Nautilus Hyosung MONiMAX5300 User manual

Service Manual
MONiMAX5300 System
V01.00.04 (2016. 1. 25)
© 2016 Nautilus Hyosung Inc. All Rights Reserved.

© 2016 Nautilus Hyosung Inc. All Rights Reserved. I
Revision History
Service Manual - MX5300 System
No.
Version
Date
Description of Change
Chapter
1
V1.0
2009/7
New Publication
All
2
V1.1
2010/3
Modified chapter 2/3/4
2, 3, 4
3
V01.00.02
2013/02/04
Changed Manual Format
All
4
V01.00.03
2014/06/20
Updated all chapters by Model Name of ATM changed
All
5
V01.00.04
2016/01/25
Update “Chapter7. SPR (Receipt Printer)”
7
© 2016 Nautilus Hyosung All Rights Reserved.
The content of this specification is protected by copyright laws.
2016. 1. 25. 5th Release

II © 2016 Nautilus Hyosung Inc. All Rights Reserved.
Contents
Chapter1. Preface
Purpose ·····························································································································1-1
Audience ···························································································································1-1
Supported Information ·········································································································1-1
What is in This Manual ········································································································1-1
Conventions·························································································································1-2
Abbreviations of ATM ·············································································································1-2
Safety Precautions ················································································································1-4
Related Documents···············································································································1-6
Overview·····························································································································1-7
Basic Features ·····················································································································1-8
Chapter2. System Configuration
About the MX5300 ···············································································································2-1
The Exterior Overview ··········································································································2-2
Hardware Configuration··········································································································2-3
Chapter3. User Handling Unit
Overview ···························································································································3-1
Operation Panel for Customer (OPL) ·······················································································3-2
Encryption PIN Pad ············································································································3-7
Panel Control Board ···········································································································3-9
Bar Code Reader················································································································ 3-10
Chapter4. Control Electronics
Overview ···························································································································4-1
Disassembly Procedure ········································································································4-2
Main Board ·······················································································································4-3
Optional Main Board ········································································································· 4-15
HDD·································································································································4-31
ODD·································································································································4-32
Chapter5. Power Supply
Overview ···························································································································5-1
Specification ·······················································································································5-1
Chapter6. Safe Unit
Dial Lock ···························································································································6-1
Optional Lock 1 ···················································································································6-4
Optional Lock 2 ···················································································································6-6
Chapter7. Receipt Printer
Appearance/Functional Diagram ·····························································································7-1
Disassembly/Assembly Diagrams of Modules and Sensors ····························································7-5
Oiling Criteria ·················································································································· 7-12
Dip Switch Settings·············································································································· 7-14
Cable Connection Diagram ··································································································· 7-15
Interface Specifications········································································································· 7-16

© 2016 Nautilus Hyosung Inc. All Rights Reserved. III
Chapter8. CDU
Appearance/Functional Diagram ······························································································ 8-1
Unit Block Diagram ·············································································································· 8-6
Module and Sensor Replacement ·························································································· 8-7
Adjustment Standard ·········································································································8-25
Oiling Standard····················································································································8-29
Cleaning Standard ···············································································································8-31
Setting Specifications············································································································8-32
Cable Connection Diagram ····································································································8-33
Interface Specification···········································································································8-34
Chapter9. Card Reader
Overview ···························································································································· 9-1
Troubleshooting ·················································································································· 9-2
Preventive Maintenance ······································································································ 9-4

© 2016 Nautilus Hyosung Inc. All Rights Reserved. Chapter1-I
Chapter 1
Preface
Contents
Purpose................................................................................................................................................................1-1
Audience..............................................................................................................................................................1-1
Supported Information.........................................................................................................................................1-1
What is in This Manual ........................................................................................................................................1-1
Conventions.........................................................................................................................................................1-2
Abbreviations of ATM...........................................................................................................................................1-2
Safety Precautions (English) ...............................................................................................................................1-4
Précautions pour la sécurité (French) .................................................................................................................1-6
Related Documents.............................................................................................................................................1-8
Overview..............................................................................................................................................................1-9
Basic Features...................................................................................................................................................1-10

Service Manual Chapter1. Preface
© 2016 Nautilus Hyosung Inc. All Rights Reserved. 1-1
Purpose
▶This manual is produced to provide the MX5300 maintenance guide for field technician.
Audience
▶This manual is for persons related to maintenance MX5300 in branches of banks, such
as field technician and repair center engineer, to work efficiently and conveniently.
Supported Information
▶If any question or error occurs while maintenance MX5300 in compliance with this
manual, please contact maintenance staffs of Nautilus Hyosung.
For the contact of maintenance staffs of Nautilus Hyosung, see the E-mail addresses
and telephone numbers provided separately.
What is in This Manual
▶MONiMAX referred to as “MX”
▶This manual is designed to provide the maintenance guide for the MX5300 and the
detailed description of the following:
▪Important Warnings
▪Information for service & maintenance
▶All measurements in this manual are in metric and U.S. standards.
▶All information described in this manual is a licensed product of Nautilus Hyosung.
Some of the information in this manual may differ according to the network processor to
be connected and may be subsequently updated by the bank’s needs or the
improvement by Nautilus Hyosung.
It is the policy of Nautilus Hyosung to improve products as new technology,
components, software, and firmware become available. Therefore Nautilus Hyosung
reserves the right to change specifications without notice.

Chapter1. Preface Service Manual
1-2 2016 Nautilus Hyosung Inc. All Rights Reserved.
Conventions
▶Terminologies
In this document the terminology listed below is used as follows:
▪Customer and consumer refer to any person who transacts business through the ATM.
▪Device and unit refer to the standard and optional ATM equipment, such as monitor,
card reader, printer and dispenser.
▪Fascia refers to the entire front portion of the unit, including the portion where the
customer transacts business.
▪Module refers to a plug-in device that can be serviced or replaced.
▪Note(s) and bill(s) refer to the individual documents loaded into and dispensed from the
dispenser.
▪Servicing and maintenance refer to the supervisor, operator and technician’s tasks
performed to keep the ATM operational.
▪Screen refers to the text appearing on the customer display.
Abbreviations of ATM
▶In this document the abbreviations listed below is used as follows:
#
Abbreviations
Description
1
AD board
Analog to Digital conversion Board
2
ADA
The American Disabilities Act
3
AP
Application Program
4
Assy
Assembly
5
BATT S/W
Battery Switch
6
CAM
Camera Unit
7
CDU
Cash Dispenser Unit
8
CE
Control Electronics
9
Earphone Jack
Voice Converter for Visually Disabled Persons (ADA)
10
EMV
Europay, Mastercard, Visa
11
EP
Elementary Program
12
EPP
Encryption PIN Pad
13
H/W
Hardware
14
I/F
Interface
15
ISO
International Standard Organization
16
JPR
Journal Printer
17
LCD
Liquid Crystal Display
18
MCU
Magnetic Card Unit
19
OPL
Operation Panel for Customers to Operate

Service Manual Chapter1. Preface
© 2016 Nautilus Hyosung Inc. All Rights Reserved. 1-3
#
Abbreviations
Description
20
OSD board
On Screen Display Board
21
P/S
Power Supply
22
PIN
Personal Identification Number
23
PNC
Panel Control Board
24
PTR
Printer (mainly Receipt Printer)
25
S/W
Switch
26
SIU
Sensor and Indications Unit
27
SP
Service Provider
28
SPR
Slip Printer (Receipt Printer)
29
TTU
Text Terminal Unit (OPL or SPL)
30
VFD
Vacuum Fluorescent Display

Chapter1. Preface Service Manual
1-4 2016 Nautilus Hyosung Inc. All Rights Reserved.
Safety Precautions (English)
▶Common Safety Precaution
▪Safety Precautions in outlined this manual provide information on safe and proper
handling of the product. Non-compliance of the safety precautions may result in injury
or damage to the product.
▪This precaution symbol with sample term tells you safety warnings during equipment
handlings.
▶Please read the following instructions before operating equipment.
▪Operate equipment in the order outlined in this manual.
▪Follow precautions indicated in this manual, as well as the equipment itself.
Failure to properly address these precautions may lead to injury or damage to the
product.
▪Avoid operations not addressed in this manual.
▪If you cannot remedy system problems using the methods outlined in this manual,
please refer to contact information listed in the manual.
▪Any change or modifications in construction of this device which are not expressly
approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
<Note!>
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
▶CAUTION
1. To reduce the risk of fire, use only No. 26 AWG OR LARGER Telecommunication cord
2. Risk of explosion if battery is replaced by an incorrect type.
Dispose used batteries according to the instructions.
3. For pluggable equipment, the socket-outlet shall be installed near the equipment and
shall be easily accessible.
4. The equipment is to be secured to the building structure before operation
5. A security container shall be permitted to optionally be provided with a secondary
lock, but improper use of the secondary lock feature will reduce the security level of
the ATM.

Service Manual Chapter1. Preface
© 2016 Nautilus Hyosung Inc. All Rights Reserved. 1-5
▶Description of Precaution Symbols
#
Symbol
Description
1
Electrical Shock Warning
▪Do not remove cover. Only a maintenance engineer is
allowed to open the cover.
▪Do not touch. You may receive electric shock.
▪Make sure to turn off the power when servicing the
equipment.
2
High Temperature Warning
▪Do not touch the equipment when it is running.
▪The equipment can get extremely hot and may cause a
burn.
▪Make sure to close the cover before running the
equipment.
3
Use Precaution when Moving
▪The equipment is heavy. Make sure at least 2 people lift
or move the equipment.
▪Do not attempt to move the equipment alone. You may
be injured from dropping the heavy equipment.
4
Fire Hazard
▪Place the equipment in an area away from any
combustible materials.
▪The equipment may catch on fire from overheating or
short circuit of the power supply unit.
5
Disassembly Warnings
▪Do not disassemble or modify the equipment unless you
are a certified engineer.
▪Contact the service center for maintenance, adjustments
and repairs.
▪Improper disassembly may cause fire or electrical shock.
6
Collapse Precautions
▪Do not place the equipment where the floor cannot
sustain the weight of the equipment, or on slanted or
unstable surface.
▪Equipment may fall and cause injury or damage.
7
Unplug the Equipment
▪Stop using the equipment immediately if it smokes, emits
an unusual smell, makes abnormal sounds, or if liquids
or other foreign materials enter the equipment.
▪If the above-mentioned abnormalities occur, immediately
turn off the power, unplug the equipment and contact the
service center.
▪If you ignore these symptoms, the equipment may catch
on fire or cause electric shock.

Chapter1. Preface Service Manual
1-6 2016 Nautilus Hyosung Inc. All Rights Reserved.
Précautions pour la sécurité (French)
►Précaution générale pour la sécurité
Précautions décrits de ce manuel fournissent des
informations sur une manipulation sûre et appropriée du
produit. Le non-respect des précautions peut causer des
blessures ou endommager le produit.
Ce symbole de précaution avec le terme d’example vous
indique des consignes de sécurité lors de la manipulation de
l'équipement.
►Veuillez lire des instructions suivantes avant d'utiliser l'équipement
▪Fonctionner l'équipement dans l'ordre indiqué dans ce manuel.
▪Suivre les précautions indiquées dans ce manuel, ainsi que l'équipement lui-même.
Le défaut de traiter correctement de ces précautions peut entraîner des blessures ou
endommager le produit.
▪Évitez des opérations non traitées dans ce manuel.
▪Si vous ne pouvez pas résoudre des problèmes du système en utilisant des méthodes
décrites dans ce manuel, veuillez se référer aux informations de contact figurant dans
le manuel, s’il vous plaît.
▪Certain changement ou des modifications dans la construction de ce dispositif qui ne
sont pas expressément approuvés par la partie responsable de la conformité
pourraient annuler l'autorité de l'utilisateur de faire fonctionner l'équipement.
<REMAQUE!>
Cet équipement a été testé et fondé pour se conformer aux limites pour un équipement
numérique de classe A, conformément à la partie 15 des règles FCC. Ces limites sont
conçues pour fournir une protection raisonnable contre des interférences nuisibles
lorsque l'équipement est utilisé dans un environnement commercial. Cet équipement
génère, utilise et peut émettre des fréquences radios et, s'il n'est pas installé et utilisé
conformément aux instructions de ce manuel, peut causer des interférences nuisibles
aux communications radios.
Le fonctionnement de cet équipement dans une zone résidentielle est susceptible de
provoquer des interférences nuisibles dans le cas, l'utilisateur devra corriger ces
interférences à ses propres frais.
►Description des symboles de précaution
Symbole
Description
Choc électrique
• Ne pas retirer le couvercle. Seul le technicien d'entretien est
autorisé à ouvrir
le couvercle.
• Ne pas toucher. Vous pouvez avoir un choc électrique.
• Assurez-vous d'éteindre l'appareil lors de l'entretien de
l'équipement.

Service Manual Chapter1. Preface
© 2016 Nautilus Hyosung Inc. All Rights Reserved. 1-7
À haute temperature
• Ne pas toucher l’équipement quand il est en marche.
• L’équipement peut devenir extrêmement chaud et peut
provoquer une brûlure.
• Assurez-vous de fermer le couvercle avant de lancer
l'équipement.
Soyez prudent lors du déplacement
• L'équipement est lourd. Assurez-vous d'au moins 2
personnes pour soulever ou déplacer l'équipement
• N'essayez pas de déplacer l’équipement seul. Vous pouvez
être blessés par la chute de l'équipement lourd.
Risque d'incendie
• Placer l’équipement dans une zone éloignée de tous les
matériaux combustibles.
• L'équipement peut s'enflammer de surchauffe ou de court-
circuit de l'unité d'alimentation.
Démontage
• Ne pas démonter ou de modifier l'équipement, sauf si vous
êtes ingénieur certifié.
• Contacter le centre de service pour l'entretien, le réglage et
la réparation.
• Le mauvais démontage peut provoquer un incendie ou un
choc électrique.
Tomber
• Ne pas placer l'équipement dont le sol ne peut pas
supporter le poids de l'équipement, ou sur une surface
inclinée ou instable.
• L'équipement peut tomber et provoquer des blessures ou
des dommages.
Débrancher l'équipement
• Cessez d'utiliser l’équipement immédiatement si il fume,
émet une odeur inhabituelle, fait des bruits anormaux ou si
des liquides ou d'autres matériaux étrangers dans
l'équipement.
• Si les anomalies mentionnées ci-dessus se produisent,
éteignez immédiatement la puissance, débranchez
l'appareil et contactez le centre de service.
• Si vous ignorez ces symptômes, l’équipement peut prendre
feu ou provoquer un choc électrique.
AVERTISSEMENT :
1. POUR RÉDUIRE LES RISQUES D'INCENDIE, UTILISEZ UNIQUEMENT AWG n °26 OU
LA LIGNES DE TELECOMMUNICATION PLUS GROSSE
2. RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN TYPE
INCORRECT. DISPOSER POUR UTILISATION DES BATTRIES SELON LES
INSTRUCTIONS
3. POUR LES APPAREILS RACCORDES, LA PRISE DOIT ETRE INSTALLEE PRES
D’EQUIPEMENT POUR ÊTRE FACILEMENT ACCESSIBLE

Chapter1. Preface Service Manual
1-8 2016 Nautilus Hyosung Inc. All Rights Reserved.
4. L’EQUIPEMENT DOIT ETRE SECURISE A LA STRUCTURE DU BATIMENT AVANT
D'UTILISER
Related Documents
▶The related documents are listed as follows. If needed, please contact staffs of our
technical support team and maintenance team.
▪Operator Manual
▪Installation Manual
▶For the contact of maintenance staffs of Nautilus Hyosung, see the E-mail addresses
and telephone numbers provided separately.

Service Manual Chapter1. Preface
© 2016 Nautilus Hyosung Inc. All Rights Reserved. 1-9
Overview
▶The MX5300 is a lobby type ATM. Consumers can receive dispensed cash and
transaction records through openings in the fascia. The MX5300 is a versatile, easily
maintained delivery system that can be modified to keep pace with the bank's changing
needs.
This manual is designed to provide maintenance guide for the MX5300 ATM and
provide detailed description of the following:
▪System configuration
▪Specification of each unit
▪Specifications of expendable parts
▪Facility specifications
All information described in this manual is a licensed product of Nautilus Hyosung.
It is the policy of Nautilus Hyosung to improve products as new technology,
components, software, and firmware become available. Therefore Nautilus Hyosung
reserves the right to change specifications without notice.

Chapter1. Preface Service Manual
1-10 2016 Nautilus Hyosung Inc. All Rights Reserved.
Basic Features
▶Important features of the model MX5300 machine is highlighted in the following list:
Main Controller
CPU
Core2Duo E7500 2.93GHz
Memory
RAM
2GB
Storage
Device
HDD
3.5”, 320GB
FDD
-
Option
(3.5”, 1.44MB)
ODD
DVD-RW
Operating System
Win7
Expansion Slots
PCI-3
Dual VGA Support
Serial Ports
8Ports
Up to 14 Ports
USB Ports
4 Ports
Up to 6 Ports
Modem
56Kbps Dial Up MODEM
LAN
10/100Mbps
On-Board
Optional Main Controller
CPU
P4 2.0GHz
Up to 2.8GHz
Memory
SDRAM
512MB
Option (1GB DDR
RAM)
Storage
Device
HDD
3.5”, 160GB
FDD
-
Option (3.5”,
1.44MB)
CD-ROM
X 52
-
Operating System
Win7
Expansion Slots
IPCI-3
Dual VGA Support
Serial Ports
8 Ports
Up to 14 Ports
USB Ports
4 Ports
Up to 6 Ports
Modem
56Kbps Dial Up MODEM
LAN
10/100Mbps On-Board
-
Customer Display
Display
Type
15.1” TFT LCD
Brightness
250 cd/m²
Privacy Filter
-
Option
(15.1”Filter)
Guide Light
Flicker
SPR/CDU/MCR Flicker
High Bright LED
PIN Light
PIN PAD Light
High Bright LED
Sound
Speaker /
Earphone Jack
ADA Support
Customer Input Method
Pin-Pad
Metal Key Cap EPP
-

Service Manual Chapter1. Preface
© 2016 Nautilus Hyosung Inc. All Rights Reserved. 1-11
Function Key
IR Touch Screen
Option
(NDC/DDC style
function key)
Cash Dispenser
Dispense Type
Spray Transaction
-
Sutter type
Manual Shutter
with Window
-
Denomination
Dollar
User Define
Maximum Dispense
40 Notes/1transaction
-
Number of cassettes
4 Cassette
Option 2,3 CST
Cassette Capacity
2,000 notes / 1 cassettes
(US Dollar Brand
New)
Reject Type
Note by Note Reject
(200 bills Max)
Reject BIN
Card Reader
Type
Dip Type
Magnetic Stripe
ISO 1, 2 Read
Receipt Printer
Printing Type
Thermal Line Printing
Printing Width
Max. 80mm
Paper
Specification
Type
Thermal Roll Paper
Inside heat sensing
Method
Width
Max. 80mm
Outer Diameter
Max. 180Φ
Paper Roll Capacity
3,700 Transaction/Roll
110mm/1transaction
Black Mark Paper Support
Yes
Paper Setting Method
Semi-Automatic
Journal Printer
Journal Printer
Electronic Journal
Safety
Safety
UL 291 Business hour
Option
(UL291 Level-1)
Locking device
Basic Lock
Cencon Lock &
Dial Lock Option
Additional Function
Audio guidance
Supported
Speaker
ADAAudio guidance
Supported
Ear Phone Jack
<Note!>
Your MX5300 may not contain all the devices described in this section. Some devices are
optional and some devices cannot be used in combination with other devices
(mutually exclusive combinations).

© 2016 Nautilus Hyosung Inc. All Rights Reserved. Chapter2-I
Chapter 2
System Configuration
Contents
About the MX5300...............................................................................................................................................2-1
The Exterior Overview.........................................................................................................................................2-2
Hardware Configuration.......................................................................................................................................2-3
System Block Diagram.................................................................................................................................2-3
Cable Linking Diagram.................................................................................................................................2-4

Service Manual Chapter2. System Configuration
© 2016 Nautilus Hyosung Inc. All Rights Reserved. 2-1
About the MX5300
▶MX5300 is designed to meet the everyday demands of immediate cash needs for
individuals with a compact size to fit in virtually any place. This Automated Teller
Machine (ATM) is connected to a network processor to verify accounts and any other
inquires through the insertion of a customer’s card. MX5300 is easy to use, easy to
service and able to support customer’s needs.
▶The benefits that the new concept MX5300 provides are as follows.
Removes inconvenience which occurs when bank clerks directly handle cash with
customers and relieves workload upon tellers by processing withdrawal of cash
automatically.
Allows tellers to calculate and close amount faster than the existing manual
calculation.
Allows easy and quick installation and maintenance.

Chapter2. System Configuration Service Manual
2-2 © 2016 Nautilus Hyosung Inc. All Rights Reserved.
The Exterior Overview
▶The following picture shows the front of MX5300 and key units.
The fascia provides the interface between the customer and MX5300.
The customer selects transactions and requests information at the fascia.
Customer
Display with
touch screen
Receipt
Printer Slot
Encryption
Pin Pad
Customer
Display with
Function Key
Card Reader
Entry Slot

Service Manual Chapter2. System Configuration
© 2016 Nautilus Hyosung Inc. All Rights Reserved. 2-3
Hardware Configuration
System Block Diagram
►System Block Diagram
►System Block Diagram of MX5300 with optional CE
PNC
Sidecar PNC
PNC
Sidecar PNC