neomouv ENARA User manual

ENARA
USER MANUAL
THIS MANUAL CONTAINS IMPORTANT
SAFETY AND OPERATING INSTRUCTIONS
Model conforms to safety requirements
Product may differ from photos

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CONTENTS
1- PRESENTATION................................................................................................................3
2- ADJUSTMENTS/ASSEMBLY: .............................................................................................4
2.1 Saddle adjustment:.................................................................................................................................... 4
2.1.1 Angle:............................................................................................................................................. 4
2.1.2 Height:............................................................................................................................................ 4
2.2 Adjusting the handlebars:.......................................................................................................................... 5
2.3 Adjusting the brakes:................................................................................................................................. 6
2.3.1 Hydraulic brakes:............................................................................................................................... 6
2.4 Mounting and dismounting the wheels................................................................................................... 7
2.4.1 Front wheel:.................................................................................................................................... 7
2.4.2 Rear wheel:..................................................................................................................................... 7
2.5 Lights:..................................................................................................................................................... 8
3 - USING THE E-BIKE:.........................................................................................................9
3.1 3.1 Indexed gearshift:........................................................................................................................ 9
3.2 Electronic gearshift:................................................................................................................................. 9
3.3 Display and controls:............................................................................................................................ 10
3.4 Electric assistance:................................................................................................................................ 11
3.4.1 Operation:..................................................................................................................................... 11
3.4.2 Performance:................................................................................................................................... 12
3.4.3 Technical specifications of the power-assistance system:............................................................ 12
3.4.4 The electric motor: ....................................................................................................................... 13
3.5.4 Starting up the battery: ................................................................................................................. 13
4 –CHARGING THE BATTERY:............................................................................................14
4.1 NEOMOUV Lithium Ion 48-volt charger............................................................................................ 14
4.1.1 Precautions (safety instructions): ..................................................................................................... 15
4.1.2 Protecting the charger:...................................................................................................................... 15
4.2 Battery .................................................................................................................................................. 16
Recommendations / precautions to take with your battery: ......................................................................... 17
5 –ADVICE FOR INCREASING BATTERY LIFE PER CHARGE: ............................................18
6 - UPKEEP AND MAINTENANCE: .......................................................................................19
6.1 Upkeep:............................................................................................................................................... 19
6.2 Lubrication: .......................................................................................................................................... 19
6.3 Maintenance: .......................................................................................................................................... 19
7 - SAFETY –RECOMMENDATIONS:...................................................................................20
8 –TECHNICAL DATA .........................................................................................................21
9 - DECLARATION OF CE CONFORMITY .............................................................................22
10 - CERTIFICATE OF CONFORMITY ..................................................................................22
11- TERMS OF WARRANTY .................................................................................................22

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1- PRESENTATION
Thank you for choosing a NEOMOUV Electric-Assisted Bicycle (E-Bike)
E-Bike Presentation:
Notes:
•The symbol indicates important advice or essential safety measures. Follow the various instructions.
•Some adjustment and assembly/disassembly operations require special tools and expertise; perform
these only if you have the skills to do so, otherwise consult your authorised dealer or a specialist.
•The symbol indicates the tools you will need to carry out adjustments.
•Your e-bike has a serial number engraved on the frame by the fork.
MAXIMUM LOAD:120 KG.FOR YOUR SAFETY,YOU SHOULD NOT EXCEED THE MAXIMUM LOAD WHEN USING
YOUR BICYCLE.
Electric motor
Torque
sensor
Display
Serial number
Battery

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2- ADJUSTMENTS/ASSEMBLY:
2.1 Saddle adjustment:
6 mm Allen Key
2.1.1 Angle:
Loosen the nut under the saddle.
Adjust the angle of the saddle in order to find your most comfortable position. Tighten the nut, with a
maximum tightening torque of 13 Nm.
2.1.2 Height:
The power-assisted bicycle enables you to opt for a lower saddle position than on a classic bike. With power
assistance, you expend less effort and can be seated in a lower position for improved safety. The required
user (cyclist) height for optimal utilisation of the bike ranges from 1.60 to 1.90 m. Adjust your saddle height to
the optimal sitting position as follows:
Loosen the quick release seat clamp.
Wearing suitable cycling shoes, sit on the saddle, place one of the pedals in the lowest position, rest one heel
on the pedal, and your leg should rest normally on the pedal without being stretched. Raise or lower the
saddle to get the correct height. While pedalling backwards, you should not have to move your hips from side
to side.
Tighten the quick release clamp (seat clamp).
THE SEAT POST SHOULD NOT BE EXTENDED BEYOND THE ENGRAVED SAFETY MARK (VERTICAL BARS).
Safety mark
Nut
Seat clamp

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2.2 Adjusting the handlebars:
6 mm Allen Key
You can adjust the angle of your handlebars using the four bolts located at the centre of it.
Max. tightening torque: 6 Nm.
Handlebar angle
adjusting screw
Stem adjusting screw

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2.3 Adjusting the brakes:
2.3.1 Hydraulic brakes:
Your e-bike is equipped with front and rear hydraulic disc brakes. The maintenance of this system must be
carried out by a specialist. Nevertheless, here are a few recommendations:
-Periodically check the condition of the lining on the brake pads. It is important to avoid leaving this
until the last minute, because if the lining is damaged, the disc rubs against the metal of the pads
which damages them.
Here are 2 ways to monitor the wear and tear on your pads:
oBy sound: the braking sound will be more metallic when the lining is worn.
oBy sight: you can see the thickness of the lining when looking from the front of the calliper.
-Periodically check the cleanliness and wear of the discs. Use alcohol or water to clean the discs.
-Completely avoid any contact with greasy substances on the disc and the pads. The pads will have to
be changed. (They are porous and will absorb the greasy substance).
AS A GENERAL RULE,ADJUSTING THE HYDRAULIC DISC BRAKING SYSTEM CANNOT BE IMPROVISED.WE
RECOMMEND THAT YOU CALL A SPECIALIST SHOULD YOU HAVE ANY DOUBTS ABOUT WHAT TO DO.
Disc
Brake pads

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2.4 Mounting and dismounting the wheels
2.4.1 Front wheel:
Dismounting the front wheel:
Loosen and partially unscrew the quick release clamp located in the axle of the wheel hub.
Raise the bike and tap lightly on the top of the tyre to remove the wheel.
Mounting the front wheel:
Raise the bike and insert the wheel axle at the base of the opening of the fork ends.
Check the centring of the wheel. Screw in and close the quick release clamp.
If the wheel is not centred, perform the operation again.
Do not adjust the locknuts, you may damage the bearings.
2.4.2 Rear wheel:
Dismounting the rear wheel:
Loosen and partially unscrew the rapid release clamp located in the axle of the wheel hub.
Remove the chain from the wheel sprocket, paying attention to how the chain swings.
Move the wheel forward to remove it from the frame and remove the chain from the wheel axle.
Mounting the rear wheel:
Take the wheel and place the chain on the small pinion on the right-hand side.
Moving backwards, insert the wheel axle into the housing on the left and right of the frame.
Check the centring and positioning in line with the front wheel, as well as the positioning of the chain.
Screw in and close the quick release clamp.
If the wheel is not centred, perform the operation again.
QUICK release clamp

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2.5 Lights:
Your bike is equipped with:
❖A fixed front light (2 x 2032 batteries) which is activated by a switch on the back of the
light.
❖A battery-operated rear red light (2 x LR03 batteries) which is activated by a switch on the
bottom of the light.
ALWAYS KEEP YOUR LIGHTS CLEAN AND IN GOOD CONDITION.
LIGHTS ARE OBLIGATORY AT NIGHT.

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3 - USING THE E-BIKE:
3.1 3.1 Indexed gearshift:
Your gearshift is composed of a derailleur and 10 sprockets (10 speeds).
❖Each sprocket comprises 11 to 32 teeth (from the large to the smallest development)
To change gears, use the two triggers located next to the right handle on the handlebars.
3.2 Electronic gearshift:
Your bike is equipped with 6 levels of electronic assistance:
1Position 0 = No assistance.
2Positions 1 and 2 = economic. In these positions, your e-bike will consume less energy, but the
power may not be enough to tackle an incline.
3Positions 3 and 4 = medium assistance.
4Position 5 = maximum power. On this position, your e-bike provides you with the most assistance
but also consumes the most energy.
To scroll through the assistance levels, press the UP and DOWN buttons.
The power selector is located close to the left handle on the handlebar.
Assistance
level
Two triggers for
raising or lowering the
speed.
Speed level
indicator

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3.3 Display and controls:
Start-up aid : Pressing and holding the DOWN button (located under the control) will initiate a start-up,
which enables the e-bike to start without pedalling.
Speed information: Pressing and holding the UP button allows you to select the desired speed
information: instantaneous, average (avg) or maximum (max).
Night mode: Pressing and holding the UP and MODE buttons simultaneously will switch the backlighting
on the display on and off.
DOWN Arrow
Decreases assistance
level
MODE Button
Turns system on and off
(Press for 3 secs)
UP Arrow
Increases assistance
level
Assistance level
Charge level
Clock
Speed
information
TIME or ODO

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Switching from ODO info to TIME info: One quick press on the MODE button allows you to switch
between the two. ODO shows the total number of kilometres travelled since the bike was first used. TRIP
shows the number of kilometres travelled on your current journey.
Clock settings: After selecting the ODO mode, press and hold Down and MODE simultaneously until
you are able to access the clock settings.
Set the hour using the UP and DOWN buttons.
Press briefly on the MODE button to move to the minutes setting.
Set the minutes using the UP and DOWN buttons.
Press and hold the MODE button to accept your changes and return to normal mode.
Reset trip information (km travelled, average speed, maximum speed): After selecting the TIME mode,
press and hold Down and MODE simultaneously to reset the trip data to zero.
3.4Electric assistance:
3.4.1 Operation:
Your Enara is an electrically-assisted bike: it is equipped with an electric motor, which is located in the
crankset. This motor starts automatically (if the ignition is on and the battery is charged) when and only when
you are pedalling (with the exception of the 6 km/h button).
Power assistance is initiated by a torque sensor, which cuts off the motor's power supply as soon as the
crankset stops turning.
The motor also stops:
•When you use one of the two brakes;
•When you have reached the speed limit of 25 km/h.
This principle enables the motor to give you its full power when you need it and to save battery power when
you are descending or on flat ground.
This type of energy management gives you a longer battery life per charge. These functions and the energy
management are carried out by an electronic control unit or “controller”.

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3.4.2 Performance:
The power-assisted speed of your e-bike is limited to 25 km/h. At this speed the motor's power supply is
automatically cut off.
The battery life per charge of your bike depends on several factors:
❖Weight transported:
The expected performance of your bike is based on an average load of 75 kg.
❖External temperature:
The expected performance of your bike is based on an external temperature of roughly 20°C.
Performance decreases below this temperature, but is only really discernible below 5°C.
❖Battery wear:
Your battery is designed to deliver stable performance for 750 charge/discharge cycles (or an average
use of 3 years). The battery will still be operational after those 750 cycles but its performance and
therefore range per charge will decrease proportionally.
❖But the battery life per charge mainly depends on how you use the bike:
The theoretical battery life per charge is based on almost continuous use of the motor over flat or
slightly undulating ground (10 to 20% slopes). If your travel is on flat ground and includes a number
of descents (even if slight), your battery life is increased. If you are ascending inclines of more than
5% (the motor “struggles" above a grade of 8%), your battery life will diminish proportionally.
3.4.3 Technical specifications of the power-assistance system:
Motor: Crankset - Neoassist 250 watts –70 Nm
Battery: Lithium ion cell 48 V –500 Wh or 680 Wh
Life cycle: 750 complete charge/discharge cycles under normal load conditions.
Battery life per charge: 70 to 80 km for a 500 Wh battery
80 to 100 km for a 680 Wh battery
(for a user weighing 75 kg at a speed of 18 km/h on a journey in Eco mode).

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3.4.4 The electric motor:
The 250-watt Neoassist electric motor is located in the crankset. It requires no maintenance on your part and
has the benefit of a two-year manufacturer's warranty. After 3 years or 25,000 kilometres, we advise you to
get it checked by an authorised dealer or specialist. Although it is designed to resist water, we do not
recommend cleaning it with a high-pressure jet.
3.5.4 Starting up the battery:
Your e-bike’s battery does not require any ignition and shuts down automatically in case of prolonged non-
usage.

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4 –CHARGING THE BATTERY:
4.1 NEOMOUV Lithium Ion 48-volt charger
CHARGER FEATURES
48-volt model
JCLC109V55
Smart charger for a Lithium Ion battery
Voltage
AC100V-240V
Frequency
47-63 Hz
Charging voltage (load)
54.6 V
Output current
2.0 A
LED power indicator: red
Charging
LED charge indicator: green
Charged or disconnected from
the battery
Efficiency (at full load)
100 %
Operating temperature range
Between 10° C and 35° C
Humidity
<+ 90 %
Safety standard
EN60335 –1 : 2012 + A11 + A13
Weight
300 g
The charger that comes with your bike is compliant with CE manufacturing standards, and with the IEC/EN
60335-1 environmental protection standards. It has been specially designed to recharge the battery of your
electric bike. It will fully recharge your battery in 4 to 6 hours dependent on the ambient temperature and
wear of the battery. This charging time, referred to as “slow”, is deliberate in order to preserve the life of your
battery.
It is easy to operate: plug the charger’s output jack into your battery’s socket, then plug it into the mains.
Your charger has an LED charging diode that shows the battery charge level. It is red when the battery is
charging and changes to green once the battery has been charged.

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4.1.1 Precautions (safety instructions):
•Do not connect the charger plug to the mains with wet hands (risk of electrocution).
•All charging must be carried out in a ventilated area.
•Always check that the charger is compatible with the local power supply.
•Do not place the apparatus in a damp environment or near a flammable or explosive substance while it
is charging (any charge producing heat involves the risk of fire or explosion).
•Do not store the apparatus while it is hot.
•Do not charge a faulty or worn-out battery.
•Do not leave a plugged-in charger and its connections within the reach of children.
•Do not attempt to disassemble the charger.
4.1.2 Protecting the charger:
•Do not expose it to rain.
•Do not leave the charger disconnected from the power supply (220 volts) but plugged into the battery.
•Do not submerge the charger.
•Do not place any objects on the charger or cover it.
•Look after the charger’s input and output cables.
•To protect the charger after a long charging period (more than 24 hours), disconnect the electrical
connection and let the device rest in a dry and ventilated space.
•Avoid leaving the charger connected to the mains for more than 24 hours.
WARNING! FOR YOUR SAFETY,OPENING THE CHARGER IS PROHIBITED (RISK OF ELECTRIC SHOCK –HIGH
VOLTAGE). CONTACT YOUR DEALER SHOULD ANY FAULTS OCCUR WITH YOUR CHARGER.
FOR YOUR SAFETY,ALSO LOOK AT THE PICTOGRAMS ON THE BACK OF THE CHARGER.
1) Compliance with CR standards
2) Double insulation
3) Do not throw out with household waste
4) Comply with the polarity

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4.2 Battery
Your battery has a serial number. This can be found underneath the battery.
Your battery is assembled in a special container. We strongly recommend that you do not attempt to open or
disassemble it. Any breaking of the warranty label will automatically void the warranty.
To remove the battery from its housing, you must open the lock using the key and push the battery to the
right of the bike.
To put the battery back, you must first position the base correctly and then rock the battery back into its
housing.
You can charge your battery while it is on the bike or remove it from its holder and then charge it always
using the plug located at the back of it.
For safe charging, first connect the charger to the battery and then connect the charger's standard plug to the
mains (220V/50 Hz).
Check that the charger is working correctly (see section 4.1).
Battery lock

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Recommendations / precautions to take with your battery:
•Avoid any proximity to sources of heat.
•Avoid any short circuits on the motor’s charging and plug connections.
•Only use the battery for its intended purpose.
•Do not expose the battery to temperatures higher than 40°C and lower than –20° C.
•Never drop the battery; put it in a stable place.
•Warning! There is a risk of short circuiting and overheating in the event of any impact on batteries that are
particularly fragile.
•Always check that the charger is compatible with the local power supply.
•When charging is finished, it is recommended that you disconnect the charger from the battery.
•During periods when the bike is not in use, store the battery in a cool, dry place at a temperature above 10°
C and lower than 40° C.
•Never leave your battery completely discharged for longer than 3 days, as this may damage it.
•In case of prolonged non-use, you must recharge the battery once every two months.
•Never leave the battery exposed to the sun for long periods of time.
•Never let a child play with or handle the battery.
•Never charge the battery in the rain or in damp surroundings.
•Never open the battery. Opening it may lead to a significant risk of electrocution and void the warranty.
•Never spray the battery directly with water or any other liquid.
•Never submerge the battery.
•Only use the charger provided to charge your battery. Using any other charger that is not adapted for the battery
may result in an accident.
WARNING! IN CASE OF VERY INFREQUENT USE OF THE BATTERY (ONCE EVERY 2MONTHS ONLY), THE
BATTERY’S CAPACITY WILL DIMINISH MUCH MORE RAPIDLY THAN WITH REGULAR USE.THE BATTERY’S ENERGY
COMES FROM A CHEMICAL REACTION THAT REQUIRES SUFFICIENTLY REGULAR ACTIVATION TO MAINTAIN ITS
EFFECTIVENESS.
WARNING! YOU MUST NOT THROW YOUR BATTERY OR CHARGER OUT WITH YOUR HOUSEHOLD WASTE.A
SELECTIVE COLLECTION SYSTEM FOR THIS TYPE OF PRODUCT HAS BEEN SET UP IN MOST TOWNS:YOU CAN
CONTACT YOUR LOCAL COUNCIL FOR FURTHER INFORMATION.ELECTRICAL AND ELECTRONIC PRODUCTS CONTAIN
TOXIC SUBSTANCES THAT ARE HARMFUL TO THE ENVIRONMENT AND HUMAN HEALTH AND THEREFORE MUST BE
RECYCLED.
Your battery is recyclable after use. Return it to your dealer.
Also read carefully the indications listed on the battery's sticker:
The battery provided with your e-bike conforms with:
•Standards EN61000-6-1 et EN61000-6-3;
•Directive UN38.3 on the transport of dangerous goods;
•Directive 2006/66/EC.

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5 –ADVICE FOR INCREASING BATTERY LIFE PER CHARGE:
Depending on the battery in your e-bike, the battery-life range is 70 to 80 km (500 Wh battery) or 80 to 100
km (680 Wh battery) for a user weighing 75 kg at a an average speed of 18 km/h on a journey in Eco mode.
•At start-up: set power assistance to position 1 and choose a medium development on the derailleur.
If your route is uphill, position the derailleur on the small development and use the 6 km/h position.
•In traffic jams: set power assistance to position 1 and your derailleur to small or medium
development according to the frequency of the stops you will have to make.
•Hill start: before you stop, set your derailleur to small development, and set the power assistance
according to the incline.
•Climbing a tougher hill: if you are climbing a hill and the speed reduces too much, you can opt for
more powerful assistance. You will then feel the power assistance increase. If this is insufficient, set
your derailleur to the small development (your energy consumption will be greater and your battery
range will be reduced).
•Route without stops: if your route has no obstacles (no traffic lights, traffic jams or rough roads),
you can set your bike to cruising speed. Pick your assistance level and set the derailleur to the large
development. This will allow you to go faster while saving energy.
•Descending: you stop pedalling (freewheeling) or you pedal normally but without effort while
adapting your speed selection and you let yourself move steadily.
•To prolong battery power: start up in position 1. Once your bike has started, set your assistance
level and set the derailleur to the large development. Maintain a constant speed. Your battery charge
will last longer.

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6 - UPKEEP AND MAINTENANCE:
6.1 Upkeep:
To keep your bike in good working order, maintain it regularly:
-Replace the brake pads as soon as they become worn.
-Clean your bike regularly with a sponge and soapy water.
-Do not use detergent or petrol, or a high-pressure jet spray.
-Clean and lubricate the bearings every 6 months.
When you are cleaning your bike, take particular care:
-To clean, rinse, and dry the different parts of the bike, and wipe off any standing water to
avoid the risk of early corrosion.
6.2 Lubrication:
Lubricate lightly and regularly:
-The chain (about once a month)
-The derailleur cable (once a year)
6.3 Maintenance:
Like any mechanical component, a bicycle is also subject to stress and wear.
Different materials and components may react differently to wear or erosion.
If the lifespan of a component has been exceeded, it may break suddenly, potentially causing injury to the
rider. Cracks, scratches, and discolouration in areas that are subjected to high stress indicate that the
component has exceeded its lifespan and should be replaced.
DO NOT USE LUBRICANTS ON THE SURFACE OF THE WHEEL RIMS OR ON THE TYRES.
CHECK THE CONDITION AND CORRECT FUNCTIONING OF THE SIGNALLING DEVICES (E.G., BULBS, ETC.), AND
CLEAN THEM IF NECESSARY WITH A DRY CLOTH.

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7 - SAFETY –RECOMMENDATIONS:
Regularly check the following points:
•The tightness of the wheels (25 Nm for the front, 25 NM for the rear).
•Tyre wear (replace the tyre as soon as the wear indicator has been reached) and adjust the pressure to
between 60 and 65 psi (2.8 to 4.5 bars). Your bicycle’s tyres are compatible with the rim base, so no
modifications must be made to these. only the appropriate spare parts (tires, inner tubes, brake friction
elements, etc.) are to be used. Contact your dealer for more information.
•Check the tightness of the handlebars (6 Nm), pedals (20 Nm), and saddle (6 Nm).
Because of its weight and motor inertia, allow ample distance for braking your e-bike, especially in wet
weather.
On public roads, everybody who is rides a bike must respect and apply the provisions of the highway code of
the country they are in as well as the legal requirements for this type of transport. (e.g., lights, signalling,
wearing a helmet (recommended), reflective devices, etc.).
For the safe use of your bike, we recommend periodically checking and inspecting: the brakes (wear of the
pads), the condition of the wheel rims and spokes (wear of the wheel rims and spokes), the condition of the
tyres, the steering (fastenings, tightness of the wheel nuts) and all other parts specific to your vehicle. The
wheel rims must be smooth, without any cracks, breakage, or deformities. If you notice any anomaly with the
wheel rims, please get them checked immediately.
WARNING! Like any mechanical component, a bicycle is also subject to high levels of stress and wear.
Different materials and components may react differently to wear or erosion. If the predicted lifespan of a
component has been exceeded, it may break suddenly, potentially causing injury to the rider. Cracks,
scratches, and discolouration in areas that are subjected to high stress indicate that the component has
exceeded its lifespan and should be replaced.
For your safety, it is equally important to replace any critical components that are showing signs of wear or
any other problem (e.g., tyres, wheel rims, etc.) with original parts. Contact your dealer.
DO NOT SIT ON THE BIKE WHEN IT IS ON ITS STAND,AS THERE IS A RISK THAT IT MAY BREAK AND YOU COULD
HAVE AN ABRUPT FALL.
Stay alert; do not spend too much time looking at the bike’s display while you are driving.
For your safety, it is recommended to routinely have the bike lights on.
We strongly recommend that you wear a helmet.
Wearing a high-visibility vest is mandatory when riding in traffic at night, or on days when the visibility is poor.