Napoleon Allure Series User manual

W415-1699 / 02.08.16
MULTIPLE PRODUCT CODES (LEAVE BLANK IF N/A) ENGLISH
ADD MANUAL TITLE
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone [phone] • Fax [phone] • www.napoleonfireplaces.com • [email protected]
CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:
CSA 2.22 AND NO-46/ UL 1278
INSTALLER:
Leave this manual with the appliance
CONSUMER:
Retain this manual for future reference
PRODUCT NAME™
ADD PRODUCT CODE
(IF MULTIPLE, _____ ILLUSTRATED)
ADD PRODUCT IMAGE
CSA /
INTERTEK
LOGO
SAFETY INFORMATION
- Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of
this or any other appliance.
FIRE OR EXPLOSION HAZARD
If the information in these instructions are
not followed exactly, a fire or explosion may
result causing property damage, personal
injury, or loss of life.
WARNING
!
$10.00
FOR INDOOR USE ONLY
INSTALLATION AND
OPERATION MANUAL
ALLURE™ SERIES
(NEFL50FH-EU ILLUSTRATED)
NEFL32FH-EU / NEFL42FH-EU / NEFL50FH-EU / NEFL60FH-EU / NEFL72FH-EU / NEFL100FH-EU

W415-1699 / 02.08.16
EN
2
safety information
• If equipped with a heater, this appliance
can be hot when operated and can cause
sever burned if contacted.
• Do not operate appliance before reading and
understanding operating instructions. Failure
to operate appliance according to operating
instructions could cause fire or injury.
• Do not install damaged, incomplete or
substitute components.
• Do not burn wood or other materials in this
appliance.
• All electric appliances have hot and arcing or
sparking parts inside. Do not use it in areas
where a gas line, paint or flammable liquids are present.
• Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.
• It is imperative that the control compartments, circulating blower and its passageway in the appliance
are kept clean. The appliance should be inspected before use and at least annually by a qualified service
person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material,
etc. The appliance area must be kept clear and free from combustible materials, gasoline and other
flammable vapors and liquids.
• Under no circumstances should this appliance be modified.
• Do not use this appliance if any part has been under water. Immediately call a qualified service technician to
inspect the appliance and to replace any part of the control system which has been under water.
• Do not operate the appliance with the glass door removed, cracked or broken. Replacement of the glass
should be done by a licensed or qualified service person.
• Do not strike or slam shut the appliance glass door.
• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As
with all plastic bags, these are not toys and should be kept away from children and infants.
• Servicing should be done only while the appliance is disconnected from the power supply circuit.
• Always unplug appliance when not in use.
• Do not operate this appliance with a damaged cord or plug after the appliance malfunctions, has been
dropped or damaged in any manner. Return appliance to authorized service facility for examination,
electrical or mechanical adjustment, or repair.
• Do not use outdoors.
• Never locate appliance where it may fall into a bathtub or other water container.
• Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord
away from traffic area and where it will not be tripped over.
• Connect to properly grounded outlets only.
• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an
electric shock or fire, or damage the appliance.
HOT GLASS WILL CAUSE
BURNS.
DO NOT TOUCH GLASS UNTIL
COOLED.
NEVER ALLOW CHILDREN TO
TOUCH GLASS.
!
DANGER
A barrier designed to reduce the risk of burns from the
hot viewing glass is provided with this appliance and
shall be installed for the protection of children and other
at-risk individuals.
!WARNING

EN
W415-1699 / 02.08.17 3
safety information
• To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like
a carpet, where openings may become blocked.
• Always plug appliances directly into a wall outlet/receptacle. Never use an extension cord or re locatable
power tap (outlet/power strip).
• These appliances are tested and listed for use only with the optional accessories listed in these instructions.
Use of optional accessories not specifically tested for this appliance could void the warranty and/or result in
a safety hazard.
For appliances equipped with a heater:
• Risk of burns. Power to the appliance should be turned off and the appliance allowed to cool before
servicing. To disconnect power to the appliance, turn controls to off, then remove plug from outlet.
• Young children should be carefully supervised when they are in the same room as the appliance.
Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier is
recommended if there are at risk individuals in the house. To restrict access to an appliance or stove, install
an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the room and
away from hot surfaces.
• Clothing or other flammable material should not be placed on or near the appliance.
• Due to high temperatures, the appliance should be located out of traffic and away from furniture and draperies.
• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot surfaces.
• Even after the appliance is out, the glass and/or screen will remain hot for an extended period of time.
• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children from
hot surfaces. These screens and guards must be fastened to the floor.
• Ensure clearances to combustibles are maintained when building a mantel or shelves above the appliance.
Elevated temperatures on the wall or in the air above the appliance can cause melting, discolouration or
damage to decorations, a T.V. or other electronic components.
!WARNING

W415-1699 / 02.08.16
EN
4
table of contents
1.0 general information 5
1.1 dimensions 5
1.2 product information 5
1.3 general instructions 6
1.4 unpacking and testing appliance 6
1.5 hardware parts list 7
1.6 rating plate information 8
1.7 locating appliance 8
2.1 minimum clearance to combustibles 9
2.0 installation 9
2.2 minimum mantel clearances 10
2.3 framing 11
2.4 installing the appliance 12
2.5 recessing the appliance into the wall 13
2.6 installing the appliance into a mantel 14
2.7 rubber feet installation 15
2.8 hard wiring installation 16
3.1 front glass installation 17
3.0 finishing 17
3.2 front glass removal 18
3.3 crystal ember installation 18
4.1 main power button 19
4.2 operating touch display panel and remote control 19
4.0 operating instructions 19
5.0 maintenance 20
5.1 remote battery installation 20
6.0 wiring diagram 21
7.0 replacement parts 23
8.0 troubleshooting 25
9.0 warranty 26
10.0 service warranty 27
The camera icon indicates video tutorials are available as additional reference, visit
http://mynapoleon.napoleonproducts.com/download/index/44/1
Changes, other than editorial, are denoted by a vertical line in the margin
note:

EN
W415-1699 / 02.08.17 5
model designation
1.0 general information
1.1 dimensions
1.2 product information
This appliance has been tested in accordance with the GS Standards for fixed and location-dedicated electric
room appliances in Europe. If you need assistance during installation, please contact your local dealer.
Description Electric Fireplace
Type 3 Way Mounting Unit
Wall-Mount, Recess into Wall and
Assemble with mantel
Voltage 220-240V AC
Watts MAX 1750-2000W
Net Weight Gross Weight
NEFL32FH-EU 34.6 lbs (15.7kg) 50.3 lbs (22.8kg)
NEFL42FH-EU 44.3 lbs (20.1kg) 60.2 lbs (27.3kg)
NEFL50FH-EU 50.9 lbs (23.1kg) 77.4 lbs (35.1kg)
NEFL60FH-EU 61.3 lbs (27.8kg) 88.1 (40kg)
NEFL72FH-EU 81.8 lbs (37.1kg) 117.3 (53.2kg)
NEFL100FH-EU 111.3 lbs (50.5kg) 159.4 (72.3kg)
A
B
G
F
E
D
C
FRONT VIEW SIDE VIEW
TOP VIEW
Dimensions
ABCDEFG
NEFL32FH-EU 32"
(813mm)
21 5/8"
(550mm)
5"
(127mm)
20 1/2"
(520mm)
27 5/16"
(694mm)
12"
(304mm)
22 5/16"
(567mm)
NEFL42FH-EU 42"
(1067mm)
21 5/8"
(550mm)
5"
(127mm)
20 1/2"
(520mm)
37 1/2"
(951mm)
12"
(304mm)
32 5/16"
(821mm)
NEFL50FH-EU 50"
(1270mm)
21 5/8"
(550mm)
5"
(127mm)
20 1/2"
(520mm)
45 7/16"
(1154mm)
12"
(304mm)
40 5/16"
(1024mm)
NEFL60FH-EU 60"
(1524mm)
21 5/8"
(550mm)
5"
(127mm)
20 1/2"
(520mm)
55 5/16"
(1405mm)
12"
(304mm)
50 5/16"
(1278mm)
NEFL72FH-EU 72"
(1830mm)
21 5/8"
(550mm)
5"
(127mm)
20 1/2"
(520mm)
67 3/8"
(1711mm)
12"
(304mm)
62 5/8"
(1583mm)
NEFL100FH-EU 100"
(2540mm)
21 5/8"
(550mm)
5"
(127mm)
20 1/2"
(520mm)
95 3/8"
(2422mm)
12"
(304mm)
90 9/16"
(2300mm)

W415-1699 / 02.08.16
EN
6
general information
• Prior to plugging your appliance into an electrical outlet, verify that the house circuit breakers for the outlet are on.
• The appliance may emit a slight, harmless odour when first used. This odour is normal and it is caused by the initial
heating of internal appliance elements and will not occur again.
• If your appliance does not emit heat, consult the “operation” section of this manual for further information.
• Use with a CSA or UL certified surge protector.
• Do not route the power cord directly underneath the appliance.
This electric applaince meets the construction and safety standards of H.U.D. for application in manufactured homes when
installed according to these instructions.
1.3 general instructions
As with most electronic devices, your new electric fireplace has been designed to operate at
temperatures between 5°C (41°F) and 35° C (95°F). During the colder winter months, allow the
fireplace to reach room temperature before turning it on.
1.4 unpacking and testing appliance
Carefully remove the appliance from the box. Prior to installing the appliance, test to make sure the appliance
operates properly by plugging the power supply cord into a conveniently located 120 volt, 15 amp grounded
outlet.
The NEFL50/60/72/100FH-EU appliances are shipped with the front glass not assembled onto the appliance.
Refer to the “front glass installation” section for assembly.
note:
CE- or GS-certified

EN
W415-1699 / 02.08.17 7
general information
1.5 hardware parts list
A - Fireplace
NEFL32FH-100FH (1)
B - Wood Screws
NEFL32FH-50FH (6)
NEFL60FH-72FH (12)
NEFL100FH (16)
C - Drywall Anchors
NEFL32FH-50FH (6)
NEFL60FH-72FH (12)
NEFL100FH (16)
D - ST4x12 Metal Screws
NEFL32FH-100FH (8)
E - Remote Control
NEFL32FH-100FH (1)
F - Wall Bracket
NEFL32FH-50FH (1)
NEFL60FH-100FH (2)
G-Crystals
NEFL32FH-100FH (2)
H-Cover Plate
NEFL32FH-100FH (1)
I - Strain Relief
NEFL32FH-100FH (1)
J - Metal Bracket
NEFL32FH-100FH (4)
K - Cord Corner
NEFL32FH-100FH (2)
L - Cord Corner
NEFL32FH-100FH (2)
M - Cord Cover
NEFL32FH (2)
NEFL42FH-100FH (1)
N-Rubber Foot
NEFL32FH-50FH (4)
NEFL60FH-100FH (6)

W415-1699 / 02.08.16
EN
8
general information
The rating plate must remain with the appliance at all times. It must not be removed.
note:
1.6 rating plate information
This illustration is for reference only. Refer to the rating plate on the appliance for accurate
information.
W385-2178
ELECTRIC FIREPLACE. SUITABLE FOR BEDROOM
AND BED-SITTING ROOM INSTALLATION. SUITABLE
FOR MOBILE HOME INSTALLATION.
VOLTAGE: 220-240 VAC
FREQUENCY: 50Hz
POWER: 1750-2000W
Wolf Steel Ltd.
24 Napoleon Road,
Barrie, ON, L4M 0G8 Canada DESIGNED IN NORTH AMERICA
BY WOLF STEEL LTD.
MADE IN CHINA
Wolf Steel Europe
Poppenbouwing 29-31
4191 NZ Geldermalsen
Holland
Manufacturer: Importer:
SERIAL NUMBER: NEFL
MODELS
NEFL32FH-MT-EU
NEFL42FH-MT-EU
NEFL50FH-MT-EU
NEFL60FH-MT-EU
NEFL72FH-MT-EU
NEFL100FH-MT-EU
NEFL32FH-EU
NEFL42FH-EU
NEFL50FH-EU
NEFL60FH-EU
NEFL72FH-EU
NEFL100FH-EU
SAMPLE
CanadaCanada
Wolf Steel EWolf Steel E
PoppenPo
4141
Im
p
orter
:Importer:
NEFL
32
FH
-
MT
-
EUNEFL32FH-MT-EU
AM
NEFL
42
FH
-
MT
-
EUNEFL42FH-MT-EU
AM
NEFL50FH-MT-E
UNEFL50FH-MT-EU
AM
NEFL60FH-M
P
NEFL7N
P
P
H-EU
1.7 locating appliance
• Due to high temperatures, this electric appliance should be located out of traffic. Keep combustible materials
such as furniture, pillows, bedding, papers, clothes, curtains, and similar items at least 36” from the front of the
appliance.
• Never located this electric appliance where it may fall into a bathtub or other water container.
• Wear safety gloves and safety glasses for protection during installation and maintenance.
• To prevent contact with sagging or loose insulation, the electric appliance must not be installed against vapor
barrier or exposed insulation. Localized overheating could occur and fire could result.
• Do not expose the electric appliance to the elements (such as rain, etc.)
!WARNING

EN
W415-1699 / 02.08.17 9
installation
2.0 installation
Your appliance is a wall-mounted, recessed and/or mantel installed appliance. Select a suitable location that is not
susceptible to moisture and is away from drapes, furniture and high traffic areas.
2.1 minimum clearance to combustibles
!WARNING
• Risk of fire! The power cord must not be pinched against a sharp edge. Secure cord to avoid tripping or
snagging to reduce the risk of fire, electric shock, or personal injury. Do nut run cord under carpeting. Do not
cover cord with throw rugs, runners, or similar items. Arrange cord away from traffic areas and where it will not
be tripped over.
• Risk of fire! To prevent a possible fire, Do not block air intake or exhaust in any manner. Do not use on soft
surfaces where openings may become blocked.
• Risk of fire! Do not blow or place insulation against the appliance.
• This electric appliance is tested and listed for us only with the approved optional accessories. Use of optional
accessories not specifically tested for this electric appliance could void the warranty and/or result in a safety
hazard.
• If the information in these instructions is not followed exactly, a fire or explosion may result causing property
damage, personal injury, or death. Do not store or use gasoline or other flammable vapors in the vicinity of this
or any other appliance.
• This appliance is heavy. It is highly recommended that two people install this appliance.
• If your appliance is equipped with a heater, ensure the heater vents cannot, in any way, by covered as it may
create a fire hazard.
• Do not run the power cord horizontally, directly below the appliance.
Measurements are taken from the glass front
Bottom 0”
Sides 0”
Back 0”
Top 8” (20.3cm) to ceiling / mantel
The power switch is located on the top left hand side of the appliance. Always ensure that access to this switch
remains accessible.
note:
Follow all national and local electrical codes.
note:
Measurements are taken from the body
Sides, back, and top 0”

W415-1699 / 02.08.16
EN
10
installation
2.2 minimum mantel clearances
• When using paint or lacquer to finish the mantel, the paint or lacquer must be heat resistant to prevent
discoloration.
!WARNING
Side View
8" (203mm)
Mantel
Floor
Wall