Multitech MultiModem II User manual

MultiModem®II
Data/Fax Modem
MT5600BA-V92
Quick Start Guide
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MultiModem II Quick Start Guide
2 Multi-Tech Systems, Inc.
Quick Start Guide
MT5600BA-V92 Data/Fax Modem
82100142L Rev. C
Copyright
This publication may not be reproduced, in whole or in part, without prior
expressed written permission from Multi-Tech Systems, Inc. All rights reserved.
Copyright © 2006-08 Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranty with respect to the
contents hereof and specifically disclaims any implied warranty of merchantability
or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc.
reserves the right to revise this publication and to make changes from time to time
in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any
person or organization of such revisions or changes. Check Multi-Tech’s Web site
for current versions of our product documentation.
Revision Date Description
A 08/17/06 Initial release.
B 05/03/07 Updated Technical Support contact list.
C 09/23/08 Updated Technical Support contact list,
procedures for UL Recertification, and
driver installation procedure.
Trademarks
Multi-Tech, the Multi-Tech logo, and MultiModem are registered trademarks of
Multi-Tech Systems, Inc. All other brand and product names mentioned in this
publication are trademarks or registered trademarks of their respective companies.
Technical Support
Country By Email By Phone
Europe, Middle East, Africa: [e-mail] +(44) 118 959 7774
U.S., Canada, all others: [e-mail] 800 972-2439 or
763-717-5863
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
Phone: [phone] or 800-328-9717
Fax: [phone]
http://www.multitech.com
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MultiModem II Quick Start Guide
3
Introduction
This Quick Start Guide will help you set up your modem. A User Guide
containing detailed configuration information and a separate AT
Commands Reference Guide can be found on the MultiModem II CD
shipped with your modem.
Safety Warnings
•Use this product only with UL- and CUL-listed computers (US).
•Never install phone wiring during a lightning storm.
•Never install a phone jack in a wet location unless the jack is
specifically designed for wet locations.
•Never touch uninsulated phone wires or terminals unless the
phone line has been disconnected at the network interface.
•Use caution when installing or modifying phone lines.
•Avoid using a phone during an electrical storm; there is a risk of
electrical shock from lightning.
•Do not use a phone in the vicinity of a gas leak.
•To reduce the risk of fire, use only 26 AWG or larger telephone
line cord.
•The telephone cord is to be disconnected before accessing the
inside of the equipment.
Modem Installation
Step 1 – Connect the Modem the PC
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MultiModem II Quick Start Guide
4 Multi-Tech Systems, Inc.
Connect the Modem to Your PC
Plug one end of the serial cable into the modem’s RS-232
connector.
Plug the other end into your PC’s serial port connector (COM1 or
COM2).
Connect the Modem to the Telephone Line (Dialup Connection)
Plug one end of the phone cable into the modem’s LINE jack.
Plug the other end into a public switched telephone network
(PSTN) wall jack.
Important: The LINE jack and PHONE jack are not
interchangeable. Do not plug the phone into the LINE jack and
do not plug the leased line cable into the PHONE jack.
Note: Regulatory agencies may impose certain restrictions on
equipment connected to public telephone systems.
Two-Wire or Four-Wire Leased Line Connection
Plug one end of a two-wire/four-wire phone cable into the modem’s
LEASED jack.
Connect the other end to a leased line wall jack or terminals.
Connect the Phone to the Modem (Optional)
For voice calls, plug a telephone into the modem’s PHONE jack.
Connect the Modem to the AC Power Outlet
Plug the power transformer into an AC power outlet or power strip.
Plug the power transformer’s cable into the POWER jack on the
modem. Use only the power transformer supplied with the modem.
Use of any other transformer voids the warranty and can damage
the modem.
Power-On Test
Test the modem by turning it on (a power switch is located on the
front panel). When you apply power, the modem performs a di-
agnostic self-test, indicated by the TM indicator lighting for a few
seconds, after which the LCD should light. If this does not happen,
check that the power switch is on, the power transformer is solidly
connected, and the AC outlet is live. If these measures do not work,
see the “Troubleshooting” chapter in the User Guide.
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MultiModem II Quick Start Guide
5
Step 2 – Install the Modem Driver
If you use Windows 2000 or newer, you must install the modem driver.
The modem driver tells Windows how to control the modem. If you use a
Linux operating system, please refer to the User Guide for installation
instructions.
1. With your computer turned off, ensure that your modem is
connected properly, and then turn on your computer. Upon
booting up the computer should detect the modem and open
Welcome to the Found New Hardware Wizard screen. On this
screen, select Install from a list or specific location. Click Next.
2. On the Found New Hardware Wizard screen, check Search for
the best driver in these locations and Install from a specific
location. Do Not click Next at this point.
3. Insert the MultiModem product CD into your CD-ROM drive, when
the MultiModem main screen appears, click Exit. Now, click Next
on the Found New Hardware screen.
4. On the Found New Hardware Wizard screen, click on Search for
the best driver in these locations and Search removable
media. Click Next. Windows installs the modem driver.
5. Click Finish to exit.
Step 3 - Setting Your Country or
Region Code
The MT5600BA-V92 modem is a global modem - it can be used all over
the world.
However, countries or regions vary in their requirements for how a
modem functions. Therefore, you must configure yours to match the
defaults of the country or region in which you are using it. Choose from
any of the three methods:
•Using the LCD Panel to Set Your Country or Region Code
•Using the Global Wizard to Set Your Country or Region Code
•Using AT Commands to Set Your Country or Region Code – Refer
to the User Guide
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MultiModem II Quick Start Guide
6 Multi-Tech Systems, Inc.
Using the LCD Panel
Country or Region Codes
A list of country/region codes can be found on the Multi-Tech Web
site at:
http://www.multitech.com/PRODUCTS/Info/approvals
Then click on global modems. The Global Modem Country
Approvals page displays. On this page you can view approvals,
configuration strings and responses by country and products.
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MultiModem II Quick Start Guide
7
Using the Global Wizard
The Global Wizard configuration utility is recommended for
computers running in Windows. The Wizard can configure your
modem for a specific country or region with just a few mouse clicks.
1. Insert the MultiModem Product CD into the CD-ROM drive. The
Autorun dialog box appears.
2. Click Initial Setup and Country/region Selection.
3. Choose either:
•Run Global Wizard from CD. This will not load the wizard
onto your hard drive, or
•Install Global Wizard on the HD. This will install the
wizard onto your hard drive for future use.
4. The Global Wizard dialog box appears. Click Next.
5. The Wizard searches for your modem and identifies it. Click
Next.
6. Select the country/region in which the modem will be used.
Click Next.
7. Review your choice of country/region. If it is correct, click Next
to configure the modem.
8. When Global Wizard announces that the parameters have been
set, click Finish to exit.
Step 4 – Install Communications
Software
Data communications software is designed to send and receive
messages. Multi-Tech includes PhoneTools, a communications software
program with your modem. However, the modem will work with other
data communications software, such as HyperTerminal.
To install PhoneTools, insert the CD into the CD-ROM drive; click the
PhoneTools icon. You will be asked to choose your language. The
software automatically loads onto your PC. See the PhoneTools user
documentation included with the PhoneTools software.
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82100142L
Patents
This device is covered by one or more of the following patents:
6,031,867; 6,012,113; 6,009,082; 5,905,794; 5,864,560; 5,815,567;
5,815,503; 5,812,534; 5,809,068; 5,790,532; 5,764,628; 5,764,627;
5,754,589; 5,724,356; 5,673,268; 5,673,257; 5,644,594; 5,628,030;
5,619,508; 5,617,423; 5,600,649; 5,592,586; 5,577,041; 5,574,725;
5,559,793; 5,546,448; 5,546,395; 5,535,204; 5,500,859; 5,471,470;
5,463,616; 5,453,986; 5,452,289; 5,450,425; D353,598; 5,355,365;
5,309,562; 5,301,274. Other patents pending.
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