MPS QD7000 Series User manual

Valet Low Bed
M.C. Healthcare Products, Inc.
4658 Ontario St.
Beamsville, Ontario
Canada L0R 1B4
Tel: [phone]
Fax: [phone]
Instructions Manual
Table of Contents
Important Safety Precautions .................... 2
Product Specifications ................................. 6
Unpacking and Assembly ............................ 8
Operating Instructions................................... 13
Maintenance..................................................... 18
Troubleshooting Tips ...................................................... 20
Warranty Claims ..................................................... 23
Parts Order Form ................................................... 24
Replacement Parts ........................................................
Warranty ..............................................................................
26
36
WARNING!
To avoid injury, you must read this
manual before using bed.
MODEL: QD7000 Series
Visit our web site: www.mchealthcare.com
E-mail us: [e-mail]
Publication #: INST1038. Rev.1
Use Care and Service Parts Manual
800.779.2660

2
IMPORTANT SAFETY PRECAUTIONS -
Read all instructions before using Bed.
T he International Electrotechnical Commission (IEC) requires use of icons to improve
readability and increase understanding of the content. The text uses an uppercase signal
words "CAUTION", "WARNING" or "DANGER". Iconic symbols are used to permit easier
comprehension.
Classifications and Icons
Customer Support
Maintenance
Operating Instructions
Troubleshooting
Safety Instructions
Assembly
Icons and Symbols used on the Valet Bed
DANGER, CAUTION and WARNING symbol is used to identify situations or
actions that may affect the patients or user safety.
TYPE B APPLIED PART
ALTERNATING CURRENT
BED ELEVATION
HEAD DECK ELEVATION
KNEE DECK ELEVATION
UP
CLASS II EQUIPMENT
ON / OFF INDICATOR LAMP
DOWN
AUTO CONTOUR ELEVATION
FUNCTION LOCK
IP54 ENCLOSURE PROTECTION TYPE
IP66 ENCLOSURE PROTECTION TYPE
TRENDELENBERG ELEVATION5

3
IMPORTANT SAFETY PRECAUTIONS - continued
WARNING! For your safety, the information in this manual must be followed to
minimize the risk of fire, electric shock, or to prevent property damage, personal injury, or
loss of life.
WARNING! Make sure the bed is in the lowest position when the patient is left
unattended. This can reduce the severity of any injuries resulting from patient falls.
WARNING! Except when the bed is being moved, the brakes should always be set
(locked). After applying the brakes test the motion of the bed to ensure that the brakes are
properly engaged. Patients use the bed for support when getting in or out of bed, and could
be injured if the bed unexpectedly moves sideways.
WARNING! POSSIBLE INJURY OR DEATH. This bed is intended for
use as an adjustable mattress deck that is designed for patient and caregiver comfort and
convenience. Use of this product in any way that it was not designed for could result in injury
or death.
WARNING! Patients may become entangled in the hand pendant cord. Patients with
diminished mental acuity should not be allowed access to the pendant. Failure to do so could
result in injury or death.
WARNING! The safe working load of this bed is 500 lbs evenly distributed, which
includes the weight of the patient, mattress and all accessories and visitor. Also jumping,
falling on or standing on the bed will concentrate the load and might result in property
damage, personal injury or death.
WARNING! Ensure that no arms, hands, legs or feet are under when lowering the
mattress frame decks.
WARNING! POSSIBLE INJURY OR DEATH Use only the proper size
mattress in order to minimize the gap between the side of the mattress and the assist device.
The gap must be small enough to prevent the patient from getting his/her neck caught in
this location (read Entrapment Guidelines for further information).
Customer Support
Maintenance
Operating Instructions
Troubleshooting
Safety Instructions
Assembly
WARNING! Care must be made to ensure that the patient does not fall-on or slide-over the
mattress side stops which may cause injury.
WARNING! When lowering the bed, ensure that no person, limbs, bedding or any
foreign objects are protruding between the bed frame and the floor. Ensure that Over bed
tables and patient lifts are safely removed.

4
Customer Support
Maintenance
Operating Instructions
Troubleshooting
Safety Instructions
Assembly
WARNING! Use of replacement parts or accessories from other manufacturer's will
invalidate the warranty and could damage the bed.
WARNING! Plug the bed directly into a 110-120 VAC 60 Hz properly grounded Hospital
Grade outlet. Avoid use of extension cords at all times.
WARNING! Do not operate the bed in the presence of flammable gases and oxygen.
WARNING! The Electric Motors must remain dry. Care must be taken during cleaning
and use to ensure that electrical components remain dry.
WARNING! Ensure that no damage is made to power cords by rolling the bed over them.
Ensure cords are not frayed or damaged.
WARNING! When moving the bed place the handset Pendant control out of the reach
of the patient.
WARNING! Fluid spills on the bed electronics can result in a hazard. In the event of a
spill, immediately:
•
Unplug the bed from the power source and remove it from service.
• Remove the patient from the bed and clean the spill
• Remove the bed from service until the bed is tested and determined to be safe.
Failure to do so may result in personal injury or property damage.
WARNING! The siderails should always be in the up position when the patient is left
unattended. Test the siderails to ensure that they are properly latched before leaving the
patient..
WARNING! Only authorized / certified personnel should perform preventative
maintenance. Maintenance by unauthorized personnel could result in property damage or injury.
WARNING! Follow Manufacturer instructions when installing accessories especially
the Patient Helper Bar, this bar could fall and result in injury or death.
IMPORTANT SAFETY PRECAUTIONS - continued
WARNING! Improper connection of the equipment grounding conductor can result
in the risk of electrocution. DO NOT modify the plug. The plug must be plugged into an
appropriate outlet that is properly installed and grounded. Check with a certified electrician.

5
IMPORTANT SAFETY PRECAUTIONS - continued
Customer Support
Maintenance
Operating Instructions
Troubleshooting
Safety Instructions
Assembly
The entrapment zones are a resultant of the
dimensional interaction between the bed and
components that are often assembled by the
Healthcare Facility and not the Manufacturer.
The Healthcare Facility is responsible for
compliance with the Entrapment Guidelines by
matching the right components and accessories
to the right bed.
To learn more about the entrapment zones,
assessment methods and guidelines for
compliance with the entrapment regulation visit
the FDA web site.
DANGER - RISK OF ENTRAPMENT
The U.S. Food and Drug Adminstration (FDA) has recently warned against the potential danger of
entrapment and published safety guidelines for hospital beds. The FDA has identified seven zones in the
hospital bed system where there is a potential for patient entrapment. Entrapment may occur in flat or
articulated bed positions, with the rails fully raised or in intermediate positions. The seven entrapment zones
are identified in the drawing below.
ENTRAPMENT ZONES:
Zone 1: Within the Rail
Zone 2: Between the Top of the Compressed Mattress and the
Bottom of the Rail, Between the Rail Supports
Zone 3: Between the Rail and the Mattress
Zone 4: Between the Top of the Compressed Mattress and the
bottom of the Rail, at the End of the Rail
Zone 5: Between the Split Bed Rails
Zone 6: Between the End of the Rail and the Side Edge of the Head
or Foot Board
Zone 7: Between the Head or Foot Board and the Mattress End
Disclaimer
Valet beds are intended to be used for resting and sleeping in a long term care environment.
The beds are not to be used as a tool for diagnosis (determining cause of an illness), treatment
(action(s) taken to change the course of an illness) or monitoring (reading and/or recording
physiological parameters).
COMPLIANCE - Entrapment Safety

6
PRODUCT FEATURES AND SPECIFICATIONS
Product Features and Specifications
The Valet bed is designed to lift a maximum load of 500 pounds. To prevent overloading of the DC
controller, the hi/low lift function of the bed may not be combined with the head or foot deck operation.
The maximum load for using multiple functions concurrently is 350 pounds, including patient, mattress,
bedding bed accessories and visitors.
Customer Support
Maintenance
Operating Instructions
Troubleshooting
Safety Instructions
Assembly
Valet Bed Specification
Height Floor to Mattress Support 7 7/8 – 25” Travel Range.
Deck Angles 1. Head elevation 0 - 60 degrees.
2. Foot elevation 0 - 30 degrees.
Adult Bed Length 1. Overall length 86 3/4 inches (including bumpers and Head & Foot Boards).
2. Sleep surface 80 inches.
Youth Bed Length 1. Overall length 81 ¼ inches (including bumpers and Head & Foot Boards).
2. Sleep surface 74 inches.
Bed Width Overall width (side rails raised) 41 1/8 inches.
Mattress Deck 1. Width 35 inches.
2. Length 74 or 80 inches.
Mattress Support Deck Construction Welded steel angle frame and rod. (Optional Perforated
Pan Steel Deck)
Bed End Panels Permanent or removable mounting.
Electric Motors Four (4) DC self lubricating Linear Actuators. Stainless
steel Stroke Tubes.
Emergency Power back-up battery Pack. Optional. 24 Volt.
Electrical Safety Certification UL and CSA approved (CSA 60601-1 compliance).
Electrical components Water resistant. IPX4.
Motor Function Controls Eight (8) function pendant.
1. Hi/Low Elevation Up and Down keys.
2. Head Deck Up and Down keys.
3. Knee Deck Up and Down keys.
4. Auto-Contour function (Head + Foot) Up and Down keys.
Pendant Graphics International (IEC) Standard symbols.
Number of Pendant Controls included One.
Foot End Control Optional factory installed.
NOTE: Specifications are subject to change without notification.

7
Customer Support
Maintenance
Operating Instructions
Troubleshooting
Safety Instructions
Assembly
PRODUCT FEATURES AND SPECIFICATIONS- continued
Side-rails 1. ½ length head & foot
2. ¾ length (main frame mounted)
3. Full length (main frame mounted)
Optional Factory or field installed.
Optional Factory or field installed.
Optional Factory or field installed.
Side Rail Construction Welded rectangular steel tube construction.
Latching mechanism capable of one hand
operation. Optional full wrap around vinyl cover.
Assist Rail Optional field installed.
Bumpers Head End Wall Stand-Off Bumpers. High-impact absorption bumpers.
Swivel Casters Heavy duty 3”– 2 total locking and two swivel
casters. (mobility at any bed height - Optional).
Immobilizer Legs Built in, stabilizes the bed during hi/lo travel cycles
I.V. Ports Six (6) I.V. Pole locations.
Traction Four (4) 3/4" diameter posts on mainframe.
Trapeze- patient helper bracket and a patient
helper
Optional.
Bed Extender Optional. 6”additional sleep surface head end
only.
Vascular Foot Deck Ratchets Manual elevation to help aid for cases of edema.
Voltage/Hertz/Phase 115/60/1.
Rated Amps 4.3 Amp Max.
Cord Type / Length 2 .5 Meters minimum 3 prong.
Safe Working Load 500 lbs (350 lbs when using multiple functions).
NOTE: Specifications are subject to change without notification.

8
Your Valet Bed is equipped with four motors to operate each of five functions:
Bed up/down Adjusts the height of the bed from 7-7/8” to 25".
Head up/down Adjusts the angle of the head deck from 0° to 60°.
3 Knee up/down Adjusts the angle of the knee deck from 0° to 30°.
4 Auto-Contour up/down Adjusts the angle of the head and knee deck simultaneously.
Auto-Trendelenberg Adjust the Trendelenberg angle.
This instruction manual covers options and accessories which may not be included on your bed.
Before operating your Valet Bed, be sure that you have completely read and understood the
instructions and warnings contained in this manual.
Unpacking / Assembly
Your Valet bed is shipped in a vertical position with the Foot-End on the ground. If it has not been
lowered flat, then two people are required to lower it gently to the ground.
Unpacking Instructions (PLEASE RECYCLE)
Cut cable ties securing the deck, the hand pendant, the power cord and the side rails. There are also
ties securing wiring in place, care must be taken so that only the shipping ties are removed. These
ties can be identified by the fact that they have not been trimmed.
Remove cardboard sleeve protecting the foot end of the bed.
Remove one package attached to the frame containing four Mattress Stops and hardware. These
need to be installed later before the installation of the Head and Foot Boards. Make sure that
all parts are included prior to disposing of the packaging material and immediately report any
missing parts to MC Healthcare Customer Service.
Customer Support
Maintenance
Operating Instructions
Troubleshooting
Safety Instructions
Assembly
ASSEMBLY INSTRUCTIONS
1
2
3
4
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INTRODUCTION
Head and Foot Boards
These boards can be installed on the bed by simply sliding the board into the corresponding slots in
the bed frame.
Siderails
Valet beds come, in most cases, with the siderails already installed. Test for function and safety when
installing the bed.
WARNING! POSSIBLE INJURY OR DEATH improper routing of the
power cord could result in injury or death. Ensure that you do not remove any Cable ties that
are intended to keep the power cord away from moving parts.
5

9
Mattress
The Valet bed has been designed to minimize the risk of patient entrapment while maintaining as
much patient comfort and protection as possible. The siderails work together with the mattress
to minimize the gaps that the patient may be exposed to during normal use. All of the mattresses
supplied by M.C. Healthcare Products work together with the siderails to meet the FDA regulations
and guidelines at the time of purchase. If other mattresses are used, it is up to the end user to
determine whether their mattress is suitable for minimizing entrapment risks.
Contact your local M.C. Healthcare Products Representative for mattress sizing recommendations.
Bed Extender
The bed extender is designed to be attached at the head
end of the bed. The extender attaches directly to the head
deck. If a headboard is to be used with the extender, then
a set of headboard extender brackets are required to offset
the headboard, and allow clearance for the extender. The
mattress pad extends the actual sleep surface, and attaches
to the extender with Velcro to hold it in position.
Customer Support
Maintenance
Operating Instructions
Troubleshooting
Safety Instructions
Assembly
ASSEMBLY INSTRUCTIONS - continued
The patient helper bar attaches to the head end of the main
frame of the bed to provide a patient with limited mobility
some assistance for moving around in bed. The helper bar is
tested to 150 pounds.
Patient Helper Bar
WARNING! POSSIBLE INJURY OR DEATH Use only the proper size
mattress and extension in order to minimize the Entrapment Zone gaps. The gaps must
be small enough to prevent the patient from getting his/her neck caught in this location
(read Entrapment Guidelines for further information).

10
Customer Support
Maintenance
Operating Instructions
Troubleshooting
Safety Instructions
Assembly
ASSEMBLY INSTRUCTIONS - continued
Mattress Stops Installation
Tools Required: Phillips Screwdriver and a 3/8” wrench (optional)
Parts Included:
Item # Part Number Description Qty
1
QS3484
OR
QS3647
CORNER MATTRESS STOP OR
SIDE MATTRESS STOP
4
2 QP1563 MACHINE SCREW #10-32 X 1/2” PHILLIPS 8
3 QP1834 NUT 10-32 LOCKWASHER 8
Step 1 - Raise the bed to make the installation easier.
Step 2 - Locate the proper holes in each corner of the bed (some models use side stops as illustrated
below).
Step 3 - Place a Mattress Stop (1) in one corner, overlapping the pre-punched holes.; as illustrated
Step 4 - Place a screw (2) through one of the holes, and thread a nut (3) onto the screw, behind the
deck frame. Tighten nut finger tight . Repeat for the other hole.
Step 5 - Tighten the screws with a Phillips head screwdriver. Use a 3/8”wrench to prevent the nut
from
spinning. Be careful not to strip the head of the screws.
Step 6 - Repeat for the other 3 corners of the bed.
Step 7 - Tighten all screws.
Procedure:
B
2
3
1
1
2
3
CORNER STOPS
SIDE STOPS
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11
Customer Support
Maintenance
Operating Instructions
Troubleshooting
Safety Instructions
Assembly
ASSEMBLY INSTRUCTIONS - continued
Roller Bumper Installation (whenever supplied)
Tools Required: Ratchet wrench with ½” socket- ½” wrench
Parts (included):
Item # Part # Description Qty
1 1850 BOLT HEX 5/16-18 X 3/4" 4
2 QP-1550 CLEVIS PIN 7/16 X 2-3/4" 2
3 QP-2041 URETHANE ROLLER 2
4 QS-3560 ROLLER BUMPER BRACKET 2
5 QP-1748 COTTER RING RUE 1/2" 2
6 1854 LOCKNUT 5/16 - 18 4
Procedure:
Step 1 - Mount Roller bracket (4) on the head end of the bed frame as shown, using two hex head
bolts (1) and lock nuts (6). Repeat for other side.
Step 2 - Hold roller (3) inside the opening of the bracket, and insert clevis pin (2) through both of
the holes in the bracket and the center of the roller to hold it in place.
Step 3 - Insert the cotter ring (5) in the small hole in the end of the clevis pin.
Step 4 - Repeat for the opposite side.
3
2
5
1
4
6

Customer Support
Maintenance
Operating Instructions
Troubleshooting
Safety Instructions
12
Assembly
ASSEMBLY INSTRUCTIONS - continued
Remove any cardboard from the foot
end channel of the bed
Starttomount the footboardonthebed,
but do not insert the legs all of the way
Tip the board towards you, and remove
theconnector tailfrom the ribbon cover.
Do not twist this cable.
While holding the board, attach the
connector to the pins visible in the end
channel below. Take care to get the
connectors lined up properly.
1
2
3
4
5
6
7
1
2
Foot End Control Setup
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Attach the bolt (1) and locknut (2)
through the hole in the bottom of
each footboard bracket to prevent
the footboard from being removed
accidentally.
Straightentheboard,andlowerittofullyinstallit. Tuckinanyexcesscablelengthas
the board is lowered to avoid pinching of ribbon cable.
Plug in the bed and test all functions. The green power LED should light up to show
that the keypad is working properly.
Green LED

Hand Pendant
The bed is operated from the hand pendant, which can be placed at a suitable location for operation
by the bed occupant, or the caregiver.
Customer Support
Maintenance
Operating Instructions
Troubleshooting
Safety Instructions
Assembly
Siderails
½ Length Head End Siderails
Lifting the siderail up completely will latch it into the upright
position. To lower the rail, you must press the release lever which
is in the middle of the lower channel (between the two arms.) The
head end rails swing towards the foot of the bed and the foot end
rails swing towards the head end of the bed.
Full Length and ¾ Length Siderails
Lifting the siderail up completely will latch it into the upright position.
To lower the rail, you must press the release lever which is located at
the foot end of the lower channel before lowering. Both the Full and
¾ rails swings towards the foot of the bed.
13
OPERATING INSTRUCTIONS
WARNING! The siderails should always be in the up position when the patient is left
unattended. Test the siderails to ensure that they are properly latched before leaving the
patient.
Safe Lifting
Hand Position
WARNING! Always evaluate patients for and guard against patient risk of side rail
entrapment in accordance with medical protocols. Failure to do so could result in injury and/
or death..
WARNING! The siderail pads must be removed prior to operating siderails. Failure to
do so could result in injury.

14
OPERATING INSTRUCTIONS
Customer Support
Maintenance
Operating Instructions
Troubleshooting
Safety Instructions
Assembly
To engage the total lock casters, gently press down
on the locking tab with your toe on both casters.
This will prevent any movement of the caster (rolling
or swiveling). The rubber wheel gives good traction
on most floor surfaces.
To release the casters and allow mobility of the bed,
gently press down on the release lever to unlock
each caster.
Total lock Casters (on some models)
WARNING! Except when the bed is being moved, the casters should always be locked.
After applying the brakes test the motion of the bed to ensure that the brakes are properly
engaged. Patients tend to use the bed for support when getting in or out of bed, and could
be injured if the bed unexpectedly moves sideways.
Patented Directional Lock
Hinged System
Unlocked
Locked
Directional Lock Hinge
Patients tend to use the bed for support when getting in
or out of bed. Patients could be injured if the bed moves
sideways, to guard against this risk you must engage the
"Directional Lock Hinges". Simply flip the U-shaped tab down
with your toe over both casters. This will prevent any lateral
movement (swiveling) of the caster. To release the casters and
allow full mobility of the bed, gently flip the U-shaped tab
over the square leg tube for each caster.
Step on to
LOCK Step on to
RELEASE
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NOTE:
DO NOT STEP ON THE U-SHAPED LOCK TABS. Use your
toe to flip the Lock Tabs UP or DOWN as illustrated.
Mobility
The Valet Bed is mobile only at its lowest height (less than 8"). Raising the bed above 8" height
engages the Immobilizer Leg assembly and renders the bed immobile throughout the height range
(8" to 25" height). To lower the bed to its mobile position press and hold the Bed Down button on
the Hand Pendant or Foot End Control; Until the bed is completely lowered.
WARNING! Except when the bed is being moved, the bed should rest on
immobilizer legs or Locked Casters (on some models).

15
Customer Support
Maintenance
Operating Instructions
Troubleshooting
Safety Instructions
Assembly
OPERATING INSTRUCTIONS
Bed Controls
The Valet Bed is electrically operated using Hand Pendant Controls or Foot End Controls
(available on some models) as follows:
To gently raise the patient's Head, press and hold the top
Head UP button on the pendant.
To gently lower the patients Head, press and hold the top
Head DOWN button on the pendant.
Head Deck Operation
1
Foot Deck Operation
2
To gently raise the patient's Knees and Feet, press and
hold the Foot UP button on the pendant.
To gently lower the patient's Knees and Feet, press and
hold the Foot DOWN button on the pendant.
Auto-Contour Feature
3
To gently raise the patient's Head and Feet simultaneously,
press and hold the Auto-Contour UP button on the
pendant.
To gently lower the patient's Head and Feet simultaneously,
press and hold the Foot DOWN button on the pendant.
Bed Deck Hi/Lo Elevation
4
To gently raise the Valet Bed, press and hold the bottom Bed
UP button on the pendant.
To gently lower the Valet Bed, press and hold the bottom Bed
DOWN button on the pendant.
1
2
3
4
HEAD
FOOT
AUTO
CONTOUR
BED
Hi/Lo
UP DOWN

Customer Support
Maintenance
Operating Instructions
Troubleshooting
Safety Instructions
Assembly
16
OPERATING INSTRUCTIONS
The Foot end controls operate the bed as well as allowing the caregiver to lock out certain functions
from being operated by the hand pendant.
There is a green light at the top left hand corner that will indicate if the bed is powered up and the
keypad is plugged in properly.
The lockouts are indicated by red lights above each“lock”symbol. The status can be toggled on and
off by pressing the lock button. When the red light is on the hand pendant and the foot end control
are both locked out.
To operate the functions from the foot end, ensure that the function is not locked out (the red light
should be off) and then press the function up or down as required.
When the keypad is disconnected, then all functions will work on the hand pendant regardless of
the lockout state. This is a safety feature in case of an emergency where the footboard needs to be
removed quickly, or in the case of a broken keypad.
Foot End Control Operation
The optional lockout device allows the caregiver to lockout some or all of the bed functions so that they
cannot be operated by the hand pendant.
Lockout Box:
LOCKED
UNLOCKED
Hi/Lo LOCKED
Head and Foot
UNLOCKED
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Green LED
HEAD
Auto
Contour Foot Trendelenberg Hi/Lo
Lockout
Function
RED LED
Lockout Indicator UP DOWN UP or
Down
LOCKOUT BOX-
Optional on models
without Foot End Controller.

17
Backup Battery
The backup battery is for use when there is a power outage, or
the bed needs to be operated where there is no power source
nearby.
An optional battery plug connector is available that allows
easy access to the battery port on the DC controller. The
connector is mounted behind the headboard on top of the
main bed frame (on models with Foot End Control the battery
plug connector is mounted underneath the footboard). To
use this, simply plug the power lead of the battery into the
plug.
On a bed with no optional battery connector, you must access
the battery port on the controller. There is a retaining clip
securing the ports which must be removed prior to inserting
the battery cable.
Patient Helper
The patient helper consists of a bracket mounted to the frame, and
an arm with an adjustable handle. The arm can be located in three
positions by use of a locking spring pin. There is a side position for
assistance entering and exiting the bed (A), an in-bed position for
assistance with repositioning (B), and a storage position (C). The
chain is attached using a “quick link” that allows the height and
position of the handle to be easily adjusted.
OPERATING INSTRUCTIONS
Foot End Connector
Head End Connector
Battery Port
A
B
C
Customer Support
Maintenance
Operating Instructions
Troubleshooting
Safety Instructions
Assembly

Customer Support
Maintenance
Operating Instructions
Troubleshooting
Safety Instructions
18
Assembly
Cleaning
The Valet bed can be cleaned with warm water and a mild detergent or diluted disinfectant. Use a damp
cloth or a sponge to clean all exposed surfaces of the bed. Take care not to use excessive water around
the control panels and the control box.
The Valet bed was not designed to be cleaned using a high pressure wash tunnel.
Preventive Maintenance
There are a number of maintenance items that should be reviewed every 6 months to ensure proper
functioning of the bed.
LUBRICATION – All pivot points and bolted rotating joints should be lightly oiled with a penetrating
lubricant containing an extreme pressure additive (e.g. Castle Iron Man). A lithium based grease is not a
suitable alternative for this application. No lubrication is required on the motor itself, but the clevis pins
may be lubricated if required. Remove any excess oil/grease after application with a cloth.
MOTOR OPERATION– The motors should run smoothly and quietly throughout their range.
Normal operation over full range - The bed should move evenly through its full range of motion from
low to high position and from flat to contoured with no jerking or twisting.
GRINDING, POPPING, OTHER NOISES – The bed should be fairly silent. Some motor/gear noise is
normal, and some settling noises are expected, but nothing loud and no squeaking. Look for abnormal
wear, lubricate any joints exhibiting noise.
BENT PARTS – Check for abnormally bent parts.
RETAINING RINGS – All clevis pins should have retaining rings present. Replace any missing pins.
FASTENERS – Ensure that all fasteners are tightened and seated completely. Do not
over-tighten the fasteners at the pivot points of the decks.
CABLING Inspect the cabling on the bed to ensure that it is all still in place with no dangling or loose
wires, and that it is not interfering with any moving parts. Check for any cut, nicked or crushed wiring.
Reattach any loose wires, and repair or replace any damaged wires.
POWER CORD – Inspect the power cord for nicks or crushed insulation. Replace if damaged.
CASTER LOCKING – Check to ensure that the casters swivel and roll freely when unlocked, and do not
swivel or roll when the lock is engaged. Tighten, repair or replace if damaged, loose or not working
properly.
MAINTENANCE
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19
Preventative Maintenance Inspection Chart
I
nspections to be completed every 6 months.
This chart is included to document these inspections. This will serve as a reminder of when the
last inspection was, and will help support any future warranty claims if required.
Date
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Customer Support
Maintenance
Operating Instructions
Troubleshooting
Safety Instructions
Assembly
MAINTENANCE
SIDERAILS – Check the action of the siderails. The rails should move freely through their range, latch
fully when raised, and not be excessively “wobbly” when raised.
HEAD & FOOTBOARD PANELS – Inspect the wood panels for nicks, scratches and missing edging.
Seal any damage that penetrates through to the wood to prevent possible water damage.
PAINT FINISH – Check the bed for any loose, missing, peeled, scraped off or flaked paint. Touch up
as required.
OVERALL APPEARANCE – Inspect the bed generally. Document any concern. Preventative
Maintenance Inspection Chart

20
If you are having a problem with your Valet bed, please go through this troubleshooting section to see if
your problem can be resolved easily. If you are still having problems, then please call our Parts and Service
Department for assistance at 1-800-268-8671. Do not ship any parts back to M.C. Healthcare Products
without an RMA (Return Material Authorization) number, they will not be accepted, and no credit will be
given.
Customer Support
Maintenance
Operating Instructions
Troubleshooting
Safety Instructions
Assembly
PROBLEM: One motor function not working - Models without Foot End Controls
When some, but not all functions work on a bed equipped without Foot End Controls, it typically indicates
that there is a problem with the hand pendant, the Foot End Controls, or one of the motors, but not the
Main Control Box.
TROUBLESHOOTING TIPS
PORTS
1 – DC Battery 2 – Hand Pendant
3 – Foot Motor (Red) 4 – Head Motor (Yellow)
5 – Spare Hi/Lo (White) 6 – Hi/Lo motor (Blue)
7 – AC power inlet
1
If a nurse lock-out box is present, ensure
that it is unlocked. If it is not, then turn the
function switch to the unlock position, and
thefunctionshouldnowwork.Ifthisisnotthe
case, continue with the next step.
2
Removetheretainingclipthatcoversallofthe
plugs. To do this, use a small screwdriver to
unclip one end, then pull to remove the clip.
Ensure that all of the connectors are firmly
seated, and then check to see if this corrects
the problem.
6
5
4
3
Try using a different handset, either from
another bed, or a spare. If this resolves the
problem then a replacement handset is
needed.
If the problem persists, try switching the
motorports. Selectamotorthatisworking,
and plug it into the port that is not working.
If the function works (it may work in
reverse)thentheproblemiswiththemotor.
Plug the motor that was not working into a
working port and try it. If the motor works
in this port, then the problem is with the
controller
Before you call for Service (Always record Serial Number of the bed)
Clip Removal
6
24
3
7
5
1
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