Nautilus Hyosung MX8800 User manual

Error Code Manual
MX8800
V01.00.00 (2014.05.14)
© 2014 Nautilus Hyosung Inc. All Rights Reserved.

© 2014 Nautilus Hyosung Inc. All Rights Reserved.
Revision History
Error Code Manual –MX8800
No.
Version
Date
Description of Change
Chapter
1
V01.00.00
2014/05/14
New Publication
All
© 2014 Nautilus Hyosung All Rights Reserved.
The content of this specification is protected by copyright laws.
2014. 5. 14. 1st Release

© 2014 Nautilus Hyosung Inc. All Rights Reserved.
Contents
Chapter1. Barcode Reader.............................................................................................................................1-1
Chapter2. Bill Recycling Machine...................................................................................................................2-1
Chapter3. Card Reader..................................................................................................................................3-1
Chapter4. Cash & Check In Module................................................................................................................4-1
Chapter5. Coin Dispenser ..............................................................................................................................5-1
Chapter6. Receipt Printer...............................................................................................................................6-1
Chapter7. Encryption PIN Pad (EPP)..............................................................................................................7-1
Chapter8. UPNC............................................................................................................................................8-1

Chapter1. Barcode Reader Error Code Manual
© 2014 Nautilus Hyosung Inc. All Rights Reserved. 1-1
Chapter1. Barcode Reader
Code
Problem Description
Troubleshooting
9708014
Fail to open Serial port.
1. Check whether the communication
cable and serial port are connected or
not.
2. Change Unit if error is continuous
9708030
Fail to create registry
1. Reset the Barcode SP
9708031
Fail to read registry information
1. Reset the Barcode SP
9708032
Fail to write registry information
1. Reset the Barcode SP
9708034
Fail to delete registry
information
1. Reset the Barcode SP
9708042
Fail to start thread of the
BarCode SP
1. Reset the Barcode SP
9708043
Fail to stop thread of the
BarCode SP
1. Reset the Barcode SP
9708101
Cannot set to enable state on
the BarCode Reader
1. Check a barcode reader
2. Check a status of the communication
line
3. Reset the BarCode SP
4. Change Unit if error is continuous
9708102
Cannot set to disable state on
the BarCode Reader
1. Check a barcode reader
2. Check a status of the communication
line
3. Reset the BarCode SP
4. Change Unit if error is continuous
9708103
Cannot read a BarCode Data
from BarCode Reader
1. Check a barcode reader and barcode
image
2. Check a status of the communication
line
3. Reset the BarCode SP
4. Change Unit if error is continuous
9708104
Detected a error on the
communication line(RS-232C)
1. Check a barcode reader
2. Check a status of the communication
line
3. Reset the BarCode SP
4. Change Unit if error is continuous
9708105
encountered unexpected
timeout from firmware.
1 .SP Close and Open(Take the Log for
failure)
2. Restart the system

Chapter2. Bill Recycling Machine (BRM) Error Code Manual
© 2014 Nautilus Hyosung Inc. All Rights Reserved. 2-1
Chapter2. Bill Recycling Machine
Code
Problem Description
Troubleshooting
5-SFF00
received undefined CMD
(Second ´-´
responses with real received
CMD).
1. Check bulk sending command is
defined
5102100
Error occurred by the notes
remained on the GS801 during
Deposit Ready.
1. Open the upper unit.
2. Open the customer service module
(CSM)
3. Open the BC(5)
4.Remove notes and substance in the
Front Transport Path(4)
5. Check whether the sensor is
contaminated or not if there are No
notes or substance
5102200
Error occurred by the notes
remained on GS002 during
Deposit Ready.
1. Open the upper unit
2. Open the customer service module
(CSM)
3. Open the BC(5)
4. Remove the notes and the substance
from the Front Transport Path (4)
5. Check whether the sensor is
contaminated or not if there are No
notes or substance
5102300
Error occurred by the notes
remained on GS003 during
Deposit Ready .
1. Open the upper unit.
2. Open the TE(Temporary Escrow)
(12).
3. Open the Rear Transport Path(6)
4. Remove notes and substance in the
Rear Transport Path(6)
5. Check whether the sensor is
contaminated or not if there are No
notes or substance
5102400
Error occurred by the notes
remained on GS004 during
Deposit Ready .
1. Open the upper unit.
2. Open the TE(Temporary Escrow) (12)
3. Open the cassette not received(9).
4. Remove notes and substance in the
Rear Transport Path(6)
5. Check whether the sensor is
contaminated or not if there are No
notes or substance
5102500
Error occurred by the notes
remained on GS005 during
Deposit Ready .
1. Open the upper unit.
2. Open the TE(Temporary Escrow) (12)
3. Remove notes and substance in the
Rear Transport Path(11)
4. Check whether the sensor is
contaminated or not if there are No
notes or substance

Error Code Manual Chapter2. Bill Recycling Machine (BRM)
2-2 © 2014 Nautilus Hyosung Inc. All Rights Reserved.
Code
Problem Description
Troubleshooting
5102600
Error occurred by the notes
remained on GS006 during
Deposit Ready .
1. Open the upper unit.
2. Open the TE(Temporary Escrow) (12)
3. Open the cassette no received(9).
4. Remove notes and substance in the
Rear Transport Path(7)
5. Check whether the sensor is
contaminated or not if there are No
notes or substance
5102A00
Error occurred by the notes
remained on GS021 during
Deposit Ready .
1. Open the lower unit
2. Remove notes and substance in the
Mid Transport Path(13)
3. Check whether the sensor is
contaminated or not if there are No
notes or substance
5102B00
Error occurred by the notes
remained on GS022 during
Deposit Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the banknotes and the
foreign substance from the reject
cassette (19).
4. Check whether the sensor is
contaminated or not if there are No
notes or substance
5102G00
Error occurred by the notes
remained on GS614 during
Deposit Ready .
1. Open the upper unit.
2. Open the customer service module
(CSM)(3)
3. Remove notes and substance in the
CSM(3)
4. Check whether the sensor is
contaminated or not if there are No
notes or substance
5102H00
Error occurred by the notes
remained on GS618 during
Deposit Ready .
1. Open the upper unit.
2. Open the customer service module
(CSM)(3)
3. Remove notes and substance in the
Rear Transport Path(11)
4. Check whether the sensor is
contaminated or not if there are No
notes or substance
5102J00
Error occurred by the notes
remained on GS619 during
Deposit Ready .
1. Open the upper unit.
2. Open the customer service module
(CSM)(3)
3. Remove notes and substance in the
Rear Transport Path(11)
4. Check whether the sensor is
contaminated or not if there are No
notes or substance
5102K00
Error occurred by the notes
remained on GS703 during
Deposit Ready .
1. Open the upper unit
2. Open the TE(Temporary Escrow) (12)
3. Rotate a knob of TE(12)
4. Remove notes and substance in the
Rear Transport Path(11)

Chapter2. Bill Recycling Machine (BRM) Error Code Manual
© 2014 Nautilus Hyosung Inc. All Rights Reserved. 2-3
Code
Problem Description
Troubleshooting
5102M00
Error occurred by the notes
remained on GS031 during
Deposit Ready .
1. Open the lower unit.
2. Rotate the knob of the Mid Transport
Path.
3. Remove notes and substance in the
Mid Transport Path (13).
4. Check whether the sensor is
contaminated or not if there are No
notes or substance
5102N00
Error occurred by the notes
remained on GS032 during
Deposit Ready .
1. Open the lower unit.
2. Rotate the knob of the Mid Transport
Path.
3. Remove notes and substance in the
Mid Transport Path (13).
4. Check whether the sensor is
contaminated or not if there are No
notes or substance
5102P00
Error occurred by the notes
remained on GS033 during
Deposit Ready .
1. Open the lower unit.
2. Rotate the knob of the Mid Transport
Path.
3. Remove notes and substance in the
Mid Transport Path (13).
4. Check whether the sensor is
contaminated or not if there are No
notes or substance
5102Q00
Error occurred by the notes
remained on GS034 during
Deposit Ready .
1. Open the lower unit.
2. Rotate the knob of the Mid Transport
Path.
3. Remove notes and substance in the
Mid Transport Path (13).
4. Check whether the sensor is
contaminated or not if there are No
notes or substance
510G100
Failure to 3 Way Gate 0
degree mode conversion
during Deposit Ready .
1. Open the upper unit.
2. Open the CSM and TE(12)
3. Remove notes and substance from
the gate in the Rear Transport Path
510G200
Failure to 3 Way Gate 120
degree mode conversion
during Deposit Ready .
1. Open the upper unit.
2. Open the CSM and TE(12)
3. Remove notes and substance from
the gate in the Rear Transport Path
510NC00
Failure to check the last note
at the termination of mid
transport path during Deposit
Ready.
1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error
occurred (message timeout error) after
initialization
510R100
Message timeout error during
operation ready in the Deposit
Ready.
1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error
occurred (message timeout error) after
initialization
510R200
Message timeout error during
operation ready in the Deposit
Ready .
1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error
occurred (message timeout error) after
initialization
510R300
Message timeout error during
postprocessing to Deposit End
Error.
1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error
occurred (message timeout error) after
initialization

Error Code Manual Chapter2. Bill Recycling Machine (BRM)
2-4 © 2014 Nautilus Hyosung Inc. All Rights Reserved.
Code
Problem Description
Troubleshooting
510RJ00
Message timeout error during
Stop Ready in the Deposit
Ready.
1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error
occurred (message timeout error) after
initialization
5111100
GS101 sensor jam during
Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (A) .
4. Put down the Stage after open the
recycle cassette door (A)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
5111200
GS102 sensor jam during
Deposit Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (A) .
4. Put down the Stage after open the
recycle cassette door (A)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
5111500
GS105 sensor jam during
Deposit Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (A) .
4. Put down the Stage after open the
recycle cassette door (A)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
5112100
Error occurred by the notes
remained on GS101 during
Deposit Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (A) .
4. Put down the Stage after open the
recycle cassette door (A)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
5112200
Error occurred by the notes
remained on GS102 during
Deposit Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (A) .
4. Put down the Stage after open the
recycle cassette door (A)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance

Chapter2. Bill Recycling Machine (BRM) Error Code Manual
© 2014 Nautilus Hyosung Inc. All Rights Reserved. 2-5
Code
Problem Description
Troubleshooting
5112500
Failure of return notes to
GS101 during Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (A) .
4. Put down the Stage after open the
recycle cassette door (A)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
511G100
Failure of return notes to
GS101 during Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (A) .
4. Put down the Stage after open the
recycle cassette door (A)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
511G200
Failure to move the position of
RC1 PP stack during Deposit
Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (A) .
4. Open the recycle cassette door (A)
5. Check cassette status to move stage
up and down
6. Check the lower edge of the
door´s right side(Key part) if you
don´t find any problem
511G400
Failure to upword moving of
PP during RC1 stack roller
retreat movement in the
Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (A) .
4. Open the recycle cassette door (A)
5. Check cassette status to move stage
up and down
6. Check the lower edge of the
door´s right side(Key part) if you
don´t find any problem
511G500
Failure of RC1 stack roller
retreat during Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (A) .
4. Put down the Stage after open the
recycle cassette door (A)
5.Check the jam removal knob rotates
softly
511G600
Exceeds retry count limit of
detecting RC1 stack
roller´s falling back and
avoiding during Deposit
Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (A) .
4. Put down the Stage after open the
recycle cassette door (A)
5.Check the jam removal knob rotates
softly

Error Code Manual Chapter2. Bill Recycling Machine (BRM)
2-6 © 2014 Nautilus Hyosung Inc. All Rights Reserved.
Code
Problem Description
Troubleshooting
511G800
Failure to RC1 push pressure
movement during Deposit
Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (A) .
4. Put down the Stage after open the
recycle cassette door (A)
5.Check upper side of the recycle
cassette
511GA00
RC1 solenoid echo error duing
Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (A) .
4. Reload the recycle cassette (A) after
removing recycle cassette
5. Change the cassette when same
error occur
511GB00
Encoder Sensor(GS107) for
Feed Motor failed to detect
Light status when Feed Motor
runs in stacking direction duing
Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Take out the recycle cassette #1 and
open its door.(A)
4. Remove jammed notes or substance
using any wheels on the upper side.
5. See whether GS107 works fine if
there is nothing jammed.
511GC00
Encoder Sensor(GS107) for
Feed Motor failed to detect
Dark status when Feed Motor
runs in stacking direction duing
Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Take out the recycle cassette #1 and
open its door.(A)
4. Remove jammed notes or substance
using any wheels on the upper side.
5. See whether GS107 works fine if
there is nothing jammed.
511J300
RC1 full check failure during
Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (A) .
4. Check the stage status after open the
recycle cassette(A)
6.Check contamination of GS112 sensor
511S100
Undefined return values of
RC1 during Deposit Ready.
1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error
occurred (message timeout error) after
initialization
511S200
Undefined command of RC1
during Deposit Ready .
1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error
occurred (message timeout error) after
initialization
5121100
GS201 sensor jam during
Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (B) .
4. Put down the Stage after open the
recycle cassette door (B)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance

Chapter2. Bill Recycling Machine (BRM) Error Code Manual
© 2014 Nautilus Hyosung Inc. All Rights Reserved. 2-7
Code
Problem Description
Troubleshooting
5121200
GS202 sensor jam during
Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (B) .
4. Put down the Stage after open the
recycle cassette door (B)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
5121500
GS205 sensor jam during
Deposit Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (B) .
4. Put down the Stage after open the
recycle cassette door (B)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
5122100
Error occurred by the banknote
remaining on GS201 during
Deposit Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (B) .
4. Put down the Stage after open the
recycle cassette door (B)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
5122200
Error occurred by the banknote
remaining on GS202 during
Deposit Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (B) .
4. Put down the Stage after open the
recycle cassette door (B)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
5122500
Error occurred by the banknote
remaining on GS205 during
Deposit Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (B) .
4. Put down the Stage after open the
recycle cassette door (B)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance

Error Code Manual Chapter2. Bill Recycling Machine (BRM)
2-8 © 2014 Nautilus Hyosung Inc. All Rights Reserved.
Code
Problem Description
Troubleshooting
512G100
Failure of return notes to RC2
during Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (B) .
4. Put down the Stage after open the
recycle cassette door (B)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
512G200
Failure to move stack position
of RC2 PP during Deposit
Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (B) .
4. Open the recycle cassette door (B)
5. Check cassette status to move stage
up and down
6. Check to demage lower edge of the
door´s right side(Key part) if you
don´t find any problem
512G400
Failure to upword moving of
PP during RC2 stack roller
retreat movement in the
Deposit Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (B) .
4. Open the recycle cassette door (B)
5. Check cassette status to move stage
up and down
6. Check to demage lower edge of the
door´s right side(Key part) if you
don´t find any problem
512G500
Failure of RC2 stack roller
retreat during Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (B) .
4. Put down the Stage after open the
recycle cassette door (B)
5.Check the jam removal knob rotates
softly
512G600
Exceeds retry count limit of
detecting RC2 stack
roller´s falling back and
avoiding during Deposit
Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (B) .
4. Put down the Stage after open the
recycle cassette door (B)
5.Check the jam removal knob rotates
softly
512G800
Failure to RC2 push pressure
movement during Deposit
Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (B) .
4. Put down the Stage after open the
recycle cassette door (B)
5.Check the upper side of the recycle
cassette
512GA00
RC2 solenoid echo error
during Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (B) .
4. Reload the recycle cassette (B) after
removing recycle cassette
5. Change the cassette when same
error occur

Chapter2. Bill Recycling Machine (BRM) Error Code Manual
© 2014 Nautilus Hyosung Inc. All Rights Reserved. 2-9
Code
Problem Description
Troubleshooting
512GB00
Encoder Sensor(GS207) for
Feed Motor failed to detect
Light status when Feed Motor
runs in stacking direction
during Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Take out the recycle cassette #2 and
open its door.(B)
4. Remove jammed notes or substance
using any wheels on the upper side.
5. See whether GS207 works fine if
there is nothing jammed.
512GC00
Encoder Sensor(GS207) for
Feed Motor failed to detect
Dark status when Feed Motor
runs in stacking direction
during Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Take out the recycle cassette #2 and
open its door.(B)
4. Remove jammed notes or substance
using any wheels on the upper side.
5. See whether GS207 works fine if
there is nothing jammed.
512J300
Failure to RC2 full check
during Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (B) .
4. Check the stage status after open the
recycle cassette(B)
6.Check contamination status of the
GS112 sensor
512S100
RC2 message timeout error
during operation ready in the
Deposit Ready.
1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error
occurred (message timeout error) after
initialization
512S200
RC2 message timeout error
during transation operation in
the Deposit Ready .
1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error
occurred (message timeout error) after
initialization
5131100
GS301 sensor jam during
Deposit Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (C) .
4. Put down the Stage after open the
recycle cassette door (C)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
5131200
GS302 sensor jam during
Deposit Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (C) .
4. Put down the Stage after open the
recycle cassette door (C)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance

Error Code Manual Chapter2. Bill Recycling Machine (BRM)
2-10 © 2014 Nautilus Hyosung Inc. All Rights Reserved.
Code
Problem Description
Troubleshooting
5131500
GS305 sensor jam during
Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (C) .
4. Put down the Stage after open the
recycle cassette door (C)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
5132100
Error occurred by the notes
remained on the GS301 during
Deposit Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (C) .
4. Put down the Stage after open the
recycle cassette door (C)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
5132200
Error occurred by the notes
remained on the GS302 during
Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (C) .
4. Put down the Stage after open the
recycle cassette door (C)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
5132500
Error occurred by the notes
remained on the GS305 during
Deposit Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (C) .
4. Put down the Stage after open the
recycle cassette door (C)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
513G100
Failure of return notes to
GS201 during Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (C) .
4. Put down the Stage after open the
recycle cassette door (C)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance

Chapter2. Bill Recycling Machine (BRM) Error Code Manual
© 2014 Nautilus Hyosung Inc. All Rights Reserved. 2-11
Code
Problem Description
Troubleshooting
513G200
RC3 PP stack position
movement failure during
Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (C) .
4. Open the recycle cassette door (C)
5. Check cassette status to move stage
up and down
6. Check to demage lower edge of the
door´s right side(Key part) if you
don´t find any problem
513G400
Failure to upword moving of
PP during RC5 stack roller
retreat movement in the
Deposit Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (C) .
4. Open the recycle cassette door (C)
5. Check cassette status to move stage
up and down
6. Check to demage lower edge of the
door´s right side(Key part) if you
don´t find any problem
513G500
Failure of RC3 stack roller
retreat during Deposit
Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (C) .
4. Put down the Stage after open the
recycle cassette door (C)
5.Check the jam removal knob rotates
softly
513G600
Exceeds retry count limit of
detecting RC3 stack
roller´s falling back and
avoiding during Deposit
Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (C) .
4. Put down the Stage after open the
recycle cassette door (C)
5.Check the jam removal knob rotates
softly
513G800
Failure to RC3 push pressure
movement of during Deposit
Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (C) .
4. Put down the Stage after open the
recycle cassette door (C)
5.Check the upper side of the recycle
cassette
513GA00
RC3 solenoid echo error
during Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (C) .
4. Reload the recycle cassette (C) after
removing recycle cassette
5. Change the cassette when same
error occur
513GB00
Encoder Sensor(GS307) for
Feed Motor failed to detect
Light status when Feed Motor
runs in stacking direction
during Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Take out the recycle cassette #3 and
open its door.(C)
4. Remove jammed notes or substance
using any wheels on the upper side.
5. See whether GS307 works fine if
there is nothing jammed.

Error Code Manual Chapter2. Bill Recycling Machine (BRM)
2-12 © 2014 Nautilus Hyosung Inc. All Rights Reserved.
Code
Problem Description
Troubleshooting
513GC00
Encoder Sensor(GS307) for
Feed Motor failed to detect
Dark status when Feed Motor
runs in stacking direction
during Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Take out the recycle cassette #3 and
open its door.(C)
4. Remove jammed notes or substance
using any wheels on the upper side.
5. See whether GS307 works fine if
there is nothing jammed.
513J300
Failure to RC3 full check RC3
during Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (C) .
4. Check the stage status after open the
recycle cassette(C)
6.Check contamination status of the
GS312 sensor
513S100
Undefined return values of
RC3 during Deposit Ready.
1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error
occurred (message timeout error) after
initialization
513S200
Undefined command of RC3
during Deposit Ready .
1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error
occurred (message timeout error) after
initialization
5141100
GS401 sensor jam during
Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (D) .
4. Put down the Stage after open the
recycle cassette door (D)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
5141200
GS402 sensor jam during
Deposit Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (D) .
4. Put down the Stage after open the
recycle cassette door (D)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
5141500
GS405 sensor jam during
Deposit Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (D) .
4. Put down the Stage after open the
recycle cassette door (D)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance

Chapter2. Bill Recycling Machine (BRM) Error Code Manual
© 2014 Nautilus Hyosung Inc. All Rights Reserved. 2-13
Code
Problem Description
Troubleshooting
5142100
Error occurred by the notes
remained on the GS401 during
Deposit Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (D) .
4. Put down the Stage after open the
recycle cassette door (D)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
5142200
Error occurred by the notes
remained on the GS402 during
Deposit Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (D) .
4. Put down the Stage after open the
recycle cassette door (D)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
5142500
Error occurred by the notes
remained on the GS405 during
Deposit Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (D) .
4. Put down the Stage after open the
recycle cassette door (D)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
514G100
Failure of return notes to RC4
during Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (D) .
4. Put down the Stage after open the
recycle cassette door (D)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
514G200
Failure to move stack position
of RC4 PP during Deposit
Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (D) .
4. Open the recycle cassette door (D)
5. Check cassette status to move stage
up and down
6. Check to demage lower edge of the
door´s right side(Key part) if you
don´t find any problem

Error Code Manual Chapter2. Bill Recycling Machine (BRM)
2-14 © 2014 Nautilus Hyosung Inc. All Rights Reserved.
Code
Problem Description
Troubleshooting
514G400
Failure to upword moving of
PP during RC4 stack roller
retreat movement in the
Deposit Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (D) .
4. Open the recycle cassette door (D)
5. Check cassette status to move stage
up and down
6. Check to demage lower edge of the
door´s right side(Key part) if you
don´t find any problem
514G500
Failure to RC4 stack roller
retreat during Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (D) .
4. Put down the Stage after open the
recycle cassette door (D)
5.Check the jam removal knob rotates
softly
514G600
Exceeds retry count limit of
detecting RC4 stack
roller´s falling back and
avoiding during Deposit
Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (D) .
4. Put down the Stage after open the
recycle cassette door (D)
5.Check the jam removal knob rotates
softly
514G800
Failure to RC4 push pressure
movement during Deposit
Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (D) .
4. Put down the Stage after open the
recycle cassette door (D)
5.Check the upper side of the recycle
cassette
514GA00
RC4 solenoid echo error
during Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (D) .
4. Reload the recycle cassette (D) after
removing recycle cassette
5. Change the cassette when same
error occur
514GB00
Encoder Sensor(GS407) for
Feed Motor failed to detect
Light status when Feed Motor
runs in stacking direction
during Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Take out the recycle cassette #4 and
open its door.(D)
4. Remove jammed notes or substance
using any wheels on the upper side.
5. See whether GS407 works fine if
there is nothing jammed.
514GC00
Encoder Sensor(GS407) for
Feed Motor failed to detect
Dark status when Feed Motor
runs in stacking direction
during Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Take out the recycle cassette #4 and
open its door.(D)
4. Remove jammed notes or substance
using any wheels on the upper side.
5. See whether GS407 works fine if
there is nothing jammed.

Chapter2. Bill Recycling Machine (BRM) Error Code Manual
© 2014 Nautilus Hyosung Inc. All Rights Reserved. 2-15
Code
Problem Description
Troubleshooting
514J300
Failure to RC4 full check
during Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (D) .
4. Check the stage status after open the
recycle cassette(D)
6.Check contamination status of the
GS412 sensor
514S100
Undefined return value of RC4
during Deposit Ready.
1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error
occurred (message timeout error) after
initialization
514S200
Undefined command of RC4
during Deposit Ready.
1. Operate to initialize BRM(Recovery)
2. Reboot the system when same error
occurred (message timeout error) after
initialization
5151100
GS501 sensor jam during
Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (E) .
4. Put down the Stage after open the
recycle cassette door (E)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
5151200
GS502 sensor jam during
Deposit Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (E) .
4. Put down the Stage after open the
recycle cassette door (E)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
5151500
GS505 sensor jam during
Deposit Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (E) .
4. Put down the Stage after open the
recycle cassette door (E)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
5152100
Error occurred by the notes
remained on GS501 during
Deposit Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (E) .
4. Put down the Stage after open the
recycle cassette door (E)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance

Error Code Manual Chapter2. Bill Recycling Machine (BRM)
2-16 © 2014 Nautilus Hyosung Inc. All Rights Reserved.
Code
Problem Description
Troubleshooting
5152200
Error occurred by the notes
remained on GS502 during
Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (E) .
4. Put down the Stage after open the
recycle cassette door (E)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
5152500
Error occurred by the notes
remained on GS505 during
Deposit Ready .
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (E) .
4. Put down the Stage after open the
recycle cassette door (E)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
515G100
Failure of return notes to
GS501 during Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (E) .
4. Put down the Stage after open the
recycle cassette door (E)
5.Remove notes and substance using
jam removal Knob in the upper side
6. Check whether the sensor is
contaminated or not if there are No
notes or substance
515G200
RC5 PP stack position
movement failure during
Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (E) .
4. Open the recycle cassette door (E)
5. Check cassette status to move stage
up and down
6. Check to demage lower edge of the
door´s right side(Key part) if you
don´t find any problem
515G400
Failure to upword moving of
PP during RC5 stack roller
retreat movement in the
Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (E) .
4. Open the recycle cassette door (E)
5. Check cassette status to move stage
up and down
6. Check to demage lower edge of the
door´s right side(Key part) if you
don´t find any problem
515G500
Failure of RC5 stack roller
retreat during Deposit Ready.
1. Open the lower unit.
2. Open the Mid Transport Path.
3. Remove the recycle cassette (E) .
4. Put down the Stage after open the
recycle cassette door (E)
5.Check the jam removal knob rotates
softly