NEC NEC Express5800 Series Mounting instructions

NEC Express5800 Series
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NEC Express5800/120Lh Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
2
™
This manual explains how to install the Microsoft® Windows Server™ 2003, Standard x64
Edition/Microsoft® Windows Server™ 2003, Enterprise x64 Edition (called the "Windows
Server 2003 x64 Editions" hereinafter) by using an NEC difference module for the Windows
Server 2003 x64 Edition for Express5800/120Lh.
Before installing the Windows Server 2003 x64 Editions, be sure to read this manual
thoroughly.
NOTE
The NEC difference module for the Windows Server 2003 x64 Edition
for Express5800/120Lh is dedicated to the Express5800/120Lh. This
module cannot be used for other devices.
The installation procedure of the Windows Server 2003 x64 Editions is outlined below.
It is impossible to upgrade the Windows Server 2003 x64 Editions from an existing 32-bit
edition.
These editions must be newly installed.
Preface
Installation Procedure Outline of the Windows Server
2003 x64 Editions
Create Windows Server 2003 x64 Edition OEM-DISK for EXPRESSBUIDLER
Update BIOS and perform BIOS Setup
Install Windows Server 2003 x64 Editions
System update
Setup for failure handling
Set driver details

NEC Express5800/120Lh Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
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

Items Required for Installation
Before starting to install the Windows Server 2003 x64 Editions, check that the
following media and manuals have been prepared:
NEC difference module for the Windows Server 2003 x64 Edition for the
Express5800/120Lh
(Called the NEC difference module hereinafter)
Visit NEC Express5800 Web Site (http://www.nec.co.jp/express/) (this Website
is called the download site hereinafter), and acquire the module.
Windows Server 2003 x64 Edition OEM-DISK for EXPRESSBUILDER
(or one 3.5-inch floppy disk in the 1.44MB format)
For the creation procedure, see "Creating the Windows Server 2003 x64 Edition
OEM-DISK for EXPRESSBUILDER".
NEC Express5800/120Lh Operation manual For Microsoft® Windows
Server™ 2003, Standard x64 Edition/Microsoft® Windows Server™ 2003,
Enterprise x64 Edition
Microsoft® Windows Server™ 2003, Standard x64 Edition/
Microsoft® Windows Server™ 2003, Enterprise x64 Edition
(CD-ROM) * To be purchased separately.
(Called the Windows Server 2003 x64 Edition CD-ROM hereinafter)
or Backup CD-ROM Microsoft Windows Server 2003, Standard x64
Edition/Backup CD-ROM Microsoft Windows Server 2003, Enterprise x64
Edition (called the backup CD-ROM hereinafter)
The following are supplied when the Express5800 series is purchased:
- EXPRESSBUILDER CD-ROM
- User's Guide
(See "Online Document" from the master control menu of the
EXPRESSBUILDER CD-ROM.)


Downloading the NEC Difference Module
Before creating the Windows Server 2003 x64 Edition OEM-DISK for
EXPRESSBUILDER or updating the system, download the NEC difference module
for the Express5800/120Lh by following the steps below.
(1) Visit the Download site and download the NEC difference module for the
Express5800/120Lh.
(2) After downloading the module, store it in any folder on the hard disk.
(Example: C:¥TEMP)
NOTE
Any folder name including blank characters cannot be
specified as the name of the download destination folder.
Preparation for Installing the Windows Server 2003 x64 Editions

NEC Express5800/120Lh Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
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

 Creating the Windows Server 2003 x64 Edition OEM-DISK for
EXPRESSBUILDER
The installation requires a floppy disk called the Windows Server 2003 x64 Edition
OEM-DISK for EXPRESSBUILDER. Follow the creation steps below.
TIPS
When the Windows Server 2003 x64 Edition OEM-DISK for
EXPRESSBUILDER has already been created for the
device, it is unnecessary to create a new one.
Follow the steps below to create the disk:
(1) Prepare one empty 3.5-inch floppy disk formatted to the 1.44MB format.
(2) Start the operating system.
(3) Download the NEC difference module.
(See "Downloading the NEC Difference Module".)
(4) Set the floppy disk in the floppy disk drive.
(5) Copy all files in the following folder to the floppy disk:
<storage-destination-folder-name>¥WINNT¥OEMFD¥W2K3AMD¥FD1
Completion of the copy operation completes the creation of the Windows
Server 2003 x64 Edition OEM-DISK for EXPRESSBUILDER.
Write-protect the created Windows Server 2003 x64 Edition OEM-DISK for
EXPRESSBUILDER, attach a label to the floppy disk, and keep it in a safe place.

NEC Express5800/120Lh Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
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Before installing Windows Server 2003 x64 Editions, read the following precautions
carefully.


Procedure for Obtaining a License
When the backup CD-ROM is used, its content is installed in the licensed state. When
other OS CD-ROMs are used, a procedure for obtaining the license of the Windows
Server 2003 x64 Editions is required. The product key used in the procedure and the
product key indicated on the COA label provided with the Windows Server 2003 x64
Editions must match.
IMPORTANT
•Perform activation within 30 days after the installation.
After 30 days elapse, the system may be locked.
•The COA label may be adhered to the device.


Optional Boards Supported by the NEC Difference Module
The following optional boards are supported by the NEC difference module:
•Boards for which OS installation is supported by the NEC difference module
- N8103-80F disk array controller (1ch)
- N8103-81F disk array controller (2ch)
- SCSI HostRAID (the controller on the motherboard is used)


Disk Configuration
The disk area may contain an area labeled "EISA configuration". This area is a
maintenance partition for storing configuration information and utilities. So, this area
must not be deleted.
Precautions

NEC Express5800/120Lh Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
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

Re-
Installation on a Dynamic Disk
When the hard disk drive that has been upgraded to a dynamic disk is used for
re-installation, if there is a partition other than the partition in which the OS is installed,
and you want to keep that partition, note the following:
•As the partition where the OS is to be installed, select the partition where the OS
was installed before.
•For the OS partition format, select "Use the current File System".


Magneto-optical drive
When NTFS is set for the file system with a magneto-optical drive left connected at the
time of installation, file system conversion may not be performed correctly.
If correct file system conversion is not performed, remove the magneto-optical drive, and
perform the installation from the beginning.


DAT and Other Media
During setup, do not set any media such as a DAT that are not required for installation.


Updating BIOS
Before the Windows Server 2003 x64 Editions can be installed, BIOS for the Windows
Server 2003 x64 Editions may have to be updated by using the EXPRESSBUILDER
CD-ROM.
To determine whether BIOS update is required or not, visit the download site and check
for any supported module.
For the update procedure, see the introductory statements presented at the time of BIOS
downloading to each device and "Readme.txt" included in downloaded data.

NEC Express5800/120Lh Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
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

Size of a Created Partition
The size of a partition where the system is installed can be calculated from the following
expression:
Required size for installation + paging file size + dump file size + application size
Required size for installation =
4100MB
Paging file size (recommended) = Installed memory size ×1.5
Dump file size = Installed memory size + 1MB
Application size = Any size
IMPORTANT
•The above paging file size is a recommended size for collecting
debug information (dump file). The boot volume requires a
paging file having an enough initial size for storing the dump file.
If the paging file becomes insufficient, collection of accurate
debug information may fail because of virtual memory shortage.
Therefore, set a sufficient paging file size for the entire system.
•If the installed memory size is 2GB or more, the maximum
dump file size is 2048MB plus 1MB.
•When other applications are to be installed, add the disk space
required for these applications to the partition size.
When the installed memory size is 512MB, for example, the partition size is calculated
using the above expression as follows:
4100MB + (512MB ×1.5) + 512MB + 1MB + application size
= 5381MB + application size
If the partition where the system is installed is smaller than the size (the required size for
installation plus the paging file size), enlarge the partition size, or install an additional
disk. If the dump file size cannot be allotted, more than one disk can be assigned as
follows:
(1) Set the size (the required size for installation plus the paging file size).
(2) See "Setup for Failure Handling" and make settings so that debug
information (for the dump file size) is written to another disk.
If the disk does not have enough space for writing for the dump file size, install the system
with the partition size set to the required size for installation plus the paging file size, and add
a new disk.


Manual Installation
The [Install hardware/install software] pop-up window may appear twice during
installation, which does not affect the system operation, however. Click [Yes] each time
and continue the installation steps.
In the subsequent steps, follow the messages to continue the installation.

NEC Express5800/120Lh Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
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

Creating a RAID Drive
When SCSI HostRAID is to be used, set HostRAID to Enabled with the SCSI Select
Utility to create a RAID drive before installation. For how to create a RAID drive, refer
to the description of RAID configuration in the user's guide. When using an optional
disk array controller, refer to the manual supplied with the board.

NEC Express5800/120Lh Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
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This chapter explains how to newly install the Windows Server 2003 x64 Editions.
1. Turn on the power to the system.
IMPORTANT
Update BIOS for the Windows Server 2003 x64 Editions if necessary.
To determine whether BIOS update is required or not, visit the download
site and check for any supported module.
A description of POST (Power On Self-Test) is displayed on the display screen.
(If the "NEC" logo is displayed, press the <Esc> key.)
In a little while, the following message appears in the lower left part of the screen:
Press <F2> to enter SETUP
2. Press the <F2> key, select "Advanced" from the BIOS Setup menu, and set "Installed
O/S" to "PnP O/S". The setting method varies from model to model. For details,
refer to "Readme.txt" included in the BIOS download data of the device.
3. From the BIOS Setup menu, select "Exit" →"Save Changes & Exit", and select [Yes]
to restart the system.
4. Set the Windows Server 2003 x64 Edition CD-ROM or backup CD-ROM in the
CD-ROM drive, then perform a reset operation (by pressing the <Ctrl>+<Alt>+<Del>
keys) or turn the power off then on again to restart the NEC Express5800 series.
IMPORTANT
When an OS that is ready for operation is already installed on the hard
disk, press the <Enter> key while "Press any key to boot from CD..." is
displayed on the screen. This operation is unnecessary if there is no
OS that is ready for operation.
The system starts from the CD-ROM, starting the installation program.
The Windows Server 2003 x64 Editions setup screen appears. If the screen does
not appear, the <Enter> key was not pressed correctly. Turn on the power to the
system again, and start the steps from the beginning.
1 Installing Windows Server 2003 x64 Editions

NEC Express5800/120Lh Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
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5. Press the <F6> key while "Setup is inspecting your computer's hardware
configuration.." is displayed in the upper part of the screen.
TIPS
•Pressing the <F6> key does not change the screen display.
•When SATA HostRAID or SCSI HostRAID is used, a RAID drive must be
created in advance. Refer to the description of RAID configuration in
the user's guide.
•When an optional disk array controller is used, refer to the manual
supplied with the board.
When the <F6> key need not be pressed, the subsequent steps are unnecessary.
Perform setup operation according to the instructions displayed on the screen. For
details, refer to "First Step Guide".
6. When the following message is displayed, press the <S> key:
The following message is displayed:
7. Set the Windows Server 2003 x64 Edition OEM-DISK for EXPRESSBUILDER in the
floppy disk drive, and press the <Enter> key.
A list of SCSI adapters is displayed.
Please insert the disk labeled
Manufacturer-supplied hardware support disk
into Drive A:
* Press ENTER when ready.
Setup could not determine the type of one or more mass storage
devices installed in your system, or you have chosen to
manually specify an adapter. Currently, Setup will load
support for the following mass storage device(s).

NEC Express5800/120Lh Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
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8. From the SCSI adapter list, select one of the following, and press the <Enter> key:
- For N8103-80F
[MegaRAID SCSI 320-1 RAID Controller Driver]
- For N8103-81F
[MegaRAID SCSI 320-2 RAID Controller Driver]
- For SCSI HostRAID
[Adaptec HOSTRAID driver for Windows XP/2003 x64 Edition]
IMPORTANT
•If the system is equipped with the N8103-80F or N8103-81F, press
the <S> key when the following message is displayed:
•A screen for setting the partition size for installing the Windows
Server 2003 x64 Editions is displayed in the middle of the setup
operation. The 55MB area displayed at the beginning is a partition
used for storing the Express5800 series specific configuration
information and dedicated utilities. Although deletion of this area is
not recommended, it may be deleted by selecting "D = Delete
partition" if you do not want to have the 55MB area allocated.
•When the Windows Server 2003 x64 Editions are installed on a disk
having an area not smaller than 100,000,000MB (100TB), only a
value consisting of up to eight digits (99,999,999MB) can be set if
the default partition size is not used.
After the file copy operation, the system restarts automatically.
TIPS
The floppy disk and the CD-ROM need not be removed. If the floppy disk is not removed, however, the CD-ROM must not be removed, either.
In the subsequent setup steps, follow the instructions displayed on the screen.
For details, refer to "First Step Guide".
TIPS
When a driver is selected from the SCSI adapter list, a pop-up indicating
that the logo test was not passed may appear, but this does not pose any
system problem. Click [OK] and continue processing.
9. After the installation of the Windows Server 2003 x64 Editions is completed, log on to
the system as a user having a system administrator authority (Administrator, for
example).
10.See "System Update", and execute the local information registry write file and
update the system. (See Chapter 2, "System Update".)
11.See "Driver Installation and Detail Setting", and install drivers and set details.
(See Chapter 3, "Driver Installation and Detail Setting".)
The driver you provided seems to be older than the Windows default driver.
Windows already has a driver that you can use for
"MegaRAID SCSI 320-1 RAID Controller Driver"
Unless the device manufacturer prefer that you use the driver
on the floppy disk, you should use the driver in Windows.

NEC Express5800/120Lh Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
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After installing the Windows Server 2003 x64 Editions, be sure to execute the local
information registry write file (ASIA.REG or EU.REG) and update the system by
following the steps below.
If the NEC difference module has not been downloaded, see "Downloading the NEC
Difference Module" in "Preparation for Installing the Windows Server 2003 x64
Editions", and download the module.
IMPORTANT
If you change the configuration of the system (by adding or removing
hardware or Operating system software components) or repair the
system, you must run the system update again.
1. Log on to the system with an account having an administrator authority (such as
administrator).
2. Execute one of the following according to the last character of the model number
of this device:
F: ASIA.REG
E: EU.REG
A message confirming writing appears. Select [Yes].
3. Execute
<storage-destination-folder-name>¥WINNT¥W2K3AMD¥UPDATE.VBS.
A setup message appears.
As operations are carried out according to the instructions in the messages
displayed on the screen, the [Restart Computer] dialog box is displayed.
4. Click [Restart Computer] to restart the system.
2
System Update

NEC Express5800/120Lh Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
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Install and set up the drivers provided as standard drivers of this device.
For installation and setup of drivers not described here, refer to the relevant manual
supplied with each driver.


PROSet
PROSet is a network function confirmation utility included in the network driver.
Use of PROSet allows the following:
- Checking detail adapter information
- Diagnosis by performing a loopback test, a packet transmission test, and so forth
- Setting teaming
More than one network adapter can be configured as a team to provide the system with
a fault-tolerant environment and improve throughput between the device and switch.
Before this function can be used, PROSet is required. To install PROSet, follow the
steps below.
1. Start Explorer.
[Procedure in the standard start menu mode]
From the start menu click [Windows Explorer].
[Procedure in the classic start menu mode]
From the start menu, point [Programs] then [Accessories], and click
[Windows Explorer].
2. In the
<storage-destination-folder-name>:¥WINNT¥W2K3AMD¥NS1¥PROSET¥WS0
3_32E directory, click the "DXSETUP.EXE" icon.
[Intel(R) PROSet - Installshield wizard] starts.
3. Click [Next].
4. Click [I accept the terms in the license agreement].
5. Click [Next] with the default setting.
6. Click [Install].
The [Install Shield Wizard Completed] window appears.
7. Click [Finish].
8. Restart the system.
This completes the installation.
3
Driver Installation and Detail Setting

NEC Express5800/120Lh Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
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

Before Installing the Network Driver
Before the network driver is installed, a fix module for the Windows Server 2003 x64
Editions must be applied. If the network driver is started without applying this fix
module, reference to the event log may be disabled.
Condition: When a Gigabit Ethernet Controller is connected at a line speed of
10Mbps
Target device: The Gigabit Ethernet board provided as a standard board in the
Express5800/120Lh and the optional Gigabit Ethernet board
To acquire the fix module, contact our local representative.


Network Driver
Specify the details of network driver.
One standard network driver that is mounted will be installed automatically, but the link
speed and Duplex mode need to be specified manually.
When PROSet is not installed
1. The [Local Area Connection Properties] dialog box appears.
The procedure in the case of the standard start menu
Click Start menu, click [Control Panel], click [Network Connections], and
click [Local Area Connection].
The procedure in the case of the classic start menu
Click Start menu, click [Settings] and click [Network Connections].
The [Network Connections] dialog box appears.
2. Right-click [Local Area Connection] and click [Properties] from pop-up menu.
3. Click [Configure].
The property dialog box for network adapter appears.
4. Click the [Advanced] and specify the [Link Speed & Duplex] value the same as
the value specified for HUB.
5. Click [OK] on the property dialog box for network adapter.
When PROSet is installed
1. Open the [Device Manager].
2. Double-click [(Network Adapter Name)] in the list.
3. Click the [Link] and specify the [Link Speed & Duplex Settings] value the same
as the value specified for HUB.
4. Click [OK].
Also, add or delete any protocols and services if necessary.
You can operate the process on the property dialog box for local area network
which can be appeared from [Network and Dial-up Connection].

NEC Express5800/120Lh Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
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NOTE
It is recommended that [Network Monitor] be added to services.
[Network Monitor] can monitor frames (or packets) transmitted and
received by the computer in which [Network Monitor] is installed. This tool
is useful for network failure analysis. For the installation procedure of this
tool, refer to the user's guide.
Re-install the Network Driver
The network driver will be installed automatically.


Optional Network Driver
The following explains the installation procedure applied when an optional network
board (N8104-86/111/103/112/113) is used.
When using the N8104-86/111/103/112/113, see the following procedure and install a
driver included in the NEC difference module.
For the N8104-111/86
<storage-destination-folder-name>:¥WINNT¥W2K3AMD¥NS1¥PRO100¥WS03
_32E
For the N8104-103/112/113
<storage-destination-folder-name>:¥WINNT¥W2K3AMD¥NS1¥PRO1000¥WS0
3_32E
<Installing the network driver for an optional board>
1. Start the device manager.
2. Select [Network adapters] and double-click [(Network Adapter Name)].
The [(Network Adapter Name) Properties] dialog box is displayed.
NOTE
[(Intel(R) PRO/1000...)] is an on-board adapter. The other network adapter names indicate optional boards.
3. Select the [Driver] tab, and click [Update Driver...].
[Hardware Update Wizard] appears.
4. Select [Install from a list or specific location (Advanced)] and click [Next].
5. Select the [Search for the best driver in these locations] radio button and check
off the [Search removable media (floppy, CD-ROM...)] check box.
6. Check [Include this location in the search], and enter the following:
For the 8104-111/86
<storage-destination-folder-name>:¥WINNT¥W2K3AMD¥NS1¥PRO100¥WS
03_32E
For the N8104-103/112/113
<storage-destination-folder-name>:¥WINNT¥W2K3AMD¥NS1¥PRO1000¥W
S03_32E
Click [Next].
Search for the driver starts, and after the driver is found, installation of the driver
starts.
7. Click [Finish].

NEC Express5800/120Lh Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
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

Graphics Accelerator Driver
The graphic accelerator driver provided as a standard driver is installed automatically at
the time of system update.
When the graphic accelerator driver is deleted after installing the operating system and
re-installation is required, use the following procedure.
1. From the start menu, point [Programs] then [Accessories], and click [Windows
Explorer].
2. Double-click the [SETUP.EXE] icon in the
<storage-destination-folder-name>:¥WINNT¥W2K3AMD¥VIDEO directory.
IMPORTANT
The graphics accelerator driver for the Windows Server 2003 x64
Editions supports as standard the use of a remote KVM console
with the N8115-02CP01 advanced remote management card
installed. So it is unnecessary to install a dedicated driver.
3. Perform operations according to the message instructions.
Installation of the driver starts.
IMPORTANT
When message "Digital Signature could not been found." appears,
click [Yes] and continue installation .
4. Restart the system according to the instructions displayed on the screen.


When Additionally Connecting a SCSI Controller (N8103-56F/95/
N8190-126)
When a SCSI controller (N8103-56F/95/N8190-126) is added to the system, its driver is
installed automatically by the Plug and Play function of the OS. So, no special
operation is required.


When Additionally Connecting a SCSI Controller (N8103-75)
When a SCSI controller (N8103-75) is added to the system, its driver is installed
automatically by the Plug and Play function of the OS. Also, driver update is required.
By running the system update, the driver is updated.


Installing RAID Controller Driver (N8103-80F/81F)
To additionally install the N8103-80F/81F in a system containing Windows 2003, connect
the controller and take the following steps to install the driver:
1. When the [Found New Hardware Wizard] dialog box appears, click [Next].
2. When the [Install Hardware Device Drivers] dialog box appears, select [Search
for a suitable driver for my device (Recommended)], and click [Next].
3. When the [Locate Driver Files] dialog box appears, select [Floppy disk drives],
insert "Windows Server 2003 x64 Edition OEM-DISK for NEC
EXPRESSBUILDER" into the floppy disk drive, and click [Next].
4. When the [Driver Files Search Results] dialog box appears, click [Next].

NEC Express5800/120Lh Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
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5. Copying of the driver is completed, and the [Completion of the new hardware
detection wizard] dialog box below appears. Click [Complete].

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Perform the following setup operation in advance so that when a failure occurs, the system
can be recovered from the failure quickly and securely.


Setting a Memory Dump (Debug Information)
In the steps explained below, settings are made to collect a memory dump (debug
information) in the unit.
IMPORTANT
•A memory dump is collected by the maintenance personnel of
the maintenance service company. The customer only have to
make memory dump settings.
•If a failure occurs after the settings explained below are made,
and the system has to be restarted to save a memory dump, a
message indicating shortage of virtual memory may appear at
the start of the system. In this case, continue the start operation
without interruption. If the start operation is tried again, the
memory dump cannot sometimes be saved correctly.
Follow the setup steps below.
1. From the start menu, select [Control Panel] and click [System].
The [System Properties] dialog box is displayed.
2. Double-click [Advanced].
3. In the [Startup and Recovery] box, click [Settings].
4. In the text box, enter the location where debug information is to be written, and click
[OK].
<When writing debug information under the file name "MEMORY.DMP" in the D
drive>
D:¥MEMORY.DMP
TIPS
•For writing of debug information, it is recommended that
"Complete Memory Dump" be specified. When the installed
memory size exceeds 2GB, however, "Complete Memory Dump"
cannot be specified (it does not appear in the menu). In this
case, specify "Kernel Memory Dump".
•Specify a drive having a free space of the size of the memory
installed in this device plus 1MB or more (2048MB plus 1MB or
more when the memory size exceeds 2GB).
•When the installed memory size will exceed 2GB as a result of
memory expansion, change writing of debug information to
"Kernel Memory Dump" before the memory expansion. In
addition, the size of debug information (memory dump) collected
is changed by the memory expansion. Check the free space of
the drive to which debug information (memory dump) is to be
written.
5. Click [Settings] of the [Performance] box.
The [Performance Options] window is displayed.
6. Click the [Advanced] tab of the [Performance Options] window.
7. Click [Change] in the [Virtual memory] box.
Setup for Failure Handling

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8. In the [Paging file size for selected drive] box, change [Initial Size] to the
[Recommended] value or more and click [Set].
IMPORTANT
•The above paging file size is a recommended size for
collecting debug information (dump file). For the boot
volume, a paging file having an enough initial size for storing
the dump file is required. If the paging file becomes
insufficient, collection of correct debug information may fail
because of virtual memory shortage. So, set an enough
paging file size for the entire system.
•For "Recommended", see "Size of a Created Partition".
•When memory has been expanded, set the paging file again
according to the memory size.
•Checking should be performed in advance by pressing the
dump switch to confirm that a dump is collected normally in
case a failure occurs.
9. Click [OK].
Depending on the change made, a message may be displayed, asking you to restart
the system.
Restart the system according to the message.


Setting Dr. Watson
Dr. Watson is a debugger for application errors. When detecting an application error, Dr.
Watson diagnoses the system and records diagnostic information (log). Follow the
steps below so that diagnostic information can be collected:
1. Click [Run] in the start menu.
2. In the [Open] box enter "drwtsn32.exe", and click [OK].
The [Dr. Watson for Windows] dialog box is displayed.
3. In the [Log File Path] box, specify the storage destination of diagnostic information.
Information is stored under the file name "DRWTSN32.LOG".
CHECK
No network path can be specified. Specify a path on the local computer.
4. In the [Crash Dump] box, specify the storage destination of the crash dump file.
TIPS
The crash dump file is a binary file that can be read with Windows Debugger.
5. In the [Option] box, check the following checkboxes:
Dump Symbol Table
Dump All Thread Contexts
Add To Existing Log File
Create Crash Dump File
For information about these functions, refer to the online help.
6. Click [OK].

NEC Express5800/120Lh Operation Manual for Microsoft®Windows Server™ 2003 x64 Editions
20
When the Express5800 series cannot operate as intended, check the Express5800 series
according to the check list given below before sending it to be repaired.
If a symptom in the list is observed, perform checking and take action as indicated
subsequently.
If the system still does not operate normally, record the messages displayed on the screen
of the display unit, and contact the maintenance service company.
The symptoms listed in the following troubleshooting are symptoms that are newly observed
in the Windows Server 2003 x64 Editions. For other symptoms, refer to the user's guide.
?
When the Windows Server 2003 x64 Editions have been installed, the following
event log may be recorded:
Source: DCOM
Type: Error
Event ID: 10016
Explanation: According to the default authority setting in the computer,
the access permission for performing local activation of a
COM server application having CLSID
{555F3418-D99E-4E51-800A-6E89CFD8B1D7} cannot be
given to user NT AUTHORITY¥LOCAL SERVICE SID
(S-1-5-19). This security access permission can be
changed by using the component service management
tool.
→This poses no system operation problem.
?
When the Windows Server 2003 x64 Editions have been installed, the following
event log may be recorded:
Source: LoadPerf
Type: Error
Event ID: 3009
Explanation: The character string of the performance counter of service
C:¥WINDOWS¥syswow64¥ipsecprf.ini
(C:¥WINDOWS¥syswow64¥ipsecprf.ini) could not be
installed.
The error code is the first DWORD in the data section.
→This poses no system operation problem.
Troubleshooting