NEC Univerge SV8100 User manual

SIP Trunking Service Configuration Guide
for Windstream
INT-31512
Issue 1.0
®

NEC Corporation of America reserves the right to change the specifications, functions, or features at
any time without notice.
NEC Corporation of America has prepared this document for use by its employees and customers.
The information contained herein is the property of NEC Corporation of America and shall not be
reproduced without prior written approval of NEC Corporation of America.
UNIVERGE is a registered trademark of NEC Corporation. All other brand names and product names
referenced in this document are trademarks or registered trademarks of their respective companies.
Copyright 2013
NEC Corporation of America
6535 N. State Highway 161
Irving, TX 75039-2402
Communications Technology Group

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TABLE OF CONTENTS
Section 1 NEC SV8100 and Windstream Setup Guide...................................................1-1
1.1 This Guide and Related Documents .......................................................1-1
1.2 Windstream Account ..............................................................................1-2
1.3 SV8100 System Software .......................................................................1-2
1.4 Requirements .........................................................................................1-2
1.5 Limitations ..............................................................................................1-2
Section 2 NEC PBX Configuration...................................................................................1-3
2.1 Prerequisites ...........................................................................................1-3
2.1.1 SIP Trunking Information from Windstream ...........................................1-3
2.1.2 NEC UNIVERGE SV8100 ......................................................................1-3
2.1.3 Installation Worksheet ...........................................................................1-3
Section 3 SV8100 Programming......................................................................................1-5
3.1 Trunk Type / Slot Configuration ..............................................................1-5
3.2 CD-CP00 Network Setup ........................................................................1-8
3.3 IPLA DSP Basic Setup ...........................................................................1-9
3.4 SIP System Information Setup .............................................................1-12
3.5 SIP Server Information Setup (Not Required) ......................................1-13
3.6 IP SIP Interconnection Setup (Static Configuration) .............................1-15
3.7 SIP Authentication Configuration (Not Required) .................................1-16
3.8 SIP Trunk Registration (Not Required) .................................................1-17
3.9 Calling Party Information (Trunk) ..........................................................1-17
3.10 Class of Service Options (Outgoing Call Service) ................................1-18
3.11 IP Trunk Calling Party Number Setup ..................................................1-19

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3.12 IP Trunk (SIP) Calling Party Number Setup for Extensions ..................1-20
3.13 DID (TN to ext map) ..............................................................................1-21
3.14 DTMF Configuration .............................................................................1-22
3.15 ToS Setup .............................................................................................1-23
3.16 SIP Trunk Basic Setup ..........................................................................1-24
Section 4 Initial Testing and Troubleshooting..............................................................1-25

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LIST OF FIGURES and tables
Table 1 Installation Worksheet.......................................................................................... 4
Figure 1 Blade Configuration .............................................................................................. 5
Figure 2 IPLA Configuration ............................................................................................... 6
Figure 3 IPLA Configuration ............................................................................................... 6
Figure 4 IP Trunk Availability .............................................................................................. 7
Figure 5 CD-CPOO Network Setup .................................................................................... 8
Figure 6 IPLA DSP Basic Setup ......................................................................................... 9
Table 2 Ports (UDP/TCP) ................................................................................................ 10
Table 3 Router Forwarding (Gateway Table) .................................................................. 11
Figure 7 SIP System Information Setup ........................................................................... 12
Figure 8 SIP Server Information Setup ............................................................................. 13
Figure 9 IP System Interconnection Setup ....................................................................... 15
Figure 10 SIP Authentication Information Setup ................................................................ 16
Figure 11 SIP Trunk Registration Information .................................................................... 17
Figure 12 Class of Service Options (Outgoing Call Service) ..............................................18
Figure 13 IP Trunk (H.323/SIP) Calling Party Number Setup for Trunks ........................... 19
Figure 14 IP Trunk (SIP) Calling Party Number Setup for Extensions ............................... 20
Figure 15 Incoming Call Trunk Setup .................................................................................21
Figure 16 SIP Trunk Codec Setup ...................................................................................... 22
Figure 17 ToS Setup .......................................................................................................... 23
Figure 18 SIP Trunk Basic Setup ....................................................................................... 24
Table 4 Troubleshooting Guide ....................................................................................... 26

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iv List of Figures and Tables
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SIP Trunking Service Configuration Guide 1
Windstream
Configuring NEC SV8100 with Windstream
SIP Trunking Service
SECTION 1 NEC SV8100 AND WINDSTREAM SETUP GUIDE
1.1 This Guide and Related Documents
This guide was created to assist knowledgeable vendors with
configuring the NEC SV8100 Communication Server with
Windstream’s SIP Trunking service. It provides sample entries for
the required fields. The actual data is provided by Windstream when
service is activated. Questions about software and hardware
installation or other PBX configuration issues should be directed to
NEC’s National Technical Assistance Center (NTAC).
For complete details on using SIP trunks with the SV8100, refer to the
SV8100 Networking Manual.
For complete details on using DID features, refer to the DID feature in
the SV8100 Features and Specifications Manual.
For details about related hardware, refer to the SV8100 System
Hardware Manual.
These manuals can be downloaded from NEC’s National Technical
Assistance Center (NTAC) web site. You must have a valid dealer ID
to access the documents.

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1.2 Windstream Account
Contact your Windstream representative.
1.3 SV8100 System Software
The SV8100 requires system software 3.00 or higher to use Windstream service.
1.4 Requirements
With the SV8100, a VoIP gateway daughter board is required in addition to
licensing for IP (SIP) trunks.
A minimum of four IP (SIP) trunks are required due to the NEC Communications
Server infrastructure setup.
The system software for the NEC Communications Server should be version 3.00
or higher.
NEC recommends that the requirements and programming are completed with as
much information as possible before scheduling an activation appointment with
Windstream.
1.5 Limitations
The following limitations apply:
Some private IP network ranges conflict with SIP trunking service
providers ranges. This can cause issues when connecting to the SIP
trunking service provider. Private ranges reserved for the customer’s
LAN are:
10.x.x.x
192.168.0.x through 192.168.10.x

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SECTION 2 NEC PBX CONFIGURATION
This section provides information to NEC’s solution providers and NEC Associates for
configuring an NEC UNIVERGE SV8100 to connect to a Windstream SIP Trunk
service provider, utilizing a STATIC configuration.
2.1 Prerequisites
Before you configure the UNIVERGE SV8100, you must have the following
information available.
2.1.1 SIP Trunking Information from Windstream
Primary SIP Proxy Server IP Address
Number Plan, if applicable for the Point-to-Point Connection
Trunking DID(s)
The DID(s) are forwarded to the Public WAN IP address(s),
DNS or DNS SRV records of the PBX.
2.1.2 NEC UNIVERGE SV8100
SV8100 CPU firmware version 3.00 or higher
IPLA-R UNIT (PZ-32IPLA, PZ-64IPLA or PZ-128IPLA)
SIP Trunking (minimum of four licenses)
Digital, IP and TDM Telephones
2.1.3 Installation Worksheet
Use the worksheet to record the information needed for setting up
the SIP Trunking service.

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Table 1 Installation Worksheet
WAN Side:
Internet Access Type and Speed:
WAN IP Address:
WAN Subnet Mask:
WAN Gateway IP Address:
LAN Side:
LAN IP Address for SIParator or EdgeMarc:
LAN Subnet Mask:
LAN IP Address for SV8100:
VLAN ID:
PBX Information:
Model:
Firmware Version:
Number of SIP Trunk Licenses:
Add-on Software Applications:
Number of Users:
Number of Concurrent Calls:
Notes:

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SECTION 3 SV8100 PROGRAMMING
When using Windstream as your SIP trunking service provider, the following
programs must be changed for SIP trunking service.
When using PCPro or WebPro for programming, enabling an option may be a
checkbox option rather than entering a ‘1’ as in terminal programming.
3.1 Trunk Type / Slot Configuration
Figure 1 Blade Configuration

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10-03-02: Blade Setup, for IPLA (VoIPDB)
Define the trunks to be used for SIP trunks as 1 (SIP).
10-19-01 : VOIP DSP Resource Selection
Specify the operating mode for the DSP resources (0=common use (extensions
and trunks), 1=IP extensions only, 2=SIP trunks only, 3=CCIS, 4=NetLink,
5=Blocked, 6=Unicast, 7=Multicast,8=Paging).
Figure 2 IPLA Configuration
Figure 3 IPLA Configuration

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10-40-01 : IP Trunk Availability – IP Trunk Availability
Turn this option "on".
10-40-02 : IP Trunk Availability – IP Trunk Port Count
Select the number of trunks being used.
Figure 4 IP Trunk Availability

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3.2 CD-CP00 Network Setup
Values shown are for example purposes only. Your actual IP values will be
determined by your local LAN administrator.
10-12-01 : CD-CP00 Network Setup – IP Address
Set the LAN IP address for the system ethernet port to 0.0.0.0.
10-12-02 : CD-CP00 Network Setup – Subnet Mask
Set the subnet mask for the system ethernet port to be different than the subnet
for the IPLA blade.
10-12-03 : CD-CP00 Network Setup – Default Gateway
Set the default gateway for the IPLA blade.
If a router or firewall is placed between the SIP Trunk Provider and SV8100,
you must also set the following programs:
10-12-06 : CD-CP00 Network Setup – NAPT Router
Turn this program on if the SV8100 resides behind a NAT router.
10-12-07 : CD-CP00 Network Setup – NAPT Router IP Address
Set the WAN IP address of the NAT router behind the SV8100.
Figure 5 CD-CPOO Network Setup

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10-12-09 : CD-CP00 Network Setup – IP Address
Select the IP address for the VoIP connection (default: 172.16.0.10). A static IP
address is required.
IP address is required by the CD-CP00. Some private IP network ranges (ex: 192.168.0.0/
16, 172.16.0.0/12) conflict with SIP Service Provider's Network ranges which may cause
issues when connecting SIPconnect service. Private ranges reserved for the customer’s LAN
are10.x.x.x and 192.168.0.x through 192.168.10.x.
The SV8100 must be reset in order for the change to take effect.
10-12-10 : CD-CP00 Network Setup – Subnet Mask
Select the Subnet Mask to be used by the VoIP server (default: 255.255.0.0).
3.3 IPLA DSP Basic Setup
Values shown are for example purposes only. Actual IP values will be
determined by your local LAN administrator.
Port Forwarding:
The router will require port forwarding rules to be configured.
Port 5060 must be forwarded to the address entered in Program 10-12-09.
Port 5060 is not used for remote terminals – ports 5070 and 5080 are used
instead. Port 5060 is only used for trunking so there are no issues, eliminating
possible fraudulent usage of unauthorized remote attempts to register remote
terminals.
Figure 6 IPLA DSP Basic Setup

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The ports in Programs 84-26-02 and 84-26-03 must be forwarded to the IP
address entered in Program 84-26-01.
The Real Time Transport Protocol/Real Time Control Protocol (RTP/RTCP) ports
are forwarded to avoid possible one-way conversation which might occur on
inbound calls. When forwarding the ports, the range for each gateway must be
set. The number of gateways to forward depend on the size of the IPLA.
Gateway 1 will require ports 10020-10051 forwarded.
Gateway 2 will require ports 10052-10083 forwarded.
Gateway 3 will require ports 10084-10115 forwarded.
Gateway 4 will require ports 10116-10147 forwarded.
Gateway 5 will require ports 10148-10179 forwarded.
Gateway 6 will require ports 10180-10211 forwarded.
Gateway 7 will require ports 10212-10243 forwarded.
Gateway 8 will require ports 10244-10275 forwarded.
Table 2 Ports (UDP/TCP)
Ports UDP TCP
5060 Yes No
10020 Yes No
10021 Yes No
10052 Yes No
10053 Yes No
10084 Yes No
10085 Yes No
10116 Yes No
10117 Yes No

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Example: Router configuration shown from the NEC InRouter/4300T Router
udp;143.101.120.218/255.255.255.0-10020>10.10.3.20-10020
udp;143.101.120.218/255.255.255.0-10021>10.10.3.20-10021
udp;143.101.120.218/255.255.255.0-10052>10.10.3.21-10052
udp;143.101.120.218/255.255.255.0-10053>10.10.3.21-10053
udp;143.101.120.218/255.255.255.0-10084>10.10.3.22-10084
udp;143.101.120.218/255.255.255.0-10085>10.10.3.22-10085
udp;143.101.120.218/255.255.255.0-10116>10.10.3.23-10116
udp;143.101.120.218/255.255.255.0-10117>10.10.3.23-10117
udp;143.101.120.218/255.255.255.0-5060>10.10.3.10-5060
Table 3 Router Forwarding (Gateway Table)
IPLA Size: Gateway: IP Address: RTP Port: RTCP Port: UDP:
1
IPLA32 2
3
IPLA64 4
5
6
7
IPLA128 8

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3.4 SIP System Information Setup
Values shown are for example purposes only. Your actual values will be
determined by your implementation team.
10-28-01 : SIP System Information Setup – Domain Name
Define the Domain name up to 64 characters. This information is specific to your
market and is provided by your SIP trunking service provider.
When configuring Domain name the SIP service provide will supply the Proxy/Domain in
the following manner - "Host Name" . "Domain Name" . The characters are normally
separated by “.” The characters after “.” will be in the Domain Name.
10-28-02 : SIP System Information Setup – Host Name
Define the Host name, up to 48 characters. This information is Windstream-
specific and is “sipconnect-fca”.
When configuring Host name the SIP service provide will supply the Proxy/Domain in the
following manner - "Host Name" . "Domain Name" . The characters are normally
separated by “.” The characters before “.” will be in the Domain Name.
10-28-03 : SIP System Information Setup – Transport Protocol
Define the Transport type. This option is always set to 0 (UDP).
10-28-04 : SIP System Information Setup – User ID
This information is provided by your Windstream SIP trunk service provider.
Entries: 32 characters maximum (Default=No Entry)
Typically the ten digit billing telephone number is used. This entry must be numeric as
Program 10-23-04 does not allow text entry - only numeric.
10-28-05 : SIP System Information Setup – Domain Assignment
Determine the type of Domain Assignment. Set this entry to 0 (IP Address).
Figure 7 SIP System Information Setup