Muzak ENCOMPASS CM1 User manual

ENCOMPASS CM1 – QUICK START GUIDE
(SMALL DISPLAY)
The ENCOMPASS CM1™is a digital audio playback device that stores all content locally on a hard disk drive. Audio content
is preloaded. Content may be loaded via CD-ROM, the public Internet or the client’s wide area network. The system is
designed to be virtually “plug and play” once it is properly connected to the client network or configured for disc updates.
Your box should include: 1.) ENCOMPASS CM1 2.) Power Module 3.) This one-page installation guide
The ENCOMPASS CM1 has been preloaded with audio content for the client specified on system packaging. To ensure the
system is properly installed and configured, call Muzak Network Operations Center (NOC) at 800 327.6549 upon completing
the installation.
The ENCOMPASS CM1 is fully digital, IP addressable and includes a dual 16-segment back-lit front-panel LCD display and
three front-panel buttons, up S, down Tand enter. If you need assistance with installation, please contact Muzak NOC at
800 327.6549.
ENCOMPASS CM1 connections – Reference diagram on reverse
1 Power
Using the enclosed power module (only), connect the appropriate end to the ENCOMPASS CM1 rear
panel port labeled DC POWER IN. Connect the other end into an appropriate 105-130 VAC, 60 Hz,
three-pronged power outlet.
2 Audio Output
Using a standard RCA-type audio cable, connect one end to the ENCOMPASS CM1 rear panel RCA-type
connector labeled 1. Connect the other end to an audio amplifier. The remaining three audio outputs
may be used for a client requiring multiple zones.
3 Ethernet
Where applicable, connect one end of a standard CAT-5 Ethernet cable to the ENCOMPASS CM1 rear
panel port labeled 10/100 BASE-T Network. Connect the other end to the Local Area Network switch or
hub port as identified by the client.
4 Date & Time
When networked, the ENCOMPASS CM1 will synchronize its date and time with the media distribution
server, offsetting for time zone differences. If updates will be received via disc, please perform the
following steps. Press the enter button on the faceplate to access the control/diagnostic menu. Press the
▼button until Date/Time appears, then press enter to access the date and time. To change the time,
simultaneously press and hold the up ▲and down ▼buttons for two seconds. A cursor will begin
blinking on the second digit of the month. Use the ▲& ▼arrows to set the month. Press enter to move
to the next number in the group. Continue this process until the date and time are correct, then press
enter to display the time zone screen. Next, use the ▲& ▼arrows to change the time zone, then press
enter to display the Daylight Savings Time screen. Finally, use the ▲& ▼arrows to confirm the Daylight
Savings Time settings. In most cases, this will be YES. If you are in an area which does not participate in
Daylight Savings Time, select NO.

5 Network Settings
The ENCOMPASS CM1 is most commonly configured to contact a Muzak server via the Public Internet
(Pull Model). It may also be configured to be contacted by a server running Muzak’s Command software
(Push Model). It is important to configure the IP Settings for the appropriate model. Details should be
included in the installation work order.
To set the IP address, press the enter button on the faceplate to access the on-screen menu. Use the
down Tbutton to scroll to Net Settings and then press enter.
Pull Model: DHCP addressing is most commonly used in this model. From the factory, DHCP is set to No.
To toggle the DHCP setting to Yes, press and hold the up Sand down Tbuttons for two seconds.
To set a static address, DHCP should be set to No. Press the down Tbutton once to display IP Address.
To change the IP address, press and hold the up Sand down Tbuttons for two seconds. A cursor will
show on the first digit of the address. Use the up Sand down Tbuttons to set each digit. Press the
enter button to move to the next digit. Upon completion, press the enter button to store the address in the
ENCOMPASS CM1 memory. Each segment of a valid IP address ranges from 0 to 255. Leading zeros
are necessary for segments lower than 100. Gateway and Netmask must also be set, following the same
method. If DHCP is set to Yes, these will be done automatically. Server and Port will be preset at the
factory. Should they be changed, contact NOC Control for current settings.
Push Model: DHCP must be set to No. The IP Address will be provided in the installation work order.
Follow the instructions in the paragraph above to set the IP address.
What to Expect
Upon applying power, the LCD on the face of the ENCOMPASS CM1 will illuminate green and begin a startup routine.
Approximately 15 seconds later, the unit will begin playing audio and the LCD will display the artist name and song title.
If the unit is installed on a network, follow the steps under Network Settings (5), above, to set the IP address. At this
point, contact Muzak NOC by calling 800 327.6549. A network operator will collect installation details. If the unit is
installed on a network, the network operator will confirm remote that the unit is remotely addressable.
Environmental Operating Conditions & Physical Specifications
Use Indoor
Audio Unbalanced, 10K
Altitude -975’ to 9,900’
Temperature Range 5 o to 55 o C
Relative Humidity 8 to 90% non-condensing
Weight (without power supply) 8.6 pounds
Dimensions (H x W x D) 4.5" x 6.8" x 8.25"
Power (Supply Voltage) Input: 90-230 VAC, 50/60 Hz Output: +5V/3.5A
Power Consumption <30 watts
Device Approval FCC Class A
Power Supply Approvals FCC, UL, CSA, VDE
Troubleshooting
Under normal operating circumstances, the LCD will display the Artist and Song title playing. When any other message is
displayed, technical help may be obtained by calling Muzak NOC at 800 327.6549.
Last Updated: 16 October 2005, Version 2.0 / Based on Firmware 5.08