Napoleon EF30G User manual

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$10.00
INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE.
CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.
INSTALLATION AND
OPERATING INSTRUCTIONS
1.16A
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 4Y8 Canada /
103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone [phone] • Fax [phone] • www.napoleonfireplaces.com • [email protected]
SAFETY INFORMATION
!WARNING
If the information in these instructions are
not followed exactly, a fire or explosion
may result causing property damage,
personal injury or loss of life.
- Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
CERTIFIED FOR CANADA AND UNITED STATES USING ANSI/CSA METHODS.
CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS: CSA C22.2 No-46 / UL 1278 CSA STANDARD
EF30G
ELECTRIC FIREPLACE

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2
NOTE: Changes, other than editorial, are denoted by a vertical line in the margin.
TABLE OF CONTENTS
1.0 INTRODUCTION 3
1.1 DIMENSIONS 4
1.2 GENERAL INSTRUCTIONS 5
1.3 LISTING APPROVALS 6
1.4 LOCATING APPLIANCE 6
1.5 UNPACKING AND TESTING APPLIANCE 7
1.6 GROUNDING APPLIANCE 7
1.7 CARE OF GLASS 7
2.0 INSTALLATION 8
2.1 MINIMUM CLEARANCE TO COMBUSTIBLES 8
2.2 NEW CONSTRUCTION OR RENOVATION 9
2.3 INSTALLING THE APPLIANCE 9
2.4 GLASS EMBER INSTALLATION 9
2.5 THERMOSTAT AND THERMAL SENSOR INSTALLATION 10
2.6 HARDWIRE INSTALLATION 10
3.0 FRAMING 12
3.1 MINIMUM MANTEL CLEARANCES 13
4.0 FINISHING 14
4.1 HEARTH 14
4.2 COLD CLIMATE INSTALLATION 14
4.3 FINISHING CHECKLIST 14
5.0 OPERATING INSTRUCTIONS 15
5.1 OPERATING BY REMOTE CONTROL 16
6.0 MAINTENANCE 17
6.1 FLAME GENERATION LAMP REPLACEMENT 18
6.2 EMBER BED LAMP REPLACEMENT 19
7.0 REPLACEMENT PARTS 20
8.0 TROUBLESHOOTING 21
9.0 WARRANTY 22
10.0 SERVICE HISTORY 23
11.0 NOTES 24

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1.0 INTRODUCTION
3.7A
!
WARNING
• THIS APPLIANCE IS HOT WHEN OPERATED AND CAN CAUSE SEVERE BURNS IF CONTACTED.
• Do not operate appliance before reading and understanding operating instructions. Failure to operate
appliance according to operating instructions could cause fire or injury.
• Risk of burns. Power to the appliance should be turned off and the appliance allowed to cool before
servicing. To disconnect power to the appliance, turn controls to off, then remove plug from outlet.
• Do not install damaged, incomplete or substitute components.
• Do not burn wood or other materials in this appliance.
• Young children should be carefully supervised when they are in the same room as the appliance. Tod-
dlers, young children and others may be susceptible to accidental contact burns. A physical barrier is
recommended if there are at risk individuals in the house. To restrict access to an appliance or stove,
install an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the
room and away from hot surfaces.
• Clothing or other flammable material should not be placed on or near the appliance.
• Due to high temperatures, the appliance should be located out of traffic and away from furniture and
draperies.
• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot
surfaces.
• Even after the appliance is out, the glass and/or screen will remain hot for an extended period of time.
• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children
from hot surfaces. These screens and guards must be fastened to the floor.
• Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.
• It is imperative that the control compartments, circulating blower and its passageway in the appliance
and are kept clean. The appliance should be inspected before use and at least annually by a qualified
service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding
material, etc. The appliance area must be kept clear and free from combustible materials, gasoline and
other flammable vapors and liquids.
• Under no circumstances should this appliance be modified.
• Do not use this appliance if any part has been under water. Immediately call a qualified service technician
to inspect the appliance and to replace any part of the control system which has been under water.
• Do not operate the appliance with the glass door removed, cracked or broken. Replacement of the glass
should be done by a licensed or qualified service person.
• Do not strike or slam shut the appliance glass door.
• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As
with all plastic bags, these are not toys and should be kept away from children and infants.
• Servicing should be done only while the appliance is disconnected from the power supply circuit.
• Always unplug appliance when not in use.
• Do not operate this appliance with a damaged cord or plug after the appliance malfunctions, has been
dropped or damaged in any manner. Return appliance to authorized service facility for examination,
electrical or mechanical adjustment, or repair.
• Do not use outdoors.
• Never locate appliance where it may fall into a bathtub or other water container.
• Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord
away from traffic area and where it will not be tripped over.
• Connect to properly grounded outlets only.
• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an
electric shock or fire, or damage the appliance.
• To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces,
like a carpet, where openings may become blocked.
• Avoid the use of an extension cord because the extension cord may overheat and cause a risk of fire.
However, if an extension cord must be used, the cord shall be No.14 AWG minimum size and rated not
less than 1875 watts.

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Top View
Rating Plate
and Serial
Number
Back View
Power Cord
and
Thermostat
30.375”
26.500”
Side
View 32.250”
Heater vents - DO
NOT COVER
10.250”
11.000”
30.000”
1.1 DIMENSIONS
!
WARNING
HEATER VENTS AND AIR OPENINGS CAN NOT
BE COVERED IN ANY CIRCUMSTANCES.

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This electric appliance meets the construction and safety standards of H.U.D. for application in manufactured
homes when installed according to theses instructions.
1.2.1 Prior to plugging your appliance into an electrical outlet, verify that the house circuit breakers for the
outlet are on.
1.2.2 The appliance may emit a slight, harmless odour when first used. This odour is normal and it is caused
by the initial heating of internal appliance elements and will not occur again.
1.2.3 If your appliance does not emit heat, consult the operation section of this manual for further information.
1.2.4 Use with a CSA or UL certified surge protector.
1.2 GENERAL INSTRUCTIONS
!
WARNING
READ THESE INSTRUCTIONS COMPLETELY BEFORE BEGINNING INSTALLATION. FAILURE TO
FOLLOW THEM COULD CAUSE AN APPLIANCE MALFUNCTION RESULTING IN SERIOUS INJURY
AND/OR PROPERTY DAMAGE.
ALL ELECTRIC APPLIANCES HAVE HOT AND ARCING OR SPARKING PARTS INSIDE. DO NOT USE IT
IN AREAS WHERE GASOLINE, PAINT OR FLAMMABLE LIQUIDS ARE PRESENT.
THIS ELECTRIC APPLIANCES IS TESTED AND LISTED FOR USE ONLY WITH THE OPTIONAL
ACCESSORIES LISTED IN THESE INSTRUCTIONS. USE OF OPTIONAL ACCESSORIES NOT
SPECIFICALLY TESTED FOR THIS ELECTRIC APPLIANCE COULD VOID THE WARRANTY AND/OR
RESULT IN A SAFETY HAZARD.
RISK OF ELECTRIC SHOCK.
NO USER-SERVICEABLE PARTS INSIDE.
HIGH TEMPERATURE, RISK OF FIRE. KEEP ELECTRICAL CORDS, DRAPERY, FURNISHINGS, AND
OTHER COMBUSTIBLES AT LEAST 3 FEET (0.9M) FROM THE FRONT OF THE APPLIANCE AND AWAY
FROM SIDES AND REAR.
DO NOT USE DAMAGED ELECTRICAL CORDS.
SERVICING SHOULD BE DONE ONLY WHILE THE APPLIANCE IS DISCONNECTED FROM THE
POWER SUPPLY CIRCUIT.

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This appliance has been tested in accordance with the CSA Standards for fixed and location-dedicated electric
room appliances in the United States and Canada. If you need assistance during installation, please contact
your local dealer.
Model Number EF30G
Description Electric Appliance
Voltage 120V AC
Watts MAX 1500W
Amps 15 AMP Grounded Circuit
Appliance
Width
30" (762mm)
Appliance
Height
32 1/4" (820mm)
Appliance
Depth
11" (280mm)
Net Weight 75 lbs (34kgs)
Gross Weight 88 lbs (40kgs)
NOTE: This appliance must be electrically wired and grounded
in accordance with local codes or, in the absence of local
codes, with National Electric Code ANSI/NFPA 70-latest edition
or the Canadian Electric Code, CSA C22.1 as appropriate.
1.3 LISTING APPROVALS
NOTICE
Minimum clearance of 1" on all sides, back and top must be
maintained at all times. Illustrations throughout these instruc-
tions reflect typical installations and are for design purposes
only. Actual installations may vary slightly due to individual
preferences.
Illustrates a variety of ways the appliance may be located in a
room. The appliance may be installed directly on the floor (un-
carpeted), or raised on a hearth.
TOP VIEW SHOWING APPROVED ROOM
LOCATIONS OF APPLIANCE
1.4 LOCATING APPLIANCE
!
WARNING
DUE TO HIGH TEMPERATURES, THIS ELECTRIC APPLIANCE SHOULD BE LOCATED OUT OF
TRAFFIC. KEEP COMBUSTIBLE MATERIALS SUCH AS FURNITURE, PILLOWS, BEDDING, PAPERS,
CLOTHES AND CURTAINS AT LEAST 3 FEET (0.9M) FROM THE FRONT OF THE APPLIANCE.
NEVER LOCATE THIS ELECTRIC APPLIANCE WHERE IT MAY FALL INTO A BATHTUB OR OTHER
WATER CONTAINER.
WEAR SAFETY GLOVES AND SAFETY GLASSES FOR PROTECTION DURING INSTALLATION AND
MAINTENANCE.
TO PREVENT CONTACT WITH SAGGING OR LOOSE INSULATION, THE ELECTRIC APPLIANCE MUST
NOT BE INSTALLED AGAINST VAPOR BARRIER OR EXPOSED INSULATION. LOCALIZED
OVERHEATING COULD OCCUR AND A FIRE COULD RESULT.

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Carefully remove the appliance from the box. Prior to installing the appliance, test to make sure the appliance
operates properly by plugging the power supply cord into a conveniently located 120 Volt grounded outlet.
1.5 UNPACKING AND TESTING APPLIANCE
1.6 GROUNDING APPLIANCE
This appliance is for use on 120 Volts. The cord has a plug
as shown in (A). An adapter as shown in (C) is available for
connecting three-blade grounding type plugs to two-slot recep-
tacles. The green grounding lug extending from the adapter
must be connected to a permanent ground such as a properly
grounded outlet box. The adapter should not be used if a
three-slot grounded receptacle is available.
To disconnect appliance, turn controls to off, then remove plug
from outlet.
1.7 CARE OF GLASS
5.1
DO NOT CLEAN GLASS WHEN HOT! DO NOT USE
ABRASIVE CLEANERS TO CLEAN GLASS.
Buff lightly with a clean dry soft cloth. Clean both sides
of the glass after the first 10 hours of operation with a
recommended fireplace glass cleaner. Thereafter clean
as required. If the glass is not kept clean permanent
discoloration and / or blemishes may result.
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
!
WARNING

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2.0 INSTALLATION
!
WARNING
RISK OF FIRE! THE POWER CORD MUST NOT BE PINCHED AGAINST A SHARP EDGE. SECURE
CORD TO AVOID TRIPPING OR SNAGGING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR
PERSONAL INJURY. DO NOT RUN CORD UNDER CARPETING. DO NOT COVER CORD WITH THROW
RUGS, RUNNERS OR THE LIKE. ARRANGE CORD AWAY FROM TRAFFIC AREAS AND WHERE IT
WILL NOT BE TRIPPED OVER.
RISK OF FIRE! TO PREVENT A POSSIBLE FIRE, DO NOT BLOCK AIR INTAKE OR EXHAUST IN ANY
MANNER. DO NOT USE ON SOFT SURFACES WHERE OPENINGS MAY BECOME BLOCKED.
RISK OF FIRE! DO NOT BLOW OR PLACE INSULATION AGAINST THE APPLIANCE.
THIS ELECTRIC APPLIANCE IS TESTED AND LISTED FOR USE ONLY WITH THE APPROVED
OPTIONAL ACCESSORIES. USE OF OPTIONAL ACCESSORIES NOT SPECIFICALLY TESTED FOR
THIS ELECTRIC APPLIANCE COULD VOID THE WARRANTY AND/OR RESULT IN A SAFETY HAZARD.
IF THE INFORMATION IN THESE INSTRUCTIONS IS NOT FOLLOWED EXACTLY, A FIRE OR EXPLO-
SION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR DEATH. DO NOT STORE
OR USE GASOLINE OR OTHER FLAMMABLE VAPORS IN THE VICINITY OF THIS OR ANY OTHER
APPLIANCE.
THIS APPLIANCE MUST REMAIN REMOVABLE FROM THE ENCLOSURE. THE APPLIANCE MAY BE
HARD WIRED, BUT IT IS RECOMMENDED THAT IT BE PLUGGED INTO A STANDARD OUTLET USING
THE SUPPLIED POWER CORD. THIS APPLIANCE MUST NOT BE SEALED AROUND THE FRONT
FACING.
APPLIANCE VENTS LOCATED ON THE FRONT AND BACK OF THIS ELECTRIC APPLIANCE CANNOT,
IN ANY WAY, BE COVERED AS IT MAY CREATE A FIRE HAZARD.
BEFORE INSTALLATION
Select a suitable location that is not susceptible to moisture and is away from drapes, furniture and high traffic
areas. NOTE: Follow all national and local electrical codes. This appliance can be installed into either
an existing appliance opening or as new construction / renovation.
EXISTING APPLIANCE INSTALLATION
Thoroughly clean out the existing appliance and hearth area. Plan the power supply. If an existing grounded
outlet is near the appliance, the power cord can run behind the appliance. If the cord is not long enough to
reach the outlet, a grounded extension cord minimum AWG No. 14 and rated to a minimum of 1875 watts may
be used. If you plan to cut or drill a hole in the existing appliance for wiring, it is best to hire a professional to do
this step in order to prevent personal injury.
2.1 MINIMUM CLEARANCE TO COMBUSTIBLES
THIS APPLIANCE MUST REMAIN REMOVABLE FROM THE ENCLOSURE. THE APPLIANCE MAY BE
HARD WIRED, BUT IT IS RECOMMENDED THAT IT BE PLUGGED INTO A STANDARD OUTLET USING
THE SUPPLIED POWER CORD. THIS APPLIANCE MUST NOT BE SEALED AROUND THE FRONT
FACING.
APPLIANCE VENTS LOCATED ON THE FRONT AND BACK OF THIS ELECTRIC APPLIANCE CANNOT,
IN ANY WAY, BE COVERED AS IT MAY CREATE A FIRE HAZARD.
!
WARNING
Sides, back and top 1"

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2.2.1 Select a location that is not prone to moisture and is located at least 0.9 m or 3 feet away from
combustible materials such as curtains or drapes, furniture, bedding, paper, etc.
2.2.2 Place the appliance in selected location to see how it will look in the future.
2.2.3 Mark the desired location on the floor and store appliance in a safe, dry and dust free location.
2.2.4 Frame in an opening leaving at least 1/4" (6 mm) around the edge of the appliance. Any new wiring
must be done in compliance with local and national codes and other applicable regulations in order to
reduce the risk of fire, electric shock or other injuries. Therefore, it is strongly recommended that you
hire a professional to complete any such work.
2.2 NEW CONSTRUCTION OR RENOVATION
2.3.1 Once the site has been prepared, the appliance can be installed.
2.3.2 Make sure the main power switch is in the "OFF" position.
2.3.3 Plug the appliance into a 15-amp/120 Volt, grounded outlet. Use a CSA or UL approved surge
protector.
2.3.4 Push in the appliance so that the trim is against the finished mantel or wall surface.
2.3 INSTALLING THE APPLIANCE
2.4 GLASS EMBER INSTALLATION
2.4.1 To remove the glass front, remove the two bottom
screws as illustrated below.
2.4.2 Lift the front up and pull forward and off. Set the
front in a location where it will not be knocked over or
damaged.
2.4.3 Carefully distribute the glass embers into the bottom
tray on the front of the appliance as illustrated.
NOTE: Glass media may have a fine oil residue
that needs to be cleaned prior to installation.
Clean the glass with mild dish soap, drain,
rinse thoroughly and dry before placing it in the
appliance.
2.4.4 Re-install the glass front using the two securing
screws.
BOTTOM TRAY
2 SCREWS
GLASS
FRONT
!
WARNING
GLASS FRONT MUST BE REMOVED AND THE APPLIANCE MUST BE INSTALLED IN IT’S FINAL
LOCATION BEFORE THE GLASS MEDIA IS INSTALLED.
GLASS MEDIA MAY HAVE SHARP EDGES, WEAR SAFETY GLASSES AND GLOVES WHEN
HANDLING.
CLEAN THE GLASS MEDIA PRIOR TO INSTALLATION. BEFORE APPLYING THE CLEANED GLASS,
ENSURE THAT IT IS DRY.
DO NOT CHANGE OR SUBSTITUTE THE GLASS MEDIA MATERIAL PROVIDED WITH THIS
APPLIANCE. IF REPLACING, USE ONLY THE REPLACEMENT GLASS MEDIA AVAILABLE FROM
YOUR AUTHORIZED DEALER / DISTRIBUTOR.

W415-0760 / A / 01.18.10
10
235W
IF YOU PUT IN THE TEMPERATURE
SENSOR ON THE WALL.PLS CHOOSE 2
IF YOU USE THE
TEMPERATURE
SENSOR.PLS CHOOSE 1
2
1
TEMPERATURE
CONTROL SWITCH
t
10 - 1 0
5-5
4-4
1
0
-
10
1-1
9-9
6-6
2-2
3-3
1
2-12 8-8
PTC
t105!
REMO.
SIP2
RECEIVER
MAIN CONTROL
POWER
2
3
5W
N
L
FLAMEM
OTOR
~
M
BLOWER
MOTOR
HEATER 2
~
M
HEATER 1
TEMPERATURE
SENSOR
t
[
+
k_RG
TEM.
P-N0
H2 H1+
FAN
P-L
P-NI
MOTOR
LAMP
FIRE
7- 7
2.6 HARD WIRE INSTALLATION
!
WARNING
ENSURE ALL POWER IS TURNED OFF BEFORE HARD WIRING THIS APPLIANCE.
2.5 THERMOSTAT AND THERMAL SENSOR INSTALLATION
This appliance has two options for heat control.
First is a thermal controlled sensor, which comes plugged into the appliance beside the main power cord. This
sensor has no user temperature set points, it will turn off the heater when the sensor reaches its pre-set point,
and will only turn the heater back on when it has cooled back down below this set point. On the low setting
(green light) the set point is 16°C/61°F, on medium (orange light) 22°C/72°F and on high (red light) 28°C/82°F.
This small sensor can be placed anywhere in the room within the length of the sensor wire, but it should not be
placed near the top or front of the appliance. Placing the sensor too close to the heater area of the appliance
will cause unwanted cycling of the heater.
Second is the option of a wall-mounted thermostat. Napoleon Part # W690-0001, W660-0081, or an equivalent
low voltage thermostat.
A wall thermostat can be used in place of the thermal control sensor. You must first remove the sensor by
unplugging it from the right side of the appliance beside the main power cord. Replace the sensor with the wire
harness provided in the manual baggie. Plug it into the appliance and connect the other end to the thermostat.
The thermostat should be placed as per the thermostat installation instructions.