassemble the radio as you could damage radio seals and result in leak paths into the radio.
Any radio maintenance should be performed only by a qualified radio technician.
● Only Underwriter Laboratory (UL) approved service centers can open and service UL certified radios.
Opening or repairing at unauthorized locations invalidates hazardous location rating of the radio.
● Do not pound, drop, or throw the radio unnecessarily.
● When cleaning the radio, do not use a high-pressure jet spray as this can exceed the depth pressure and
cause water to leak into the radio.
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13

1.2.1
Cleaning Your Radio
To clean the external surfaces of your radio, perform the following:
Procedure:
1. Combine one teaspoon of mild dishwashing detergent to one gallon of water (0.5% solution).
2. Apply the solution sparingly with a stiff, non-metallic, shortbristled brush, making sure that excess
detergent does not get entrapped near the connectors, controls, or crevices.
3. Rinse and then dry the radio thoroughly with a soft, lint-free cloth.
4. Clean battery contacts with a lint-free cloth to remove dirt or grease.
1.2.2
Cleaning the External Surface of the Radio
Prerequisites:
CAUTION: Do not use solvents to clean your radio. Spirits may permanently damage the radio
housing.
Do not submerge the radio in detergent solution.
Procedure:
1. Combine 1 teaspoon of mild dishwashing detergent to 1 gallon of water (0.5% solution).
2. Apply the solution sparingly with a stiff, non-metallic, short-bristled brush, ensuring that excess
detergent does not get entrapped near the connectors, controls, or crevices.
3. Dry the radio thoroughly with a soft, absorbent, lint-free cloth.
4. Ensure that no water remains entrapped near the connectors, cracks, or crevices.
1.2.3
Radio Service and Repair
Proper repair and maintenance procedures ensure efficient operation and long-life of this radio. A Motorola
Solutions maintenance agreement provides expert service to keep the radio and all other communication
equipment in perfect operating condition.
A nationwide service organization is provided by Motorola Solutions to support maintenance services.
Through its maintenance and installation program, Motorola Solutions makes the finest service available
to those desiring reliable continuous communications on a contract basis.
For a contract service agreement, contact your nearest Motorola Solutions service or sales representative, or
an authorized Motorola Solutions dealer.
1.3
Battery Recycling and Disposal
In the U.S. and Canada, Motorola Solutions participates in the nationwide Call2Recycle program for battery
collection and recycling. Many retailers and dealers participate in this program.
For the location of the drop-off facility closest to you, go to http://www.call2recycle.org/ or call 1-800-8-
BATTERY. This website and telephone number also provide other useful information concerning recycling
options for consumers, businesses, and governmental agencies.
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14

1.4
What Your Dealer or System Administrator Can
Tell You
If the radio is to be operated in extreme temperatures (less than -30 °C or more than +60 °C), check with your
system administrator for the correct radio settings.
You can consult your dealer or system administrator about the following:
● Is your radio programmed with any preset conventional channels?
● Which buttons have been programmed to access other features?
● What optional accessories may suit your needs?
NOTE: Specifications may vary for different radio models. For more information, contact your system
administrator.
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Chapter 1: Read Me First
15

Chapter 2
Getting Started
This section provides instructions to prepare your radio for use.
2.1
Charging the Battery
Prerequisites:
WARNING: To avoid a possible explosion:
● Do not replace the battery in any area labeled hazardous atmosphere.
● Do not discard batteries in a fire.
When and where to use: Motorola Solutions-approved battery shipped with your radio is uncharged. Prior to
using a new battery, charge it for a minimum of 16 hours to ensure optimum capacity and performance. For a
list of Motorola Solutions-authorized batteries and chargers available for use with your radio, see Accessories
on page 113.
NOTE: When charging a battery attached to a radio, the radio must be turned off.
Procedure:
To charge the battery, place the battery (with or without the radio) in a Motorola Solutions-approved
charger.
The LED on the charger indicates the charging progress. For more information, see the Charger User
Guide.
2.2
Attaching the Battery
If your radio is preprogrammed with volatile-key retention, the encryption keys are retained for approximately
30 seconds after battery removal. Check with your dealer or system administrator for more information.
You can view the status of the battery if the radio is using an IMPRES battery.
NOTE:
User is notified if radio detects non-Motorola Solutions battery upon powering up, charging, or removing
from the charger. This feature is applicable for IMPRES and Non-IMPRES battery.
When the radio is attached with the non-Motorola Solutions battery, a tone sounds, display shows
Unknown Battry temporarily and battery indicator is not shown in the radio display. Battery menu
screen displays Unknown Battry permanently and IMPRES battery information is not shown on the
radio display.
Procedure:
1. Slide the battery into the radio frame until the latch at the bottom of the radio clicks into place.
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16

2. To remove the battery, turn the radio off. Lift the latch at the bottom of the radio, then slide the battery
out from the radio.
NOTE: Radio supports revision B and above for PMNN4491 battery. Check with your dealer or
system administrator for more information.
2.3
Attaching the Antenna
Prerequisites: Ensure the radio is turned off before attaching the antenna.
Procedure:
1. Set the antenna in the receptacle.
2. Turn the antenna clockwise to attach to the radio.
3. To remove the antenna, turn the antenna counterclockwise.
NOTE: When removing the antenna, ensure that the radio is turned off.
2.4
Removing and Attaching the Accessory Connector
Cover
The accessory connector is on the antenna side of the radio. It is used to connect accessories to the radio.
NOTE: To prevent damage to the connector, shield it with the connector cover when not in use.
Procedure:
1. To remove the accessory connector cover, rotate the thumbscrew counterclockwise until it disengages
from the radio.
NOTE: If the thumbscrew is too tight, use an allen wrench to loosen it.
2. Rotate and lift the connector cover to disengage it from the radio.
3. To attach the accessory connector cover, insert the hooked end of the cover into the slot above the
connector.
4. Press the top of the cover downward to seat it in the slot.
5. Tighten by rotating the thumbscrew clockwise by hand.
2.5
Attaching the Belt Clip
Procedure:
1. Align the grooves of the belt clip with those of the radio and push down until you hear a click.
2. To remove the clip, use a flat-bladed object to press the belt clip tab away from the radio.
3. Slide the clip upward and away from the radio.
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2.6
Turning On the Radio
Procedure:
1. Rotate the On/Off/Volume Control Knob clockwise until you hear a click.
● If the power-up test is successful, the display shows Motorola Solutions logo momentarily,
followed by the Home screen and the Codeplug Alias.
● If the power-up test is unsuccessful, you see Error XX/YY (XX/YY is an alphanumeric code).
NOTE:
If the radio fails to power-up after repeating a few times, record the Error XX/YY code and
contact your dealer.
Codeplug Alias feature is enabled through Customer Programming Software (CPS)
configuration to display the codeplug alias as a temporary text during power on.
2. To turn off the radio, rotate the On/Off/Volume Control Knob counterclockwise until you hear a click.
2.7
Adjusting the Volume
When and where to use:
Ensure the radio is powered on.
Your radio is preprogrammed to reset to medium volume rate, which is Level 12, by default every time the
radio powers up.
Procedure:
1. To increase the volume, rotate the On/Off/Volume Control Knob clockwise.
2. To decrease the volume, rotate the knob counterclockwise.
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Chapter 3
Radio Controls
This chapter explains the buttons and functions to control the radio.
3.1
Radio Parts and Controls
1
14
12
11
10
9
2
3
4
6
7
8
13
15
5
19
17
16
18
1*16-Position Select Knob
This knob is usually programmed for channel selection.
2On/Off/Volume Control Knob
Rotate clockwise until you hear a click to turn on the radio.
Rotate counterclockwise until you hear a click to turn off the radio.
Rotate clockwise to increase the volume.
*These radio controls/buttons are programmable.
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Rotate counterclockwise to decrease the volume.
3 LED Indicator
4*Top Side (Select) Button
Use this programmable button to access a programmed function or enable or disable a
feature.
5 Microphone
6Push-to-Talk (PTT) Button
Press and hold to talk in simplex calls or to initiate a group call, release it to listen.
7*Side Button 1
Use this programmable button to access a programmed function or enable or disable a
feature.
8*Side Button 2
Use this programmable button to access a programmed function or enable or disable a
feature.
9Home Button
Press to return to the Home screen.
10 4-Way Navigation Buttons
Use these buttons for list scrolling and navigating around the menu hierarchy.
11 Back Button
Press to return to the previous screen.
12 Menu Select Buttons
Press to enter the menu corresponding to the button.
13 Main Display
14 Speaker
15*Top (Orange) Button
This button is usually programmed as the Emergency button.
16 Antenna
17 Accessory Connector
18 Battery Latch
19 Battery
3.2
Programmable Features
Your system administrator can program the programmable buttons as shortcuts to radio functions or preset
channels/groups depending on the duration of a button press. Some functions can also be programmed to
the radio switches.
3.2.1
Assignable Radio Functions
Bluetooth On/Off
Toggles Bluetooth between on and off.
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