© MuxLab Inc. 2013
2. Verify that the distance between the HDMI Encoder and Decoder is within MuxLab
specifications (see Specifications table).
3. To install the Encoder:
3a. Connect the Encoder to the HDMI video source with an HDMI compliant cable.
3b. Connect one (1) length of Cat 5e/6 (or higher) grade UTP cable to the RJ45 LINK
connector on the Encoder.
4. To install the Decoder:
4a. Connect the Decoder to the HDMI display equipment with an HDMI compliant cable.
4b. Connect one (1) Cat 5e/6 cable to the RJ45 LINK connector on the Encoder.
5. If the configuration is point-to-multipoint or multipoint-to-multipoint:
5a. You will need to use a Gigabit Ethernet Switch.
5b. You will need to configure a unique IP and MAC Address to each of the Encoder and
Decoder. The default IP for the Encoder is 192.168.168.55 and the MAC address is
00:0B:78:00:60:01. The default IP for the Decoder is 192.168.168.56 and the MAC
address is 00:0B:78:00:60:02. To perform the configuration you will need to use a
browser to access the WEB Interface of each device.
5c. Connect all Encoders and Decoders to the Ethernet Switch. Use the DIP Switches to
select a unique Device ID of each Encoder present on the network and configure each
Decoder Device ID to the corresponding selected Encoder.
6. Powering the Encoder or Decoder via an external power supply is only necessary where PoE
(PSE) is unavailable. If PoE is unavailable, connect the 5 VDC power supply to the Decoder
first, and then plug the power supply into an AC power outlet. Connect the 5 VDC power
supply to the Encoder first, and then plug the power supply into an AC power outlet. If power
is present, the green power LED of the Encoder and the Decoder will be ON.
Note: Power on the HDMI over IP Extender only after all connections have been made.
7. Power on the HDMI equipment and verify the image quality.
8. This product supports IR pass-thru control. If infrared remote control is needed to control the
Source equipment from the Display, connect the IR Sensor to the 3.5mm Stereo Jack of the
receiver and the IR Emitter to the 3.5mm Mono Jack of the Transmitter.
Note: You can differentiate the IR Sensor and the IR Emitter by looking at the 3.5 mm
plug. The IR Sensor is using a Stereo Plug (3 Contacts) and the IR Emitter a
mono plug (2 Contacts).
9. Position the IR Sensor so that it is directed to the hand-held remote control. For a clear IR
signal reception, aim the hand-held remote control to the top of the IR Sensor enclosure.
10. Position the IR Emitter as close as possible to the source’s IR Sensor (i.e. DVD player). For a
clear IR signal reception, the IR Emitter can be glued on the source’s IR Sensor. The IR
Emitter’s signal is transmitted from the side of the enclosure.
11. The following diagram illustrates a typical point-to-point LAN configuration.
Troubleshooting
The following table describes some of the symptoms, probable causes and possible solutions in regard to
the installation of the HDMI over IP Extender Kit with PoE:
Encoder LEDs Decoder LEDs Probable
Cause
Possible
Solutions
Symptom
Power Link Power Link
No Image OFF OFF OFF OFF No power • Check power connections
• Check PoE Ethernet Switch
Setup
No Image ON OFF ON ON Internal Error • Reboot the Encoder unit.
No Image ON ON ON OFF Internal Error • Reboot the Decoder unit.
No Image ON ON ON ON UTP Cable • Check the Encoder UTP
cable.
No Image ON BLINK ON ON UTP Cable • Check the Decoder UTP
cable.
No Image ON BLINK ON BLINK HDMI Cable • Check the HDMI Cable
Quality.
Choppy Image ON BLINK ON BLINK Ethernet Switch • For Multipoint-to-Multipoint
enable the IGMP mode of the
Gigabit Ethernet Switch.
Choppy sound ON BLINK ON BLINK Synchronization • Check cable length
• Check the HDMI Cable
Quality.
Image flickers
when powering
up nearby
equipment
ON BLINK ON BLINK Interference • Use STP cables
IR not
functioning
ON BLINK ON BLINK Remote control
not directed to
the IR Sensor or
IR Emitter not
directed to the
source.
• Make sure the IR Sensor is
directed towards the remote
and the IR Emitter to the
equipment
IR not
functioning
ON BLINK ON BLINK Interference
from sunlight,
Fluorescent,
Neon or
Halogen lights
• Place the IR equipment away
for the interfering light
IR not
functioning
ON BLINK ON BLINK Interference
from RF
radiation from
the TV
• Place the IR equipment away
for the RF radiation
If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at 877-689-
5228 (toll-free in North America) or (+1) 514-905-0588 (International).