Multitech ISI5634PCI/4/8 User manual

ISI5634PCI/4/8
User Guide

User Guide
Model ISI5634PCI/4/8
P/N S0000109, Revision D
This publication may not be reproduced, in whole or in part, without prior
expressed written permission from Multi-Tech Systems, Inc. All rights reserved.
opyright © 2001 by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representation or warranties with respect to the
contents hereof and specifically disclaims any implied warranties of merchantability
or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc.
reserves the right to revise this publication and to make changes from time to time in
the content hereof without obligation of Multi-Tech Systems, Inc. to notify any
person or organization of such revisions or changes.
Record of Revisions
Revision Description
A Manual released. All pages at Revision A.
(2/12/99)
B Novell Netware installation instructions added.
(4/9/99)
C Updated for universal ISI drivers
(8/21/00)
D Updated info on MTS patents, Windo s 2000, Windo s
(6/1/01) Me, and Novell Net are, and regulatory matters.
TRADEMARKS
The Multi-Tech logo is a registered trademark of Multi-Tech Systems, Inc.
Windows NT, Windows 95, and Windows 98 are registered trademarks of Microsoft.
Pentium is a registered trademark of Intel orporation.
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Contents
Chapter 1—Introduction and Description ...........................5
Introduction ............................................................................................ 6
Ho to Use This Manual ........................................................................ 8
ISI5634PCI Applications ......................................................................... 8
What Is in Your Modem Package?.......................................................... 9
Technical Specifications ....................................................................... 10
Chapter 2—Hardware Installation ......................................11
Introduction .......................................................................................... 12
Safety Warnings Telecom ..................................................................... 12
Hard are Installation Procedures ......................................................... 12
Install ISI5634PCI card WITHOUT auxiliary module: 1
Install ISI5634PCI card WITH auxiliary module: ........ 14
Chapter 3 — Software/Driver Installation ..........................17
Introduction .......................................................................................... 18
Installing ISI5634PCI Soft are for Windo s 2000 ................................ 18
ISI5634PCI for Win 2000: Install Modems to COM Ports ..................... 26
Remove ISI5634PCI Driver (Windo s 2000) ......................................... 31
ISI5634PCI for Win 2000: Installing ISI Management Soft are ............ 32
Installing the ISI5634PCI Card in Windo s NT 3.51/4.0 ....................... 33
Installing Modems to COM Ports in Windo s NT............................... 37
Removing ISI5634PCI Driver in Windo s NT 3.51/4.0 .......................... 42
ISI5634PCI Soft are Installation Procedure for Windo s 95/98/Me .... 42
Installing Modems to COM Ports in Win 95 /98/Me............................. 47
Removing the ISI5634PCI Driver (Windo s 95/98/Me) ........................ 51
NetWare Driver Installation .................................................................. 51
Configuring Ports for NetWare Connect ........................ 5
Removing the Driver (Novell) .......................................... 5
SCO Open Server 5 Driver Installation .................................................. 52
Install from CD-ROM: ...................................................... 53
Install driver from floppy disk ......................................... 54
MultiTech Installation Script ........................................... 55

Linux Driver for ISI5634PCI-4/8 ............................................................. 60
LINUX: Pre-Installation Issues ........................................ 60
LINUX: Copy driver from the media ............................... 61
LINUX: Driver installation and loading......................... 6
LINUX: Set baud rate ....................................................... 63
LINUX: Verify ports .......................................................... 63
LINUX -- Dial-in configuration: ..................................... 65
LINUX -- PPP setup:......................................................... 65
Removing the ISI Driver (Linux) ..................................... 66
RedHat Linux 6.2/7.0 RPM Drivers for
ISI5634PCI-4/8 Server Cards ................................................................. 67
LINUX-RPM: Pre-Installation Issues .............................. 67
LINUX-RPM: Copying the driver from the media .......... 67
LINUX-RPM: Verifying the ports ..................................... 70
LINUX-RPM -- Dial-in configuration: ............................ 71
LINUX-RPM -- PPP setup: ............................................... 71
Removing the ISI Driver (Linux-RPM)............................ 7
Chapter 4—AT Commands, S-Registers, & Result Codes ........ 75
Chapter 5—Warranty, Service, and Tech Support .................. 101
Soft are User License Agreement ...................................................... 102
Limited Warranty ................................................................................ 104
On-Line Warranty Registration ..................................... 104
Tech Support ...................................................................................... 105
Service ................................................................................................ 106
Appendix A—Regulatory Information ..................................... 108
Index ....................................................................................116

Chapter 1—Introduction and Description

6
ISI5634PCI/4/8 User Guide
Introduction
Welcome to the orld of data communications. You have acquired one
of the finest intelligent data and fax modems available today from one
of Americas oldest and most respected modem manufacturersMulti-
Tech Systems, Inc.
The ne IntelligentSerialInterface card, model ISI5634PCI is a
multiport serial port expansion card ith four V.90/K56flex modems.
The cards capability can be doubled by adding an auxiliary module,
hich also contains four modems. It is an excellent hard are solution
for adding fast serial ports to communication servers and async hosts
that have 32-bit PCI bus architecture.
Serial ports are essential to
 Communication servers that pool modems and other
communication devices for users on a LAN
 Asynchronous hosts that provide user access through serial
ports.
The ISI5634PCI ships ith drivers for the follo ing multiuser operating
systems: Windo s® 2000, Windo s NT, versions 3.51 and 4.0;
Windo s 95 , Windo s 98, and Windo s Me; Novell Net are
versions 3.x and 4.x.; SCO Open Server 5; and Linux.
The IntelligentSerialInterface card can be combined to support
asynchronous serial devices (local or dial-up). The ports can be used
to connect basic terminals ith or ithout multiple pages of memory to
multiplexer channels and asynchronous modems. Each ISI5634PCI port
can support as many screens as there are physical pages of memory on
the terminal. In Windo s 95/98/Me, a built-in autodetect utility enables
detection of Multi-Tech modems and sets the proper initialization
strings.
ISI5634PCI Modems
The ISI5634PCI modems incorporate V.90/K56flex technology, hich
enables Internet connections at data rates up to 53 Kbps over standard
telephone lines. V.90/K56flex technology is able to send data
do nstream from the Internet to your computer at these speeds
because data on the telephone net ork typically is converted from

7
Chapter 1—Introduction and Description
digital to analog only once before it reaches your modem. Upstream
transmissions and transmissions bet een client modems are limited to
data rates of 33.6 Kbps, as are do nstream transmissions that are
converted more than once on the telephone net ork.
Note: Though these modems are capable of 56 Kbps download
performance, line impairments, public telephone infrastructure, and
other external technological factors currentl prevent maximum
56 Kbps connections.
Modems on the ISI5634PCI card are Plug and Play capable ith
interactive automatic dialing and command mode configuration. In
standard mode, you can store up to four command lines or telephone
numbers of up to 40 characters each in the modems nonvolatile
memory. In callback security mode, you can store up to 30 pass ords
and dialing strings. The modems pulse- or tone-dial and recognize dial
tones and busy signals for reliable call-progress detection. The
modems can detect AT&T calling card tones. They also have DTR
dialing, Caller ID, remote configuration, callback security, t o- ire
leased-line, and 11-bit capabilities, and incorporate self-resetting
lightning protection. Serial port speeds can be set to 230,400 bps. They
are both FCC registered for connection ithout notification to the
telephone company.
The ISI5634PCI card has full-duplex intelligent modems ith V.42 error
correction, V.42bis data compression, and V.17 (14,400 bps), Class 1
and 2, Group 3 fax capabilities. Voice functionality (+V commands) has
also been added to the features of ISI5634PCI modems.
Intelligent Serial Interface
The ISI5634PCI is a multiport serial port expansion card that adds data
buffering on each port for enhanced serial port performance. The
ISI5634PCI features an on-board microprocessor to coordinate the
communications activity of your local and remote terminals. Using the
ISI5634PCI to provide additional serial connections enables your
systems processor to perform more efficiently since the ISI5634PCI
handles all byte-by-byte interrupts generated by asynchronous
terminals and stores the data in buffers.

8
ISI5634PCI/4/8 User Guide
The processor, along ith 256K bytes of RAM, orks to allocate
resources dynamically to the most active port. The ISI then generates
one interrupt for an entire block of information and transfers the block
to the systems microprocessor.
The ISI5634PCI has eight Mini RJ-11 jacks. It is a 3/4 size add-on card
that supports a high-speed interface up to 230 Kbps.
How to Use This Manual
This manual contains hard are and operating system driver installation
procedures, technical support and arranty information, and an
appendix for additional information. Hard are configuration and
installation procedures are described in Chapter 2. Installing the
ISI5634PCI card also involves linking a driver to the operating system.
This information is provided in Chapter 3.
It is assumed you have basic PC skills. Therefore, e have not
included step-by-step instructions for basic operations such as
logging in and file editing, etc.
Most of the steps listed in the driver installation section instruct you
to press Enter. This is a reference to the key commonly kno n as the
Enter, carriage-return, or Return key. Also, please note the difference
bet een the letter O and the number 0. Both the letter and the number
may be used in this manual.
ISI5634PCI Applications
The ISI5634PCI is an ideal solution for adding ports hen a po erful
microcomputer used as a server or host lacks enough connectivity to
accommodate the desired number of users. The ISI5634PCI provides
eight additional serial ports ith every card installed, ith a potential
of four additional cards installed per systemfor a total of thirty-t o
serial ports per system.

9
Chapter 1—Introduction and Description
What Is in Your Modem Package?
Your modem package has several components. Make sure you have
them all before trying to operate your modem. Your package should
include:
 One ISI5634PCI/4 card
 One ISI5634PCI/EC auxiliary module (or extender card; part of
the ISI5634PCI/8 model only)
 Four modular telephone cables (Eight ith the ISI5634PCI/8 model)
Quick Start Guide (printed manual)
 A full User Guide on CD-ROM
 An installation CD-ROM that includes drivers, auxiliary soft are,
and documentation (readme files, this User Guide, etc.)
If any of these items are missing, contact Multi-Tech Systems or your
dealer/distributor (see the Warranty, Service, and Tech Support section
for information on contacting Multi-Tech via telephone and the
Internet).
Related Manuals
The follo ing related manuals are available on request:
82076200 MT56XX Fax Class 1 Developers Guide
82006501 TR29.2 (Proposed) Class 2 Fax Command Reference
Manual
88301900 MT5634ZBA/ZBA-V User Guide (online manual)
S0000099 Voice +V Commands Developers Guide

10
ISI5634PCI/4/8 User Guide
Technical Specifications
Computer Requirements
 Pentium®- based PC or compatible ith PCI Bus Architecture
 One of these operating systems: Microsoft Windo s 2000, NT v.
3.51 or v. 4.0; Windo s 95, Windo s 98 and Windo s Me;
Novell Net are versions 3.x and 4.x., SCO Open Server 5; Linux.
 A CD-ROM drive.
 100K bytes of hard disk space
Physical/Electrical/Environmental
 Dimensions: 6.875" x 4.2"
17.46 cm x 10.67 cm
 Baud Rates: 300 bps to 230 Kbps per port
 Bus Type: PCI
 Connectors: Four (or eight) RJ-11 mini jacks
 Cables: Four (or eight) modulated telephone cables
 Temperature: 32° to 120°F (0° to 50°C)
 Po er: 2.5 amp @ +5v DC (8 ports; ISI5634PCI/8)
1.7 amp @ +5v DC (4 ports; ISI5634PCI/4)
 Base I/O Address: One 16-byte address space per card
 Interrupt Request (IRQ): One IRQ per card (can be shared)
 Warranty: T o years
Manufactured in Mounds Vie , MN, U.S.A.

Chapter 2—Hardware Installation

12
ISI5634PCI/4/8 User Guide
Introduction
Included in this chapter are t o sets of instructions for installing the
Multi-Tech ISI5634PCI card in your PCI bus personal computer. The
first set of instructions is for installing the ISI5634PCI card. The second
set contain instructions for installing the ISI5634PCI card and the
auxiliary module.
Safety Warnings Telecom
1. Never install telephone iring during a lightning storm.
2. Never install telephone jacks in et locations unless the jacks are
specifically designed for et locations.
3. This product is to be used ith UL and CUL listed computers.
4. Never touch uninsulated telephone ires or terminals unless the
telephone line has been disconnected at the net ork interface.
5. Use caution hen installing or modifying telephone lines.
6. Avoid using a telephone (other than a cordless type) during an
electrical storm. There may be a remote risk of electrical shock from
lightning.
7. Do not use the telephone to report a gas leak in the vicinity of that
leak.
8. To reduce the risk of fire, use only No. 26 AWG or larger
Telecommunication line Cord.
Hardware Installation Procedures
Installing the ISI5634PCI card WITHOUT the auxiliary
module:
1. Before handling the ISI5634PCI, discharge any static in your body
by touching a piece of grounded metal such as the computer
chassis.
2. Carefully remove the ISI5634PCI from its antistatic bag, handling it
only by the mounting bracket and edges. Do not touch the gold-
plated connectors along the bottom edge. (You may ant to save
packaging for possible future use.)
3. Visually inspect the ISI5634PCI card. If you have any concerns
about its condition, call Technical Support at 800-972-2439.

13
Chapter 2—Hardware Installation
4. To avoid damaging the ISI5634PCI card and your PC, make sure
your computer and any peripheral equipment connected to it are
turned off. The ISI5634PCI can be installed in any Pentium
equivalent PCI bus computer.
5. Remove the cover of your computer as instructed in your
computers documentation.
6. Locate the unused PCI slot you ill be using for your ISI5634PCI
card and remove the slot cover according to instructions in your
computers documentation.
7. Install the ISI5634PCI card into the selected expansion slot in the
same manner as any other add-on card, as instructed in your
computers documentation.
8. Fasten the retaining bracket to computer chassis and replace
cover.
9. Plug one end of the phone cable into each modems LINE jack and
the other end into a phone line all jack.
There are 8 phone line receptacles on the ISI5634PCI-4, as ell as
8 phone line receptacles on the ISI5634PCI-8. Ho ever, only four
of these receptacles are functional on the ISI5634PCI-4 card.
When connecting phone lines to the ISI5634PCI-4, be sure to use
the first four receptacles on ISI5634PCI-4 card, starting at the edge
of the board with the screw-hole for attaching the card to the
computer chassis.
Note: The LINE jack is not interchangeable with the wall jack.
Do not plug the phone into the LINE jack or the line cable into
the wall jack.
Note: The Federal Communications Commission (FCC) and
Industr Canada impose certain restrictions on equipment
connected to public telephone s stems. See Appendix A
Regulator Information for more information.
10. Turn on the po er to the computer. You no are ready to install
the soft are/drivers.

14
ISI5634PCI/4/8 User Guide
Installing the ISI5634PCI card WITH the auxiliary module:
1. The auxiliary module attaches to the ISI5634PCI card. If you
already have this card installed, you must remove it from the PC to
install the auxiliary module.
2. Before handling the ISI5634PCI card or the auxiliary module,
discharge any static in your body by touching a piece of grounded
metal such as the computer chassis.
3. Carefully remove the ISI5634PCI card and module from the
antistatic bag, handling only by the mounting bracket and edges.
Do not touch the gold-plated connectors along the bottom edge.
(You may ant to save packaging for possible future use.)
4. Visually inspect the ISI5634PCI card and the auxiliary module. If
you have any concerns about its condition, call Technical Support
at [phone].
5. To avoid damaging the card, module, or your PC, make sure your
computer and any peripheral equipment connected to it are turned
off. The ISI5634PCI and auxiliary module can be installed in any
Pentium equivalent PCI bus computer.
6. Remove the cover of your computer as instructed in your
computers documentation.

15
Chapter 2—Hardware Installation
7. Before installing the ISI5634PCI card, carefully line up the pin-out
connectors of the ISI5634PCI card ith the pin-out connectors of
the auxiliary module. See figure belo .
Mounting screws
Mounting posts
Pin-out
connectors
8. Press gently but firmly to seat the module onto the card.
9. Fasten the mounting connections (four scre s) of the auxiliary
module to the ISI5634PCI card. See figure above.
10. Install the ISI5634PCI card into the selected expansion slot in the
same manner as any other add-on card, as instructed in your
computers documentation.

16
ISI5634PCI/4/8 User Guide
11. Fasten the retaining bracket to computer chassis and replace
cover.
12. Plug one end of the phone cable into each modems LINE jack and
the other end into a phone line all jack.
13. Turn on the po er to the computer. You no are ready to install
the soft are/drivers.
Note: The LINE jack is not interchangeable with the wall jack.
Do not plug the phone into the LINE jack or the line cable into
the wall jack.
Note: The Federal Communications Commission (FCC) and
Industr Canada impose certain restrictions on equipment
connected to public telephone s stems. See Appendix A
Regulator Information for more information.

Chapter 3 —Software/Driver Installation

18
ISI5634PCI/4/8 User Guide
Introduction
The ISI5634PCI card ships ith drivers for each of the follo ing
operating systems: Windo s® 2000, Windo s NT, Windo s 95,
Windo s 98, Windo s Me, Novell Net are versions 3.x and 4.x, SCO
Open Server 5, and Linux. This chapter describes the installation of
these drivers.
In most cases, you ill receive the ISI soft are drivers on a CD-ROM.
In certain situations, ho ever, soft are may be do nloaded from the
MultiTech eb site, often onto diskette, and then installed. The
instructions in this chapter generally presume that the driver files are
being installed from CD-ROM and therefore sho driver files being
loaded from locations on the ISI CD-ROM. If installation is from
diskette, you ill be loading driver files from file path locations on that
diskette. For example, a driver file found at
E:\servcard\drivers\win2000\ hen installing from CD-
ROM, might be located simply at A:\ if installation is from diskette.
Installing a device driver modifies your system. For this reason, only
the super user (system administrator) is allo ed to perform the
installation. If you cannot login as administrator, find the person in
your organization ith this authorization (i.e., pass ord). To begin
driver installation, login as administrator. Then proceed ith the
appropriate section: Windo s 2000, Windo s NT or Windo s 95/98/
Me. For Novell Net are, you need rights to read and rite to the
SYSTEM directory. The Unix-based OSs SCO and Linux similarly
require such administrative rights.
Installing ISI5634PCI Software for Windows 2000
NOTE: A series of installation izard screens ill appear
repeatedly during this procedure (step 12). This is not an error.
Do not discontinue the procedure hen the installation izard
screens repeatedly appear.
1. Shut do n Windo s 2000 and turn off the PC.
2. Install the ISI5634PCI card in an available PCI expansion slot in
the computer. Follo the computer manufacturer's instructions
concerning installation of expansion cards. Observe standard
precautions regarding electro-static discharge (ESD) hen

19
Chapter 3—Software/Driver Installation
handling the ISI5634PCI board (the board should be kept in its
shipping bag until used). During installation, handle the
ISI5634PCI circuit card by its edges and keep one hand in contact
ith the PC chassis.
3. Turn on the PC and start Windo s 2000.
4. Insert the ISI driver CD-ROM into the CD-ROM drive (if drivers
have been do nloaded from the MultiTech eb site, they ill
typically be on diskette; in that case, insert diskette into floppy
drive).
5. Windo s 2000 ill detect the ISI5634PCI card. The Found New
Hardware Wizard- Welcome screen ill appear.
Click Next.

20
ISI5634PCI/4/8 User Guide
6. The Install Hardware Device Drivers screen appears. Select
"Search for a suitable driver ..." and click Next.
7. The Locate Driver Files screen appears (Windo s 2000 is seeking
the driver for the ISI5634PCI card). Select CD-ROM drives and
click Next.