
MSE UK Ltd Warranty
Terms and Conditions
We hope that you do not have the need to use the extensive warrantycover that MSE UK Ltd.
extends to you. However should you have a problem, our prompt response is greatly helped if you have
filled in and posted the pre-paid Warranty Registration Card supplied with your new equipment.
This entitles you to a one-year warranty from the date of delivery. During this period, component
parts proven to be defective in materials or workmanship will be repaired or replaced at our expense.
Installation, commissioning and calibration are not covered by this warrantyagreement. The MSE
approved service agent must be contacted for warrantydetermination and direction prior to any work
being carried out.
These warranties are only applicable to new products, and not second hand nor refurbished
products even if repaired byMSE UK Ltd. Any such products are covered byseparate warranty terms and
conditions which will be made available on request.
Replacement or repair of component parts or equipment under this warrantyshall not extend the
warrantyto either the equipment or the component part beyond the original one-year warranty period
unless agreed in writing by MSE UK Ltd.
The above warranties are extended to the original purchaser upon full invoice payment. A
purchase receipt or other proof of purchase may be required before warrantyservice will be performed.
These warranties onlycover failures due to defective workmanship which occur during the normal
operation of the product by the original purchaser, and not failures which result from accident, misuse,
abuse, neglect, mishandling, misapplication, alteration, faultyinstallation, electrical power fluctuations,
dust, or other environmental extremes, modification or service other than byan approved service agent or
following the written authorityof the manufacturer, or damage that is attributable to acts of God.
Expendable items such as motor brushes, door seals, lid seals, "O" rings or lamps are excluded.
MSE UK Ltd, or its approved service agent, reserves the right to repair defective equipment on
the premises of the customer, or at a service station, at the sole discretion of MSE UK Ltd or their
approved agent. In the event of return to an approved service centre the customer is responsible for the
safe packaging of the instrument and notification to the service centre. Neither MSE UK Ltd nor its agents
are responsible for any damage occurring during shipment.
Specification and Material Changes: MSE UK Ltd reserves the right to supply our latest and
improved models at time of shipment.
Taxes: The prices quoted do not include any taxes imposed by the State or Countryin which the
purchase was made.
Installation: Installation of all equipment shall be at the expense of the purchaser unless stated
otherwise. Access to the site, and the provision of required utilities e.g. Power, water and drainage to
suitable connections, will be the responsibility of the purchaser, and at the purchaser's expense.
Limitation of liability: In no event, whether as a result of breach of contract or warranty, shall MSE
UK Ltd be liable for any consequential or incidental damages including, but not limited to, loss of profit or
revenues, loss of use of the equipment or anyassociated equipment, down time costs, costs of substitute
equipment, costs of labour, costs due to delays or claims of purchaser's own customers for such
damages. The purchaser agrees to indemnifyMSE Ltd and to hold them harmless from anyand all
liability, claims, demands, actions, suits, expenses or costs, including attorney's fees relating to such
consequential or incidental damages.
All expressed and implied warranties, including the warranties of merchantable quality and fitness
for a particular purpose, are limited to the application period of one year.
Validity: Legal rights vary from countryto countryand states within countries, so some or all of
the exclusions or limitations listed above may not apply, but if any part of these conditions shall be found
to be unenforceable it shall not affect the validityor enforceability of the remainder of the conditions.