MuxLab 500759-TX User manual

© MuxLab Inc. 94-000829-C SE-000829-C
2321Rue Cohen, Montreal, Quebec, Canada. H4R 2N7
Tel: [phone] Fax: [phone]
Toll Free (North America): [phone]
E-mail: [e-mail] URL: www.muxlab.com
Specifications
Environment
HDMI 2.0b
Devices
Blu-Ray, projectors, monitors, TV, PC, laptops, servers supporting HDMI.
Transmission
Transparent to the user.
Bandwidth
300MHz
Signals
HDMI 2.0b, HDR10, and HDCP 2.2
Connectors
Note: Cables not included.
One (1) HDMI receptacle.
One (1) RJ45S for Cat 5e/6 unshielded or shielded twisted pair.
Two (2) 3.5mm jacks for IR emitter (on TX)/sensor (on RX).
Two (2) 3.5mm jacks for audio insert (on TX)/audio extract (on RX)
One (1) DB9 for the RS232.
Four (4) DIP Switches for device ID addressing.
Maximum Distance
Based on a maximum length
of 6.6ft (2m) of HDMI cable
per end.
Cat5e/6: 330ft (100m) up to 4K @ 30Hz (4:4:4) and 4K @ 60Hz (4:2:0)
Note: When installed in an electrically noisy environment, an STP cable must be
used. Also, cross-connection reduces the effective distance depending on the
grade of twisted cable used.
Latency
Typical one (1) Frame (16ms), maximum 2 frames (33ms).
Compression
Proprietary Compression.
Bandwidth
Up to 500Mbps.
Network Requirement
1000BaseT with Jumbo Frame.
IR Frequency
38 to 56 KHz (IR Emitter and IR Sensor sold separately).
RJ45 Pin Configuration
Reverse Polarity Sensitive.
Use EIA/TIA 568A or 586B
straight-through wiring.
RJ45 Link
Pin 1 (R) Pin 2 (T)
Pin 3 (R) Pin 6 (T)
Pin 4 (R) Pin 5 (T)
Pin 7 (R) Pin 8 (T)
Cable
One (1) Cat 5e/6 or better twisted pair cables required.
Power Supply
This device supports PoE (PD), an external power supply is not included. It is
intended to be powered via a PoE (PSE) Ethernet Switch. If required, an optional
power supply (500993) may be purchased separately.
PoE
IEEE 802.3af
Power Consumption
Transmitter: 6Watt Receiver: 6Watt
Temperature
Operating:0° to 40°C Storage: -20° to 85°C
Humidity: Up to 95% non-condensing
Dimensions
4.40” x 5.08” x 1.00” (112mm x 129mm x 25mm)
Weight
1.5lbs (0.68kg)
Compliance
Regulatory: FCC, CE, RoHS Flammability:94V0
Warranty
3 years
Order Information
500759-TX HDMI 4K over IP PoE Transmitter
500759-RX HDMI 4K over IP PoE Receiver
Accessories
(These items are sold
separately)
500920 16-Port Rackmount Transceiver Chassis
500917 Wall Mount Transceiver Bracket Kit
500990 IR Emitter, and 500991 IR Sensor
500993 Univ. Locking Power Supply 5VDC/2.6A US/UK/EU Blade
HDMI 4K over IP PoE Extender
500759
Quick Installation Guide
Overview
The HDMI 4K over IP PoE Extender allows HDMI equipment supporting up to 4K @ 30Hz
(4:4:4), 4K @ 60Hz (4:2:0) or 1080p at 60Hz resolution to be connected and extended to create a
Video Wall of user configurable size (X by Y) supporting 100’s of screens, depending on network
bandwidth, utilizing one Receiver for each display in the array. Each Transmitter (500759-TX) and
Receiver (500759-RX) can be connected via Cat5e/6 cable up to 330ft (100m) from an Ethernet
Switch. These units support HDR10 at up to 4K @ 30Hz (4:2:2).
The Transmitters and Receivers support PoE (PD) and may be powered by a PoE (PSE) Ethernet
Switch. The IR Emitter and IR Sensor, if required, may be purchased separately for IR based
remote control applications.
For the point-to-multipoint and multipoint-to-multipoint configuration the Ethernet switch must
have Gigabit ports, DHCP server capability, and support IGMP and Jumbo Frames. MuxLab
recommends using the Cisco SG350 series Managed Switches or the SG550X series stackable
version.
The MuxLab Pro Digital Network Controller (500811) is available to simplify configuration and
control and allows for third party smartphone and tablet management.
Applications
Applications include video wall, digital signage, commercial and residential AV systems,
classroom projector systems, boardroom systems, collaborative PC systems, and medical
information systems.
Installation
1. Identify the connectors on the Transmitter and Receiver as indicated on the product labels, see the
above front and rear product views for further details.
2. Verify that the distance between the HDMI Transmitter and Receiver is within MuxLab
specifications (see Specifications table for more details).
3. To install the Transmitter:
3a. Connect the Transmitter to the HDMI video source with an HDMI compliant cable.
3b. If the application is point-to-point, then connect one (1) length of Cat 5e/6 (or higher)
grade UTP cable to the RJ45 LINK connector on the Transmitter. If transmitting over
the network, use an Ethernet Switch between Transmitter and Receiver
4. To install the Receiver:
4a. Connect the Receiver to the HDMI display equipment with an HDMI compliant cable.

© MuxLab Inc. 2017
4b. If the application is point-to-point, then connect one (1) Cat 5e/6 cable (or higher)
coming from the Transmitter, to the RJ45 LINK connector on the Receiver. If
transmitting over the network, use an Ethernet Switch between Transmitter and
Receiver.
5. If the configuration is a point-to-multipoint or multipoint-to-multipoint:
5a. You will need to use an Ethernet Switch with Gigabit ports and DHCP Server support.
In addition Jumbo Frame support is required, and IGMP Protocol support is required for
the multipoint-to-multipoint case. Verify that the Ethernet Switch is configured
correctly and that the DHCP Server, IGMP Protocol, and Jumbo Frames are
enabled. See the manufacturer operating manual for more information about
configuring the Ethernet Switch.
5b. Connect all Transmitters and Receivers to the Ethernet Switch.
5c. Use the DIP Switches to select a unique Device ID for each Transmitter present on the
network and configure each Receiver Device ID to the corresponding selected
Transmitter.
Note: This step is not necessary if the MuxLab Pro Digital Network Controller
(500811) is used.
6. Powering the Transmitter or Receiver via an external power supply is only necessary where
PoE (PSE) is unavailable. If PoE is unavailable, connect the 5 VDC power supply (sold
separately) to each Receiver and to an AC power outlet. Next connect each Transmitter in the
same manner. If power is present, the green power LED on each Transmitter and Receiver
will illuminate.
Note: Power ‘ON’ the HDMI 4K over IP PoE Extender only after all connections have
been made.
7. Power ‘ON’ the HDMI equipment and verify the image quality.
8. This product supports IR pass-thru control. If infrared remote control is needed to control the
Source equipment from the Display, connect the IR Sensor (sold separately) to the 3.5mm
Stereo Jack of the Receiver and the IR Emitter (sold separately) to the 3.5mm Mono Jack of
the Transmitter.
Note: You can differentiate the IR Sensor and the IR Emitter by looking at the 3.5 mm
plug. The IR Sensor is using a Stereo Plug (3 Contacts) and the IR Emitter a
mono plug (2 Contacts).
9. Position the IR Sensor so that it is directed at the hand-held remote control. For a clear IR
signal reception, aim the hand-held remote control at the top of the IR Sensor enclosure.
10. Position the IR Emitter as close as possible to the source’s IR Sensor (i.e. DVD player). For a
clear IR signal reception, the IR Emitter can be glued on the source’s IR Sensor. The IR
Emitter’s signal is transmitted from the side of the enclosure.
11. This product supports RS232 bidirectional communication. On the Transmitter, the RS232
port is configured as a DCE; and on the Receiver as a DTE. Please connect your RS232 cable
accordingly. Configure the RS232 communications setting via the device web interface.
12. Commands or messages may be sent via RS232 by connecting a PC to the RS232 port of the
HDMI 4K over IP PoE Extender, or over the network via IP. This communications is meant
to be machine to machine.
13. The following diagram illustrates a typical 2x2 video wall configuration.
Troubleshooting
The following table describes some of the symptoms, probable causes and possible solutions in regard to
the installation of the HDMI 4K over IP PoE Extender:
Symptom
Transmitter LEDs
Receiver LEDs
Probable
Cause
Possible
Solutions
Power
Link
Power
Link
No Image
OFF
OFF
OFF
OFF
No power
•Check power connections
•Check PoE Ethernet Switch
Setup
No Image
BLINK
OFF
BLINK
ON
Booting
•Wait until booting process finish
No Image
ON
OFF
ON
OFF
No Ethernet Link
•Check Ethernet Switch Status
•Check UTP Cables
Info Screen
ON
OFF
ON
BLINK
UTP Cable
•Check the Transmitter UTP cable
Info Screen
ON
ON
ON
OFF
UTP Cable
•Check the Receiver UTP cable.
Info Screen
ON
BLINK
ON
BLINK
No Data
Connection
•Check if DIP Switch settings
match
Info Screen
ON
ON
ON
BLINK
Wrong setting on
Decoder
•Check DIP Switch address of the
Receiver
Choppy Video
ON
ON
ON
ON
Configuration
•Check cable length
•Check the HDMI Cable Quality
•Check if Jumbo Frame and
IGMP are enabled on the
Ethernet Switch
Image flickers
when powering
up nearby
equipment
ON
ON
ON
ON
Interference
•Use STP cables
IR not
functioning *
ON
ON
ON
ON
Interference from
sunlight,
Fluorescent,
Neon or Halogen
lights
•Place the IR equipment away for
the interfering light
IR not
functioning *
ON
ON
ON
ON
Interference from
RF radiation from
the TV
•Place the IR equipment away for
the RF radiation
* IR Emitter and IR Sensor sold separately.
If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at 877-689-
5228 (toll-free in North America) or ([phone] (International).