Net2Phone Max 410 User manual

MAX 410
TM
User
Guide
Version 1.0
VoIP Gateway
MAX 420
TM
MAX 430
TM

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The specifications and information regarding the products in this manual are subject to change without notice. All
statements, information, and recommendations in this manual are believed to be accurate but are presented
without warranty of any kind, express or implied. Users must take full responsibility for their application of any
products.
The software license and limited warranty for the accompanying product are set forth in the information packet
that shipped withthe product and are incorporated herein by this reference. If you are unable to locate the
software license or limited warranty, contact your Net2Phone representative for a copy.
The following information is for FCC compliance of Class A devices: This equipment has been tested and found to
comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed
to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be
required to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: The equipment described in this manual
generates and may radiate radio-frequency energy. If it is not installed in accordance with Net2Phone's
installation instructions, it may cause interference with radio and television reception. This equipment has been
tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part
15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference
in a residential installation. However, there is no guarantee that interference will not occur in a particular
installation.
Modifying the equipment without Net2Phone's written authorization may result in the equipment no longer
complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the
equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or
television communications at your own expense.
You can determine whether your equipment is causing interference by turning it off. If the interference stops, it
was probably caused by the Net2Phone equipment or one of its peripheral devices. If the equipment causes
interference to radio or television reception, try to correct the interference by using one or more of the following
measures:
· Turn the television or radio antenna until the interference stops.
· Move the equipment to one side or the other of the television or radio.
· Move the equipment farther away from the television or radio.
· Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain
the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.)
Modifications to this product not authorized by Net2Phone could void the FCC approval and negate your authority
to operate the product.
Notwithstanding any other warranty herein, all document files and software of these suppliers are provided "as is"
with all faults. Net2Phone and the above-named suppliers disclaim allwarranties, expressed or implied,including,
without limitation, those of merchantability, fitness for a particular purpose and non-infringement or arising from a
course of dealing, usage, or trade practice.
In no event shall Net2Phone or its suppliers beliable for any indirect, special, consequential, or incidental
damages, including, without limitation, lost profits or loss or damage to data arising out of the use or inability to
use this manual, even if Net2Phone or its suppliers have been advised of the possibility of such damages.
Net2Phone MAX 410/420/430, net2phone, and the Net2Phone logo are registered trademarks of Net2Phone, Inc.
in the US and certain other countries. All other trademarks mentioned in this document are the property of their
respective owners.
Net2Phone MAX 410/420/430 User Guide
Rev. 1.0 September 2001
Copyright © 2001, Net2Phone, Inc. All rights reserved
The use, disclosure, modification, transfer, or transmittal of this work for any purpose, in any form, or by any
means,without the written permission of Net2Phone, is strictly forbidden.
Printed in Korea

Table of Contents
1. OVERVIEW ................................................................................................................................................................1
1.1 SYSTEM FEATURES...................................................................................................................................................1
1.2 ABOUT THIS GUIDE..................................................................................................................................................1
1.3 HARDWARE SETUP....................................................................................................................................................2
1.3.1 Hardware Requirements................................................................................................................................2
1.3.2 Additional Requirements................................................................................................................................2
1.3.3 The Hardware Setup Procedure...................................................................................................................2
1.4 LOCATING YOUR FXS AND/OR FXO PORTS........................................................................................................3
1.4.1 Physical Port Numbering...............................................................................................................................3
1.5 INSTALLINGTHE MAX 410/420/430 UNIT...........................................................................................................4
1.5.1 Connecting the MAX 410’s FXO Ports to a PBX......................................................................................5
1.5.2 Connecting the MAX 420’s FXS Ports to a PBX.......................................................................................6
1.5.3 Connecting the MAX 430’s FXS/ FXO Ports to telephone / PBX..........................................................7
2. CONNECTING THE NET2PHONE MAX 410/420/430 TO A LAN...............................................................8
2.1 CONNECT INGTHE MAX 410/420/430 TO A DHCP LAN..................................................................................8
2.1.1 Obtaining the MAX 420/430’s DHCP IP Address via a Telephone Keypad........................................8
2.1.2 Connecting to the MAX 410 through a Serial Cable................................................................................8
2.2 CONNECTING TO A LAN WITH STATIC IP ADDRESSES.....................................................................................11
2.2.1 Entering Static IP addresses from a Telephone Keypad........................................................................11
2.2.2 Entering Static IP Addresses via HyperTerminal (MAX 410)...............................................................13
3. LOGGING IN TO THE MAX WEB MANAGER ..............................................................................................16
4. USING THE MAX WEB MANAGER ...................................................................................................................19
4.1 NETWORK AND VOICE CONFIGURATION.............................................................................................................19
4.2 CONFIGURING FIREWALLS.....................................................................................................................................21
4.3 CONFIGURING ACCOUNTS.....................................................................................................................................22
4.3.1 Single Account Management.......................................................................................................................22
4.3.2 Multiple Account Management...................................................................................................................23
4.3.3 The Login Button...........................................................................................................................................23
4.4 IVR (INTERACTIVE VOICE RESPONSE) CONFIGURATION.................................................................................24
4.4.1 The Remote Access IVR Configuration Table..........................................................................................24
4.4.2 The MAX-to-MAX IVR Configuration Table............................................................................................27
4.5 THE CURRENT ROUTING TABLE...........................................................................................................................31
4.5.1 Logical Port Numbering..............................................................................................................................32
4.5.2 Adding an Entry to the Current Routing Table........................................................................................33

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4.6 SYSTEM INFORMATION AND COMMANDS...........................................................................................................34
4.7 OTHER WEB MANAGER FUNCTIONS....................................................................................................................35
4.7.1 Load Default Config.....................................................................................................................................35
4.7.2 Show Log Messages......................................................................................................................................36
4.7.3 Restart System................................................................................................................................................37
4.7.4 Upgrading the System Software..................................................................................................................38
5. PLACING CALLS .......................................................................................................................................................39
5.1 THE POUND KEY.....................................................................................................................................................39
5.2 PLACING CALLS TO THE PSTN.............................................................................................................................39
5.3 MAX-TO-MAX CALLING.....................................................................................................................................39
5.3.1 Calling a MAX 420’s FXS port from another MAX................................................................................39
5.3.2 Calling a MAX 410’s FXO port from another MAX...............................................................................39
APPENDICES ........................................................................................................................................................................41
APPENDIX A –TROUBLESHOOTING..................................................................................................................................41
A. 1 Common mechanical installation problems and corrective actions.........................................................41
A. 2 Common network connection problems.........................................................................................................42
A. 3 Common configuration problems...................................................................................................................43
A. 4 Problems using the MAX 410/420/430..........................................................................................................44
APPENDIX B –TECHNICAL SUPPORT ................................................................................................................................45
APPENDIX C –SYSTEM SPECIFICATIONS..........................................................................................................................46
APPENDIX D –PHYSICAL AND LOGICAL PORT NUMBER TABLE..................................................................................47
APPENDIX E –APPROVALS AND LISTINGS.......................................................................................................................48
INDEX.................................................................................................................................................................................49

Page 1
1. Overview
1.1 System Features
Congratulations on your purchase of the Net2Phone MAX 410/420/430!
The MAX 410/420/430 is a VoIP device that allows you to make multiple outgoing calls over the
Internet using a single Ethernet LAN connection. The MAX 410/420/430 works like a gateway to
convert the analog signal from your telephones to VoIP (Voice over Internet Protocol). It then uses
the LAN’s broadband connection to send calls over the Internet via Net2Phone’s service platform.
Since Net2Phone calls bypass most of the PSTN (Public Switched Telephone Network), the result is
significant savings on long-distance communications services.
The MAX 410/420/430 is a stand-alone device that connects directly into an existing LANthrough an
RJ-45 port. MAX 410 contains four FXO ports,MAX 420 contains four FXS ports and MAX 430
contains 3FXS / 1 FXO ports .
FXS (Foreign Exchange Station) interfaces are used to connect standard analog devices such as
corded and cordless telephones or fax machines. Optionally, they may be connected to the analog
trunk card on PBX, APBX, or KPS (Key Phone System) systems. They are used to place outgoing
calls over the Internet and to receive incoming calls from other Net2Phone devices.
FXO (Foreign Exchange Office) ports connect to the analog line card on a PBX, APBX, or KPS (Key
Phone System), or to an analog phone jack, to provide connectivity to the MAX from phones both
inside and outside of the PBX system. In addition to the FXS functions, FXO ports provide limited
IVR (Interactive Voice Response) functionality, which includes multiple options for caller greetings,
passwords, and Internet call forwarding. This allows the MAX 410 to assume many IVR functions
when they are not provided by the PBX.
A separate port with its own telephone line connection to the PBX, or to an analog telephone, is
required for every concurrent telephone call (or conversation). For example, if capability for 3
concurrent calls is desired, then the MAX must have at least 3 ports connected to the PBX or to
analog telephones.
The Net2Phone MAX 410/420/430 features several proprietary QoS (Quality of Service)
enhancements, including:
?? G.168 echo cancellation
?? Voice activity detection (VAD)
?? Comfort noise generation (CNG)
?? Dynamic jitter buffer control
1.2 About This Guide
This User Guide, as well as the other instructional literature that accompanies the Net2Phone MAX
410/420/430, is intended for people who have a moderate degree of experience installing networking
equipment such as routers, hubs, servers, and switches, and are familiar with basic wiring and
cabling practices.
In addition to this User Guide, the MAX 410/420/430 is shipped with three product manuals:
?? A Quick Start Guide that describes hardware installation, cabling, and configuration for a
basic, uncomplicated installation.
?? A Hardware Installation Guide that describes hardware installation, cabling, and safety-
related issues.
?? A Command Reference Guide for advance configuration of the MAX 410/420/430 through a
serial connection. (In CD-ROM format)
Net2Phone MAX 410/420/430 User Guide Section 1 –Overview

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1.3 Hardware Setup
1.3.1 Hardware Requirements
To use the Net2Phone MAX 410/420/430, you will need:
?? A Net2Phone MAX 410/420/430 unit and power cord.
?? A Local Area Network (LAN) with a broadband connection which must not have proxy
server caching.
?? If your LAN uses static addresses: an IP address, netmask, and gateway address for the
MAX.
?? With FXS ports: a corded or cordless analog telephone, and additional analog devices as
desired for each port. Optional: a PBX, APBX, or KPS with an analog trunk card installed.
?? With FXO ports: a PBX, APBX, or KPS with an analog line card installed.
?? A Net2Phone account number and PIN (available from your reseller).
?? A separate port with its own telephone line connection to the PBX, or to an analog
telephone, is required for each concurrent telephone call (or conversation) desired. For
example, if capability for 3 concurrent calls is desired, then the MAX must have at least 3
ports, each connected to the PBX or to an analog telephone.
1.3.2 Additional Requirements
To configure and manage the unit, you will need:
?? A PC or Mac workstation with any recent Web browser, connected to the LAN.
?? For MAX units with FXO ports only (for initial LAN configuration):
–The HyperTerminal PC application (included in all Microsoft operating systems), or
an equivalent terminal-emulator application.
–a standard serial cable (see Section 2.1.2.1)
NOTE: On a MAX 410, LAN settings must be configured using a PC with a serial cable connection.
For details, see Section 2.1.2, Connecting to the MAX 410 Through a Serial Cable, in this Guide.
1.3.3 The Hardware Setup Procedure
1.3.3.1 The Hardware Installation Guide
A Hardware Installation Guide that describes hardware installation, cabling, and safety-
related issues was provided along with your MAX 410/420/430 unit. Please read that manual
in its entirety before beginning your hardware installation. Make sure you completely
understand the issues discussed and, in particular, the safety warnings given.
Net2Phone MAX 410/420/430 User Guide Section 1.3 –Overview and Hardware Setup

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1.3.3.2 Steps in the Hardware Setup Procedure
The steps you will follow to set up your Net2Phone MAX 410/420/430 are:
1. Install the MAX 410/420/430 unit in its location and connect the cabling.
2. Configure the LAN settings on the MAX 410/420/430 so that it communicates with your
LAN.
3. Log in to the MAX 410/420/430 Web Manager.
4. Finish configuring your FXS ports via the Web Manager.
5. Test your installation by making an Internet telephone call.
1.4 Locating Your FXS and/or FXO Ports
You need to be able to identify the MAX’s physical port numbers before you can begin
configuring its LAN settings.
The RJ-11 sockets are visible on the MAX’s rear panel. Figure 1, below, shows the rear panel of
a MAX with 4 ports.
1.4.1 Physical Port Numbering
Figure 1 illustrates the physical port numbering on the MAX 410/420/430’s rear panel for a unit
with 4 ports installed. These numbers are referenced by the MAX Web Manager when
identifying ports, setting up the MAX’s features and configuring Net2Phone calling accounts.
As the illustration shows, the ports are numbered from left to right. The left-most port is port
number 1 and the last one on the right is number 4.
Ports also have logical numbers, used by the Routing Table, which are different from their
physical numbers. (See Section 4.5, Routing Table, in this Guide).
Figure 2 MAX 430
Net2Phone MAX 410/420/430 User Guide Section 1.4 –Locating Your FXS and/or FXO Ports
Figure 1 MAX 410

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1.5 Installing the MAX 410/420/430 Unit
Proceed with installation as follows:
1. Install the unit in a well-ventilated area. If it is to be placed on a surface rather than in a rack,
be sure that all four rubber feet are in place to allow for proper air circulation. Do not place
objects in excess of 20 pounds on top of the unit.
Please refer to the Net2Phone MAX 410/420/430 Hardware Installation Guide and observe
the safety precautions listed.
2. Connect an analog telephone to any one of the FXS ports. (MAX-420)
NOTE: For MAX 410, initial LAN configuration is done via a PC connected to the MAX through its
serial port, using the HyperTerminal terminal-emulator application (or equivalent), which is
included with all Microsoft™ operating systems. This procedure is explained in Section 2.1.2.1,
Connecting to the MAX 410/420/430 Using HyperTerminal.
3. Connect the RJ-45 LAN port to a hub or switch.
4. Connect your FXS and/or FXO ports to your PBX as per the illustrations in Figures 3, 4,and 5,
below.
Net2Phone MAX 410/420/430 User Guide Section 1.5 –Installing the MAX 410/420/430 Unit

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1.5.1 Connecting the MAX 410’s FXOPorts to a PBX
COIC/COIB: Central Office Interface Card or Board
PBX: Private Branch Exchange
PSTN: Public Switched Telephone Network
Trunk or CO Line: line from Central Office switch
Net2Phone MAX 410/420/430 User Guide Section 1.5 –Installing the MAX 410/420/430 Unit
Figure 3

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1.5.2 Connecting the MAX 420’s FXSPorts to a PBX
PBX: Private Branch Exchange
PSTN: Public Switched Telephone Network
SLIC/SLIB: Subscriber Line Interface Card/Board
SLT: Single Line Terminal or Telephone (analog telephone)
Trunk or CO Line: line from Central Office switch
Net2Phone MAX 410/420/430 User Guide Section 1.5 –Installing the MAX 410/420/430 Unit
Figure 4

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1.5.3Connecting the MAX 430’s FXS/ FXO Ports to telephone / PBX
When you have finished connecting the MAX’s FXS and FXO ports as illustrated above, plug the
unit into a power outlet and turn it on.
Your Net2Phone MAX 410/420/430 hardware setup is now complete. The next step is to
configure the unit to communicate with your LAN so that you can browse the MAX Web Manager.
Net2Phone MAX 410/420/430 User Guide Section 1.5 –Installing the MAX 410/420/430 Unit
Figure 5

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2. Connecting the Net2Phone MAX 410/420/430 to a LAN
Whether your LAN uses DHCP or static addresses, you can set the MAX 410/420/430’s LAN
configuration in either of two ways:
?? via a touch-tone keypad, or
?? through a serial connection via the HyperTerminal terminal-emulator application.
Section 2 will explain how to set the MAX 410/420/430’s LAN configuration using either method.
NOTE: On a MAX 410, LAN settings must be configured using a PC with a serial cable connection
using the HyperTerminal terminal-emulator application, which is included with all MS operating
systems.
2.1 Connecting the MAX 410/420/430 to a DHCP LAN
Section 2.1 explains how to connect your Web browser to the Net2Phone MAX 410/420/430 if your
LAN uses DHCP addressing. If your LAN uses static IP addresses, skip to Section 2.2, below.
The Net2Phone MAX 410/420/430’s default configuration is for DHCP (Dynamic Host Configuration
Protocol). Therefore, if your LAN is using DHCP, the Net2Phone MAX 410/420/430’s IP address
parameters were configured automatically when you connected it to the LAN. In this case, you only
need to know the IP address that was assigned to the unit by the LAN before you can browse the
MAX Web Manager, MAX 410/420/430’s Web-based configuration system. If your LAN is using
DHCP, configuring the Net2Phone MAX 410/420/430 will entail the following steps:
1. Obtain the MAX 410/420/430’s current IP address.
2. Log in to the MAX Web Manager.
3. Set the required configuration parameters in the MAX Web Manager.
2.1.1 Obtaining the MAX 420/430’s DHCP IP Address via a Telephone Keypad
The handiest way to query the MAX 420’s current IP address is usually from a telephone keypad
(if an FXS port is present). To use this procedure you will need a standard analog corded or
cordless touch-tone telephone.
1. Get a pencil and paper to write down the IP address.
2. Connect an analog telephone to any FXS port on the Net2Phone MAX 410/420/430.
3. Pick up the telephone handset and dial ***1 (***1 on the keypad). The voice prompt
responds, “Your address is…” and the IP address is announced.
4. Write down the address and hang up the telephone. If you need to hear the address again,
hang up the telephone, then repeat step 3.
You are now ready to finish setting up the Net2Phone MAX 410/420/430 using the MAX Web
Manager. Proceed to Section 3, Logging In to the MAX Web Manager.
2.1.2 Connecting to the MAX 410 through a Serial Cable
Although the serial connection allows you to set many of the Net2Phone MAX 410/420/430’s
parameters, this section will only explain how to connect to the MAX and obtain its DHCP IP
address. The remaining configuration tasks can then be completed more easily via the MAX
Web Manager.
NOTE: For MAX 410, its LAN settings can only be configured using this method.
Net2Phone MAX 410/420/430 User Guide Section 2 –Connecting the MAX 410/420/430 to a LAN

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2.1.2.1 Using HyperTerminal
For this procedure you will need a standard serial cable (D-sub 9-pin, male-to-female,
straight-through connection) as shown in Figure 6, and a PC or Mac running the
HyperTerminal terminal-emulator program (or an equivalent), which is included in Microsoft
operating systems. It is usually found in the Programs menu, under Accessories.
1. With the power to the Net2Phone MAX 410 turned OFF, connect the cable from the
unit’s serial port to one of the PC’s serial ports. Note which of the PC’s serial ports you
are using.
2. Launch HyperTerminal and set up a new connection.
3. In the dialog box, specify the appropriate serial port, and set the serial communication
parameters as follows:
Baud rate 19200
Parity None
Character size 8
Stop Bit 1
Flow Control None
5. Power-on the Net2Phone MAX 410, then press Ron your PC. The boot messages are
displayed, followed by the command prompt n2p:>.
n2p is the default system name with which the unit is shipped. This can be replaced by a
system-name you select, such as MY_MAX:>. To change the system name, see Section
4.6 in this Guide, System Information and Commands, or Section 2.5 in the Net2Phone
MAX 410/420/430 Command Reference Guide.
6. Press the Rkey. The Login: prompt is displayed.
7. Three default user IDs are provided:
??root
??manager
??sysadm
Type one of these user IDs at the Login: prompt, followed by the Rkey. For example, type
root, followed by the Rkey. The Password:prompt appears.
8. At the Password: prompt, type the default password, n2p, followed by the Rkey. The
command line prompt n2p:> appears. You are now logged in.
NOTES:
?? Net2Phone MAX 410/420/430 provides three fixed user (or manager) names.
?? You can change any manager’s password, but managers cannot be created, deleted,
or renamed.
Net2Phone MAX 410/420/430 User GuideSection 2.1 –
Connecting the MAX 410/420/430 to a DHCP LAN
Figure 6

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?? Manager names and passwords are case sensitive.

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2.1.2.2 Obtaining the MAX’s DHCP IP address via HyperTerminal
If your LAN uses static addresses, refer to Section 2.2in this Guide, Entering Static IP
Addresses via HyperTerminal.
1. Make a serial connection from your computer to Net2Phone MAX 410 (refer to Section
2.1.1, above.)
2. After logging in to the MAX 410, type /config/ip at the command prompt. The
active directory changes to /config/ip and the prompt becomes
n2p:/config/ip>.
3. Type cfollowed by the Rkey. The MAX 410’s IP address and netmask are listed on
the screen. Write them down and keep them for future reference.
If your LAN uses DHCP, you are now ready to finish setting up the Net2Phone MAX
410/420/430 using the MAX Web Manager. Proceed to Section 3, Logging In to the MAX
Web Manager.
2.2 Connecting to a LAN with Static IP Addresses
This section explains how to connect your Web browser to the Net2Phone MAX 410/420/430 if your
LAN uses static IP addresses, using either a telephone keypad or serial connection. The process will
entail the following steps:
1. Disable DHCP in the MAX 410/420/430.
2. Enter a static IP address.
3. Enter a netmask address.
4. Reset the unit.
5. Log in to the MAX Web Manager.
6. Set the required configuration parameters in the MAX Web Manager.
2.2.1 Entering Static IP addresses from a Telephone Keypad
If your LAN uses static IP addresses, the most practical way to set up the MAX 420 is to enter
an IP address and netmask from a telephone keypad. You can then finish setting up the unit
while browsing the MAX Web Manager.
2.2.1.1 Disabling DHCP from a telephone keypad (MAX 420/430)
Since the Net2Phone MAX 410/420/430 is shipped with DHCP enabled, you need to disable
DHCP to use static IP addresses. To disable DHCP, proceed as follows:
1. Connect an analog telephone to any RJ-11 port on the MAX 410/420/430.
2. Lift the handset and dial ***5 (the disable DHCP parameter code). The voice prompt
announces, “DHCP is disabled now. Please press pound”.
3. Press the pound key (#).
4. Hang up the telephone.
DHCP is now disabled.
2.2.1.2 Entering an IP address from a telephone keypad (MAX 420/430)
Ask your LAN administrator for the IP address that will be assigned, the LAN’s netmask
address, domain name, and any other IP parameters that can be provided.
Net2Phone MAX 410/420/430 User GuideSection 2.2 –
Connecting to a LAN with Static IP Addresses

Page 12
To enter the IP address:
1. Lift the telephone handset and dial ***2 (the IP address parameter code). The voice
prompt responds, “Please enter your IP address.”
2. Dial the numbers for the IP address you wish to enter on the telephone keypad. Use
the star key (*) to replace the periods in the address and end with the pound key (#).
For example, if you want to enter the IP address 192.168.172.19, you would enter
192*168*172*19# from your telephone keypad.
The voice prompt responds, “Your IP address is…” and repeats the address you
entered.
3. If the new address is correct, simply hang up the telephone. If the new address is
incorrect, hang up the telephone and repeat from step 1, above.
4. Reset the Net2Phone MAX 420 to activate the changes. To do this, power-off the unit,
wait 10 seconds, and turn it on again.
You are now ready to finish setting up the Net2Phone MAX 420 using the MAX Web
Manager. Proceed to Section 3, Logging In to the MAX Web Manager.
2.2.1.3 Entering a netmask address from a telephone keypad (MAX 420/430)
To enter a netmask address:
1. Lift the handset and dial ***3(the netmask parameter code). The voice prompt
responds, “Please enter your netmask.”
2. Proceed as in step 2, above, entering the desired netmask address from the
telephone keypad.
The voice prompt responds, “Your netmask address is…” and repeats the address
you entered.
3. Proceed as in step 3, above.
4. Reset the Net2Phone MAX 420 as directed in Step 4 in Section 2.2.1.2, above.
The new netmask address is now in effect.
If you are using static IP addresses, you are now ready to finish setting up the Net2Phone
MAX 420 using the MAX Web Manager. Proceed to Section 3, Logging In to the MAX Web
Manager.
2.2.1.4 Re-enabling DHCP from a telephone keypad (MAX 420/430)
If you need to re-enable DHCP in the Net2Phone MAX 420, proceed as follows:
1. Lift the handset and dial ***4 (the enable DHCP parameter code). The voice prompt
announces, “DHCP is enabled now. Please press pound.”
2. Press the pound key (#).
DHCP is now enabled.
Net2Phone MAX 410/420/430 User GuideSection 2.2 –
Connecting to a LAN with Static IP Addresses

Page 13
The telephone keypad configuration parameter codes are as follows:
Read IP address ***1DHCP disable ***5
Assign static IP address ***2DHCP enable ***4
Assign netmask ***3
2.2.2 Entering Static IP Addresses via HyperTerminal (MAX 410)
Although many of the Net2Phone MAX 410’s IP parameters can be set manually through the
serial connection, if desired, this section will only show you how to set the IP address and
netmask parameters. The procedure is as follows.
NOTE: For MAX 410, its LAN settings can be configured only by this method.
2.2.2.1 Turning DHCP On (or Off) from HyperTerminal
The MAX’s default DHCP setting is DCHP enabled. Before you can enter a static IP address,
you must first disable DHCP. (The same procedure is used to re-enable it, if necessary.)
1. Follow the procedures in Section 2.1.2.1 and 2.1.2.2, above, to start your
HyperTerminal connection.
2. After logging in:
a. From the root directory, type NETUTIL R to move to the network utility directory.
b. From the n2p:/netutil> prompt, type dhcpd disable R.
2.2.2.2 Entering an IP Address
In step 3 of Section 2.1.2.2, the menu illustrated in Figure 7appear:
Figure 7
Net2Phone MAX 410/420/430 User GuideSection 2.2 –
Connecting to a LAN with Static IP Addresses
Net2Phone MAX 410/420/430 User Guide
Section 2.2
–
Connecting to a LAN
with Static IP
Addresses

Page 14
To connect to the MAX Web Manager, you will need to enter at least an IP address and netmask.
To enter the MAX’s IP parameters from this menu:
1. Type the number of the parameter you want to enter or change.
2. At the Enter <parameter>: prompt, enter the desired value.
Example:
a. Enter 1 at the menu prompt to change the IP Address. The Enter IP Address
prompt appears (Figure 11).
b. At the prompt, enter the IP address you wish to assign.
The MAX confirms your entry. The confirmation scrolls by quickly, so you need to scroll up to
see it.
3. When you finish making changes, reset the Net2Phone MAX 410 to activate the changes.
You may either:
?? type /system/reset at the command line, or
?? power-off the unit, wait 10 seconds, and turn it on again.
Figure 8
Net2Phone MAX 410/420/430 User GuideSection 2.2 –Connecting to a LAN with Static IP Addresses

Page 15
4. (Optional) Ping the MAX from a PC, as illustrated below, using the new IP address, to
confirm that the correct parameters have been entered and stored successfully.
The new IP address and netmask are now in effect. If you are using static IP addresses, you are
now ready to finish setting up the Net2Phone MAX 410 using the MAX Web Manager. Proceed to
Section 3, Logging In to the MAX Web Manager.
Figure 9
Net2Phone MAX 410/420/430 User Guide
Section 2.2
–
Connecting to a LAN with Static IP
Addresses

Page 16
3. Logging In to the MAX Web Manager
Before you can log in to the MAX Web Manager, you need to know the MAX’s current IP address.
Refer to the procedures in Section 2 to obtain its IP address via a telephone keypad or serial
connection.
Reminder:
?? If you want to query the unit from a telephone keypad, see section 2.1.1, Obtaining the MAX
420’s DHCP IP Address via a Telephone Keypad.
?? If you want to query the unit through a serial cable, see Section 2.1.2, Connecting to the
MAX 410 through a Serial Cable.
Once you know the Net2Phone MAX 410/420/430’s IP address, you are ready to log in to the unit
through a Web browser as follows:
1. Open a new browser window and enter the Net2Phone MAX 410/420/430’s IP address in the
address box.
The MAX Web Manager Door page appears.
Figure 10
Net2Phone MAX 410/420/430 User Guide Section 3 –Logging In to the MAX Web Manager