NEC Univerge SV8100 User manual

Configuration Guide
Issue 2.00

NEC Unified Solutions reserves the right to change the specifications,
functions, or features at any time without notice.
NEC Unified Solutions has prepared this document for use by its employees
and customers. The information contained herein is the property of NEC
Unified Solutions and shall not be reproduced without prior written approval of
NEC Unified Solutions.
Dterm and UNIVERGE are registered trademarks of NEC Corporation and
Electra Elite is a registered trademark of NEC America, Inc. Windows is a
registered trademark of Microsoft Corporation. AT&T is a registered trademark
of AT&T Wireless Services, Inc. Pentium is a trademark or registered
trademark of Intel Corporation or its subsidiaries in the United States and other
countries. AutoTalk is a trademark of Uniden America Corporation. ViewCall
and ViewMail are registered trademarks of Active Voice, LLC.
Copyright 2010
NEC Unified Solutions
Anton Philipsweg 1
1223 KZ Hilversum
The Netherlands
www.nec-unified.com

Preface
GENERAL INFORMATION
The UNIVERGE SV8100 system is a feature-rich key system that provides over 170 features including
Computer Telephony Integration, Automatic Call Distribution, Uniform Call Distribution, ISDN-BRI
Voice Trunks, ISDN-PRI Voice Trunks, IP Telephony, Voice over Internet Protocol (VoIP) trunks and
stations, and many others.
The UNIVERGE SV8100 system provides what the customer needs today and, as business expands,
the system can be expanded to grow as well.
The UNIVERGE SV8100 system has a set of manuals that provide all the information necessary to
install and support the system. The manuals are described in this preface.
THIS MANUAL
This manual provides general information about the system, its features, system configuration, and
standards. This manual provides an overview of the UNIVERGE SV8100 system and is useful when
presenting information to potential customers.
Chapter 1 – Introduction
This chapter provides an overview and a brief description of the system.
Chapter 2 – Features
This chapter provides a list of features that are available with the system. Each feature is briefly
described.
Chapter 3 – Equipment
This chapter provides a list and brief description of the equipment that is available with the system.
Chapter 4 – Installation, Programming, and Maintenance Overview
This chapter briefly describes the installation, programming functions, and maintenance of the system.

Chapter 5 – Hardware Specifications
This chapter provides requirements and specifications relating to the system hardware. This chapter is
helpful to those that install the system.
SUPPORTING DOCUMENTS
UNIVERGE SV8100 Features and Specifications Manual
This manual provides detailed information concerning every feature available in the system.
UNIVERGE SV8100/SV8300 System Hardware Manual
The System Hardware Manual is provided for the system installer. This manual has detailed instructions
for installing the UNIVERGE SV8100 chassis, blades, multiline terminals, and optional equipment.
UNIVERGE SV8100 Programming Manual
This manual provides instructions for programming the UNIVERGE SV8100 system using a multiline
terminal or PC.
UNIVERGE SV8100 PC Programming Manual
This manual describes the operation of the PCPro program for the UNIVERGE SV8100 system. This
program is a user-friendly Windows®application that allows the user to program and configure features
of the UNIVERGE SV8100 system from the PC environment.

Configuration Guide R-1
HEARING AID COMPATIBILITY
NEC Multiline Terminals and NEC Single Line Telephones that are provided for this system are
hearing aid compatible. The manufacturer of other Single Line Telephones for use with the system
must provide notice of hearing aid compatibility to comply with FCC rules that now prohibit the use of
non-hearing aid compatible telephones.
BATTERY DISPOSAL
The UNIVERGE SV8100 system includes the batteries listed below. When disposing of these
batteries, you must comply with applicable federal and state regulations regarding proper disposal
procedures.
Table R-1 Battery Types and Quantities for Chassis and Blades
Unit Name Type of Battery Quantity
CD-CP00 Lithium 1
DTH-4R-(1)/(2) Ni MH 1
DTL-8R-1 Ni MH 1
DTR-1HM-1 TEL Lithium 1
DTR-1R-2 Nickel-Cadmium 1
DTR-4R-(1)/(2) TEL Nickel-Cadmium 1
DTU-4R-1 TEL Lead Acid 1
C124 (SIP DECT Wireless) Ni MH 1
CHS LARGE BATT SET Sealed Lead 6
Internal Batteries Sealed Lead 2
Bluetooth®Cordless Handset Lithium-ion 1
Regulatory

Issue 2.00 UNIVERGE SV8100
R-2 Regulatory
The SV8100 CD-CP00 provides memory backup for approximately three years. The Lithium battery
should be replaced every two years.
IMPORTANT SAFEGUARDS FOR BATTERY DISPOSAL
DO NOT PLACE USED BATTERIES IN YOUR REGULAR TRASH! THE PRODUCT YOU
PURCHASED CONTAINS LITHIUM, NICKEL-CADMIUM OR SEALED LEAD BATTERIES. LITHIUM,
NICKEL-CADMIUM OR SEALED LEAD BATTERIES MUST BE COLLECTED, RECYCLED, OR
DISPOSED OF IN AN ENVIRONMENTALLY SOUND MANNER.
The incineration, landfilling or mixing of nickel-cadmium or sealed lead batteries with the municipal solid
waste stream is PROHIBITED BY LAW in most areas. Contact your local solid waste management
officials for other information regarding the environmentally sound collection, recycling, and disposal of
the battery.
Nickel-Cadmium (or sealed lead) batteries must be returned to a federal or state approved
nickel-cadmium (or sealed lead) battery recycler. This may be where the batteries were originally sold or
a local seller of automotive batteries. Contact your local waste management officials for other
information regarding the environmentally sound collection, recycling and disposal of the battery
contained in this product. The packaging for the UNIVERGE SV8100 system contains the following
labels regarding proper disposal.
G955 Wireless Lithium-ion 1
CHSGW SMALL BATT SET Sealed Lead 2
MH240 Wireless Lithium-ion 1
Table R-1 Battery Types and Quantities for Chassis and Blades (Continued)
Unit Name Type of Battery Quantity

UNIVERGE SV8100 Issue 2.00
Configuration Guide R-3
PRODUCT PACKAGE LABELING
CONTAINS NICKEL-CADMIUM BATTERY.
BATTERY MUST BE RECYCLED OR
DISPOSED OF PROPERLY. MUST NOT BE
DISPOSED OF IN MUNICIPAL WASTE.
CONTAINS SEALED LEAD BATTERY.
BATTERY MUST BE RECYCLED. MUST NOT
BE DISPOSED OF IN MUNICIPAL WASTE.
Pb
Ni-Cd
CONTAINS NICKEL-METAL HYDRIDE
BATTERY. BATTERY MUST BE RECYCLED
OR DISPOSED OF PROPERLY. MUST NOT
BE DISPOSED OF IN MUNICIPAL WASTE.
Ni-MH

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R-4 Regulatory
EUROPEAN UNION INFORMATION
Notice to the user
The system described in this manual is intended to be connected to analog and digital networks and
supports a wide range of peripheral equipment. The following interfaces are available for connection to
public analog and digital telecommunication networks:
TBR3 ISDN basic rate interface
TBR4 ISDN primary rate interface
ES203-021 Analogue interface
To take advantage of all features of this system and the connected equipment, the country or network
specific features should match the supported features of the system. For an overview of the supported
features, refer to the detailed documentation that comes with this system, contact your local NEC
representative or the support desk of NEC Unified Solutions.
Declaration of conformity
Hereby, “NEC Unified Solutions”, declares that the SV8100 is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
For the Declaration of Conformity, visit:
http://www.nec-unified.com/doc
Electromagnetic Compatibility
For the SV8100 systems the following warning is applicable:
Warning
This is a class A product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures.

UNIVERGE SV8100 Issue 2.00
Configuration Guide R-5
PRODUCT DISPOSAL INFORMATION
For Countries in the European Union
The symbol depicted here has been affixed to your product to inform you that
electrical and electronic products should not be disposed of as municipal
waste.
Electrical and electronic products including the cables, plugs and accessories
should be disposed of separately in order to allow proper treatment, recovery
and recycling. These products should be taken to a designated facility where
the best available treatment, recovery and recycling techniques are available.
Separate disposal has significant advantages: valuable materials can be re-
used and it prevents the dispersion of unwanted substances into the municipal
waste stream. This contributes to the protection of human health and the
environment.
Please be informed that a fine may be imposed for illegal disposal of electrical
and electronic products via the general municipal waste stream.
To facilitate separate disposal and environmentally sound recycling arrangements have been made for
local collection and recycling. In case your electrical and electronic products need to be disposed of
please refer to your supplier or the contractual agreements that your company has made upon
acquisition of these products.
At www.nec-unified.com/weee you can find information about separate disposal and environmentally
sound recycling.
Battery information
Defective or exhausted batteries should never be disposed of as municipal waste. Return old batteries to
the battery supplier, a licensed battery dealer or a designated collection facility. Do not incinerate
batteries. This product uses Lithium batteries. Do not use any other type.
For an overview of the location of batteries used in these systems, the battery replacement or removal
instructions, please refer to the UNIVERGE SV8100 System Hardware Manual.

Issue 2.00 UNIVERGE SV8100
R-6 Regulatory
- - NOTES - -

Configuration Guide i
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TABLE OF CONTENTS
Chapter 1 Introduction to UNIVERGE SV8100
Section 1 System Overview ........................................................................1-1
Section 2 UNIVERGE SV8100 Chassis Trunk and Port Capacities .........1-1
Section 3 SV8100 Digital and IP Multiline Telephone Line Up .................1-4
3.1 Modular Design ...........................................................................1-4
3.2 Digital and IP Telephones ...........................................................1-5
3.2.1 Digital Telephones ....................................................................1-5
3.2.2 IP Telephones ..........................................................................1-6
3.2.3 Terminal Category Reference ..................................................1-8
3.2.4 Upgradeable Telephone Options ...........................................1-10
3.3 Equipment and Applications Overview ......................................1-12
Chapter 2 Features
Section 1 Overview ......................................................................................2-1
Section 2 Features Descriptions ................................................................2-1
Chapter 3 Equipment
Section 1 Equipment List ............................................................................3-1
Section 2 Chassis Power-Based Calculator Chart ....................................3-6
Chapter 4 Installation, Programming, and Maintenance Overview
Section 1 Installation and Technical Considerations ...............................4-1

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Section 2 Programming .............................................................................. 4-3
Section 3 Maintenance ................................................................................ 4-4
Chapter 5 Hardware Specifications
Section 1 System Capacities ...................................................................... 5-1
Section 2 Traffic Capacity ........................................................................... 5-6
Section 3 Cabling Requirements and Specifications ............................... 5-7
Section 4 Power Requirements ................................................................ 5-11
4.1 Power Supply Specifications .....................................................5-11
4.2 Power Supply Consumption ......................................................5-12
Section 5 Environmental Conditions ....................................................... 5-12
5.1 Temperature and Humidity ........................................................5-12
5.2 Outside Line Types ....................................................................5-13
5.3 Transmission, Network, and Control Specifications ..................5-14
5.3.1 Transmission ..........................................................................5-14
5.3.2 Network ..................................................................................5-14
5.3.3 Control ....................................................................................5-14
5.3.4 Electra Elite IPK Terminals and Equipment ............................5-15
5.3.5 Series i Terminals ...................................................................5-16
5.4 Dialing Specifications ................................................................5-16
5.4.1 Dial Pulse Address Signaling .................................................5-16
5.4.2 Dual-Tone Multifrequency (DTMF) Address Signaling ...........5-16
5.4.3 External Equipment Connection .............................................5-17
5.4.4 Music Source for Music on Hold via Chassis .........................5-17

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Configuration Guide iii
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5.4.5 Music Source for Station Background Music via ACI .............5-17
5.4.6 External Paging (Audio) .........................................................5-17
5.4.7 External Tone Ringer/Night Chime Output .............................5-18
5.4.8 SMDR Output .........................................................................5-18
5.4.9 PC Connection .......................................................................5-18
5.4.10 Relay Contact .........................................................................5-18
5.5 Battery Backup ..........................................................................5-18
5.5.1 System Backup (Optional) ......................................................5-18
5.5.2 Memory Backup .....................................................................5-18
5.6 Weights and Dimensions ...........................................................5-19
5.7 Audible and Visual Indication ....................................................5-23
5.7.1 Tone Patterns .........................................................................5-23
5.7.2 Multiline Terminal LED Flash Patterns ...................................5-23
Chapter A SV8100 System Design Considerations
Section 1 Single Node Sytems ................................................................... A-1
1.1 Traffic performance ....................................................................A-1
1.2 IP Boundaries .............................................................................A-1
1.3 Voice Mail ...................................................................................A-2
1.4 Extensions ..................................................................................A-2
Section 2 SV8100 NetLink Considerations .............................................. A-2
2.1 Traffic performance ....................................................................A-2
2.2 Trunks ........................................................................................A-2
2.3 Operator .....................................................................................A-2
2.4 Voice Mail ...................................................................................A-3
2.5 Auto attendant ............................................................................A-3
2.6 Extensions ..................................................................................A-3

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2.7 Number of Nodes ...................................................................... A-3
Section 3 SV8100 FeatureNet Considerations .........................................A-3
3.1 Trunks ........................................................................................ A-3
3.2 Maintenance .............................................................................. A-4
3.3 Numbering plan ......................................................................... A-4
3.4 Operator .................................................................................... A-4
3.5 Features not suitable for this configuration ................................ A-4
3.6 Voice Mail .................................................................................. A-5
3.7 Auto attendant ........................................................................... A-5
3.8 Extensions ................................................................................. A-5
3.9 CTI ............................................................................................. A-6
3.10 Hotel ........................................................................................... A-6
3.11 Number of Nodes ...................................................................... A-6
Section 4 End User Experience .................................................................A-6
4.1 BHCA exceeded ........................................................................ A-6
4.2 Lack of IPLA resource ............................................................... A-6

Configuration Guide v
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LIST OF FIGURES
Figure 1-1 UNIVERGE SV8100 CHS2U GW Chassis ........................................................1-2
Figure 1-2 UNIVERGE SV8100 CHS2U Chassis Expandability ........................................1-2
Figure 1-3 UNIVERGE SV8100 Telephone Modular Design ..............................................1-4
Figure 1-4 System Configuration Example .......................................................................1-13
Figure 5-1 Base and Expansion Chassis ............................................................................5-1
Figure 5-2 UNIVERGE SV8100 CHS2U GW Chassis ........................................................5-2
Figure 5-3 Connecting the DLC Using Twisted 2-Pair Cable .............................................5-8

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Configuration Guide vii
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LIST OF TABLES
Table R-1 Battery Types and Quantities for Chassis and Blades .................................................R-1
Table 1-1 SV8100 Maximum System Capacities – Trunks/Ports/Channels ..................................1-3
Table 1-2 Terminal Category Reference Chart (DT300/DT700) ...................................................1-8
Table 1-3 Connectivity of Options ...............................................................................................1-10
Table 2-1 Selectable Display Messaging Defaults ......................................................................2-40
Table 3-1 Maximum System Capacities – Chassis .......................................................................3-2
Table 3-2 SV8100 Maximum System Capacities – Blades ...........................................................3-3
Table 3-3 Daughter Board Combinations ......................................................................................3-5
Table 3-4 Board Power Factor ......................................................................................................3-6
Table 3-5 Maximum Number of Packages Installed ......................................................................3-7
Table 3-6 Terminal Power Factor ..................................................................................................3-7
Table 3-7 IP Terminal Power Chart ...............................................................................................3-8
Table 3-8 IEEE802.af Class Specifications ...................................................................................3-9
Table 5-1 SV8100 Maximum System Capacities – Chassis .........................................................5-2
Table 5-2 SV8100 Maximum System Capacities – Blades ...........................................................5-4
Table 5-3 Traffic Capacity .............................................................................................................5-6
Table 5-4 DT300 Series Loop Resistance and Cable Length .......................................................5-8
Table 5-5 DT700 Series Loop Resistance and Cable Length .......................................................5-9
Table 5-6 Dterm Series i or Dterm IP Terminal Loop Resistance and Cable Length .....................5-10
Table 5-7 Cable Connection Between the Analog Port and the Single Line Equipment .............5-10
Table 5-8 Cabling Requirements .................................................................................................5-11
Table 5-9 Power Consumption ....................................................................................................5-12

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Table 5-10 SV8100 Weights and Dimensions ...............................................................................5-19
Table 5-11 Tone Patterns ..............................................................................................................5-24
Table 5-12 Multiline Terminal LED Flash Pattern ..........................................................................5-25