NetApp SteelStore 30 Series User manual

NetApp® SteelStore Cloud Integrated Storage
xx30 Series Hardware Owner’s Guide

NetApp, Inc.
495 East Java Drive
Sunnyvale, CA 94089
U.S.
Telephone: [phone]
Fax: [phone]
Support telephone: [phone]
Web: www.netapp.com
Feedback: [e-mail]
Part number: 215-09593_A0
December 2014

© 2014 NetApp, Inc. All rights reserved.
No portions of this document may be reproduced without prior written consent of NetApp, Inc. Specifications are subject to change without
notice. NetApp, the NetApp logo, Go Further, Faster, ASUP, AutoSupport, Campaign Express, Cloud ONTAP, Clustered Data ONTAP,
Customer Fitness, Data ONTAP, DataMotion, Fitness, Flash Accel, Flash Cache, Flash Pool, FlashRay, FlexArray, FlexCache, FlexClone,
FlexPod, FlexScale, FlexShare, FlexVol, FPolicy, GetSuccessful, LockVault, Manage ONTAP, Mars, MetroCluster, MultiStore, NetApp Insight,
OnCommand, ONTAP, ONTAPI, RAID-DP, SANtricity, SecureShare, Simplicity, Simulate ONTAP, Snap Creator, SnapCopy, SnapDrive,
SnapIntegrator, SnapLock, SnapManager, SnapMirror, SnapMover, SnapProtect, SnapRestore, Snapshot, SnapValidator, SnapVault,
StorageGRID, Tech OnTap, Unbound Cloud, WAFL and Whitewater are trademarks or registered trademarks of NetApp, Inc. and its affiliated
entities in the United States and/or other countries. SteelStore [and Riverbed] are trademarks of Riverbed Technology used pursuant to license.
Any other brands or products are trademarks or registered trademarks of their respective holders and should be treated as such. A current list of
certain of NetApp trademarks is available on the Web at http://www.netapp.com/us/legal/netapptmlist.aspx.

Preface
iii
Contents
Preface ...................................................................................................................................................................... 1
1 Safety ................................................................................................................................................................. 5
1.1 Safe Handling ............................................................................................................................................... 5
1.2 Safety ............................................................................................................................................................ 6
1.2.1 Battery Precautions ............................................................................................................................ 8
1.2.2 Equipment Handling Precautions ...................................................................................................... 8
1.2.3 Ethernet Cable ................................................................................................................................... 9
1.3 Rack System Safety Precautions .................................................................................................................. 9
2 Overview .......................................................................................................................................................... 11
2.1 The SteelStore System ............................................................................................................................... 11
2.2 The Core Product ....................................................................................................................................... 13
2.3 Appliance Chassis ...................................................................................................................................... 14
2.4 ATX Server Subsystem .............................................................................................................................. 14
2.4.1 ATX Server I/O Panel Connectors ................................................................................................... 15
2.4.2 PCI Express Slots ............................................................................................................................. 15
2.4.3 Memory Slots .................................................................................................................................... 17
2.4.4 ATX Server LEDs ............................................................................................................................. 18
2.5 Operator’s (Ops) Panel ............................................................................................................................... 18
2.6 Appliance Rear Panel ................................................................................................................................. 19
2.7 Power Supply Unit ..................................................................................................................................... 19
2.7.1 Multiple Power Supply Units ........................................................................................................... 20
2.8 Cooling Fans .............................................................................................................................................. 21
2.9 Drive Carrier Module ................................................................................................................................. 21
2.9.1 Drive Status Indicator ...................................................................................................................... 22
2.9.2 Anti-Tamper Locks ........................................................................................................................... 22
2.9.3 Dummy Drive Carrier Modules ....................................................................................................... 22
2.9.4 Blanking Plates ................................................................................................................................ 23
3 Installation ....................................................................................................................................................... 25
3.1 Introduction ................................................................................................................................................ 25
3.2 Pre-Installation ........................................................................................................................................... 26
3.2.1 System Components .......................................................................................................................... 26
3.2.2 Preparation of Site ........................................................................................................................... 26
3.2.3 Rack Precautions ............................................................................................................................. 26
3.2.4 Rack Installation Pre-Requisites ...................................................................................................... 27
3.3 Unpacking the System ................................................................................................................................ 28
3.4 Installation .................................................................................................................................................. 29
3.4.1 Equipment ........................................................................................................................................ 29
3.4.2 Mounting the System into a Rack ..................................................................................................... 29
3.4.3 Installing the Modules ...................................................................................................................... 32
3.4.4 Connecting the Power Cords ........................................................................................................... 32
3.4.5 Grounding Checks ............................................................................................................................ 32
3.4.6 For More Information ...................................................................................................................... 32
4 Operation ......................................................................................................................................................... 33

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NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual
4.1 Powering On the Appliance ....................................................................................................................... 33
4.2 Powering Off the Appliance ...................................................................................................................... 34
4.3 Drive Anti-Tamper Locks ......................................................................................................................... 34
4.3.1 Activating the Locks ........................................................................................................................ 34
4.3.2 De-Activating the Locks .................................................................................................................. 34
4.4 LEDs and Controls .................................................................................................................................... 35
4.4.1 Ops Panel LEDs and Switches ........................................................................................................ 35
4.4.2 Power Supply Unit LEDs ................................................................................................................ 36
4.4.3 Drive Carrier LEDs ......................................................................................................................... 36
4.4.4 Cooling Fan LEDs ........................................................................................................................... 37
4.4.5 Rear Panel LED .............................................................................................................................. 37
4.4.6 ATX Server LEDs ............................................................................................................................ 37
5 Troubleshooting ............................................................................................................................................. 39
5.1 Overview ................................................................................................................................................... 39
5.1.1 Continuous Operation During Replacement ................................................................................... 39
5.1.2 Replacing Modules .......................................................................................................................... 39
5.2 Start-Up Problems ..................................................................................................................................... 40
5.2.1 Faulty Power Cords ........................................................................................................................ 40
5.2.2 The Motherboard Doesn’t Recognize the Drives ............................................................................ 40
5.3 LED Alarm Interpretation ......................................................................................................................... 40
6 Module Replacement ..................................................................................................................................... 43
6.1 Overview ................................................................................................................................................... 43
6.2 ESD Precautions ........................................................................................................................................ 43
6.3 Replacing a Module ................................................................................................................................... 43
6.3.1 Power Supply Units ......................................................................................................................... 44
6.3.2 Cooling Fans ................................................................................................................................... 47
6.3.3 Drive Carrier Module ..................................................................................................................... 51
6.4 Replacing Components on the Motherboard ............................................................................................. 56
6.4.1 Replacing Memory Modules ............................................................................................................ 56
6.5 Replacing PCI Cards ................................................................................................................................. 58
A Specification ................................................................................................................................................... 61
A.1 Dimensions ................................................................................................................................................ 61
A.2 Weight ....................................................................................................................................................... 61
A.3 Environment .............................................................................................................................................. 62
A.4 AC Power Module (2 x 850W PSU) ......................................................................................................... 63
A.5 Cooling Fan ............................................................................................................................................... 63
A.6 Drive Carrier Module Specification .......................................................................................................... 63
A.7 Drives ........................................................................................................................................................ 64
A.7.1 Data Drives ..................................................................................................................................... 64
A.8 Motherboard .............................................................................................................................................. 64
Index ................................................................................................................................................................ 65

NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual 1
Preface
Welcome to the NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual.
Read this preface for an overview of the information provided in this guide and for an understanding of
the documentation conventions used throughout. This preface contains the following sections:
“About This Guide” on page 1
“Electrostatic Discharge Guidelines” on page 2
“Documentation and Release Notes” on page 2
“How to Send Your Comments” on page 2
About This Guide
This guide describes SteelStore xx30 system components, including rackinstallation, how to replace and
upgrade components, and technical specifications.
For information about the SteelStore xx30 series expansion shelves, refer to the NetApp SteelStore Cloud
Integrated Storage xx30 Series Expansion Shelf Hardware Owner’s Guide.
For information about the SteelStore xx10 series appliance, refer to the Upgrade and Maintenance
Guide.
NetApp has acquired the SteelStore product line. Any references to Riverbed Technology in the attached
are in error and should be assumed to be NetApp. For more information, see www.netapp.com.
Types of Users
This guide is written for storage and network administrators managing networks with NetApp products.

NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual
2
Document Conventions
This manual uses the following standard set of typographical conventions to introduce new terms,
illustrate screen displays, describe command syntax, and so forth.
Electrostatic Discharge Guidelines
Follow these ESD guidelines to ensure that your equipment is not damaged from improper handling:
When you install or perform maintenance tasks, you must wear a grounded ESD anti-static strap to
protect the system hardware against electrostatic discharge. Make sure that the strap makes skin
contact prior to handling equipment.
Periodically check the resistance value of the anti-static strap to ensure it is functioning properly.
If you remove or replace system components, you must transport the unit in a conductive container
or an ESD bag that has been grounded or neutralized.
Store any system components in their protective packaging until you are ready to install them.
Do not touch the electronic components on system hardware.
Documentation and Release Notes
To obtain the most current version of all NetApp documentation, go to the NetApp Support site at 
https://mysupport.netapp.com.
If you need more information, see the NetApp Knowledge Base for any known issues, how-to
documents, system requirements, and common error messages. You can browse titles or search for
keywords and strings. For more information, see the NetApp Support site at 
https://mysupport.netapp.com.
Each software release includes release notes. The release notes identify new features in the software as
well as known and fixed problems. To obtain the most current version of the release notes, go to the
Software and Documentation section of the NetApp Support site at https://mysupport.netapp.com.
Examine the release notes before you begin the installation and configuration process.
How to Send Your Comments
You can help us to improve the quality of our documentation by sending us your feedback.
Convention Meaning
italics Within text, new terms and emphasized words appear in italic
typeface.
boldface Within text, CLI commands and GUI controls appear in bold
typeface.
Courier Code examples appear in Courier font:
amnesiac > enable
amnesiac # configure terminal

Preface
3
Your feedback is important in helping us to provide the most accurate and high-quality information. If
you have suggestions for improving this document, send us your comments by email to
[email protected]. To help us direct your comments to the correct division, include in the
subject line the product name, version, and operating system.
You can also contact us in the following ways:
NetApp, Inc., 495 East Java Drive, Sunnyvale, CA 94089 U.S.
Telephone: [phone]
Fax: [phone]
Support telephone: [phone]

NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual
4

Safety
5
Chapter 1
Safety
Follow the safety precautions outlined in this chapter and in the Safety and Compliance Guide when
installing and setting up your equipment.
Important Failure to follow these safety guidelines can result in injury or damage to the equipment.
Mishandling of the equipment voids all warranties. Read and follow safety guidelines and
installation instructions carefully.
Many countries require the safety information to be presented in their national languages. If this
requirement applies to your country, consult the Safety and Compliance Guide. Before you install,
operate, or service the NetApp products, you must be familiar with the safety information. Refer to the
Safety and Compliance Guide if you do not clearly understand the safety information provided in the
product documentation.
1.1 Safe Handling
Caution If this equipment is used in a manner not specified by the manufacturer, the protection provided by the
equipment may be impaired.
All plug-in modules and blanking plates are part of the fire enclosure and must only be removed when
they can be immediately replaced. The system must not be run without all units in place. To comply with
applicable safety, emission and thermal requirements, no covers should be removed and all bays must
be fitted with plug-in modules.
Permanently unplug the unit if you think that it has become damaged in any way.
Unplug the unit before moving it.
Warning A fully assembled SteelStore can weigh up to 32 kg (71 lb) or 18 kg (40 lb) without drives installed.
Do not try to lift it by yourself.

NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual
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Warning The removal of the enclosure top cover or the power supply mounting cage must only be
performed by a service person. Potential hazards include rotating fans and hot surfaces.
The top cover must be secured when the enclosure is in normal use by rotating the lock 90° to the
“locked” position (this is to prevent users/operators from accessing service areas).
1.2 Safety
The SteelStore must only be operated from a power supply input voltage range of 100 to 240 VAC, 50
to 60 Hz.
Make sure that the socket outlets are located near the equipment and are easily accessible.
This equipment is intended to operate with two working Power Supply Units (PSUs) housed in a power
supply mounting cage. Before removal/replacement of a PSU, disconnect all supply power for complete
isolation.
A faulty PSU must be replaced with a fully operational PSU within 24 hours. Refer to section A.3,
“Environment” on page 62.
Table 1–1 Lifting Warning Label
Figure 1–1 Power Supply Mounting Cage Warning Label

Safety
7
A safe electrical earth connection must be provided to the power cord. Check the grounding of the
enclosure before applying power.
Provide a suitable power source with electrical overload protection to meet the requirements laid down
in the technical specification.
Bifurcated power cords MUST NOT be used with the SteelStore – they are not supported.
Hot surfaces (heatsinks) are exposed when the enclosure top cover is removed. Disconnect power and
allow the enclosure to cool before working inside the system.
Rotating fan blades are exposed when the top cover is removed.
Figure 1–2 Warning Label – Earthed Mains Socket
Figure 1–3 SAS Expander Cover Warning Label

NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual
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When pulled out from the rack, the enclosure must not be used as a shelf to support any other object.
Warning Do not remove covers from the PSU: there is a danger of electric shock inside. Return faulty PSUs
to NetApp for repair.
1.2.1 Battery Precautions
Warning There is a danger of explosion if the battery is replaced by an incorrect type.
Dispose of used batteries in accordance with the manufacturer’s instructions and national regulations.
1.2.2 Equipment Handling Precautions
Important Operation of the enclosure with ANY drive carrier modules missing will disrupt the airflow and the
system will not receive sufficient cooling. It is ESSENTIAL that all apertures are filled before
operating the unit. Dummy drive carrier modules must be fitted to unused drive bays.
The RJ45 sockets on the motherboard/PCI cards are for Ethernet connection only and must not be
connected to a telecommunications network.
Drives are fragile and must be handled with care during removal/replacement.
Figure 1–4 Fan Caution Label
Figure 1–5 Shelf Caution Label

Safety
9
1.2.3 Ethernet Cable
It is recommended that STP Ethernet cables are used for enhanced EMC performance, but this is not
essential for compliance.
1.3 Rack System Safety Precautions
The rack construction must be capable of supporting the total weight of the installed enclosure and the
design should incorporate stabilizing features suitable to prevent the rack from tipping or being pushed
over during installation or in normal use.
When loading a rack with the units, fill the rack from the bottom up and empty the rack from the top
down.
Before loading the chassis into a rack, remove all PSU modules and drives to minimize weight.
Warning To avoid danger of the rack toppling over, under no circumstances should more than one
enclosure be drawn out of the cabinet at any one time.
The back pressure created by rack doors and obstacles must not exceed 5 pascals (0.5mm water gauge).
The rack design should take into considerationthe maximum operating ambient temperature for the unit,
which is 35°C.
The rack should have a safe electrical distribution system. It must provide over-current protection for
the unit and must not be overloaded by the total number of units installed in the rack. When addressing
these concerns, consider the electrical power consumption rating shown on the product.
The electrical distribution system must provide a reliable earth for each unit and for the rack.
Each Power Supply Unit has an earth leakage current of 1.4mA. The design of the electrical distribution
system must take into consideration the total earth leakage current from all the power supplies in all the
Figure 1–6 Boot Drive Caution Label

NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual
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units. The rack requires labeling with the following: “HIGH LEAKAGE CURRENT. Earth connection
essential before connecting supply.”
When configured, the rack must meet the safety requirements of UL 60950-1:2005 (2nd edition) and
IEC 60950-1 2nd edition.

Overview
11
Chapter 2
Overview
2.1 The SteelStore System
TheSteelStorexx30 Series appliance is a 2U sized disk drive enclosure,housing up to twelve low profile
(1 inch high), 3.5 inch form factor drives of the following type:
• 3.0/6.0Gb/s SAS (up to 15000 rpm).
Each individual disk drive is hot pluggable and field replaceable.
Figure 2–1 shows a front view of an SteelStore appliance while Figure 2–2 depicts a rear view with the
lid removed, showing those areas accessible to service personnel only.

NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual
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.
Figure 2–1 SteelStore Appliance – Front View
Figure 2–2 SteelStore Appliance – rear view showing service areas

Overview
13
2.2 The Core Product
The SteelStore xx30 Series appliance is an enclosure subsystem together with a set of plug-in modules
and comprises:
• An enclosure chassis comprising:
–A backplane PCB.
–An Enclosure Management Card (EM Card).
–An integral Operator’s (Ops) Panel.
–An integral rear panel, incorporating an Appliance ID LED (see Figure 2–10).
–A power supply mounting cage containing two 850W, 100-240V AC auto-ranging, plug-in
Power Supply Units (see Figure 2–8).
• An ATX server subsystem. Refer to section 2.4 on page 14 for details.
• A cooling cage, containing 10 high speed single rotor axial fans which are individually pluggable.
• Up to 12 drive carrier modules with 3.5-inch drives installed (see Figure 2–10). Dummy drive
carrier modules must be fitted in all unused drive bays.
• A rack mounting rail kit for mounting the appliance in a 19-inch rack.
The high speed serial architecture of the SteelStore storage system provides three 4-lane connections
from the EM Card to the HBA.
Module and major component locations are shown in Figure 2–3.
Figure 2–3 Module Locations

NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual
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2.3 Appliance Chassis
The chassis consists of a sheet metal enclosure assembly containing an integrated backplane PCB,
Enclosure Management Card (with audible alarm) and drive carrier runner system. A bezel is attached
to the front.
The chassis is fitted with 19-inch rack mounting features which enables it to be fitted to standard 19-
inch racks and uses 2U (3.5 inches) of rack space.
The backplane PCB provides 12 direct dock SAS connectors to the drives and acts as the connectivity
hub of the appliance, connecting to the EM Card.
The ten cooling fans are connected to the system through the EM Card.
There are 12 drive bays at the front of the appliance. Each drive bay accommodates a plug-in drive
carrier module which houses low profile (1 inch) high 3.5-inch form factor drives.
Note A bay is defined as the space required to house a single 1.0" high 3.5-inch disk drive in its carrier
module.
At the rear, the chassis assembly accommodates two Power Supply Units and the ATX server
subsystem.
The top cover on the appliance provides access to the cooling fans and the ATX server subsystem.
Important The cover should only be removed by service personnel as it provides access to a service area.
Upon replacement, the cover MUST be secured by turning the lock mechanism to the “locked”
position with a screwdriver (see Figure 2–4).
2.4 ATX Server Subsystem
The ATX server subsystem comprises:
• A SteelStore-ATX motherboard.
Figure 2–4 Lid Set to the “Locked” position

Overview
15
• Slots for up to 7 low profile PCI Express cards. Blank PCI plates are fitted in the empty slots.
2.4.1 ATX Server I/O Panel Connectors
The ATX server I/O panel incorporates the following connectors:
• 1 x serial port.
• 1 x VGA video port.
• 2 x RJ45 gigabit Ethernet ports. Boot from LAN capability (PXE) is available on these ports.
Note: It is recommended that STP Ethernet cables are used for enhanced EMC performance, but
this is not essential for compliance.
• 4 x USB 2.0 ports. Only shielded USB cables should be used in these ports.
The connectors are shown in Figure 2–5.
2.4.2 PCI Express Slots
The motherboard has seven PCI Express slots, as detailed in Table 2–1.
Figure 2–5 ATX Server I/O Components